Alaskan Windows Ltd

We've used Alaskan on two occasions this year; firstly in February to fit a new front door and more recently at the end of August to have all our windows replaced. From start to finish the communication has been great and the approach to sales very relaxed, with a fair pricing structure. All appointments have been perfectly on time, the staff are very friendly/knowledgeable and the quality of work is excellent. Would definitely use Alaskan for future jobs and recommend them to others.

We are delighted with their service and the quality of their products. Martin and his team went far and above what we expected in the fitting and dealt with any little problems that arose. We are very happy with the completion of the job. I would recommend Alaskan Windows whole heartedly.

My front door lock developed a fault after being installed by Alaskan 6 years ago. They could not fix it and the manufacturer no longer made spare parts. Alaskan replaced the entire front door under the guarantee with a replica for no additional cost. Terry did an great job and left the place tidy. This is a fantastic company and after so many years still look after you and find a solution. Genuinely a trusted and reliable company you can count on! Do not hesitate to use this great company.

Having delayed on this project for some while, due partly to fears on the cost, process and pressurised selling, we would have jumped far more quickly had we known a firm such as Alaskan existed. From the moment we met Douglas in the showroom, we were put at ease. The process was explained simply, we were able to view product samples and our questions were answered comprehensively and in layman terms. This was repeated in a consistent way through the measuring, surveying and fitting processes. We liked the fact that the final measuring survey was carried out by the team leader of the fitting team, so the property and potential problems were known in advance. There were potential issues around how some windows would be fitted with regard to lead flashings, but these were addressed on the first window fitted and uniformly applied on all similar windows. The fitting team were great, and the team leader, Martin, very good at addressing and solving unforeseen issues, and also assiduous in seeking our feedback on the installation and anything, no matter how small, we were unhappy with - and then resolving them! They worked through the four July heatwave days, but still finished on schedule. Overall tidiness was very good, with some - but minor - collateral damage to internal/external decoration. Given the age of the building and the weather, this was unavoidable. We appreciated the lack of selling pressure, the no-nonsense pricing and the value for money.

Very efficient company, great communication throughout, experienced professionals, very friendly, good value for money. Highly recommended! We had French doors installed, all happened on time and done very quickly.

We had 4 bedrooms, bathroom, kitchen and living room windows replaced. The whole process from the initial visit to the detailed measuring and the fitting was so straightforward - no pressure or stress. The friendly polite fitters arrived on time each day. They always completed the days work before leaving. They covered floors and furniture with dust sheets and took great care with everything. They always tidied before they left each day. We had an unexpected problem with an existing window sill which they dealt with extremely well. The windows are very high quality and we’ve had some complimentary comments from neighbours. We’re delighted with our new windows.

Excellent price, detailed quote and efficient service. Installation guys were very accommodating, tidy and diligent. Would recommend definitely. We had a small issue which was resolved quickly and to our satisfaction also.

Alaskan windows were fantastic. After spending months looking at companies and getting the usual pushy salesman we finally landed on Alaskan and knowledgable Michael. They don’t play the hard sale and prices are very competitive. The work was carried out quickly and efficiently. Martin and his team also came back out to tweak a few bits that had changed due to movement post installation. We highly recommend.

Our house was long overdue new windows throughout and double glazing for the very first time. Having never dealt with DG companies before, we were very apprehensive and conscious of the horrors of so many negative reviews associated with the trade. Indeed, our first experience of another trader's high pressure quoting only compounded our fears. However, from our very first call to ALASKAN, it was clear we were in touch with a company that actually cared about its potential clients. The initial consultation visit and quote process was handled professionally, courteously, speedily and above all gave us total confidence in the service that would follow. We were also delighted with the quote received. The work itself was carried out over 2 days and included French bay windows, 3 bay windows and 2 other window areas. We cannot fault the work undertaken. The excellent conduct of the fitters, their attention to detail and willingness to ensure our total satisfaction was exemplary and has restored our faith in trade workmanship. They made every effort to minimise the necessary disruption to the household and tidied and vacuumed thoroughly after each day. The quality of the product and fitting is outstanding. We are absolutely delighted! We would not hesitate to recommend ALASKAN.

The crew arrived on time, got straight to work, were courteous, very polite, professional at all times and explained everything from start to finish. I would not hesitate to recommend Alaskan Windows to family and friends. Great job, 10 out of 10 from me.

Excellent work, great windows and the guys who fitted them were friendly, helpful and worked really hard to get it all done.