Endorsed by Which?

Alaskan Windows Ltd

4.9

336 Reviews

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About

At Alaskan Windows Ltd we have the benefit of over 20 years experience installing replacement windows and doors. Our continued success is down to the relationships we build with each customer, based on our commitment to the values of honesty, integrity and professionalism which, we believe, are reflected in over 1000 positive reviews on the Checkatrade and Trustatrader websites.

A FENSA registered company with accredited MTC installers, Alaskan Windows is Trading Standards approved under both the Surrey Buy with Confidence scheme and Government endorsed Trustmark initiative.

We supply industry leading British made A-rated windows as standard combining the slimmest frame available in the market with superior argon filled gas sealed units to deliver the environmental and financial benefits of an energy efficient home.

We specialise in the supply and installation of:
Double glazing
Triple Glazing
Secondary Glazing
Front and Rear doors
Patio and French Doors
Composite Doors
Bi-fold Door

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Fire doors
  • Glaziers

    • Double glazing installation
    • Sash windows
    • Replacement window services and repairs
  • More Services

    • composite doors
    • sash windows
    • flush sash windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
336 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Replacement of Victorian sash windows and front door
Customer Service
Quality
Value
Alaskan Windows provided excellent customer service. They were courteous, professional and always on time. The quote was provided without pressure to sign. The contract and works specification were clear, the details checked before the items were manufactured and the snagging items were resolved swiftly. The stage payments were due on contract, prior to delivery, on completion. The final price paid was the same as that quoted on the very first visit. The double glazed tilting sash windows and multipoint locking doors look and function exactly as hoped. Even the after completion service has been excellent, with FENSA and company guarantees registered and supplied promptly.
Customer in Greater London Posted on 06/02/2024 , work completed 19/12/2023
The trader replied (on 09/02/2024)
Wow, thank you for your generous comments! We're thrilled you had a positive experience at every stage of the customer journey. We take pride in clear communication, quality products, and customer service. We truly appreciate your business and positive recommendation!
Double glazing fit
Customer Service
Quality
Value
Customer service from start to finish was excellent. I received a very competiive quote and was quickly given a date for installation. Both Douglas and my fitter, Chris went above and beyond to fufill my needs. I am extremely happy with the work and i love my new windows. I would highly recommend Alaskan. Thank you.
Customer in Greater London Posted on 13/12/2023 , work completed 13/12/2023
The trader replied (on 09/02/2024)
We're delighted to hear you had a fantastic experience with Douglas, Chris, and our team! Thank you for the kind words and recommendation.
A good local company
Customer Service
Quality
Value
This is the third time I have used Alaskan Windows and have always found them to be reliable courteous and to deliver a high standard of workmanship. I had bay windows installed by "Chris" who could not have been more helpful. I would not shop any where else.
Customer in Surrey Posted on 08/12/2023 , work completed 28/11/2023
The trader replied (on 09/02/2024)
Thank you so much for choosing us again! we truly appreciate your continued custom and look forward to working with you again in the future.
Great secondary windows
Customer Service
Quality
Value
I had a very good experience with Alaskan Windows Ltd. I have ordered secondary windows to reduce the noise from the road in my bedroom and living room. I am very satisfied with the quality of the product and installation. Chris who installed the secondary glazing also noticed that the primary windows (which were already there before) did not seal properly, so he added extra rubber sealing strips to stop the noise at this level. And the secondary windows he installed also reduced the noise a lot. My home is much quieter than before. So it was a very good job at a very reasonable price.
Customer in Greater London Posted on 10/11/2023 , work completed 10/11/2023
The trader replied (on 14/11/2023)
Thank you for your kind comments. We are delighted that your desired outcome was achieved.
Five new windows supplied and fitted
Customer Service
Quality
Value
I am very pleased with the new windows and was impressed with the overall level of service. I would definitely recommend this company to others.
Customer in Greater London Posted on 25/09/2023 , work completed 05/09/2023
The trader replied (on 04/10/2023)
Thank you for your kind review. We are so glad to hear you are pleased with the new windows and that our service impressed you!
Excellent Product & Service
Customer Service
Quality
Value
Alaskan were recommended to me as a reliable supplier and fitter of PVC windows and doors. They have just replaced five windows and one back door at my house and I have no hesitation in recommending the excellent quality of their product and fitting service.
Customer in Greater London Posted on 21/07/2023 , work completed 10/07/2023
The trader replied (on 20/09/2023)
Thank you for taking the time to leave this positive review. We love to hear that we have been recommended, and it feels even better knowing you too have no hesitation in recommending us further! We're so glad to hear you are happy with the quality of our products and service
Replacement Windows
Customer Service
Quality
Value
My neighbours used Alaskan to replace their windows and I was so impressed with the job they did I asked them to replace mine as well, I’m very happy with the job they have done. The people who did the work were pleasant, polite and efficient & the windows look good both inside and out, I also appreciate the extra soundproofing & the ability to clean them from the inside.
Customer in Greater London Posted on 07/06/2023 , work completed 24/05/2023
The trader replied (on 12/07/2023)
Thank you for taking the time to leave your lovely review. We are so pleased to hear that you are very happy with the windows and the additional benefits they are providing!
Sash windows
Customer Service
Quality
Value
I needed two upstairs sash windows replacing. Throughout the process, the entire team at Alaskan gave great service and it was a joy to deal with them. I was kept updated at every stage and when the windows were fitted, this was done to a high (and tidy!) standard.
George in Greater London Posted on 19/05/2023 , work completed 10/03/2023
The trader replied (on 23/05/2023)
Thank you so much for the kind review, George! We are so glad you are enjoying your new sash windows, and it is a pleasure to hear you had a great experience with our team!
Great Company
Customer Service
Quality
Value
This was the third time I have used Alaskan Windows. The company is friendly and extremely efficient, a combination which ensured the process and experience of having a window and patio doors replaced was seamless and even enjoyable. The fitters were excellent, on time and extremely pleasant and hard-working. I had been very nervous about having my loved Edwardian window and doors replaced, but the wood-style replications are still characterful and charming - they also open easily, are more secure and I’m looking forward to a warmer winter! I will definitely use Alaskan Windows again for my bay windows. They are great value for very good quality and service - a rare combination nowadays.
Ruth in Greater London Posted on 03/05/2023 , work completed 27/04/2023
The trader replied (on 04/05/2023)
Thank you so much for your lovely review Ruth! We are so happy that your new windows still provide the same character and charm your previous did, and hopefully now you can enjoy a much warmer winter with them! We hope you enjoy your new windows and doors for many years to come.
New windows, french doors & front door
Customer Service
Quality
Value
Really good experience with Alaskan from start to finish. The initial enquiry & following consultation with Douglas was informative & unpressurized, every step of the process was explained in concise detail. Emails with Douglas & Lucy were responded to in a timely manner. The fitters Vinnie & Joe were great. Vinnie talked me through what to expect over the next couple of days & again at the end as to how everything worked. They were on time, personable, approachable & tidy. Job well done - thank you.
Customer in Greater London Posted on 01/05/2023 , work completed 27/04/2023
The trader replied (on 04/05/2023)
We are so grateful for such kind feedback! We are delighted to hear you were at ease with our wonderful team. Thank you for choosing Alaskan Windows!
Quick Fitting from Quote to Finish
Customer Service
Quality
Value
We had a quote for UPVC sash windows. Once ordered we got a very quick fitting date and the work went smoothly and the windows look fabulous. Great teamwork in this company from Micheal who did quote, to Tony who finite measured and Vinnie’s team who fitted in a tidy and good manner.
Fanar in Greater London Posted on 25/04/2023 , work completed 14/04/2023
The trader replied (on 28/04/2023)
Thank you for your kind feedback, Fanar. We are so glad that all members of our team impressed you with their service and care, and we hope you enjoy your new windows for many years to come.
New back door
Customer Service
Quality
Value
Great job reasonably priced, quick and efficiently done within timeframe. They were recommended to me and I would definitely recommend them.
Adrienne in Greater London Posted on 14/04/2023 , work completed 24/03/2023
The trader replied (on 19/04/2023)
Thank you so much for your review, Adrienne. We are delighted to hear you are pleased with your new back door!
Front door installation
Customer Service
Quality
Value
Great end to end service from Alaskan Windows. They were very clear on what to expect at each stage. Installation was smooth, with a few tricky angles to contend with which were all filled seamlessly. The team explained the new locking system and how to use it clearly and they also tidied up afterwards. Overall we are delighted with the quality and appearance of the product.
Customer in Greater London Posted on 11/04/2023 , work completed 20/03/2023
The trader replied (on 14/04/2023)
Thank you so much for your review. It is wonderful to be able to share messages like this with our dedicated team, we are so glad you had a good experience with them!
Very highly recommended!
Customer Service
Quality
Value
I'm a property professional and rarely come across such a good company, with all the correct procedures and an insurance backed guarantee. Chris, the wonderful installer, made the experience even better. He is knowledgeable, neat, considerate of neighbours and the finishing on his work, was first class. He's also a genuinely nice man! So reassuring to deal with a company and staff who clearly know what they are doing, treat their clients well and are lovely, into the bargain. Would only use them, from now on! Thank you, Chris and Lucy!
Customer in Greater London Posted on 22/03/2023 , work completed 22/03/2023
Great product and service
Customer Service
Quality
Value
Very happy with my new windows, and a really good personalised service from start to finish. Highly recommend.
Customer in Greater London Posted on 07/02/2023 , work completed 13/01/2023
Bathroom Sash Window Replacement
Customer Service
Quality
Value
When we recently bought our flat we became aware of a rotting frame around our bathroom window. Alaskan came to give us a quote for the replacement. They were very reasonably priced, and the sales advisor who came to visit was very helpful and made sure we were well informed for what we were being quoted for. After deciding to go ahead with Alaskan, we were given a date for installation sooner than we expected. The installation itself was very efficient, the two installers arrived promptly and the quality of the window exceeded expectations. All in all I'd recommend Alaskan Windows and will be using them in the future if the need arises.
Customer in Greater London Posted on 31/10/2022 , work completed 31/10/2022
The trader replied (on 10/11/2022)
Thank you kindly for taking the time to write such a detailed and positive review! We are so glad that the installation 'exceeded expectations'. We look forward to being of assistance again should the need arise in the future.
8 double glazed uPVC sash windows
Customer Service
Quality
Value
Alaskan Windows were amazing. Every member of the team we met, emailed or had in the house were really nice and the service was exceptional from start to finish. The windows themselves are beautiful and it’s made a huge difference to the light, sound and warmth in the house. Very very happy with the whole experience.
