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Alan Mack Plumbing & Heating Services
Organisations and Awards
About
I, Alan Mack have over 20 years’ experience in heating. All our engineers have a minimum of 10 years knowledge. We specialise in boiler repair, installation and maintenance. Having worked in the industry I have pretty much seen it all from good to bad repairs and installations.
We will advise on the most cost effective and efficient type of system for your property. Our goal is to install or maintain a heating systems that will running at the optimum efficiently to save on fuel consumption which means lesser fuel bills for our customers during boiler life span.
We are up to date with all the latest products available to us on the market. We feel it’s very important to stay with the times and offer all available products to us.
Let’s be honest a new boiler is usually an expected cost and most haven’t had an allowance in place. The products we use vary but we only insist on leading brands such as Worcester Bosch, Valliant or Viessmann in regards to boiler to which we can offer extended warranties on.
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
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4.9
95 reviews
Recommended
Recommended
by 100% of customers
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Great job replacing our boiler!
Customer Service
Quality
Value
Very pleased, Alan did a great job replacing our boiler! He worked quickly and efficiently and was good value too. We would definitely recommend him to others.
Customer in Greater London
, work completed
Recommended
Carried out service
Customer Service
Quality
Value
Alan serviced my boiler. Offered excellent advice. Found a fault with flue and repaired for no extra cost. Will strongly recommend.
Customer in Greater London
, work completed
Recommended
Great first impression with high standards
Customer Service
Quality
Value
Alan serviced my boiler and put in place new plumbing for a washing machine after I moved to a new house. Getting water to and out of the washing machine was awkward, but he provided a range of options and the benefits and drawbacks of each along with a recommendation on the best approach. He gave good advice and really wanted to do the best thing for his customer, going above and beyond what I expected from a plumber and ended up doing a bit of joinery along the way. Alan was really open with costs for both boiler repairs and washing machine installation.
Customer in Greater London
, work completed
Recommended
Impressive attitude
Customer Service
Quality
Value
I wanted the old electrical heating element in my hot water tank replaced. Alan warned me that, because of the age of the tank, there could be problems in removing the old element. Nevertheless, I decided to go ahead. Although removal and replacement of the heating elements was not straightforward, with perseverance and skill, the job was successfully completed within the agreed price range.
Customer in Greater London
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent work, efficiently done.
Alan, London
, work completed
Recommended
Servicing the boiler
Customer Service
Quality
Value
Alan has purchased and installed our boiler after visiting us to assess the problems with the old one and advised us about the type of boiler we need and the costs. We employed him to do that after getting 3 different quotes from different individuals. He was very helpful, did the job on time and tidied after he finished. Checked everything was working smoothly. This was 2 years ago. Now he serviced it for the second year and adjusted the pressure. He checked that everything is working fine. He is efficient, engaging and does his job in a very professional way.
Customer in Greater London
, work completed
Recommended
On-time, great value, knowledgeable.
Customer Service
Quality
Value
Alan arrived at the agreed time and spent a few minutes assessing the work needed. He explained clearly what needed doing and gave a price. I said yes and he did the job straight away. I'm very happy with the work done.
Kavita
, work completed
Recommended
Impeccable,quality workmanship and all round service
Customer Service
Quality
Value
Alan arrived promptly at the time arranged. He serviced the boiler and dealt with a pressure loss issue. He is a very polite and engaging gentleman who is happy to explain how your heating system functions and the mechanics of any problems. He left everything spotlessly clean. I would highly recommend him as he is punctual, professional, polite and competitive on price. I won’t hesitate to use his services again.
Olly, Ealing
, work completed
Recommended
Reliable and efficient
Customer Service
Quality
Value
Alan has done several jobs for me over the past few years-put in a new boiler which he services. He has also put thermostats on all radiators and mended a leak on a radiator which was due to a worn out washer. All jobs have been done satisfactorily. He has a good timing system, communicates well and keeps me up to date. I can recommend him.
Customer in Greater London
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Alan replaced my conventional boiler with a combination boiler and changed all the radiators. The job was done in a timely fashion with minimal disruption. He explained the operation to me and I have been very happy with the job. Also, he got me a somewhat longer manufacturer's guarantee than some other installers were offering.
Customer in Greater London
, work completed
Recommended