Alaskan Windows Ltd

We moved to an Edwardian house, so wanted to work with a firm that had expertise in installing double glazing in older properties. I was impressed with Douglas on our first meet. It was also good to have the option to pop by the show room so as to visualise what the end result was like – staff there were equally as friendly as Douglas. Quality of workmanship was excellent. The team were able to install the new double glazed units without damaging existing timber architraves, which wasn’t easy. At the same time, where existing internal architraves had to be removed we opted for Edwardian-style white primed MDF over plastic – an option that we couldn’t get from others. Throughout, communication was excellent – from providing detailed emails advising on ideas to quickly responding to last minute changes. Douglas and his team is a very different animal to other players in the sector. Rather than high pressured tactics, this family run a firm that provide competitive prices and warm, polite and friendly advice. I’d have no hesitation recommending them. Months after we had the windows installed, I think one of our visitors had damaged one of the bedroom monkey tail handles (not entirely sure). We called up Alaskan for advice. Impressively they sent over the boss of the company and a colleague to take a look. They fixed the problem immediately without any fuss, bother and at no additional cost. Completely amazed.