Customer in Greater London Posted on 28/10/2022 , work completed 25/10/2022
The trader replied (on 10/11/2022)
Thank you very much for such a lovely review. We are delighted to hear that our 'service was exceptional' and that the windows have made a 'huge difference'.
Install sliding sash window
Customer Service
Quality
Value
Replaced an old sash window to front room. We are very happy with the appearance. All our cottage windows have now been replaced by Alaskan windows which are looking and operating very well with time. Very happy with the service from first enquiry to fitting.
Customer in Surrey Posted on 09/08/2022 , work completed 04/08/2022
The trader replied (on 10/11/2022)
Thank you so much for choosing us again! We are delighted that we have been able to replace all of your cottage windows now and glad to hear you are very happy with the service received.
New patio doors
Customer Service
Quality
Value
I’m very pleased with my new patio doors, also pleased with Alaskan Windows. From start to finish everyone I dealt with was professional, polite, helpful, quick to respond to emails and happy to work around my work schedules.
Customer in Surrey Posted on 15/07/2022 , work completed 16/06/2022
The trader replied (on 10/11/2022)
Thank you so much for taking the time to write such a positive review. We are so glad to hear that the team were 'professional, polite, helpful and quick to respond'.
Great work
Customer Service
Quality
Value
Alaskan replaced all my 1930’s windows and porch. From my initial enquiry with Michael, support from Lucy and the amazing team of fitters, I was so impressed with the service and care. Nothing was too much trouble, the team were punctual, professional and worked non stop to get the job finished which was actually a day earlier than anticipated. Quality of windows and work was 2nd to none. It’s transformed my home and they were so clean and tidy. Fabulous team
Customer in Greater London Posted on 14/07/2022 , work completed 14/07/2022
The trader replied (on 10/11/2022)
Thank you so much for your lovely review. We are so glad that all members of our team impressed you with their service and care, and that our windows have 'transformed your home'!
Six sash windows
Customer Service
Quality
Value
The team at Alaskan Windows were helpful and professional throughout the whole process. The consultation was quick and easy and I didn't have to wait too long for a fitting date either. The two window fitters were very friendly and kept any disturbances to a minimum while I was working from home. They cleaned up after themselves and left everything in a good state. All in all, a very positive experience.
Customer in Greater London Posted on 10/06/2022 , work completed 13/05/2022
The trader replied (on 14/06/2022)
Sincere thanks for your thoughtful review, we are thrilled you found the experience of working with us a 'very positive' one.
Porch windows and door
Customer Service
Quality
Value
The entire process from quotation to the final installation of our porch door and windows was stress free. Thanks to Douglas for the excellent advice and quotation, and to Vinny and Tayler for the professional installation. They even filled the small gap beside the window with a side panel and cladding for free. I’ve no hesitation in recommending Alaskan Windows and shall be using their services again in the future.
Customer in Greater London Posted on 25/05/2022 , work completed 23/05/2022
The trader replied (on 30/05/2022)
We are delighted you found the process 'stress free' and thank you for your generous recommendation, it is genuinely appreciated.
Alaskan Windows - a great job done!
Customer Service
Quality
Value
My wife and I were massively impressed with Alaskan Windows' performance when they recently installed new windows in four of our rooms. Not only was Douglas the sales manager extremely clear in explaining the different options open to us, but Chris and his colleague did a fantastic job when they came and put the windows in, as well as being friendly and courteous throughout and leaving practically no mess at all. On top of all that, the company showed exceptional flexibility in agreeing to our last-minute request for a change in the order they'd planned to do the rooms in - even though this meant an extra, unforeseen delivery. We can't speak highly enough of this firm!
Customer in Greater London Posted on 20/05/2022 , work completed 04/03/2022
The trader replied (on 24/05/2022)
Thank you so much for your kind review; we are sincerely grateful to you for taking the time out of your day to post your detailed comments.
Great job - as usual.
Customer Service
Quality
Value
It was no brainer to again ask Alaskan Windows to supply and install a replacement window in our kitchen on the strength of the service and professionalism received when not long ago they replaced three first floor windows. Again, the same service and professionalism was present now as it was then from start to finish.
Customer in Greater London Posted on 03/05/2022 , work completed 23/04/2022
The trader replied (on 05/05/2022)
We are delighted to be of service again! it was a pleasure to work with you for a second time and thank you so much for leaving us this lovely review.
No-hassle, efficient service
Customer Service
Quality
Value
Alaskan fitted new double glazing in my house in 2014. Since then I've had them out twice to carry out minor works under the guarantee. On both occasions the team in the office who organised the visits were very efficient, helpful and friendly, and the fitters who attended (including Tony last week) were excellent, really quick and tidy workers. Would certainly use them again, and recommend them to others.
Susan in Surrey Posted on 20/04/2022 , work completed 11/04/2022
Windows review.
Customer Service
Quality
Value
The work was excellent and so are the windows. The finish is perfect, the windows work very well. Very happy with everything.
Customer in Greater London Posted on 28/03/2022 , work completed 01/02/2022
Fantastic job replacing bay windows
Customer Service
Quality
Value
Taylor and Vinny did an excellent job replacing our bay windows. Thoroughly professional, hard working and nice people. A decent price too. Would definitely use Alaskan again and happily recommend!
Customer in Greater London Posted on 26/01/2022 , work completed 11/01/2022
Great service from start to finish
Customer Service
Quality
Value
Excellent communication from the company throughout. Clear pricing and no hidden costs. Taylor and Vinny who fitted the windows were polite, careful and put the windows in really well with a high standard of finish - despite the difficulty presented by our 1930s old windows.
Customer in Greater London Posted on 26/01/2022 , work completed 12/01/2022
I would recommend Alaskan Windows
Customer Service
Quality
Value
Alaskan Windows were recommended to me by a neighbour. All my dealings with them were professional, efficient and helpful. I could not be happier with the whole process and the finished windows.
Customer in Greater London Posted on 06/01/2022 , work completed 20/12/2021
Replace 16 Windows with UPVC Windows.
Customer Service
Quality
Value
A high-quality service delivered to all our expectations. We are delighted with our new uPVC windows.
Customer in Greater London Posted on 06/03/2021 , work completed 04/03/2021
Overall I am disappointed with the work
Customer Service
Quality
Value
The surveyor who measured the windows in my opinion has an undersized height of the upstairs windows. It is normal to take 20mm off the brick size but he took 35mm off the brick size height. I am kicking myself that I did not check his measurements. By contrast, the windows installed by a different company at the front of the house are the correct size. Of the 2 installers, the younger one was very good and took care with his work using a reciprocating saw to cut out the old frame fixings rather than levering them out. The older fitter was rough and damaged 2 bricks when levering out the old frame in one of the windows. Also when fitting a new plastic window board he forced it in so that it has a 5mm dip in one of the corners. I intend to remove it and either refit it to buying a new one. There were 3 faults with the windows and a patio door which I drew to the attention of Alaskan Windows and they attended to them so I am satisfied in that respect. Their paperwork and the issue of the guarantee was efficient. However, overall I am disappointed. The company that I used to install windows and doors at the front of the house were far better in my opinion.
Customer in Surrey Posted on 04/02/2021 , work completed 11/08/2020
The trader replied (on 05/02/2021)
Thank you for your feedback I appreciate your comments and are glad you found the experience dealing with our administration and support team positive. In regards to the issues relating to your installation back in August 2020, I am obviously very disconcerted to learn of your overall disappointment. Having looked into this further, I hope you would agree the product ‘faults’ were resolved for you in a timely fashion given the challenges surrounding supply chains, manufacturing and the movement of people in the current environment. In terms of your general concerns over the fitting of the windows, I can assure you we take our duty of care when working in customer’s homes extremely seriously. I have directly spoken to the surveyor and installation team involved and although I would counter that the windows were measured accurately by our experienced surveyor given the specific parameters of each window, I would like to extend my genuine regret where you feel Alaskan Windows has failed, on this occasion, to meet your expectations and apologise for any inconvenience caused. Whilst we in no way claim to be perfect, we strongly believe that close to 2000 feedbacks on consumer feedback sites - with a vast majority of customers acclaiming the professional care taken by our installers - testifies to the enduring care and pride we take in every aspect of our installations. Yours sincerely, Alastair Young Managing Director Alaskan Windows Ltd
Highly recommended
Customer Service
Quality
Value
Alaskan Windows removed some 20+ old existing windows of various types and sizes and replaced them all with their uPVC windows. The work was done to the agreed schedule and budget. I found them to be a very approachable, informative and responsive company that provided an excellent service throughout the process of initial survey and quote, acceptance, final survey and installation. The work was carried out as promised within a 3 day period by a friendly and competent team of four men. There were just a few minor adjustments and alignments we identified during the following 3/4 weeks which they assessed within 24 hours of our phone call and quickly rectified several days later.
Customer in Greater London Posted on 13/12/2020 , work completed 05/11/2020
They were fantastic!
Customer Service
Quality
Value
Alaskan were a pleasure to deal with, very accommodating and professional. We had 4 windows installed (3 casements and one sash window) and all work was done to the agreed price. Our new loft and renovation happened over a few months which meant the team came on a few occasions to measure up and fit (as soon as a room was ready for the windows). The team are small and because of this it felt like a very personal service. Communications were good and they are not a pushy company and just give you what you want. Douglass is very helpful and easy to deal with. Connor and the team who installed our windows were professional, friendly and they came on time and worked efficiently when they were in the house. Would recommend highly!
Customer in Greater London Posted on 05/12/2020 , work completed 04/12/2020
Renew patio doors and windows
Customer Service
Quality
Value
A very good job. Polite workmen, turned up on time as previously advised by the company. Tidied up afterwards and took away all of the waste.
Customer in Greater London Posted on 27/08/2020 , work completed 26/08/2020
Window and door
Customer Service
Quality
Value
Brilliant work. Completed on time. Clean. Friendly.
Nigel, Surrey Posted on 29/07/2020 , work completed 28/07/2020
New window
Customer Service
Quality
Value
Most impressed, would certiainly use them again. i have no hestiation in recoomned their fat and efficeint service. All boxes ticked. The two lads thay came were tidy, friendly and punctual. the job was emacutlate./
Mr Tooke, Morden Posted on 23/06/2020 , work completed 16/06/2020
Too floor PVC windows
Customer Service
Quality
Value
I apologise for the delay in this review. I had my windows fitted by Alaskan in December and I am super happy with the job. Really friendly guys, they made a great effort to keep the place tidy and at a really competitive price. Unlike any of the other quotes I had, they came back to me with a quote based on the makers figures from the dimensions given. This gave me complete confidence that I was getting a fair price and it really was for the work that was done. I will be using them for the rest of my windows on the house. A special thanks to Brendan and Martin who fixed the windows for me.
