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Alan Mack Plumbing & Heating Services
Opening Hours
Today - 07:00–20:00
- Monday 07:00–20:00
- Tuesday 07:00–20:00
- Wednesday 07:00–20:00
- Thursday 07:00–20:00
- Friday 07:00–20:00
- Saturday 07:00–20:00
- Sunday - Closed
Organisations and Awards
About
At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.
We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.
We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.
Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.
Thank you, Alan Mack
What we do
Heating contractors
- Central heating systems (installation and servicing)
Plumbers
- Unvented cylinder installation and maintenance
- Water softener installation and maintenance
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Boiler servicing
- Radiators and central heating
- Power flushing
- Gas fire repair and servicing
- Immersion Heaters
- Underfloor heating
- Gas cooker installation
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
105 reviews
Recommended
Recommended
by 100% of customers
Sort by
On-time, great value, knowledgeable.
Customer Service
Quality
Value
Alan arrived at the agreed time and spent a few minutes assessing the work needed. He explained clearly what needed doing and gave a price. I said yes and he did the job straight away. I'm very happy with the work done.
Kavita
, work completed
Recommended
My review
Customer Service
Quality
Value
Excellent work, efficiently done.
Alan, London
, work completed
Recommended
Underfloor heating sorted
Customer Service
Quality
Value
We had a longstanding underfloor heating issue, which we needed to be investigated and resolved. Based on the reviews, and closeness to our house, Alan seemed to be a good fit. He was easy to reach, and when he came out to the house, he was able to investigate, diagnose and resolve the problem in a very short time frame. He also explained what the issue was, without resorting to jargon and confusing language. Once we had agreed a price, he fixed the issue and also provided some advice on things to watch out for in terms of the heating system generally. Clean and tidy too - would definitely recommend.
Customer in Greater London
, work completed
Recommended
Helped us out of a tight spot
Customer Service
Quality
Value
Alan helped repair our ufh on a Saturday in order to be ready to screed our floor on the monday. Once onsite he was 100% Committed to Getting the job done.
Customer in Surrey
, work completed
Recommended
Prompt visit/ Highly Professional
Customer Service
Quality
Value
Alan came promptly to repair a central heating issue. Throughout the visit he explained everything clearly, spelled out the costs and completed the work very effectively and professionally. He is clearly a person of integrity and I wouldn’t hesitate to recommend him.
Karen in Central London
, work completed
Recommended
Tricky pipework transfer from communal tank to mains
Customer Service
Quality
Value
We had a job we'd been putting off for a while. Very old and fragile pipes connected to a communal tank needed to be disconnected and capped off, and new copper pipework needed to be run through from the mains. There were a few risks involved with this one, but there was no one else I would have trusted with it. Alan has serviced our boiler a couple of times and done another excellent plumbing job for us, and was the only person we considered for this job. Alan talked us through all the potential risks and gave us a competitive quote. He arrived on time and got the job done perfectly. An added bonus is that he's approachable, friendly and always takes the time to answer any questions you may have. I can't recommend him highly enough.
Customer in Greater London
, work completed
Recommended
Very satisfactory work
Customer Service
Quality
Value
I rang Alan when our wireless thermostat (and therefore central heating) stopped working just before Christmas. He kindly guided me over the phone how to put it right and came round a few days later to install a new thermostat. He also serviced our boiler and fixed a leaking radiator at the same time and then fitted a new filter tap in our kitchen, which turned out to be quite tricky. They were all long overdue jobs so we were very grateful, particularly to have a working kitchen tap again. I also appreciated the way he explained what needed doing and what it would entail.
Customer in Greater London
, work completed
Recommended
Landlord certificate
Customer Service
Quality
Value
Great service , timing and friendly personality. Repaired leak in the system with discounted fare which was highly appreciated.
Customer in Greater London
, work completed
Recommended
Replacement Radiators and Boiler Service
Customer Service
Quality
Value
Very happy with the work carried out by Alan and his team. All radiators replaced, boiler services as per original quote. Alan answered all my questions and I would definitely use him again.
Customer in Greater London
, work completed
Recommended
Boiler replacement ... great job!
Customer Service
Quality
Value
Alan popped in out of hours to have a look at old boiler, quickly arranged for a replacement and arrived a couple of days to later to install. Great job ... all very neat and tidy afterwards too, with good info provided including about boilers in general. Also rang when he said he would, did what he said he would. Smart and decent bloke. Thank you, Alan!
Customer in Greater London
, work completed
Recommended