Alan Mack Plumbing & Heating Services

Alan installed my new boiler, water filter, and faucet. He provided valuable advice on the best parts for my needs, demonstrating his expertise and attention to detail. He completed the work to an exceptional standard and displayed extensive knowledge throughout. I highly recommend his services to anyone in need.

My old boiler needed replacing, so I got a few quotes to get a sense of the cost and work involved. I chose Alan because when he visited to give an estimate, he struck me as an affable, knowledgeable professional. Also, I appreciated him giving a detailed explanation & costings of what the job entailed. Alan patiently and politely answered any questions I had and later sent me a detailed written estimate of all that had been discussed. On the agreed starting date for installing the boiler, Alan arrived on time, worked very hard throughout the day and tidied up when he was finished. Despite it being a long day’s work, Alan took time to double-check the boiler and radiators, making sure everything was in good working order before he left. I am pleased with his work and would be happy to recommend him.

Alan went above and beyond in helping me get the correct heating system. After picking Alan from a few other engineers he came on the day that was agreed He installed a new Worcester combi boiler along with 4 new radiators. He recommended a towel rail which I'm very happy with as it uplifts the bathroom. On completion, I was extremely happy with his workmanship and left the property tidy I'm really impressed with Alan putting back a tiled boxing better than originally as other plumbers said they would need to smash it out to get to the pipes I would 100% recommend Alan

Alan was a very knowledgeable Heating engineer, he wasn’t the cheapest, but as they say, you get what you pay for. From the start to finish I have no complaints, when he visited my house 1st time, we set and I went through my requirements and problems, and he gave me a quote with recommendations, he spent well over discussing my requirements. When i was ready, I called him again, and he spent good amount of time explaining everything in details. While installing the boiler, he came across poor wiring and he sorted that out for me without additional charges, it did take him good few hours to sort the wiring. He also sorted out my old piping in the roof which looked like cobweb, but he sorted that out too, his piping skills are to be admired. Throughout the install he asked if I was happy with the progress of the job, also each day he would clear up all the mess before leaving for the day. Overall he is a excellent central heating engineer, and it was a pleasure picking the right person for the job, I would recommend Alan to anyone.

I had a leaking pipe. I got a number of names from Which and he got the highest rating. I chose him and booked an appointment with him for Monday. He came and explained to me the situation and the possible options, wishing to give me the best price for the job. He then did the repairs very successfully. I was very pleased with his work and told him that I would give him 5+ stars if it was possible to do so. Thank you for a job well done Alan.

Initially contacted Alan about removing a radiator and replacing it with a vertical one. When he initially visited he inspected the whole heating system and helped me to make an informed decision about replacing the boiler and all the radiators which were old and on borrowed time. I also asked him to fit a new kitchen sink, tap, bathroom vanity unit and shower screen. He helped me decide on a new kitchen sink and tap and supplied a shower screen at a highly discounted price. The work was completed to the highest standard on the agreed dates and for a fair price. Most importantly, Alan is a very genuine, engaging and knowledgeable person who you can trust and feel comfortable being in your home. He went above and beyond to make sure the job was done properly and explained everything clearly. He always kept me updated with what he was doing and dealt with any issues that popped up. I will use Alan for boiler servicing and any other plumbing and heating work required in the future.

Suddenly, the boiler just decided not to work any more: no hot water. A friend highly recommended I get in touch with Alan. Alan patiently explains everything in a comprehensive quote. Quotes a fair price. And, he is a kind, empathetically flexible, knowledgeable professional. Boiler breakdown is very stressful, without any additional drama Alan turns it into a pleasant experience.

Alan replied promptly and courteously to my initial enquiry. After a helpful conversation, in which he indicated how I could make the most economical choices, we agreed a date for the work to be done. Alan installed a new mixer tap in my kitchen - not an easy task as he had to pull out the dishwasher to gain access to the infrastructure of my sink. He also repaired a mystery leak under the sink. An issue with the toilet cistern was solved by replacing the ball valve. He had anticipated this problem and had put a replacement in his van, just in case. Finally, a heating job: my gas fire was not working so Alan gave it all a thorough clean to remove debris that had accumulated. He also advised that I buy a new CO detector and that I have the chimney swept. At every stage of each job, Alan kept me informed of the steps he was taking. And everything was left spotless after he had finished. A good afternoon's work!

Very happy with the work carried out by Alan and his team. All radiators replaced, boiler services as per original quote. Alan answered all my questions and I would definitely use him again.

Prompt & fast service Completed gas boiler ‘ heater check Gave peace of mind. Pleased to have found this team.