Customer in Greater London Posted on 17/05/2020 , work completed 06/12/2019
Ok
Customer Service
Quality
Value
I had UPVC window replacement in my loft, which was fine and of good quality. However, I also had an aluminium sliding door, installed in my kitchen which leaves me speechless. It has no handle on the outside. So you are trapped in the garden. This was not explained to me. Otherwise, I would have chosen a different design. So very mixed feelings about Alaskan windows to be honest. They have not offered to to do anything to rectify the sliding door problem which is Major in my opinion It looks ridiculous.
Customer in Greater London Posted on 11/02/2020 , work completed 09/01/2020
The trader replied (on 21/02/2020)
Thank you for your review. I appreciate your feedback and am glad that you are happy with the loft window. In regards to the aluminium sliding door I am obviously concerned to read your comments. Having looked into this further, the aluminium door was selected to give the narrowest possible sight-lines and largest opening span. The engineering of this design dictates that the outer door is required to slide completely over the inner door which would not be possible with an external handle. Unfortunately in instances where aesthetics are the primary concern for customers there is unfortunately a trade-off with the other specification features that are available. As a company that prides itself on the enduring relationships we seek to build with each and every customer, I would like to extend my genuine regret where you feel Alaskan Windows has failed, on this occasion, to meet your expectations and apologise for any inconvenience caused. Yours sincerely Alastair Young Managing Director Alaskan Windows Ltd
Terrific
Customer Service
Quality
Value
Very professional, first class job, cleaned and tidied up after they finished
Barry, Wimbledon Posted on 07/02/2020 , work completed 07/02/2020
A1fitters
Customer Service
Quality
Value
Had two windows fitted Friday The experience was without any hitches from start to finish.From the Michael the rep to Terry & Tayler the fitters. First class job, no mess and very polite. Will use them again.
Tom Posted on 21/10/2019 , work completed 18/10/2019
Prompt and professional
Customer Service
Quality
Value
Terry arrived on the dot and produced a good job on the new back entrance.
Which? Trusted Traders Consumer Posted on 21/10/2019 , work completed 21/10/2019
Fantastic job.
Customer Service
Quality
Value
I had new windows and doors installed in the house. From meeting the team at quote stage to installation, they were fantastic. Fitting team were great in my house. Would highly recommend this team.
Eileen, Surrey Posted on 11/10/2019 , work completed 11/10/2019
2 New windows
Customer Service
Quality
Value
This was the third time we've used Alaskan Windows now - and we've had another great experience. Douglas turned the quote around really quickly, and Connor & Brendan did a great job on the day. Exactly what we wanted, no fuss, good price, great installation, clean, quick, friendly and really easy to approach and deal with. Would happily use again but we're running out of windows & doors to get done! No hesitation whatsoever in recommending. A pleasure to deal with...
Customer in Greater London Posted on 07/10/2019 , work completed 02/10/2019
Exemplary from start to finish
Customer Service
Quality
Value
Exemplary service from start to finish. Very happy with the quality of work. A refreshingly non pushy sales approach.
Customer in Greater London Posted on 22/09/2019 , work completed 20/09/2019
Great work at a reasonable prices
Customer Service
Quality
Value
Alaskan windows replaced 2 large bay windows and 2 other windows for me over the course of two days. Punctual, polite, and with great workmanship. they did exactly what they said they would on time and on budget. Guys were lovely and they cleaned up well after each day and left parts of the house cleaner than before they arrived. Wouldn't hesitate to recommend
Tony Posted on 17/09/2019 , work completed 17/09/2019
Great job - As usual!
Customer Service
Quality
Value
Have used Alaskan on 3 occasions and have always been very pleased with whats been done. This time had to have some windows and doors adjusted. Terry came out within 24 hours and 40 minutes later left a very happy customer. Thanks Terry!
Customer in Greater London Posted on 17/09/2019 , work completed 17/09/2019
Good work
Customer Service
Quality
Value
Terry did a good job & to replace a bedroom window single - handed & cleared up the mess from the old window. Work was done to the agreed schedule & cost. I would be pleased to use Alaskan Windows again.
Michael, London Posted on 13/09/2019 , work completed 13/09/2019
Brilliant company
Customer Service
Quality
Value
We had Alaskan Windows come to take down our old wooden porch and install a new UPVC one. We have used Alaskan Windows on several occasions now and every time they are fantastic. Quick, courteous, professional with excellent workmanship and great products. The process of dealing with Alaskan is fantastic from start to finish and every member of staff I have dealt with has been wonderful. I would thoroughly recommend Alaskan Windows.
Customer in Greater London Posted on 09/09/2019 , work completed 13/08/2019
Composite front door & secondary glazing
Customer Service
Quality
Value
We've used Alaskan on two occasions this year; firstly in February to fit a new front door and more recently at the end of August to have all our windows replaced. From start to finish the communication has been great and the approach to sales very relaxed, with a fair pricing structure. All appointments have been perfectly on time, the staff are very friendly/knowledgeable and the quality of work is excellent. Would definitely use Alaskan for future jobs and recommend them to others.
Customer in Greater London Posted on 06/09/2019 , work completed 30/08/2019
Double glazed porch, window, and doors.
Customer Service
Quality
Value
We are delighted with their service and the quality of their products. Martin and his team went far and above what we expected in the fitting and dealt with any little problems that arose. We are very happy with the completion of the job. I would recommend Alaskan Windows whole heartedly.
Aurora Posted on 04/09/2019 , work completed 03/09/2019
Good value
Customer Service
Quality
Value
Replaced my windows. Service very friendly and efficient. Better value than other options I tried.
Elizabeth, London Posted on 29/08/2019 , work completed 29/08/2019
Replaced front door
Customer Service
Quality
Value
My front door lock developed a fault after being installed by Alaskan 6 years ago. They could not fix it and the manufacturer no longer made spare parts. Alaskan replaced the entire front door under the guarantee with a replica for no additional cost. Terry did an great job and left the place tidy. This is a fantastic company and after so many years still look after you and find a solution. Genuinely a trusted and reliable company you can count on! Do not hesitate to use this great company.
Customer in Surrey Posted on 26/08/2019 , work completed 16/08/2019
Prompt and professional
Customer Service
Quality
Value
On time covered stairs, floors and kitchen work tops. Cleaned up as they went around the house. All staff polite. Did not try to sell you anything gave you a price and left you to make up your mind.
Margaret, Surrey Posted on 02/08/2019 , work completed 02/08/2019
Replacement of all windows in house - smooth efficient process by a friendly and professional firm. We would highly recommend this company.
Customer Service
Quality
Value
Having delayed on this project for some while, due partly to fears on the cost, process and pressurised selling, we would have jumped far more quickly had we known a firm such as Alaskan existed. From the moment we met Douglas in the showroom, we were put at ease. The process was explained simply, we were able to view product samples and our questions were answered comprehensively and in layman terms. This was repeated in a consistent way through the measuring, surveying and fitting processes. We liked the fact that the final measuring survey was carried out by the team leader of the fitting team, so the property and potential problems were known in advance. There were potential issues around how some windows would be fitted with regard to lead flashings, but these were addressed on the first window fitted and uniformly applied on all similar windows. The fitting team were great, and the team leader, Martin, very good at addressing and solving unforeseen issues, and also assiduous in seeking our feedback on the installation and anything, no matter how small, we were unhappy with - and then resolving them! They worked through the four July heatwave days, but still finished on schedule. Overall tidiness was very good, with some - but minor - collateral damage to internal/external decoration. Given the age of the building and the weather, this was unavoidable. We appreciated the lack of selling pressure, the no-nonsense pricing and the value for money.
David and Jo, Greater London Posted on 01/08/2019 , work completed 26/07/2019
Great company, excellent work
Customer Service
Quality
Value
Very efficient company, great communication throughout, experienced professionals, very friendly, good value for money. Highly recommended! We had French doors installed, all happened on time and done very quickly.
Customer in Greater London Posted on 05/07/2019 , work completed 05/07/2019
Brilliant work
Customer Service
Quality
Value
The two chaps that work here, Connor and Vinnie, were very good at the work, clean and tidy.
Frank, Surrey Posted on 27/06/2019 , work completed 27/06/2019
Prompt, Professional, Nice
Customer Service
Quality
Value
Replaced two wooden sash windows with PVC windows. Agreed a very reasonable rate compared to after quotes. Time schedule given was adhered to. Feedback given by their office staff whole way through process. Nice guys came to fit windows. They were efficient and left no mess at all!
Ailish, London Posted on 25/06/2019 , work completed 25/06/2019
Great experience
Customer Service
Quality
Value
We had 4 bedrooms, bathroom, kitchen and living room windows replaced. The whole process from the initial visit to the detailed measuring and the fitting was so straightforward - no pressure or stress. The friendly polite fitters arrived on time each day. They always completed the days work before leaving. They covered floors and furniture with dust sheets and took great care with everything. They always tidied before they left each day. We had an unexpected problem with an existing window sill which they dealt with extremely well. The windows are very high quality and we’ve had some complimentary comments from neighbours. We’re delighted with our new windows.
Gordon and Marilyn, Croydon Posted on 24/06/2019 , work completed 20/06/2019
Great job
Customer Service
Quality
Value
I used this company 7 years ago and was impressed then. They have completed another great job for me. so pleased with my new windows, thank you.
Ruth, Surrey Posted on 10/06/2019 , work completed 10/06/2019
Windows
Customer Service
Quality
Value
All good, on time, efficient, clean, would recommend and have done to neighbour 112.
Ross, London Posted on 07/06/2019 , work completed 07/06/2019
Excellent & professional
Customer Service
Quality
Value
Service from quote to installation was as a very high quality. Fitters were professional & friendly. Only complaint is our external terrace was left covered in dust/debris.
Lisa, London Posted on 03/06/2019 , work completed 03/06/2019
First class
Customer Service
Quality
Value
Replacement double glazing. Smooth and fast process from initial contact to installation. Efficient and highly professional. Quality products, quality service, quality people. Rapid to fix minor issue post installation, very satisfied. Highly recommended.
