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Alan Mack Plumbing & Heating Services

4.9

113 Reviews

Opening Hours
Today -
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

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4.9
113 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
I have always found him to be reliable, competent and trustworthy. I have been using his services for many years. I would not hesitate to recommend him. His services have also been used by my son.
Abel, Buckinghamshire Posted on 12/09/2018 , work completed 12/09/2018
Boiler replacement
Customer Service
Quality
Value
Alan replaced and relocated the system boiler with combi. His quote was competitive and he arrived as agreed. After the installation Alan demonstrated the boiler in operation and explained all basic features. I was impressed by his attention to detail and his broad knowledge of relevant subject areas. Alan was ready to explain everything and to answer any question. Overall positive and happy to recommend.
Al, Greater London Posted on 11/08/2019 , work completed 09/08/2019
Job well done
Customer Service
Quality
Value
Alan replaced 2 radiators, fixed a couple of taps plus the toilet and fitted a new head on the diverter valve. he explained things as he went along, was very courteous & did a great job all round.
Peter, London Posted on 30/07/2018 , work completed 30/07/2018
Did a fanastic job of looking after my old boiler and then repalced with a new one
Customer Service
Quality
Value
He used to look after my old boiler every year and rescued it from various problems. However, it eventually packed in and so Alan installed a brand new boiler for me. I am very happy with all of the work he has done, and I certainly would recommend him. He always turns up on time, a highly intelligent man, we always have a good chat about things. He left our house immaculate, tidied everything up and was very helpful.
Which? Trusted Traders Consumer Posted on 15/07/2017 , work completed 15/07/2017
Great service
Customer Service
Quality
Value
Alan removed my old boiler and installed a new one in the same day. He was very conscientious and took care to protect the work area and tidy up. He was very knowledgeable and polite when explaining how to use the new system. Would highly recommend.
Matthew, London Posted on 23/05/2019 , work completed 23/05/2019
All very good Alan
Customer Service
Quality
Value
Alan arrived on time and the boiler install went well. Alans worked cleanly and explained all the functions to me. I can highly recommend his workmanship
Mike, Greater London Posted on 11/08/2019 , work completed 06/05/2019
Great first impression with high standards
Customer Service
Quality
Value
Alan serviced my boiler and put in place new plumbing for a washing machine after I moved to a new house. Getting water to and out of the washing machine was awkward, but he provided a range of options and the benefits and drawbacks of each along with a recommendation on the best approach. He gave good advice and really wanted to do the best thing for his customer, going above and beyond what I expected from a plumber and ended up doing a bit of joinery along the way. Alan was really open with costs for both boiler repairs and washing machine installation.
Customer in Greater London Posted on 07/09/2019 , work completed 26/08/2019
New Viessmann Boiler
Customer Service
Quality
Value
After deliberating for a long time finally decided it was time to change my old back boiler that had served me well for the last 25 years. Alan explained the options available to me before installation and his technical knowledge impressed me and where he could not answer a query he was open with me and he came back later with the answer. Alan estimated the work would take around 3 days and they did it in 2 days. Very high standard of work and did a few extras without charging me any additional amount. Was very pleased with the outcome.
Roger in Greater London Posted on 07/01/2023 , work completed 05/01/2023
Happy with Alan’s work
Customer Service
Quality
Value
Alan replaced our boiler, the-routing our flue. He explained in advance what our choices were and put us under no pressure. He kept to arranged appointment times, calling if he was going to be delayed. The work was done, explaining things throughout and he cleaned up after himself. We had three radiators that were found to have faulty old parts that unexpectedly had to be replaced. It was a bit of a surprise but he used parts from the smaller two to fix the larger to keep costs down (they were so old he couldn’t get new parts) We found Alan to be reliable and communicative. He’s happy to take the time to answer questions and I would definitely recommend him.
Heather in Greater London Posted on 31/08/2021 , work completed 24/08/2021
Great work and helpful
Customer Service
Quality
Value
Alan installed my new boiler, water filter, and faucet. He provided valuable advice on the best parts for my needs, demonstrating his expertise and attention to detail. He completed the work to an exceptional standard and displayed extensive knowledge throughout. I highly recommend his services to anyone in need.
Customer in Greater London Posted on 04/12/2024 , work completed 15/11/2024