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Alan Mack Plumbing & Heating Services
Opening Hours
Today -
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
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4.9
113 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very pleased
Customer Service
Quality
Value
Excellent service from start to finish. Was having trouble with my boiler, plumber came round that day (no call out charge). Gave advice and a very fair quote for the work. All completed within one day. Standard of work excellent.
Which? Trusted Traders Consumer
, work completed
Recommended
On-time, great value, knowledgeable.
Customer Service
Quality
Value
Alan arrived at the agreed time and spent a few minutes assessing the work needed. He explained clearly what needed doing and gave a price. I said yes and he did the job straight away. I'm very happy with the work done.
Kavita
, work completed
Recommended
Carried out service
Customer Service
Quality
Value
Alan serviced my boiler. Offered excellent advice. Found a fault with flue and repaired for no extra cost. Will strongly recommend.
Customer in Greater London
, work completed
Recommended
Amazing, saved me a small fortune.. will be using for life!
Had a faulty radiator in one room. One company quoted me £78 call out charge alone, then cancelled the appointment on the day they were due to arrive... so I looked elsewhere and came across Alan Mack and decided to give them a call. Immediately they guided me on what the issue could be, and told me what to do over the phone... it worked and my radiator came on... no fee no charge, just honest advice. I will be using them for life! Thank you so much!
Customer in Greater London
(Reviewer did not use service)
Recommended
Reliable and efficient
Customer Service
Quality
Value
Alan has done several jobs for me over the past few years-put in a new boiler which he services. He has also put thermostats on all radiators and mended a leak on a radiator which was due to a worn out washer. All jobs have been done satisfactorily. He has a good timing system, communicates well and keeps me up to date. I can recommend him.
Customer in Greater London
, work completed
Recommended
Replacement of in built stove
Customer Service
Quality
Value
Alan attended our property and replaced a faulty in built stove with a new one. Alan was excellent with his communications and arrived at the time agreed . Although this was not a big job it was was potentially tricky and the work was carried out without fuss. Alan tested the installed the stove and supplied the associated paperwork. All works were carried out on time and budget. The works areas were left neat and tidy.
Customer in Greater London
, work completed
Recommended
Vaillant boiler repaired
Customer Service
Quality
Value
My vaillant eco tec plus boiler was showing a f27 fault code and needed the pcb board replaced. Alan did the work calmly and efficiently and with clear explanation. He also sorted out the thermometer and advised on possible future issues with this 9 year old boiler.
Customer in Greater London
, work completed
Recommended
Toilet collapse in a time of virus
Customer Service
Quality
Value
I was home and sick with food poisoning when my toilet kept running wasting loads of water. I called Alan and he came round the next day and wrestled with my toilet. He applied a fix, then returned the next day with the right part. He also checked over my boiler and gave me some good tips on keeping it running smoothly. He gave a reasonable price and checked it was ok with me before starting work. His work is first class and I would use him again and again. Thanks Alan.
Customer in Greater London
, work completed
Recommended
Installed New Boiler
Customer Service
Quality
Value
I contacted Alan Mack as he was an approved installer on the Worcester Bosch website. Alan Mack gave a reasonable quote to install a new boiler. He did a great job installing it and the whole job was done within a day. He has a very professional and polite manner and I would not hesitate to hire him again.
Customer in Greater London
, work completed
Recommended
Boiler replacement ... great job!
Customer Service
Quality
Value
Alan popped in out of hours to have a look at old boiler, quickly arranged for a replacement and arrived a couple of days to later to install. Great job ... all very neat and tidy afterwards too, with good info provided including about boilers in general. Also rang when he said he would, did what he said he would. Smart and decent bloke. Thank you, Alan!
Customer in Greater London
, work completed
Recommended