Stuart, Kent Posted on 31/05/2019 , work completed 31/05/2019
Excellent throughout the process
Customer Service
Quality
Value
Replaced double glazing units throughout the home. Inspires confidence from first contact through to completion. Not the cheapest but high quality service, products and workmanship with attention to detail throughout. Would recommend unreservedly.
Nicholas, Surrey Posted on 30/05/2019 , work completed 30/05/2019
Good job.
Customer Service
Quality
Value
Good work completed on time. Professional and tidy service.
Francesca, London Posted on 17/05/2019 , work completed 17/05/2019
Very positive
Customer Service
Quality
Value
Excellent price, detailed quote and efficient service. Installation guys were very accommodating, tidy and diligent. Would recommend definitely. We had a small issue which was resolved quickly and to our satisfaction also.
Customer in Surrey Posted on 14/05/2019 , work completed 11/05/2019
Brilliant team
Customer Service
Quality
Value
Alaskan team is excellent! We received friendly & knowledgeable customer service as well as the windows/door fitting was on time/budget. Issue arose but dealt with professional manner. Brilliant team, Thank you!
D, Surrey Posted on 13/05/2019 , work completed 13/05/2019
Fitted sash, casement windows & front and back door
Customer Service
Quality
Value
Alaskan windows were fantastic. After spending months looking at companies and getting the usual pushy salesman we finally landed on Alaskan and knowledgable Michael. They don’t play the hard sale and prices are very competitive. The work was carried out quickly and efficiently. Martin and his team also came back out to tweak a few bits that had changed due to movement post installation. We highly recommend.
Customer in Greater London Posted on 05/05/2019 , work completed 05/04/2019
Great service and quality
Customer Service
Quality
Value
New front windows and front door. Great service and quality. Window fitters were polite and timely.
Tim, Surrey Posted on 03/05/2019 , work completed 03/05/2019
So excellent double glazing service can be found!
Customer Service
Quality
Value
Our house was long overdue new windows throughout and double glazing for the very first time. Having never dealt with DG companies before, we were very apprehensive and conscious of the horrors of so many negative reviews associated with the trade. Indeed, our first experience of another trader's high pressure quoting only compounded our fears. However, from our very first call to ALASKAN, it was clear we were in touch with a company that actually cared about its potential clients. The initial consultation visit and quote process was handled professionally, courteously, speedily and above all gave us total confidence in the service that would follow. We were also delighted with the quote received. The work itself was carried out over 2 days and included French bay windows, 3 bay windows and 2 other window areas. We cannot fault the work undertaken. The excellent conduct of the fitters, their attention to detail and willingness to ensure our total satisfaction was exemplary and has restored our faith in trade workmanship. They made every effort to minimise the necessary disruption to the household and tidied and vacuumed thoroughly after each day. The quality of the product and fitting is outstanding. We are absolutely delighted! We would not hesitate to recommend ALASKAN.
Customer in Greater London Posted on 02/05/2019 , work completed 16/04/2019
Replacement doors
Customer Service
Quality
Value
The crew arrived on time, got straight to work, were courteous, very polite, professional at all times and explained everything from start to finish. I would not hesitate to recommend Alaskan Windows to family and friends. Great job, 10 out of 10 from me.
Customer in Surrey Posted on 23/04/2019 , work completed 23/04/2019
Prompt and professional
Customer Service
Quality
Value
The job entailed removing a window and brickwork and installing French Doors. The 3 man team led by Mick were very courteous and tidy, the work was completed to a high standard and a lot quicker than I expected. I would definitely recommend to friends.
Noel, Surrey Posted on 23/04/2019 , work completed 23/04/2019
Excellent work
Customer Service
Quality
Value
Excellent work, great windows and the guys who fitted them were friendly, helpful and worked really hard to get it all done.
Customer in Surrey Posted on 18/04/2019 , work completed 12/04/2019
Professional.
Customer Service
Quality
Value
The company fitted 1 window. It was done in the quickest possible time. The work was done to a very good standard with polite, friendly, helpful staff. Communication has been good all round. Job well done. Very happy with the result.
Jane, Surrey Posted on 18/04/2019 , work completed 18/04/2019
Would I recommend them - absolutely
Customer Service
Quality
Value
The guys at Alaskan Windows did a fantastic job putting new windows in. They arrived on time, kept everything clean and tidy and kept me informed about everything They were courteous, friendly and mindful of the neighbours and our pets whist they performed their tasks. The windows look great! I would definitely recommend them!
Customer in Greater London Posted on 17/04/2019 , work completed 17/04/2019
Second time we've used them. Brilliant
Customer Service
Quality
Value
We are very impressed with the service this company gives. We have had French doors installed and more recently a bedroom window. At the initial visit every option is explained in detail and there is no pressure to accept the quote given. The work itself is completed promptly and efficiently by fitters who are truly expert in what they do. The fitters arrived on time, took great care not to create any inconvenience or mess, and finished the work to high standard. They were polite, thoughtful and took trouble to talk us through all the aspects of the installation. The company was strongly recommended by friends and we can see why. We will be having more new windows in the near future and will certainly use them again. We are happy with the amount we paid for such excellent service
Customer in Greater London Posted on 09/04/2019 , work completed 08/04/2019
Quality work!
Customer Service
Quality
Value
Alaskan windows were efficient, knowledgeable, helpful and fast. I would have no hesitation in using them again.
Customer in Greater London Posted on 31/03/2019 , work completed 19/02/2019
Excellent service.
Customer Service
Quality
Value
Very friendly, efficient and professional. Competitive pricing and excellent service. Arrived on time, left the property tidy when finished.
Michelle, Surrey Posted on 27/03/2019 , work completed 27/03/2019
Amazing work
Customer Service
Quality
Value
Alaskan were friendly and professional throughout. Happy to answer any of our questions and explain the process from start to finish. Their attention to detail was incredible, the fitting was quick and they were perfectly punctual. I would not hesitate to recommend them to anybody.
Eleanor, Surrey Posted on 27/03/2019 , work completed 27/03/2019
Excellent job
Customer Service
Quality
Value
A great job from start to finish (3.5hrs) polite, tidy, punctual. Will use them again.
Michael, Surrey Posted on 26/03/2019 , work completed 26/03/2019
Brilliant job!!!
Customer Service
Quality
Value
They turned up on time. They did the job with minimum mess, they cleared up. They were great. So pleased with them. Even at the beginning when I wanted to change the order of the number of windows, they were wondaful about it.
Linda, Surrey Posted on 07/03/2019 , work completed 07/03/2019
Excellent company
Customer Service
Quality
Value
From salesman to fitters cannot fault any aspect of job & how it was carried out. Professional, approachable team.
Alex, Surrey Posted on 04/03/2019 , work completed 04/03/2019
Satisfactory
Customer Service
Quality
Value
Overall the work was satisfactory. It did seem that the team were in a hurry. They were polite and efficient but I felt they could have communicated a little more regarding timings and leaving the protected film on the windows. we had other works going on at the time. We did have to call them back for a few minor points but they came out straight away and were happy to help.
Samuel, Surrey Posted on 27/02/2019 , work completed 27/02/2019
Excellent service
Customer Service
Quality
Value
High quality work as always. Punctual, friendly, tidy and efficient. Absolutely no complaints and highly recommended.
Holly, London Posted on 22/02/2019 , work completed 22/02/2019
Fast and efficient
Customer Service
Quality
Value
I received very quick turn around on this job and everything was done exactly as promised. The new door & window look really neat and the fitter was very professional.
Karen, Surrey Posted on 20/02/2019 , work completed 20/02/2019
Excellent from start to finish
Customer Service
Quality
Value
We had a number of quotes for a new front door and all of the bigger names came with a really heavy handed and pushy sales approach. Alaskan were the complete opposite and didn't resort to any sales tricks. We had to move the installation date at short notice as we had a newborn, Alaskan swapped the date without any hassle at all. The installation was excellent, the guys came exactly on time, left no mess, and the quality of the work was exemplary. Cannot recommend highly enough, especially in comparison to some of the other quotes we had.
Customer in Greater London Posted on 15/02/2019 , work completed 14/02/2019
Prompt & professional
Customer Service
Quality
Value
Fitted new front & rear doors. Fitters arrived on time, always polite & helpful at all times. Job was completed to my complete satisfaction. The area was cleaned before they left and job was done on budget. Great company as used them before for new windows. Highly recommended.
John, London Posted on 15/02/2019 , work completed 15/02/2019
Professional and friendly
Customer Service
Quality
Value
Alaskan Windows provided an efficient, friendly service from point of sale to completion.
Carolyn, Surrey Posted on 14/02/2019 , work completed 14/02/2019
Bay window and other window installation
Customer Service
Quality
Value
Good price, arrived on time, good quality of work, nice people (head office and the installers). Thoroughly recommend Alaskan.
Customer in Greater London Posted on 06/02/2019 , work completed 29/01/2019
Fantastic work!
Customer Service
Quality
Value
From start to finish, our experience with Alaskan Windows has been fantastic. Everyone we encountered was friendly, polite and punctual as well as being great at their jobs! We were first quoted for replacing double glazing about 18 months ago, but only booked the job very recently and Douglas honoured his original quote. Mike who came to survey and fit the windows was so punctual and friendly, as was Vinny who was also there to fit them. They went the extra mile to help us with some sealant work in another room and were so tidy after fitting the new windows. Can't fault the products themselves, but they made it very clear if we do encounter any problems within ten years, they will rectify them immediately. Nikki in the office has made the whole payment process quick and easy and is lovely over the phone! I would wholeheartedly recommend Alaskan Windows - we're seriously considering using them to replace our sash windows too.
Customer in Greater London Posted on 31/01/2019 , work completed 29/01/2019
Good job
Customer Service
Quality
Value
Tidy, polite, considerate, good job.
Louise, London Posted on 28/01/2019 , work completed 28/01/2019
Efficient and courteous
Customer Service
Quality
Value
Mick and Vinny installed and new patio door. They were very professional and courteous and cleaned up completely after the work was done.
Natalie, London Posted on 25/01/2019 , work completed 25/01/2019
Great service
Customer Service
Quality
Value
Very pleased with product and customer service.
Peter, Surrey Posted on 20/01/2019 , work completed 20/01/2019
A job well done
Customer Service
Quality
Value
I used this company for a second time, on this occasion to replace the rear windows of my home. They arrived promptly and worked non-stop in a clean, considerate and efficient manner. The finished product looks superb and is a vast improvement. The back of the house seems much quieter and warmer now! I would have no qualms about using this company again and would whole-heartedly recommend them for this type of work.
