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Alaskan Windows Ltd

4.9

363 Reviews

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About

At Alaskan Windows Ltd we have the benefit of over 20 years experience installing replacement windows and doors. Our continued success is down to the relationships we build with each customer, based on our commitment to the values of honesty, integrity and professionalism which, we believe, are reflected in over 1000 positive reviews on the Checkatrade and Trustatrader websites.

A FENSA registered company with accredited MTC installers, Alaskan Windows is Trading Standards approved under both the Surrey Buy with Confidence scheme and Government endorsed Trustmark initiative.

We supply industry leading British made A-rated windows as standard combining the slimmest frame available in the market with superior argon filled gas sealed units to deliver the environmental and financial benefits of an energy efficient home.

We specialise in the supply and installation of:
Double glazing
Triple Glazing
Secondary Glazing
Front and Rear doors
Patio and French Doors
Composite Doors
Bi-fold Door

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers

  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors

  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs

  • More Services

    • composite doors
    • sash windows
    • flush sash windows

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
363 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended

Recommended

by 99% of customers
Sort by
Great job - as usual.
Customer Service
Quality
Value
It was no brainer to again ask Alaskan Windows to supply and install a replacement window in our kitchen on the strength of the service and professionalism received when not long ago they replaced three first floor windows. Again, the same service and professionalism was present now as it was then from start to finish.
Customer in Greater London Posted on 03/05/2022 , work completed 23/04/2022
Recommended
The trader replied (on 05/05/2022)
We are delighted to be of service again! it was a pleasure to work with you for a second time and thank you so much for leaving us this lovely review.
No-hassle, efficient service
Customer Service
Quality
Value
Alaskan fitted new double glazing in my house in 2014. Since then I've had them out twice to carry out minor works under the guarantee. On both occasions the team in the office who organised the visits were very efficient, helpful and friendly, and the fitters who attended (including Tony last week) were excellent, really quick and tidy workers. Would certainly use them again, and recommend them to others.
Susan in Surrey Posted on 20/04/2022 , work completed 11/04/2022
Recommended
Windows review.
Customer Service
Quality
Value
The work was excellent and so are the windows. The finish is perfect, the windows work very well. Very happy with everything.
Customer in Greater London Posted on 28/03/2022 , work completed 01/02/2022
Recommended
Fantastic job replacing bay windows
Customer Service
Quality
Value
Taylor and Vinny did an excellent job replacing our bay windows. Thoroughly professional, hard working and nice people. A decent price too. Would definitely use Alaskan again and happily recommend!
Customer in Greater London Posted on 26/01/2022 , work completed 11/01/2022
Recommended
Great service from start to finish
Customer Service
Quality
Value
Excellent communication from the company throughout. Clear pricing and no hidden costs. Taylor and Vinny who fitted the windows were polite, careful and put the windows in really well with a high standard of finish - despite the difficulty presented by our 1930s old windows.
Customer in Greater London Posted on 26/01/2022 , work completed 12/01/2022
Recommended
I would recommend Alaskan Windows
Customer Service
Quality
Value
Alaskan Windows were recommended to me by a neighbour. All my dealings with them were professional, efficient and helpful. I could not be happier with the whole process and the finished windows.
Customer in Greater London Posted on 06/01/2022 , work completed 20/12/2021
Recommended
Replace 16 Windows with UPVC Windows.
Customer Service
Quality
Value
A high-quality service delivered to all our expectations. We are delighted with our new uPVC windows.
Customer in Greater London Posted on 06/03/2021 , work completed 04/03/2021
Recommended
Overall I am disappointed with the work
Customer Service
Quality
Value
The surveyor who measured the windows in my opinion has an undersized height of the upstairs windows. It is normal to take 20mm off the brick size but he took 35mm off the brick size height. I am kicking myself that I did not check his measurements. By contrast, the windows installed by a different company at the front of the house are the correct size. Of the 2 installers, the younger one was very good and took care with his work using a reciprocating saw to cut out the old frame fixings rather than levering them out. The older fitter was rough and damaged 2 bricks when levering out the old frame in one of the windows. Also when fitting a new plastic window board he forced it in so that it has a 5mm dip in one of the corners. I intend to remove it and either refit it to buying a new one. There were 3 faults with the windows and a patio door which I drew to the attention of Alaskan Windows and they attended to them so I am satisfied in that respect. Their paperwork and the issue of the guarantee was efficient. However, overall I am disappointed. The company that I used to install windows and doors at the front of the house were far better in my opinion.
