Endorsed by Which?

Alaskan Windows Ltd

4.9

363 Reviews

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About

At Alaskan Windows Ltd we have the benefit of over 20 years experience installing replacement windows and doors. Our continued success is down to the relationships we build with each customer, based on our commitment to the values of honesty, integrity and professionalism which, we believe, are reflected in over 1000 positive reviews on the Checkatrade and Trustatrader websites.

A FENSA registered company with accredited MTC installers, Alaskan Windows is Trading Standards approved under both the Surrey Buy with Confidence scheme and Government endorsed Trustmark initiative.

We supply industry leading British made A-rated windows as standard combining the slimmest frame available in the market with superior argon filled gas sealed units to deliver the environmental and financial benefits of an energy efficient home.

We specialise in the supply and installation of:
Double glazing
Triple Glazing
Secondary Glazing
Front and Rear doors
Patio and French Doors
Composite Doors
Bi-fold Door

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
  • More Services

    • composite doors
    • sash windows
    • flush sash windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
363 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Composite front door & secondary glazing
Customer Service
Quality
Value
We've used Alaskan on two occasions this year; firstly in February to fit a new front door and more recently at the end of August to have all our windows replaced. From start to finish the communication has been great and the approach to sales very relaxed, with a fair pricing structure. All appointments have been perfectly on time, the staff are very friendly/knowledgeable and the quality of work is excellent. Would definitely use Alaskan for future jobs and recommend them to others.
Customer in Greater London Posted on 06/09/2019 , work completed 30/08/2019
Double glazed porch, window, and doors.
Customer Service
Quality
Value
We are delighted with their service and the quality of their products. Martin and his team went far and above what we expected in the fitting and dealt with any little problems that arose. We are very happy with the completion of the job. I would recommend Alaskan Windows whole heartedly.
Aurora Posted on 04/09/2019 , work completed 03/09/2019
Good value
Customer Service
Quality
Value
Replaced my windows. Service very friendly and efficient. Better value than other options I tried.
Elizabeth, London Posted on 29/08/2019 , work completed 29/08/2019
Replaced front door
Customer Service
Quality
Value
My front door lock developed a fault after being installed by Alaskan 6 years ago. They could not fix it and the manufacturer no longer made spare parts. Alaskan replaced the entire front door under the guarantee with a replica for no additional cost. Terry did an great job and left the place tidy. This is a fantastic company and after so many years still look after you and find a solution. Genuinely a trusted and reliable company you can count on! Do not hesitate to use this great company.
Customer in Surrey Posted on 26/08/2019 , work completed 16/08/2019
Prompt and professional
Customer Service
Quality
Value
On time covered stairs, floors and kitchen work tops. Cleaned up as they went around the house. All staff polite. Did not try to sell you anything gave you a price and left you to make up your mind.
Margaret, Surrey Posted on 02/08/2019 , work completed 02/08/2019
Replacement of all windows in house - smooth efficient process by a friendly and professional firm. We would highly recommend this company.
Customer Service
Quality
Value
Having delayed on this project for some while, due partly to fears on the cost, process and pressurised selling, we would have jumped far more quickly had we known a firm such as Alaskan existed. From the moment we met Douglas in the showroom, we were put at ease. The process was explained simply, we were able to view product samples and our questions were answered comprehensively and in layman terms. This was repeated in a consistent way through the measuring, surveying and fitting processes. We liked the fact that the final measuring survey was carried out by the team leader of the fitting team, so the property and potential problems were known in advance. There were potential issues around how some windows would be fitted with regard to lead flashings, but these were addressed on the first window fitted and uniformly applied on all similar windows. The fitting team were great, and the team leader, Martin, very good at addressing and solving unforeseen issues, and also assiduous in seeking our feedback on the installation and anything, no matter how small, we were unhappy with - and then resolving them! They worked through the four July heatwave days, but still finished on schedule. Overall tidiness was very good, with some - but minor - collateral damage to internal/external decoration. Given the age of the building and the weather, this was unavoidable. We appreciated the lack of selling pressure, the no-nonsense pricing and the value for money.
David and Jo, Greater London Posted on 01/08/2019 , work completed 26/07/2019
Great company, excellent work
Customer Service
Quality
Value
Very efficient company, great communication throughout, experienced professionals, very friendly, good value for money. Highly recommended! We had French doors installed, all happened on time and done very quickly.
Customer in Greater London Posted on 05/07/2019 , work completed 05/07/2019
Brilliant work
Customer Service
Quality
Value
The two chaps that work here, Connor and Vinnie, were very good at the work, clean and tidy.
Frank, Surrey Posted on 27/06/2019 , work completed 27/06/2019
Prompt, Professional, Nice
Customer Service
Quality
Value
Replaced two wooden sash windows with PVC windows. Agreed a very reasonable rate compared to after quotes. Time schedule given was adhered to. Feedback given by their office staff whole way through process. Nice guys came to fit windows. They were efficient and left no mess at all!
Ailish, London Posted on 25/06/2019 , work completed 25/06/2019
Great experience
Customer Service
Quality
Value