Customer in Greater London Posted on 17/01/2019 , work completed 16/01/2019
Very pleased with this company.
Customer Service
Quality
Value
From start to finish we had nothing but the best from this company. Michael the salesman was friendly and polite. Nikki in the office was friendly and helpful and the team who installed the doors and windows were brilliant, Mick, Chris and Connor. Have recommended this company already.
Which? Trusted Traders Consumer Posted on 07/01/2019 , work completed 07/01/2019
Efficient & professional.
Customer Service
Quality
Value
From our first enquiry to the completion of the work, the whole project to replace 3 windows has been a delight. The sales staff and workman (Kris's team) were helpful and professional. We are pleased with the quality of the product and the installation.
Peter, London Posted on 04/01/2019 , work completed 04/01/2019
Great professional service
Customer Service
Quality
Value
Had 8 windows and Bifold doors installed. Quick, clean and polite. Good price.
Anna, Surrey Posted on 02/01/2019 , work completed 02/01/2019
A top job
Customer Service
Quality
Value
A new front door was installed and I was thoroughly impressed with all aspects of the work done. Highly recommended.
Hugh, Surrey Posted on 20/12/2018 , work completed 20/12/2018
Brilliant.
Customer Service
Quality
Value
Great experience from start to finish. Competitive price. Superb quality. Would definitely recommend. Thank you!
Karina, Surrey Posted on 17/12/2018 , work completed 17/12/2018
Prompt & professional.
Customer Service
Quality
Value
Work carried out efficiently and to a high standard.
Jane, London Posted on 15/12/2018 , work completed 15/12/2018
Prompt and professional
Customer Service
Quality
Value
Job executed promptly and efficiently on the two days booked. Fitter Mick and Kris worked diligently and professionally. Left all clear and clean once finished.
Giovanni, London Posted on 11/12/2018 , work completed 11/12/2018
Very professional job
Customer Service
Quality
Value
Alaskan have done two jobs for me. One at my property 73 - fitted a door. No problems - fantastic. I am so happy with result.
Ann, Surrey Posted on 01/12/2018 , work completed 01/12/2018
10 out of 10 on all fronts
Customer Service
Quality
Value
Ask for Terry, he wears the # 10. He is the premier league of double glaziers. Excellent workmanship and professionalism. Thank you!
Gregg, Surrey Posted on 16/11/2018 , work completed 16/11/2018
New Large Bathroom Window
Customer Service
Quality
Value
Work technically excellent, staff were courteous and completed it expeditiously. There were no problems, there was the minimum of disruption and the clean up was exemplary.
Customer in Greater London Posted on 14/11/2018 , work completed 14/11/2018
Follow up work
Customer Service
Quality
Value
Found a couple of tiny gap around some of the window frames so called Alaskan to ask advice - I could easily fix them myself but without question they said they would sent some to come and fix them. Terry came straight away and without any fuss he filled the gaps. He worked quickly and cleanly was polite and explained what he was doing. Very pleased with the excellent aftercare from Alaskan. Brilliant from start to finish.
Claire Underwood Posted on 03/10/2018 , work completed 03/10/2018
Excellent service, happy customer
Customer Service
Quality
Value
AW installed secondary glazing for my box sash front windows, to schedule and on budget. The product uses acoustic glass and works very well to deaden noise from a busy road; the latch is simple to operate so that the front windows can be opened when required; and it's unobtrusive inside and out. They gave me a six week lead-in time and kept me informed by e-mail. The installers arrived on the day on time at 8 a.m. and completed the work in 90 minutes. Service was efficient and professional throughout from the first meeting with Doug the sales rep through to the installation. I didn't obtain alternative quotes but theirs seemed good value and matched my expectations. Overall it has been a smooth and stress-free experience and I would not hasten to recommend this excellent south-west London firm.
Peter Wright Posted on 28/09/2018 , work completed 28/09/2018
Excellent product and work.
Customer Service
Quality
Value
Professional service from start to completion. Love the new door and window. Better than I expected. Fitter worked very hard and left the site immaculate.
Judith, Surrey Posted on 28/09/2018 , work completed 28/09/2018
Very good. Recommended
Customer Service
Quality
Value
New Front and Back doors fitted in 1 day. Installers friendly, polite and courteous. Did a great job and cleaned up well. We're very happy with the work and would use again
Jason Hesdon Posted on 09/09/2018 , work completed 09/09/2018
Excellent and professional service
Customer Service
Quality
Value
We had 3 new bay windows, 2 other windows plus French doors installed. From start to finish, the service was excellent. There was no hard sell in the beginning and the price was incredibly competitive. Everything happened exactly as we were told it would happen, delivered by a lovely team of really hard-working and friendly people, and the end result is great. I highly recommend this company and will definitely be using them again.
HappyWindows Posted on 06/09/2018 , work completed 06/09/2018
Prompt & professional
Customer Service
Quality
Value
Installation of 1 window in kitchen. Cost as per estimate. More then satisfied with the work.
Andrew, London Posted on 21/08/2018 , work completed 21/08/2018
Perfect
Customer Service
Quality
Value
Our experience with Alaskan Windows was perfect. From Michael's initial home visit, to the (shorter than expected) installation process, everything went perfectly smoothly. The quote was very competitive and the quality of the windows and installation work is impeccable. We did our research before selecting Alaskan Windows and they lived up to their reputation. To offer some competitiveness context, we also asked a big nameto quote for the job and their estimate was almost 3 times as much as Alaskan. Very happy we could work with an independent and local company.
Monica H Posted on 20/08/2018 , work completed 20/08/2018
Highly recommended
Customer Service
Quality
Value
The entire team were prompt, friendly and hugely conscientious. Michael the salesman was not remotely pushy and explained all the options clearly. Terry and his fitting team worked tirelessly without breaks and went the extra mile to ensure the customer was completely happy, it was never a problem to explain any aspect of the work as it progressed. They also cleaned up thoroughly after themselves, which is always the sign of a good workman. I can highly recommend this company.
25past10 Posted on 03/08/2018 , work completed 03/08/2018
Great windows, great service
Customer Service
Quality
Value
From quote to installation, Alaskan Windows have been great. Chris and his team did a great job. Chris ensured he stayed behind until I was completely happy with all the windows. Highly recommend.
Taleya, London Posted on 02/07/2018 , work completed 02/07/2018
Highly recommended
Customer Service
Quality
Value
Had 7 windows done, in the existing house and a an extension under construction. Alaskan provided fantastic service and everything went smoothly from start to end. Their communication and timekeeping was faultless, Installation team did a great job. Product in my estimation was better value than that from other companies I checked out and the price was competitive. No hard sell or endless telephone calls like some other 'bigger' companies. For a stress free service, I'd recommend Alaskan 100%
dave_dna Posted on 28/06/2018 , work completed 28/06/2018
Speedy & efficient
Customer Service
Quality
Value
Arrived on time, listened to my wishes and installed the windows efficiently. Kept working areas clean & tidy & returned to normal when they finished. Fantastic!
Paula, Surrey Posted on 15/06/2018 , work completed 15/06/2018
Good job
Customer Service
Quality
Value
Supply and fit patio doors. Good job, all fine.
Diane Vera, Surrey Posted on 11/06/2018 , work completed 11/06/2018
Excellent customer care
Customer Service
Quality
Value
Very good customer care, before, during and after the work.
J, Surrey Posted on 07/06/2018 , work completed 07/06/2018
Terrific service
Customer Service
Quality
Value
They're very friendly and helpful guys who we can heartily recommend. There was a problem with one pane of glass but they called the office and sorted it right away. Thoroughly charming service!
Stephen, London Posted on 01/06/2018 , work completed 01/06/2018
Professional
Customer Service
Quality
Value
Very professional company, we can recommend this company. We had all our windows replaced. They arrived on time were very clean and courteous and did a fantastic job. We had a couple of very minor snags but they came back straight away and corrected them. Terry did a fantastic job fitting the front door.
Mike, Surrey Posted on 19/05/2018 , work completed 19/05/2018
My review
Customer Service
Quality
Value
Patio doors. Took great care. Very good job, on time.
Marc, Surrey Posted on 17/05/2018 , work completed 17/05/2018
Excellent work - would recommend most strongly
Customer Service
Quality
Value
Excellent quality, service and communication. Satisfied all the way from getting quote to installation. The quote was straightforward and fair, installation was complete in one day. Special thanks to Douglas, Tony and Terry and the installation team!
Lucy 17 Posted on 03/05/2018 , work completed 03/05/2018
Highly recommend
Customer Service
Quality
Value
So pleased with result - new door. Highly professional, clean, polite. Good price, excellent communication. What more could you want!
Susan, London Posted on 18/04/2018 , work completed 18/04/2018
Professional and up to all expectations
Customer Service
Quality
Value
The Alaskan team arrived on time and worked through the whole day with very few breaks. All the windows were fitted with minimal damage and debris and they were very open to questions and any adjustments I asked for. Very satisfied with the windows and the finish.
Sarah-Ann, Surrey Posted on 13/04/2018 , work completed 13/04/2018
An excellent professional job
Customer Service
Quality
Value
Recently had my windows fitted by Alaskan. The team arrived promptly and completed the work to a very professional standard. The windows look beautiful from inside and out. Would highly recommend Alasken, you won't be disappointed.
Jackie, London Posted on 21/03/2018 , work completed 21/03/2018
Very good service
Customer Service
Quality
Value
Terry arrived prompt at 8am. Very polite, did a very professional job. Very good service. I thank you very much.
Tina, Surrey Posted on 05/03/2018 , work completed 05/03/2018
Perfect Windows
Customer Service
Quality
Value
Alaskan did a perfect job. 3 bed house replace all windows Really delighted Clean Quick Professional Reliable No hesitation in recommending
Which? Trusted Traders Consumer Posted on 20/02/2018 , work completed 20/02/2018
Fantastic service
Customer Service
Quality
Value
I was super impressed with the speed and care of the job. The team were friendly, organised and very easy to leave in our flat. I was dreading the day with two small children but they made it really easy & clean to come back to.
Louise, London Posted on 28/01/2018 , work completed 28/01/2018
Excellent work
Customer Service
Quality
Value
Excellent from start to finish. came round quickly to measure up and quote (which was very reasonable). Didn't need to wait long for the work to be done. Fitters very polite and tidied up after themselves
Fiona, Surrey Posted on 25/01/2018 , work completed 25/01/2018
Without a doubt, the best double glazing firm we've ever dealt with!
