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Alan Mack Plumbing & Heating Services

4.9

99 Reviews

Organisations and Awards

Aug 2020
Aug 2019

About

I, Alan Mack have over 28 years’ experience in heating. All our engineers have a minimum of 10 years knowledge. We specialise in boiler repair, installation and maintenance. Having worked in the industry I have pretty much seen it all from good to bad repairs and installations.

We will advise on the most cost effective and efficient type of system for your property. Our goal is to install or maintain a heating systems that will running at the optimum efficiently to save on fuel consumption which means lesser fuel bills for our customers during boiler life span.

We are up to date with all the latest products available to us on the market. We feel it’s very important to stay with the times and offer all available products to us.

Let’s be honest a new boiler is usually an expected cost and most haven’t had an allowance in place. The products we use vary but we only insist on leading brands such as Worcester Bosch, Valliant or Viessmann in regards to boiler to which we can offer extended warranties on.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

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4.9
99 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Great service
Customer Service
Quality
Value
Alan removed my old boiler and installed a new one in the same day. He was very conscientious and took care to protect the work area and tidy up. He was very knowledgeable and polite when explaining how to use the new system. Would highly recommend.
Matthew, London Posted on 23/05/2019 , work completed 23/05/2019
Prompt & professional.
Customer Service
Quality
Value
Amazing worker. Had a problem and Alan Mack was the only one who could fix it. Very happy with everything he has done for me. I'm 84 and very happy to find someone I can trust.
Sandhu, Middlesex Posted on 22/05/2019 , work completed 22/05/2019
Reliable
Customer Service
Quality
Value
Reliable, punctual, professional and knowledgeable.
Errul, Middlesex Posted on 17/05/2019 , work completed 17/05/2019
Very efficient
Customer Service
Quality
Value
Alan came to fit a wireless thermostat, service the boiler and balance the radiators. He was very friendly, helpful and knowledgeable and completed all the work efficiently and quickly while also checking over the whole system. He also helped us to understand the whole heating system and maintenance requirements better than we previously did. Very satisfied and will use him for some more work in the near future.
Customer in Greater London Posted on 09/05/2019 , work completed 08/05/2019
Very pleased
Customer Service
Quality
Value
Excellent service from start to finish. Was having trouble with my boiler, plumber came round that day (no call out charge). Gave advice and a very fair quote for the work. All completed within one day. Standard of work excellent.
Which? Trusted Traders Consumer Posted on 03/04/2019 , work completed 03/04/2019
Very friendly chap
Customer Service
Quality
Value
Alan is punctual and reliable. His work is at the highest standard. I will not hesitate to call him again.
Customer in Greater London Posted on 21/03/2019 , work completed 21/03/2019
Installed New Boiler
Customer Service
Quality
Value
I used Alan Mack to install a new Worcester Bosch Boiler. He was very professional and tidy and finished the work in one day. I would definitely use him again.
Customer in Greater London Posted on 20/03/2019 , work completed 18/03/2019
Got underfloor heating working again
Customer Service
Quality
Value
Introduction was via our bathroom fitter, Alan gave an honest and objective overview of what he thought the issues were preventing our underfloor heating in the kitchen from working properly and provided an estimate of the range of possible costs to get operational again. He arrived at the agreed time and by coincidence the boiler was also causing problems, which he fixed before moving on to resolve the issues with the floor heating, which were numerous. By the time he left we had a fully functioning controllable system for the first time since it had been installed. Alan also gave the boiler a long overdue service. Alan was very professional and gave a full explanation of everything he was doing and we will be booking him in to undertake an annual service of the boiler.
Customer in Greater London Posted on 11/02/2019 , work completed 11/02/2019
Excellent
Customer Service
Quality
Value
Alan really went out of his way to help my grandparents with their boiler issue and did a fantastic job. I highly recommend his services and I will definitely be using him again.
Customer in Greater London Posted on 14/01/2019 , work completed 09/01/2019
Brilliant Job
Customer Service
Quality
Value
Alan answered the phone promptly and was very professional. He agreed to come and do the works at short notice and was on time. He carried out the work quickly and efficiently, explaining what he was doing as he went along. I would certainly recommend Alan Mack's services to others.
Paul, London Posted on 29/11/2018 , work completed 29/11/2018