/
Endorsed by Which?
Alan Mack Plumbing & Heating Services
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
109 reviews
Recommended
Recommended
by 100% of customers
Sort by
Installation of a new heating system
Customer Service
Quality
Value
Alan, planned, sourced, and communicated, with a third party,as to the installation of a new boiler in my home. All completed in two days, also added a radiator, in my rear extension, which made sense. Knowledgeable,reliable,and helpful in explaining, in layman’s terms, your options. Recommend him, wholeheartedly,to all. You won’t go wrong.
Customer in Greater London
, work completed
Recommended
Excellent service!
Customer Service
Quality
Value
Boiler serviced, whole heating installation checked and ok’ed for the season. Alan is amazing; attention to detail, patience and honesty. Kindly explained all the details making sure we understand the nuances of the installation. Softly spoken gentleman, trustworthy and reliable. I recommend!
Customer in Greater London
, work completed
Recommended
Great expertise and Great Job
Customer Service
Quality
Value
Thank you, Alan! You provided great service from the initial call to the boiler fitting. All our questions were answered with clarity. Alan has great knowledge of his trade and is a specialist. We are very happy with the installation, the work is very neat and tidy, and everything is running smoothly.
Customer in Greater London
, work completed
Recommended
Heating System Upgrade
Customer Service
Quality
Value
Alan was recommended to us. The task was to upgrade our heating system by adding a new pump to increase pressure and a new boiler. Together with 3 new radiators and fitting new valves and brackets to existing vintage radiators. From the initial conversation you got a good feeling that this was a really professional service. The initial call and quote was very thorough. The work itself was performed on time and too budget with due consideration to additional costs, agreed in advance and with recommendations. Post completion we received a detailed set of short videos and a final debrief call for questions. Exceptional work and service overall.
Customer in Greater London
, work completed
Recommended
New Boiler
Customer Service
Quality
Value
What can I say, a tradesman who absolutely knows his job inside out. My old boiler was installed by cowboys and we have had nothing but problems, then comes along Alan. Wow he really knows his stuff I highly recommend this guy,he is patient and explains everything so well. We had so many issues to correct from the old boiler installation and it was not a problem I will say again best tradesman we have ever had Thank you Alan
Customer in Greater London
, work completed
Recommended
Fantastic Service - Very Happy to Recommend
Customer Service
Quality
Value
Called Alan as we needed our boiler and central heating system serviced and a radiator thermostat replaced. Within a week the work was completed and we now have a boiler working as if it was new and radiators working efficiently, he kindly was even able to provide the replacement radiator thermostat without charge. Throughout Alan’s communication, advice and knowledge has been exceptional and the quote for the work was one of the most reasonable we received.
Customer in Greater London
, work completed
Recommended
A real find!
Customer Service
Quality
Value
Having been endlessly mucked about by a local plumber who did not have a Drayton Motorised Valve and said it had to be specially ordered in, I found 12 such valves available for collect at various local plumbers' merchants around me! Having waited two days, I called Alan and he came over straight away, fitted the valve and checked the system. I thoroughly recommend this very efficient and helpful man
Customer in Greater London
, work completed
Recommended
Great work and helpful
Customer Service
Quality
Value
Alan installed my new boiler, water filter, and faucet. He provided valuable advice on the best parts for my needs, demonstrating his expertise and attention to detail. He completed the work to an exceptional standard and displayed extensive knowledge throughout. I highly recommend his services to anyone in need.
Customer in Greater London
, work completed
Recommended
Job well done
My old boiler needed replacing, so I got a few quotes to get a sense of the cost and work involved. I chose Alan because when he visited to give an estimate, he struck me as an affable, knowledgeable professional. Also, I appreciated him giving a detailed explanation & costings of what the job entailed. Alan patiently and politely answered any questions I had and later sent me a detailed written estimate of all that had been discussed. On the agreed starting date for installing the boiler, Alan arrived on time, worked very hard throughout the day and tidied up when he was finished. Despite it being a long day’s work, Alan took time to double-check the boiler and radiators, making sure everything was in good working order before he left. I am pleased with his work and would be happy to recommend him.
Customer in Greater London
(Reviewer did not use service)
Recommended
Professional and patient
Alan went above and beyond in helping me get the correct heating system. After picking Alan from a few other engineers he came on the day that was agreed He installed a new Worcester combi boiler along with 4 new radiators. He recommended a towel rail which I'm very happy with as it uplifts the bathroom. On completion, I was extremely happy with his workmanship and left the property tidy I'm really impressed with Alan putting back a tiled boxing better than originally as other plumbers said they would need to smash it out to get to the pipes I would 100% recommend Alan
Customer in Greater London
(Reviewer did not use service)
Recommended