Customer Service
Quality
Value
We moved to an Edwardian house, so wanted to work with a firm that had expertise in installing double glazing in older properties. I was impressed with Douglas on our first meet. It was also good to have the option to pop by the show room so as to visualise what the end result was like – staff there were equally as friendly as Douglas. Quality of workmanship was excellent. The team were able to install the new double glazed units without damaging existing timber architraves, which wasn’t easy. At the same time, where existing internal architraves had to be removed we opted for Edwardian-style white primed MDF over plastic – an option that we couldn’t get from others. Throughout, communication was excellent – from providing detailed emails advising on ideas to quickly responding to last minute changes. Douglas and his team is a very different animal to other players in the sector. Rather than high pressured tactics, this family run a firm that provide competitive prices and warm, polite and friendly advice. I’d have no hesitation recommending them. Months after we had the windows installed, I think one of our visitors had damaged one of the bedroom monkey tail handles (not entirely sure). We called up Alaskan for advice. Impressively they sent over the boss of the company and a colleague to take a look. They fixed the problem immediately without any fuss, bother and at no additional cost. Completely amazed.
jimmie99 Posted on 07/01/2018 , work completed 07/01/2018
Brilliant job
Customer Service
Quality
Value
We are very happy with the whole process from start to finish. The salesman was very helpful and visited 2 or 3 times including during the fitting. The fitters all worked well and pointed out problems with our plastering which we were aware of but they managed to get around really well. At the end of the day we were shown around all the new windows/doors and given a lesson on how to operate opening the locks.
Thelma, Surrey Posted on 18/12/2017 , work completed 18/12/2017
Excellent - Very Pleased
Customer Service
Quality
Value
We had a new double glazed back door fitted. We were informed on all details. The door was fitted on the day arranged. The fitter carried out the work in a professional and courteous manner. We are very pleased with the door and company and would recommend.
Jackie, Surrey Posted on 07/12/2017 , work completed 07/12/2017
Clean and Tidy Workers
Customer Service
Quality
Value
Very clean and tidy work, left room very clean with new windows and doors. prompt arrival, worked until finished. I would recommend Alaskan Windows to all my friends.
Janet, Surrey Posted on 27/11/2017 , work completed 27/11/2017
Great work and friendly team
Customer Service
Quality
Value
We had the windows replaced and the team did a great job! They were friendly and efficient. Told us their installation plan (over two floors) for the two days and completed it without issue. Tony Terry Rob Arunas Kris Brendon Great team! Just keep the tea and coffee coming!
Judith R Posted on 19/11/2017 , work completed 19/11/2017
Brilliant Job
Customer Service
Quality
Value
Professional job done on time to a high standard.
Which? Trusted Traders Consumer Posted on 04/11/2017 , work completed 04/11/2017
My review
Customer Service
Quality
Value
No hard selling. Reliable, good friendly installation team. Would recommend.
S, Surrey Posted on 20/10/2017 , work completed 20/10/2017
Excellent as always
Customer Service
Quality
Value
First class service as previously experienced. Fair price, work completed clearly and on planned date.
Leo, London Posted on 11/10/2017 , work completed 11/10/2017
Superb job
Customer Service
Quality
Value
Truly professional and superb job. Had 5 window sets replaced, 2 of which were large jobs. Team of 4 arrived at 8 am sharp and were finished by 5pm. Both my partner and I are extremely happy with the finish and look of all 5 window sets. Not only did they get the job done, they also left the house clean and tidy at the end taking away the old frames, windows and rubbish with them. Will definitely use again for further work and have no hesitation in recommending.
Adrian, London Posted on 02/10/2017 , work completed 02/10/2017
We shall have no hesitation in strongly recommending Alaskan in the future
Customer Service
Quality
Value
Needing to replace an old ill functioning double glazed patio door we contacted 3 companies from Which trusted traders. Doug & Michael from Alaskan listened to what we wanted made valid and constructive comments and left us with a printed quote for our original requirement and their suggested alternative which included replacing an adjoining window. From the 3 quotes we chose their suggestion which we felt was well priced. Overall we were very impressed with the whole handling of our enquiry from beginning through quote and paperwork to the product and its installation. We also appreciated the admin documents and clarity from Nikki in the office and the always prompt replies we received. We shall have no hesitation in strongly recommending Alaskan Windows in the future
Sidebottom Posted on 01/10/2017 , work completed 01/10/2017
Great job
Customer Service
Quality
Value
Great job. Reliable, professional no pressure sale, good product, responsive staff & stuck to quote.
Ricardo, Surrey Posted on 29/09/2017 , work completed 29/09/2017
Impressive job
Customer Service
Quality
Value
A high quality product carefully installed. The finished job looks very impressive. Admin side is excellent.
Keith, Surrey Posted on 27/09/2017 , work completed 27/09/2017
All that I could have wished for
Customer Service
Quality
Value
I knew this would be a chaotic day, with noise and dust, it couldn't have been other. 12 windows & 2 doors being replaced. the team were amazing. Punctual, polite, hardworking and professional, right down to the final finishing touches. The noise and dust were kept to a minimum. Thank you.
Philippa, London Posted on 26/09/2017 , work completed 26/09/2017
Good job, will use them again
Customer Service
Quality
Value
I would recommend them. Very tidy workers and a good job.
Gillian, Surrey Posted on 25/09/2017 , work completed 25/09/2017
Fantastic job.
Customer Service
Quality
Value
The job was to replace all our windows with double glazing. Right from the start, Alaskan Windows were polite and helpful. The job was done quickly and efficiently, and was cleared up well, leaving us with beautiful new windows throughout. Very happy with the whole experience.
Claire, London Posted on 22/09/2017 , work completed 22/09/2017
Great value
Customer Service
Quality
Value
My experience with Alaskan Windows has been all positive. They reacted quickly to my quote request and provided me with a clear document. No pressure to decide quickly. The quote was very good value compared to others, so I decided to order five casement windows and one door with them. They were all installed on the same day with a big team of men. In the middle of the day I thought my house was never going to be the same again, but they managed to do the job in one (long) day and left the place spotless. Very happy with the windows and the installation.
Christina Klaassen Posted on 16/09/2017 , work completed 16/09/2017
Highly recommended.
Customer Service
Quality
Value
Alaskan did a superb job in replacing the thirty year old windows throughout my flat. All their team were friendly, courteous and very professional.
Keith, London Posted on 15/09/2017 , work completed 15/09/2017
Great job & very professional
Customer Service
Quality
Value
Am very happy with the entire process. Prompt and professional. They did a great job - no complaints.
Which? Trusted Traders Consumer Posted on 13/09/2017 , work completed 13/09/2017
Fantastic from Start to Finish
Customer Service
Quality
Value
Alaskan Windows were great from start to finish. There was no hard sale only sensible advice and a good price. All trades men turned up on time, did an excellent and clean job and my new windows look fantastic. I will be recommending them to all my friends.
Beatrice, London Posted on 04/09/2017 , work completed 04/09/2017
Excellent finish
Customer Service
Quality
Value
Constant personal contact from day of initial enquiry. No pressure sale. Continuous updates. Professional fitter to initial window. Skilled enough to notice the original frame edge which he carefully removed so could put it back to give an overall perfect finish both internally and externally.
Corinne, Surrey Posted on 18/08/2017 , work completed 18/08/2017
Excellent Job
Customer Service
Quality
Value
Very pleased with our new front door. Excellent workmanship, punctual and very friendly team. Would highly recommend.
Betty, Surrey Posted on 27/07/2017 , work completed 27/07/2017
Fantastic, fast, great job
Customer Service
Quality
Value
They gave us a fair price, they were polite, fast and left us with beautiful windows. Very happy.
Diane, Surrey Posted on 18/07/2017 , work completed 18/07/2017
Amazing Customer service and Brilliant workmanship. 10 out of 10 for everything
Customer Service
Quality
Value
Alaskan: Brilliant workmanship, product, absolutely amazing customer service from start to finish. What ever you do- Do not go with big window companies. They might be good, but they will con you out of your money and to get your money they will slag off all other companies. Do not fall for it. Just use Alaskan Windows.
Volkan Posted on 16/07/2017 , work completed 16/07/2017
Excellent service
Customer Service
Quality
Value
Excellent customer service from initial visit through to completion. Extremely happy with finished results, excellent workmanship. Very professional throughout. Would have no hesitation of recommending to anyone.
Barry, Surrey Posted on 05/07/2017 , work completed 05/07/2017
Nice job
Customer Service
Quality
Value
Fast, good quality workmanship.
Mark, Surrey Posted on 29/06/2017 , work completed 29/06/2017
Whole house - windows and doors replaced.
Customer Service
Quality
Value
It’s very easy to just give a review and move on. But I have taken time to think about what has impressed me about dealing with Alaskan Windows. No hard sell from Doug, unlike other firms! The final decision was left to me with no high pressure follow-up phone calls. However, I was more than happy to follow-up with them because of what I could see I was going to get in the end. Efficient installers who were always here ahead of time each day, working tirelessly to complete the day’s job so I could be back in working order that evening. I still cannot work out just how these guys do it, they have to be seen to be believed! I was always kept up to date by Nikki in the office about schedules and timings, so cannot complain about that. The installers did the same, keeping me aware of what was happening and when. The end result has to be seen to be believed, I’m so very happy and hope to be very much warmer this winter. Alaskan Windows are a family firm and it shows. More than happy to recommend them across the board.
Colin Grimshaw Posted on 16/06/2017 , work completed 16/06/2017
Very good job
Customer Service
Quality
Value
Very clean and tidy installation. Friendly fitters, arrived promptly. Owner of business visited the site on both days to see that job was satisfactory. Scratched glass unit replaced in one week without fuss.
Michael, Surrey Posted on 08/06/2017 , work completed 08/06/2017
Prompt, professional and tidy
Customer Service
Quality
Value
I am a returning customer after initially being recommended this company by a friend. I have recommended to others. Very professional, good workmanship and aftercare/communication.
Zara, London Posted on 02/06/2017 , work completed 02/06/2017
New windows
Customer Service
Quality
Value
We had new windows at the front of our house,including two bays and an oriel window. We are very happy with the fitting, quality and efficiency. The team came early, worked hard and tidied up at the end. We wanted to keep some of the previous hardwood frame in place and this was mostly achieved.
Day Posted on 30/05/2017 , work completed 30/05/2017
Efficient and professional.
