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Alan Mack Plumbing & Heating Services

4.9

102 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
102 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
All very good Alan
Customer Service
Quality
Value
Alan arrived on time and the boiler install went well. Alans worked cleanly and explained all the functions to me. I can highly recommend his workmanship
Mike, Greater London Posted on 11/08/2019 , work completed 06/05/2019
Recommended
Reliable and knowledgeable service
Customer Service
Quality
Value
Alan was very professional in carrying out a boiler service. He was immediately able to identify what may have been causing noises in our flue outlet, and advised us on how best to get it fixed. Also, Alan was very communicative and let us know at what time he would be coming, so we didn't have to wait in all day. Highly recommend his services.
Customer in Greater London Posted on 10/08/2019 , work completed 10/08/2019
Recommended
Excellent work and service
Customer Service
Quality
Value
Alan Mack has supplied and fitted my new boiler - this was done on time, on budget and with excellent communication throughout. He and his colleague were most helpful and considerate, carrying out the work with the minimum of disruption. Their work was excellent and the whole experience went smoothly and without stress. I can thoroughly recommend Alan Mack Plumbing and Heating Services.
Customer in Greater London Posted on 15/06/2019 , work completed 15/06/2019
Recommended
Excellent work
Customer Service
Quality
Value
Alan is pleasant and easy to get on with. He explained clearly what he was going to do and kept us up to date with what was happening. He successfully sorted out some very tricky problems which other plumbers had failed to do. We recommend him and because his work was so good have already arranged his return in 2 weeks to do a few more plumbing jobs.
Jim Posted on 12/06/2019 , work completed 06/06/2019
Recommended
Great Work
Customer Service
Quality
Value
Alan fixed the problems in double quick time and was incredibly helpful in giving suggestions to prevent problems recurring. Also his charges were very reasonable.
Customer in Greater London Posted on 06/06/2019 , work completed 06/06/2019
Recommended
Great service
Customer Service
Quality
Value
Alan removed my old boiler and installed a new one in the same day. He was very conscientious and took care to protect the work area and tidy up. He was very knowledgeable and polite when explaining how to use the new system. Would highly recommend.
Matthew, London Posted on 23/05/2019 , work completed 23/05/2019
Recommended
Prompt & professional.
Customer Service
Quality
Value
Amazing worker. Had a problem and Alan Mack was the only one who could fix it. Very happy with everything he has done for me. I'm 84 and very happy to find someone I can trust.
Sandhu, Middlesex Posted on 22/05/2019 , work completed 22/05/2019
Recommended
Reliable
Customer Service
Quality
Value
Reliable, punctual, professional and knowledgeable.
Errul, Middlesex Posted on 17/05/2019 , work completed 17/05/2019
Recommended
Very efficient
Customer Service
Quality
Value
Alan came to fit a wireless thermostat, service the boiler and balance the radiators. He was very friendly, helpful and knowledgeable and completed all the work efficiently and quickly while also checking over the whole system. He also helped us to understand the whole heating system and maintenance requirements better than we previously did. Very satisfied and will use him for some more work in the near future.
Customer in Greater London Posted on 09/05/2019 , work completed 08/05/2019
Recommended
Very pleased
Customer Service
Quality
Value
Excellent service from start to finish. Was having trouble with my boiler, plumber came round that day (no call out charge). Gave advice and a very fair quote for the work. All completed within one day. Standard of work excellent.
Which? Trusted Traders Consumer Posted on 03/04/2019 , work completed 03/04/2019
Recommended
Which? Trusted Traders

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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.