Customer in Surrey Posted on 04/02/2021 , work completed 11/08/2020
The trader replied (on 05/02/2021)
Thank you for your feedback I appreciate your comments and are glad you found the experience dealing with our administration and support team positive. In regards to the issues relating to your installation back in August 2020, I am obviously very disconcerted to learn of your overall disappointment. Having looked into this further, I hope you would agree the product ‘faults’ were resolved for you in a timely fashion given the challenges surrounding supply chains, manufacturing and the movement of people in the current environment. In terms of your general concerns over the fitting of the windows, I can assure you we take our duty of care when working in customer’s homes extremely seriously. I have directly spoken to the surveyor and installation team involved and although I would counter that the windows were measured accurately by our experienced surveyor given the specific parameters of each window, I would like to extend my genuine regret where you feel Alaskan Windows has failed, on this occasion, to meet your expectations and apologise for any inconvenience caused. Whilst we in no way claim to be perfect, we strongly believe that close to 2000 feedbacks on consumer feedback sites - with a vast majority of customers acclaiming the professional care taken by our installers - testifies to the enduring care and pride we take in every aspect of our installations. Yours sincerely, Alastair Young Managing Director Alaskan Windows Ltd
Highly recommended
Customer Service
Quality
Value
Alaskan Windows removed some 20+ old existing windows of various types and sizes and replaced them all with their uPVC windows. The work was done to the agreed schedule and budget. I found them to be a very approachable, informative and responsive company that provided an excellent service throughout the process of initial survey and quote, acceptance, final survey and installation. The work was carried out as promised within a 3 day period by a friendly and competent team of four men. There were just a few minor adjustments and alignments we identified during the following 3/4 weeks which they assessed within 24 hours of our phone call and quickly rectified several days later.
Customer in Greater London Posted on 13/12/2020 , work completed 05/11/2020
Recommended
They were fantastic!
Customer Service
Quality
Value
Alaskan were a pleasure to deal with, very accommodating and professional. We had 4 windows installed (3 casements and one sash window) and all work was done to the agreed price. Our new loft and renovation happened over a few months which meant the team came on a few occasions to measure up and fit (as soon as a room was ready for the windows). The team are small and because of this it felt like a very personal service. Communications were good and they are not a pushy company and just give you what you want. Douglass is very helpful and easy to deal with. Connor and the team who installed our windows were professional, friendly and they came on time and worked efficiently when they were in the house. Would recommend highly!
Customer in Greater London Posted on 05/12/2020 , work completed 04/12/2020
Recommended
Renew patio doors and windows
Customer Service
Quality
Value
A very good job. Polite workmen, turned up on time as previously advised by the company. Tidied up afterwards and took away all of the waste.
Customer in Greater London Posted on 27/08/2020 , work completed 26/08/2020
Recommended
Window and door
Customer Service
Quality
Value
Brilliant work. Completed on time. Clean. Friendly.
Nigel, Surrey Posted on 29/07/2020 , work completed 28/07/2020
Recommended
New window
Customer Service
Quality
Value
Most impressed, would certiainly use them again. i have no hestiation in recoomned their fat and efficeint service. All boxes ticked. The two lads thay came were tidy, friendly and punctual. the job was emacutlate./
Mr Tooke, Morden Posted on 23/06/2020 , work completed 16/06/2020
Recommended
Too floor PVC windows
Customer Service
Quality
Value
I apologise for the delay in this review. I had my windows fitted by Alaskan in December and I am super happy with the job. Really friendly guys, they made a great effort to keep the place tidy and at a really competitive price. Unlike any of the other quotes I had, they came back to me with a quote based on the makers figures from the dimensions given. This gave me complete confidence that I was getting a fair price and it really was for the work that was done. I will be using them for the rest of my windows on the house. A special thanks to Brendan and Martin who fixed the windows for me.
Customer in Greater London Posted on 17/05/2020 , work completed 06/12/2019
Recommended
Ok
Customer Service
Quality
Value