Customer Service
Quality
Value
Very pleased with the advice and service given , through to the fitting of the windows. I would use Alaskan again.
Janet, London Posted on 27/04/2017 , work completed 27/04/2017
Brilliant job
Customer Service
Quality
Value
Excellent customer service, quick installation and went out of their way to be helpful. I have already recommended Alaskan Windows to my sister. Windows are great quality.
Fiona, London Posted on 19/04/2017 , work completed 19/04/2017
Friendly and efficient
Customer Service
Quality
Value
Arrived on time with everything needed. Worked quickly and efficiently but was friendly and cleared up very well. No stress involved.
Nigel, Surrey Posted on 18/04/2017 , work completed 18/04/2017
Excellent job
Customer Service
Quality
Value
Good value, excellent customer service and the installation was quick, clean and well managed. Very impressed.
Clare, Surrey Posted on 06/04/2017 , work completed 06/04/2017
Excellent service, recommended
Customer Service
Quality
Value
Prompt, professional and a pleasure to deal with. Extremely satisfied with the product and the service.
Rupert, Surrey Posted on 05/04/2017 , work completed 05/04/2017
Good job
Customer Service
Quality
Value
Alaskan Windows Ltd did a great job and all on time. The window fitters were great!
Jurgen, Surrey Posted on 04/04/2017 , work completed 04/04/2017
Fantastic service
Customer Service
Quality
Value
Fantastic service, great product. Reasonable pricing. Could not ask for more. Thank you. Replaced 2 sash windows.
Stephanie, Surrey Posted on 03/03/2017 , work completed 03/03/2017
Excellent job, incredibly professional
Customer Service
Quality
Value
Douglas was very helpful and informative on the first visit and assisted me in identifying the best configuration for the window. There was no hard sell. At every point the next steps were explained and then delivered upon. Installation was very straight forward. Tony did a marvellous job. I'm a very happy customer and I highly recommend Alaskan Windows.
Rebecca, London Posted on 23/02/2017 , work completed 23/02/2017
Excellent company
Customer Service
Quality
Value
We used Alaskan several years ago to replace some windows and recently contacted them to replace a glazed door in the bedroom. Alistair gave great advice and arranged a swift delivery date and Tony the installer was professional, tidy and did a fantastic job. Highly recommended.
Helena, London Posted on 03/02/2017 , work completed 03/02/2017
Prompt and professional
Customer Service
Quality
Value
All the Alaskan staff were extremely pleasant and totally professional. A pleasure to have them in the house.
Catherine, Surrey Posted on 01/02/2017 , work completed 01/02/2017
Brilliant job.
Customer Service
Quality
Value
Excellent installation of 2 double glazed door & 3 windows.
Jude John, Surrey Posted on 30/01/2017 , work completed 30/01/2017
Superb job
Customer Service
Quality
Value
Really efficient, polite and tidy installation; very happy and would have them back to do more work.
Mathew, Kent Posted on 23/01/2017 , work completed 23/01/2017
Very happy
Customer Service
Quality
Value
This is the second time we have used Alaskan and again we are very pleased with the work. Friendly, fast and careful. They also kindly did some more remedial work on a badly fitted window by another firm. Highly recommend.
Kate, London Posted on 19/01/2017 , work completed 19/01/2017
Great work, great product
Customer Service
Quality
Value
The installation team turned up on time on a day agreed many months before it and got "stuck in straight away". They overcame any problems, were friendly, bright and efficient. By 4pm that same day they had fitted 4 fabulous looking windows, made good around them inside and out and tidied everything up.
Robert, Surrey Posted on 18/01/2017 , work completed 18/01/2017
Outstanding work
Customer Service
Quality
Value
Excellent experience from first contact through design to installation. One pane was wrong, but was replaced 4 days later.
Andrew, Surrey Posted on 16/01/2017 , work completed 16/01/2017
Excellent work
Customer Service
Quality
Value
The service before installation was excellent. Team on the day of installation were friendly and very helpful. Job was carried out quickly and they tidied up well.
Julia, London Posted on 14/12/2016 , work completed 14/12/2016
Brilliant job
Customer Service
Quality
Value
Really happy with the work completed. Great customer service from start to finish.
Paul, London Posted on 14/12/2016 , work completed 14/12/2016
Excellent service for window and door fitting
Customer Service
Quality
Value
We used Alaskan to have our windows and door changed following a recommendation from our neighbours.From quotation down to fitting their service was excellent and their pricing was highly competitive.Douglas and Nikki kept us updated along each stage and provided us with detailed information prior to and after every appointment. We had a beam in our front room, Alaskan tackled this extremely well. As it was not possible to remove it they boxed this into our bay window aesthetically. The fitting of our windows and doors took 2 days. We had 15 windows changed and our front door replaced. The fitters were punctual, polite and very tidy and efficient. As our house had been recently decorated they took great care to be as tidy as possible. It was a pleasure to have such good service and I would highly recommend the entire Alaskan team. Best wishes Mrs Nair
Mina Nair Posted on 15/11/2016 , work completed 15/11/2016
Fantastic customer service, job well done!
Customer Service
Quality
Value
Alaskan Windows were recommended to me by a friend and I'm very glad I listened to her recommendation. Their service was professional and efficient. Douglas was knowledgeable, helpful and extremely patient. Any snagging was resolved quickly. The installation team were polite, well presented, great with the neighbour, eager to help and get the job done quickly and did a great job of tidying up afterwards. Nikki did a fabulous job of arranging any appointments and keeping me updated. I'm really happy I had the installation done, what a difference!! I highly recommend Alaskan Windows and cannot fault their work - well done team!
Launa P Posted on 05/11/2016 , work completed 05/11/2016
Terrific service
Customer Service
Quality
Value
I got exactly what I wanted and asked for, along with efficiency, dependable work, all delivered in a friendly manner. Thank you.
Philippa, London Posted on 04/11/2016 , work completed 04/11/2016
Couldn't Ask For Better
Customer Service
Quality
Value
From the quote to the final inspection to check that all was well, this was a top class job. 36 windows and doors, some pretty tricky but workmen knew what they were doing, delivered and excellent job, were friendly and polite, and cleaned up well.
Crosslinks Posted on 20/10/2016 , work completed 20/10/2016
Very good work
Customer Service
Quality
Value
Tidiness, reliability, time keeping, courtesy and quality of workmanship all very good.
John, Surrey Posted on 07/10/2016 , work completed 07/10/2016
Good installation of bay window.
Customer Service
Quality
Value
Had a new bay window and kitchen window fitted, work was carried out on time and budget, and looks great. Alaskan Windows fitted another sash Window for me eight years ago, and it still looks and works fine.
Andrew, London Posted on 21/09/2016 , work completed 21/09/2016
Professional, excellent work
Customer Service
Quality
Value
My old double glazed kitchen window needed replacing and I had quotes from 4 traders. I was impressed with Alaskan as I not only got the price and all the information I needed on the day but afterwards a summary PDFf proposal document – even though this was only a single window job. Alaskan’s administration is very well managed and before the installation I had a list of things to think of / do etc. which I duly did. The fitter came on time and worked efficiently and tidied up at the end - so it was all a very smooth process. Minimum disruption, excellent work. Would heartily recommend.
Happy Customer Posted on 16/09/2016 , work completed 16/09/2016
Great job.
Customer Service
Quality
Value
Good reliable service, good product. Alaskan fitted new windows to the front of our property three years ago. They were our first and only choice to fit new rear windows this week. Good value product, and punctual, polite fitters. Have already recommended them to other people.
Andrew, Surrey Posted on 07/09/2016 , work completed 07/09/2016
Good job
Customer Service
Quality
Value
Very prompt, quick, professional and clean.
Belinda, London Posted on 02/09/2016 , work completed 02/09/2016
Efficient & Professional
Customer Service
Quality
Value
Wonderful service from sales team to installer. Very professional & polite. A great end result. I would recommend without hesitation.
Zoe, Surrey Posted on 15/08/2016 , work completed 15/08/2016
Brilliant workmanship
Customer Service
Quality
Value
The customer service was great from start to finish and the installation was amazing- No mess at all and you'd think the windows had always been there- Such an immaculate finish.
Jennifer, London Posted on 12/08/2016 , work completed 12/08/2016
Professional from start to finish
Customer Service
Quality
Value
Great service pre & post installation. Workmen clean & tidy. Prompt timeframe & pleasure to deal with.
Donna, Surrey Posted on 11/08/2016 , work completed 11/08/2016
Professional, polite and tidy.
Customer Service
Quality
Value
Spent ages researching contractors. Main attraction was both trusted trader and Sutton trading standards approved. Installers were prompt, polite, easy to talk with, very tidy. Work was carried out as per quotation. No issues. Administration by Nikki, always prompt and efficient.
Stephanie, London Posted on 04/08/2016 , work completed 04/08/2016
Excellent Installation
Customer Service
Quality
Value
Excellent installation, very efficient and friendly installer.
Susan, Surrey Posted on 15/07/2016 , work completed 15/07/2016
Love dealing with Alaskan
Customer Service
Quality
Value
From the informed, no pressure sell at the start, through the survey and during the installation Alaskan are a pleasure to deal with! I have recommended them to friends and have been equally delighted - very happy customer (second time we have used them).
Charlotte, London Posted on 05/07/2016 , work completed 05/07/2016
Professional, great service
Customer Service
Quality
Value
Great job by Alaskan fitting 3 windows in my flat. A pleasure to deal with before, during and after the job was complete. Highly recommended.
Katrina Posted on 04/07/2016 , work completed 04/07/2016
Very professional
Customer Service
Quality
Value
The installers did an excellent job! Very efficient and tidy.
Susan, Surrey Posted on 01/07/2016 , work completed 01/07/2016
Brilliant windows, good work
Customer Service
Quality
Value
Punctual, hard working, 5 windows and 1 patio door and front door all fitted in one day.
Anthony, Surrey Posted on 29/06/2016 , work completed 29/06/2016
My Review
Customer Service
Quality
Value
Excellent job.
Jenny, London Posted on 23/06/2016 , work completed 23/06/2016
Very pleased
Customer Service
Quality
Value
Delighted with our windows, great workmen, friendly and courteous.
Nigel, Surrey Posted on 21/06/2016 , work completed 21/06/2016
Fantastic job
Customer Service
Quality
Value
This the 3rd year in a row that I have used Alaskan Windows because I have been very happy with their work. Tony and Kris arrived promptly, did a wonderful job replacing 4 windows and insisted on vacuuming before they left. I would recommend this company to anyone, you will not be disappointed.
