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Alan Mack Plumbing & Heating Services

4.9

105 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

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4.9
105 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Fantastic Service - Very Happy to Recommend
Customer Service
Quality
Value
Called Alan as we needed our boiler and central heating system serviced and a radiator thermostat replaced. Within a week the work was completed and we now have a boiler working as if it was new and radiators working efficiently, he kindly was even able to provide the replacement radiator thermostat without charge. Throughout Alan’s communication, advice and knowledge has been exceptional and the quote for the work was one of the most reasonable we received.
Customer in Greater London Posted on 05/02/2025 , work completed 03/02/2025
Professional, knowledgeable and approachable
Customer Service
Quality
Value
Alan Mack came to our flat twice this year, and we were very pleased with his work. We would recommend his services without hesitation. We found Alan to be very professional, knowledgeable and approachable and we appreciated the time he took to discuss the work and give valuable advice.
LawCha Posted on 30/12/2017 , work completed 30/12/2017
Excellent job by a true professional
Customer Service
Quality
Value
I asked Alan to replace my tap. He and his colleague came round and plumbed it in with minimum fuss and maximum speed. He also cleared my blocked drain (ooh fun). As he had to leave early, Alan then phoned later to see if I was happy with the service. I would recommend Alan to anyone.
Jane Purcell Posted on 18/10/2018 , work completed 18/10/2018
Prompt and professional.
Customer Service
Quality
Value
On time, efficient, easy to talk to. Great job.
Neil, Middlesex Posted on 05/10/2018 , work completed 05/10/2018
Prompt & professional
Customer Service
Quality
Value
Alan was punctual, pleasant and professional. A very good job!
Which? Trusted Traders Consumer Posted on 04/10/2018 , work completed 04/10/2018
Boiler service
Customer Service
Quality
Value
Very professional as always, highly recommend Alan.
Rosh, Middlesex Posted on 04/10/2018 , work completed 04/10/2018
Very pleased
Customer Service
Quality
Value
Excellent service from start to finish. Was having trouble with my boiler, plumber came round that day (no call out charge). Gave advice and a very fair quote for the work. All completed within one day. Standard of work excellent.
Which? Trusted Traders Consumer Posted on 03/04/2019 , work completed 03/04/2019
Reliable and knowledgeable service
Customer Service
Quality
Value
Alan was very professional in carrying out a boiler service. He was immediately able to identify what may have been causing noises in our flue outlet, and advised us on how best to get it fixed. Also, Alan was very communicative and let us know at what time he would be coming, so we didn't have to wait in all day. Highly recommend his services.
Customer in Greater London Posted on 10/08/2019 , work completed 10/08/2019
Excellent manner, very professional
Customer Service
Quality
Value
Alan was very informative, was able to clearly diagnose problem and in turn give us different options for a solution. I was very pleased as it gave us a feeling of inclusion when decision was made on how best to fix our broken boiler.
Michael, London Posted on 01/11/2018 , work completed 01/11/2018
Got underfloor heating working again
Customer Service
Quality
Value
Introduction was via our bathroom fitter, Alan gave an honest and objective overview of what he thought the issues were preventing our underfloor heating in the kitchen from working properly and provided an estimate of the range of possible costs to get operational again. He arrived at the agreed time and by coincidence the boiler was also causing problems, which he fixed before moving on to resolve the issues with the floor heating, which were numerous. By the time he left we had a fully functioning controllable system for the first time since it had been installed. Alan also gave the boiler a long overdue service. Alan was very professional and gave a full explanation of everything he was doing and we will be booking him in to undertake an annual service of the boiler.
Customer in Greater London Posted on 11/02/2019 , work completed 11/02/2019