I had UPVC window replacement in my loft, which was fine and of good quality. However, I also had an aluminium sliding door, installed in my kitchen which leaves me speechless. It has no handle on the outside. So you are trapped in the garden. This was not explained to me. Otherwise, I would have chosen a different design. So very mixed feelings about Alaskan windows to be honest. They have not offered to to do anything to rectify the sliding door problem which is Major in my opinion It looks ridiculous.
Customer in Greater London Posted on 11/02/2020 , work completed 09/01/2020
The trader replied (on 21/02/2020)
Thank you for your review. I appreciate your feedback and am glad that you are happy with the loft window. In regards to the aluminium sliding door I am obviously concerned to read your comments. Having looked into this further, the aluminium door was selected to give the narrowest possible sight-lines and largest opening span. The engineering of this design dictates that the outer door is required to slide completely over the inner door which would not be possible with an external handle. Unfortunately in instances where aesthetics are the primary concern for customers there is unfortunately a trade-off with the other specification features that are available. As a company that prides itself on the enduring relationships we seek to build with each and every customer, I would like to extend my genuine regret where you feel Alaskan Windows has failed, on this occasion, to meet your expectations and apologise for any inconvenience caused. Yours sincerely Alastair Young Managing Director Alaskan Windows Ltd
Terrific
Customer Service
Quality
Value
Very professional, first class job, cleaned and tidied up after they finished
Barry, Wimbledon Posted on 07/02/2020 , work completed 07/02/2020
Recommended
A1fitters
Customer Service
Quality
Value
Had two windows fitted Friday The experience was without any hitches from start to finish.From the Michael the rep to Terry & Tayler the fitters. First class job, no mess and very polite. Will use them again.
Tom Posted on 21/10/2019 , work completed 18/10/2019
Recommended
Prompt and professional
Customer Service
Quality
Value
Terry arrived on the dot and produced a good job on the new back entrance.
Which? Trusted Traders Consumer Posted on 21/10/2019 , work completed 21/10/2019
Recommended
Fantastic job.
Customer Service
Quality
Value
I had new windows and doors installed in the house. From meeting the team at quote stage to installation, they were fantastic. Fitting team were great in my house. Would highly recommend this team.
Eileen, Surrey Posted on 11/10/2019 , work completed 11/10/2019
Recommended
2 New windows
Customer Service
Quality
Value
This was the third time we've used Alaskan Windows now - and we've had another great experience. Douglas turned the quote around really quickly, and Connor & Brendan did a great job on the day. Exactly what we wanted, no fuss, good price, great installation, clean, quick, friendly and really easy to approach and deal with. Would happily use again but we're running out of windows & doors to get done! No hesitation whatsoever in recommending. A pleasure to deal with...
Customer in Greater London Posted on 07/10/2019 , work completed 02/10/2019
Recommended
Exemplary from start to finish
Customer Service
Quality
Value
Exemplary service from start to finish. Very happy with the quality of work. A refreshingly non pushy sales approach.
Customer in Greater London Posted on 22/09/2019 , work completed 20/09/2019
Recommended
Great work at a reasonable prices
Customer Service
Quality
Value
Alaskan windows replaced 2 large bay windows and 2 other windows for me over the course of two days. Punctual, polite, and with great workmanship. they did exactly what they said they would on time and on budget. Guys were lovely and they cleaned up well after each day and left parts of the house cleaner than before they arrived. Wouldn't hesitate to recommend
Tony Posted on 17/09/2019 , work completed 17/09/2019
Recommended
Great job - As usual!
Customer Service
Quality
Value
Have used Alaskan on 3 occasions and have always been very pleased with whats been done. This time had to have some windows and doors adjusted. Terry came out within 24 hours and 40 minutes later left a very happy customer. Thanks Terry!
Customer in Greater London Posted on 17/09/2019 , work completed 17/09/2019
Recommended
Good work
Customer Service
Quality
Value
Terry did a good job & to replace a bedroom window single - handed & cleared up the mess from the old window. Work was done to the agreed schedule & cost. I would be pleased to use Alaskan Windows again.
Michael, London Posted on 13/09/2019 , work completed 13/09/2019
Recommended
Brilliant company
Customer Service
Quality
Value
We had Alaskan Windows come to take down our old wooden porch and install a new UPVC one. We have used Alaskan Windows on several occasions now and every time they are fantastic. Quick, courteous, professional with excellent workmanship and great products. The process of dealing with Alaskan is fantastic from start to finish and every member of staff I have dealt with has been wonderful. I would thoroughly recommend Alaskan Windows.
Customer in Greater London Posted on 09/09/2019 , work completed 13/08/2019
Recommended
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.