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Alan Mack Plumbing & Heating Services

4.9

104 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

Why you can trust these reviews

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4.9
104 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Thank you Alan!
Customer Service
Quality
Value
Alan replaced our old boiler yesterday and fitted a new one. He was speedy, efficient, friendly and had our new boiler installed, up and running quicker than we'd expected. He brought a hoover with and used it, asked for a brush to clean up and although no plumber or heating engineer is cheap, his price was very competitive. We'd thoroughly recommend Alan.
laurence Posted on 05/05/2018 , work completed 05/05/2018
Professional and friendly
Customer Service
Quality
Value
Alan fixed our bath tub that wasn't installed well initially. He listened and understood what we needed, he explained things clearly, and offered advice. Thoroughly recommended.
Dom, London Posted on 17/04/2018 , work completed 17/04/2018
Fast, respectful and brilliant work
Customer Service
Quality
Value
Replaced our very old boiler that wasn't installed well initially. He did it all brilliantly - very fast and left the area cleaner than before he came. He fixed all the mistakes the old installers made for us and kept us informed throughout. Absolutely a specialist at his job. He's also very polite and transparent, thoroughly recommended!
Jake Calvert Posted on 14/02/2018 , work completed 14/02/2018
Excellent
Customer Service
Quality
Value
I have always used this company. I would always recommend. Excellent service.
Cheryl, London Posted on 02/02/2018 , work completed 02/02/2018
Knowledgeable and helpful.
Customer Service
Quality
Value
Really impressed by Alan. We have had a year of plumbing crisis, and five different plumbers. Alan is the first who seemed to understand our plumbing, explained things clearly, and offered advice. Will be using him from now on.
Jan, London Posted on 05/01/2018 , work completed 05/01/2018
Reliable & friendly engineer
Customer Service
Quality
Value
Alan can be tricky to get hold of sometimes but that must be down to the demand of his quality of work. He is trustworthy and reliable and has been maintaining the boiler he installed in 2012 since. Hard to find.
Which? Trusted Traders Consumer Posted on 04/01/2018 , work completed 04/01/2018
Professional, knowledgeable and approachable
Customer Service
Quality
Value
Alan Mack came to our flat twice this year, and we were very pleased with his work. We would recommend his services without hesitation. We found Alan to be very professional, knowledgeable and approachable and we appreciated the time he took to discuss the work and give valuable advice.
LawCha Posted on 30/12/2017 , work completed 30/12/2017
Responsive and Professional
Customer Service
Quality
Value
I was relieved and pleased that Alan was prepared to respond within 24 hours, between Xmas and New Year. He quickly diagnosed the source of the leak and fixed it. He also offered additional services (Boiler Service).
Martin, Surrey Posted on 29/12/2017 , work completed 29/12/2017
Very efficient replacement.
Customer Service
Quality
Value
Alan removed my conventional aged boiler, hot water tank and all the radiators, and replaced the system with a new Worcester Bosch boiler (with a 10 year manufacturer's guarantee) and new rads. He's a clean worker and the job took just a few days and has worked well since inception.
Tessa, London Posted on 10/12/2017 , work completed 10/12/2017
Great Work! New Boiler
Customer Service
Quality
Value
We contacted Alan to install a new boiler following a recommendation from our neighbour. Alan is very professional, polite, efficient and knowledgeable. We are very happy with his work and have no hesitation in recommending him.
R Rafati Posted on 25/10/2017 , work completed 25/10/2017