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Alan Mack Plumbing & Heating Services

4.9

105 Reviews

Opening Hours
Today - 07:00–20:00
  • Monday 07:00–20:00
  • Tuesday 07:00–20:00
  • Wednesday 07:00–20:00
  • Thursday 07:00–20:00
  • Friday 07:00–20:00
  • Saturday 07:00–20:00
  • Sunday - Closed

Organisations and Awards

Aug 2020
Aug 2019

About

At Alan Mack Plumbing and Heating, we deliver exceptional service backed by nearly 30 years of experience. As a family-run business, we take pride in offering a range of options and price points for every job, big or small.

We specialize in recommending the most cost-effective heating systems for your property, whether it’s a combi, system, or conventional boiler. Our goal is to ensure your heating system operates efficiently, reducing fuel consumption and lowering your bills.

We stay current with the latest products and highly recommend Worcester Bosch, Viessmann, and Vaillant boilers. As approved installers, we provide extended warranties of up to 12 years.

Our services include:
- Boiler replacement, service, and repair
- Cylinder installation
- Heating controls (Hive, Nest)
- Magnetic power flushing
- Radiator installation
- Booster pumps
- General plumbing and gas work
- Landlord certificates
Please don’t hesitate to call us for inquiries or to schedule a service.

Thank you, Alan Mack

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Power flushing
    • Gas fire repair and servicing
    • Immersion Heaters
    • Underfloor heating
    • Gas cooker installation

Customer reviews

Why you can trust these reviews

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4.9
105 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Can't fault him
Customer Service
Quality
Value
Alan replaced my boiler, pipes and radiators. Happy with the work carried out, can't fault the work at all. I would 100% recommend him, he was competitively priced.
Which? Trusted Traders Consumer Posted on 11/04/2017 , work completed 11/04/2017
My Review
Customer Service
Quality
Value
Alan re-plumbed my whole house for me. He is extremely helpful, polite, tidy and his work is excellent! The pipework is fantastic and was very neatly done. The work was exactly as we discussed and to budget. He is reliable, flexible and I would definitely recommend him to anyone.
Which? Trusted Traders Consumer Posted on 27/07/2017 , work completed 27/07/2017
Great Work! New Boiler
Customer Service
Quality
Value
We contacted Alan to install a new boiler following a recommendation from our neighbour. Alan is very professional, polite, efficient and knowledgeable. We are very happy with his work and have no hesitation in recommending him.
R Rafati Posted on 25/10/2017 , work completed 25/10/2017
Fast, respectful and brilliant work
Customer Service
Quality
Value
Replaced our very old boiler that wasn't installed well initially. He did it all brilliantly - very fast and left the area cleaner than before he came. He fixed all the mistakes the old installers made for us and kept us informed throughout. Absolutely a specialist at his job. He's also very polite and transparent, thoroughly recommended!
Jake Calvert Posted on 14/02/2018 , work completed 14/02/2018
Very friendly chap
Customer Service
Quality
Value
Alan is punctual and reliable. His work is at the highest standard. I will not hesitate to call him again.
Customer in Greater London Posted on 21/03/2019 , work completed 21/03/2019
Prompt & professional.
Customer Service
Quality
Value
Amazing worker. Had a problem and Alan Mack was the only one who could fix it. Very happy with everything he has done for me. I'm 84 and very happy to find someone I can trust.
Sandhu, Middlesex Posted on 22/05/2019 , work completed 22/05/2019
Excellent work
Customer Service
Quality
Value
Alan is pleasant and easy to get on with. He explained clearly what he was going to do and kept us up to date with what was happening. He successfully sorted out some very tricky problems which other plumbers had failed to do. We recommend him and because his work was so good have already arranged his return in 2 weeks to do a few more plumbing jobs.
Jim Posted on 12/06/2019 , work completed 06/06/2019
Excellent work and service
Customer Service
Quality
Value
Alan Mack has supplied and fitted my new boiler - this was done on time, on budget and with excellent communication throughout. He and his colleague were most helpful and considerate, carrying out the work with the minimum of disruption. Their work was excellent and the whole experience went smoothly and without stress. I can thoroughly recommend Alan Mack Plumbing and Heating Services.
Customer in Greater London Posted on 15/06/2019 , work completed 15/06/2019
Impeccable,quality workmanship and all round service
Customer Service
Quality
Value
Alan arrived promptly at the time arranged. He serviced the boiler and dealt with a pressure loss issue. He is a very polite and engaging gentleman who is happy to explain how your heating system functions and the mechanics of any problems. He left everything spotlessly clean. I would highly recommend him as he is punctual, professional, polite and competitive on price. I won’t hesitate to use his services again.
Olly, Ealing Posted on 20/08/2019 , work completed 02/08/2019
Servicing the boiler
Customer Service
Quality
Value
Alan has purchased and installed our boiler after visiting us to assess the problems with the old one and advised us about the type of boiler we need and the costs. We employed him to do that after getting 3 different quotes from different individuals. He was very helpful, did the job on time and tidied after he finished. Checked everything was working smoothly. This was 2 years ago. Now he serviced it for the second year and adjusted the pressure. He checked that everything is working fine. He is efficient, engaging and does his job in a very professional way.
Customer in Greater London Posted on 05/09/2019 , work completed 05/09/2019