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Alan Mack Plumbing & Heating Services

4.9

105 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
105 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Happy with Alan’s work
Customer Service
Quality
Value
Alan replaced our boiler, the-routing our flue. He explained in advance what our choices were and put us under no pressure. He kept to arranged appointment times, calling if he was going to be delayed. The work was done, explaining things throughout and he cleaned up after himself. We had three radiators that were found to have faulty old parts that unexpectedly had to be replaced. It was a bit of a surprise but he used parts from the smaller two to fix the larger to keep costs down (they were so old he couldn’t get new parts) We found Alan to be reliable and communicative. He’s happy to take the time to answer questions and I would definitely recommend him.
Heather in Greater London Posted on 31/08/2021 , work completed 24/08/2021
Recommended
Did a fanastic job of looking after my old boiler and then repalced with a new one
Customer Service
Quality
Value
He used to look after my old boiler every year and rescued it from various problems. However, it eventually packed in and so Alan installed a brand new boiler for me. I am very happy with all of the work he has done, and I certainly would recommend him. He always turns up on time, a highly intelligent man, we always have a good chat about things. He left our house immaculate, tidied everything up and was very helpful.
Which? Trusted Traders Consumer Posted on 15/07/2017 , work completed 15/07/2017
Recommended
Job well done
Customer Service
Quality
Value
Alan replaced 2 radiators, fixed a couple of taps plus the toilet and fitted a new head on the diverter valve. he explained things as he went along, was very courteous & did a great job all round.
Peter, London Posted on 30/07/2018 , work completed 30/07/2018
Recommended
All very good Alan
Customer Service
Quality
Value
Alan arrived on time and the boiler install went well. Alans worked cleanly and explained all the functions to me. I can highly recommend his workmanship
Mike, Greater London Posted on 11/08/2019 , work completed 06/05/2019
Recommended
Excellent work
Customer Service
Quality
Value
I have always found him to be reliable, competent and trustworthy. I have been using his services for many years. I would not hesitate to recommend him. His services have also been used by my son.
Abel, Buckinghamshire Posted on 12/09/2018 , work completed 12/09/2018
Recommended
Reliable & friendly engineer
Customer Service
Quality
Value
Alan can be tricky to get hold of sometimes but that must be down to the demand of his quality of work. He is trustworthy and reliable and has been maintaining the boiler he installed in 2012 since. Hard to find.
Which? Trusted Traders Consumer Posted on 04/01/2018 , work completed 04/01/2018
Recommended
Thoroughly recommended
Customer Service
Quality
Value
Alan gave good advice regarding my central heating system and devised the most practical and efficient way of updating it. He and his team arrived when they said they would and completed the job in the two days allowed, despite many and various distractions and difficulties. All way through the job he made me aware of any potential problems and was able to overcome all of them to my satisfaction, including the removal of an old cylinder housed in an especially inaccessible cupboard with the minimum of mess. I was most impressed with his team's professionalism and have been very pleased with the system now installed.
Customer in Greater London Posted on 09/12/2019 , work completed 06/12/2019
Recommended
Responsive and Professional
Customer Service
Quality
Value
I was relieved and pleased that Alan was prepared to respond within 24 hours, between Xmas and New Year. He quickly diagnosed the source of the leak and fixed it. He also offered additional services (Boiler Service).
Martin, Surrey Posted on 29/12/2017 , work completed 29/12/2017
Recommended
Professional service
Customer Service
Quality
Value
I had a boiler replacement done which I was very happy with. There were no problems, and I would recommend Alan absolutely.
Which? Trusted Traders Consumer Posted on 10/05/2017 , work completed 10/05/2017
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.