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Alan Mack Plumbing & Heating Services
Opening Hours
Today -
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
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4.9
113 reviews
Recommended
Recommended
by 100% of customers
Sort by
Reliable and knowledgeable service
Customer Service
Quality
Value
Alan was very professional in carrying out a boiler service. He was immediately able to identify what may have been causing noises in our flue outlet, and advised us on how best to get it fixed. Also, Alan was very communicative and let us know at what time he would be coming, so we didn't have to wait in all day. Highly recommend his services.
Customer in Greater London
, work completed
Recommended
Servicing the boiler
Customer Service
Quality
Value
Alan has purchased and installed our boiler after visiting us to assess the problems with the old one and advised us about the type of boiler we need and the costs. We employed him to do that after getting 3 different quotes from different individuals. He was very helpful, did the job on time and tidied after he finished. Checked everything was working smoothly. This was 2 years ago. Now he serviced it for the second year and adjusted the pressure. He checked that everything is working fine. He is efficient, engaging and does his job in a very professional way.
Customer in Greater London
, work completed
Recommended
Great job replacing our boiler!
Customer Service
Quality
Value
Very pleased, Alan did a great job replacing our boiler! He worked quickly and efficiently and was good value too. We would definitely recommend him to others.
Customer in Greater London
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent work, efficiently done.
Alan, London
, work completed
Recommended
Prompt visit/ Highly Professional
Customer Service
Quality
Value
Alan came promptly to repair a central heating issue. Throughout the visit he explained everything clearly, spelled out the costs and completed the work very effectively and professionally. He is clearly a person of integrity and I wouldn’t hesitate to recommend him.
Karen in Central London
, work completed
Recommended
Boiler Service
Thorough service, explained the process clearly giving advice of future work required. Would recommend.
Customer in Greater London
(Reviewer did not use service)
Recommended
Super helpful
Customer Service
Quality
Value
Alan helped fixing the issue with my boiler kept dropping pressure. He started with diagnosing the issue and ruling out external factors. Then he explained everything in detail followed by useful suggestions. He then applied the fix, now it’s hassle free. I would highly recommend Alan as your gas engineer to go.
Customer in Greater London
, work completed
Recommended
Replacement Radiators and Boiler Service
Customer Service
Quality
Value
Very happy with the work carried out by Alan and his team. All radiators replaced, boiler services as per original quote. Alan answered all my questions and I would definitely use him again.
Customer in Greater London
, work completed
Recommended
Professional and patient
Alan went above and beyond in helping me get the correct heating system. After picking Alan from a few other engineers he came on the day that was agreed He installed a new Worcester combi boiler along with 4 new radiators. He recommended a towel rail which I'm very happy with as it uplifts the bathroom. On completion, I was extremely happy with his workmanship and left the property tidy I'm really impressed with Alan putting back a tiled boxing better than originally as other plumbers said they would need to smash it out to get to the pipes I would 100% recommend Alan
Customer in Greater London
(Reviewer did not use service)
Recommended
My New Go to Plumber
Customer Service
Quality
Value
My central heating had stopped working. I found Alan via Chat GPT, having asked for the names of plumbers with the best reputations in West London. He was the first on the list it generated. He came when he said he would, was very personable and identified and fixed the issue (including having to go to buy the new part required) quickly. He also fixed a couple of radiators that weren't heating as they should without charging any me anything extra for doing so, even though he had to use a new valve on one of them. His good reputation is fully justified and I will now automatically default to using him in future should the need arise.
Customer in Greater London
, work completed
Recommended