We had 4 bedrooms, bathroom, kitchen and living room windows replaced. The whole process from the initial visit to the detailed measuring and the fitting was so straightforward - no pressure or stress. The friendly polite fitters arrived on time each day. They always completed the days work before leaving. They covered floors and furniture with dust sheets and took great care with everything. They always tidied before they left each day. We had an unexpected problem with an existing window sill which they dealt with extremely well. The windows are very high quality and we’ve had some complimentary comments from neighbours. We’re delighted with our new windows.
Gordon and Marilyn, Croydon Posted on 24/06/2019 , work completed 20/06/2019
Great job
Customer Service
Quality
Value
I used this company 7 years ago and was impressed then. They have completed another great job for me. so pleased with my new windows, thank you.
Ruth, Surrey Posted on 10/06/2019 , work completed 10/06/2019
Windows
Customer Service
Quality
Value
All good, on time, efficient, clean, would recommend and have done to neighbour 112.
Ross, London Posted on 07/06/2019 , work completed 07/06/2019
Excellent & professional
Customer Service
Quality
Value
Service from quote to installation was as a very high quality. Fitters were professional & friendly. Only complaint is our external terrace was left covered in dust/debris.
Lisa, London Posted on 03/06/2019 , work completed 03/06/2019
First class
Customer Service
Quality
Value
Replacement double glazing. Smooth and fast process from initial contact to installation. Efficient and highly professional. Quality products, quality service, quality people. Rapid to fix minor issue post installation, very satisfied. Highly recommended.
Stuart, Kent Posted on 31/05/2019 , work completed 31/05/2019
Excellent throughout the process
Customer Service
Quality
Value
Replaced double glazing units throughout the home. Inspires confidence from first contact through to completion. Not the cheapest but high quality service, products and workmanship with attention to detail throughout. Would recommend unreservedly.
Nicholas, Surrey Posted on 30/05/2019 , work completed 30/05/2019
Good job.
Customer Service
Quality
Value
Good work completed on time. Professional and tidy service.
Francesca, London Posted on 17/05/2019 , work completed 17/05/2019
Very positive
Customer Service
Quality
Value
Excellent price, detailed quote and efficient service. Installation guys were very accommodating, tidy and diligent. Would recommend definitely. We had a small issue which was resolved quickly and to our satisfaction also.
Customer in Surrey Posted on 14/05/2019 , work completed 11/05/2019
Brilliant team
Customer Service
Quality
Value
Alaskan team is excellent! We received friendly & knowledgeable customer service as well as the windows/door fitting was on time/budget. Issue arose but dealt with professional manner. Brilliant team, Thank you!
D, Surrey Posted on 13/05/2019 , work completed 13/05/2019
Fitted sash, casement windows & front and back door
Customer Service
Quality
Value
Alaskan windows were fantastic. After spending months looking at companies and getting the usual pushy salesman we finally landed on Alaskan and knowledgable Michael. They don’t play the hard sale and prices are very competitive. The work was carried out quickly and efficiently. Martin and his team also came back out to tweak a few bits that had changed due to movement post installation. We highly recommend.
Customer in Greater London Posted on 05/05/2019 , work completed 05/04/2019
Great service and quality
Customer Service
Quality
Value
New front windows and front door. Great service and quality. Window fitters were polite and timely.
Tim, Surrey Posted on 03/05/2019 , work completed 03/05/2019
So excellent double glazing service can be found!
Customer Service
Quality
Value
Our house was long overdue new windows throughout and double glazing for the very first time. Having never dealt with DG companies before, we were very apprehensive and conscious of the horrors of so many negative reviews associated with the trade. Indeed, our first experience of another trader's high pressure quoting only compounded our fears. However, from our very first call to ALASKAN, it was clear we were in touch with a company that actually cared about its potential clients. The initial consultation visit and quote process was handled professionally, courteously, speedily and above all gave us total confidence in the service that would follow. We were also delighted with the quote received. The work itself was carried out over 2 days and included French bay windows, 3 bay windows and 2 other window areas. We cannot fault the work undertaken. The excellent conduct of the fitters, their attention to detail and willingness to ensure our total satisfaction was exemplary and has restored our faith in trade workmanship. They made every effort to minimise the necessary disruption to the household and tidied and vacuumed thoroughly after each day. The quality of the product and fitting is outstanding. We are absolutely delighted! We would not hesitate to recommend ALASKAN.
Customer in Greater London Posted on 02/05/2019 , work completed 16/04/2019
Replacement doors
Customer Service
Quality
Value
The crew arrived on time, got straight to work, were courteous, very polite, professional at all times and explained everything from start to finish. I would not hesitate to recommend Alaskan Windows to family and friends. Great job, 10 out of 10 from me.
Customer in Surrey Posted on 23/04/2019 , work completed 23/04/2019
Prompt and professional
Customer Service
Quality
Value
The job entailed removing a window and brickwork and installing French Doors. The 3 man team led by Mick were very courteous and tidy, the work was completed to a high standard and a lot quicker than I expected. I would definitely recommend to friends.
Noel, Surrey Posted on 23/04/2019 , work completed 23/04/2019
Excellent work
Customer Service
Quality
Value
Excellent work, great windows and the guys who fitted them were friendly, helpful and worked really hard to get it all done.
Customer in Surrey Posted on 18/04/2019 , work completed 12/04/2019
Professional.
Customer Service
Quality
Value
The company fitted 1 window. It was done in the quickest possible time. The work was done to a very good standard with polite, friendly, helpful staff. Communication has been good all round. Job well done. Very happy with the result.
Jane, Surrey Posted on 18/04/2019 , work completed 18/04/2019