Rosemarie, Surrey Posted on 20/06/2016 , work completed 20/06/2016
Brilliant job - prompt and professional.
Customer Service
Quality
Value
Great job, very quick, clean and tidy, wonderful finish. Great advice, very approachable staff. We're loving our new windows and doors, and at such a brilliant price.
Ricky, London Posted on 20/06/2016 , work completed 20/06/2016
Fantastic job
Customer Service
Quality
Value
Very professional job. Clean & prompt.
Kevin, Surrey Posted on 02/06/2016 , work completed 02/06/2016
Hard working and tidy
Customer Service
Quality
Value
We are very pleased with the job of fitting new windows to the front of our home.
Susie, London Posted on 31/05/2016 , work completed 31/05/2016
Excellent job
Customer Service
Quality
Value
Kris did an excellent job installing two double-glazed window units. Alaskan Windows provides a very professional service and this is the second time I have used them.
Alan, London Posted on 23/05/2016 , work completed 23/05/2016
Outstanding service
Customer Service
Quality
Value
A very hardworking and professional team. Very happy with workmanship, highly recommend.
Debra, West Sussex Posted on 20/05/2016 , work completed 20/05/2016
Reliable & professional
Customer Service
Quality
Value
I have used Alaskan in the past because they are reliable and professional. There is no hard sell or negotiating on price. The cost is reasonable and excellent value for money. Great communication throughout the process and timely, courteous, quality workmanship. Thank you Alaskan.
Rachel, Surrey Posted on 13/05/2016 , work completed 13/05/2016
Very good job
Customer Service
Quality
Value
Clean, tidy and efficient.
Laurence, Surrey Posted on 10/05/2016 , work completed 10/05/2016
Thoroughly professional
Customer Service
Quality
Value
Delighted with windows. Can't fault Alaskan, professional and helpful from planning to installation. Happy to recommend.
Ian, Surrey Posted on 09/05/2016 , work completed 09/05/2016
Great job, reliable company
Customer Service
Quality
Value
Easy to deal with, competitive price, no hard sell. Lovely windows, reliable fitters, cleaned up after. Replaced all windows inc. 2 bays in our 1930s house.
Emily, London Posted on 06/05/2016 , work completed 06/05/2016
Excellent work
Customer Service
Quality
Value
We were very pleased with the work. We had three men to do the job. They were all very pleasant and worked together well. They were all on time and did an excellent job. We are very pleased with our windows and would recommend Alaskan.
John, Surrey Posted on 03/05/2016 , work completed 03/05/2016
Very professional
Customer Service
Quality
Value
Douglas was very knowledgeable & helpful in advising on windows without being pushy at all. The installers came on time, everything well organised & tidy. Very professional job. The owner of the business came round to check all was ok.
Geoff, Surrey Posted on 28/04/2016 , work completed 28/04/2016
Excellent
Customer Service
Quality
Value
Replaced front door & one window panel. Thoroughly professional service.
Anna, Surrey Posted on 26/04/2016 , work completed 26/04/2016
Great job!
Customer Service
Quality
Value
Did a brilliant job installing the windows at a great price - would highly recommend.
Gemma, Surrey Posted on 21/04/2016 , work completed 21/04/2016
Great job, very pleased.
Customer Service
Quality
Value
Had a new back door & window combination. Fitter arrived on time and was very competent & conscientious. Nice quality product & fitter left everything clean & tidy. Will use again & would recommend.
Mandi, London Posted on 21/04/2016 , work completed 21/04/2016
Great job
Customer Service
Quality
Value
Polite and helpful throughout process from design to installation.
Ruth, Surrey Posted on 19/04/2016 , work completed 19/04/2016
Excellent job
Customer Service
Quality
Value
From our first meeting I was very impressed with the professional approach of this company. Communication was easy and all enquiries promptly dealt with. The workmen were efficient, very competent, polite and helpful. A very good experience and would recommend them to anyone.
Rosamund, London Posted on 12/04/2016 , work completed 12/04/2016
Brilliant job
Customer Service
Quality
Value
New front door, kitchen window and replacement glass. Professional and friendly. Clear at all times what to expect and great attention to detail. Happy to recommend as they are customer focused and take pride in what they do. Quality throughout.
Laura, London Posted on 11/04/2016 , work completed 11/04/2016
Bifold door installation
Customer Service
Quality
Value
We are happy to recommend Alaskan, just as they were recommended to us by a neighbour. They gave us a clear detailed quote and were happy to discuss any questions that we had. There was never any pressure or 'hard sell' even though our project and original timescale was delayed. Installation was quick & efficient. From the value angle they were good as there were no hidden extras such as removal of existing fittings which was included in the price.
2011-07-09 08:23:40.933 Posted on 10/04/2016 , work completed 10/04/2016
Very impressed - they did a great job
Customer Service
Quality
Value
A very professional company - they have always done exactly what they promised. Turned up on time every day and worked really hard. Quality product (double glazing) expertly fitted. Friendly and efficient workers. Very glad we chose them!
Fiona, London Posted on 05/04/2016 , work completed 05/04/2016
Professional, proficient, highly recommend!
Customer Service
Quality
Value
Alaskan Windows installed windows in our entire house in 2 days. I would highly recommend Alaskan windows for the following reasons - 1. The initial customer service was extremely professional. There were not pushy and placed no pressure on us to order the windows. They were simply factual and considerate and provided a detailed explanation of what was available for what price. 2. The installation was completed within 2 days. The installers were courteous, friendly, efficient and very tidy both during and in the clean up after. 3. The quality of the installation was excellent. We did have one issue regarding one of the openings being a little tight but called the office and they were extremely professional and confirmed that they would send someone around as soon as possible. So.. 3. Post installation, the level of customer service and aftercare was very good. Would highly recommend!
Sarah K Posted on 30/03/2016 , work completed 30/03/2016
Impressive
Customer Service
Quality
Value
Alaskan did a fantastic job. From visiting for the quotation, the follow up meeting to installation. The installation team were brilliant, efficiently and friendly. They installed seven windows and a back door in two days. I would highly recommend them to others. I was impressed by their work on my next-door neighbours house, that's how I heard of them.
Thomas, London Posted on 29/03/2016 , work completed 29/03/2016
Excellent job
Customer Service
Quality
Value
Very friendly company who all got on with their job. Completed in one day to a high quality finish. No issues with their work and would recommend their work and would recommend people to use them. We will keep them in mind for the future.
David, Middlesex Posted on 23/03/2016 , work completed 23/03/2016
Fantastic product & customer service
Customer Service
Quality
Value
I was reccomended Alaskan Windows by a friend. I would definitely recommend & will use them again. Price of window & door was competitive, staff were really friendly & helpful and very happy with the end product.
JLarby Posted on 22/03/2016 , work completed 22/03/2016
Great Company
Customer Service
Quality
Value
Great windows at a very affordable price, fitted by lovely people, would highly recommend!
Steven Posted on 21/03/2016 , work completed 21/03/2016
Good job, very pleased
Customer Service
Quality
Value
The sales team and window fitters were brilliant. Friendly, polite, on time, tidy. We were thoroughly impressed with the detail in the quote and time spent explaining the fitting. The workmen on the day were excellent. They worked quickly and were a pleasure to have in the house. I would give the experience 5 stars and recommend them.
James, London Posted on 16/03/2016 , work completed 16/03/2016
Excellent job
Customer Service
Quality
Value
Double glazed sash windows with Georgian bars fitted x 14. Good quality. Happy with result. Professional service. Would highly recommend.
Fay, Surrey Posted on 14/03/2016 , work completed 14/03/2016
New Windows fitted in two bedrooms
Customer Service
Quality
Value
I am very pleased with the new windows fitted by Alaskan Windows. From start to finish the work was carried out extremely efficiently and I was kept informed every step of the way. The pricing was very competitive and the staff and installers were very friendly and courteous. I would definitely recommend Alaskan Windows and would use them again without hesitation.
Betty Collis Posted on 11/03/2016 , work completed 11/03/2016
Brilliant job
Customer Service
Quality
Value
Second time using Alaskan Windows. Whole process very professional and work completed to a high standard.
Charlotte, Surrey Posted on 03/03/2016 , work completed 03/03/2016
Excellent work, very professional.
Customer Service
Quality
Value
From the initial meeting at our home with Douglas to final demonstration and Handover with John, we felt very safe putting our houses appearance in the hands of Alaskan and we are delighted with the results. A very professional service for a good price, highly recommended.
Conleth, Surrey Posted on 23/02/2016 , work completed 23/02/2016
Brilliant job
Customer Service
Quality
Value
Alaskan Windows couldn't have done a better job. From start to finish the team were efficient and polite. We are thrilled with our new windows and would highly recommend Alaskan Windows.
Kathryn, Surrey Posted on 18/02/2016 , work completed 18/02/2016
Fantastic quality & excellent workmanship
Customer Service
Quality
Value
The team who replaced our windows & front door were incredibly efficient & friendly & did a fantastic job. They made the whole process smooth & trouble-free & I would have no hesitation in recommending them to anyone else.
Kate, Surrey Posted on 17/02/2016 , work completed 17/02/2016
Brilliant job
Customer Service
Quality
Value
I had all my windows and doors replaced over a period of 2 days. Installers arrived promptly and caused as little disruption as possible. They were tidy and efficient.
Penny, Surrey Posted on 16/02/2016 , work completed 16/02/2016
Better than my highest expectation
Customer Service
Quality
Value
This company were prompt, courteous and professional from first contact to completion. I did not feel pressured in the sales and was guided to the product I wanted. The door I ordered is more beautiful than I expected and has drawn many positive comments.
Peter, Surrey Posted on 11/02/2016 , work completed 11/02/2016
Thoroughly professional job.
Customer Service
Quality
Value
This is the second time we have used Alaskan Windows, and as before, all aspects of the service were excellent. I'm hard pressed to suggest any areas of improvement, they've thought of everything! Thoroughly recommended.
Julian, Surrey Posted on 10/02/2016 , work completed 10/02/2016
Excellent window replacement
Customer Service
Quality
Value
Alaskan were honest and professional throughout the process, from quote to completion. Always prompt and polite delivering excellent product and service.
James, Surrey Posted on 09/02/2016 , work completed 09/02/2016
Brilliant job in replacing sash windows
Customer Service
Quality
Value
Alaskan have been brilliant right from the advice through to the replacement of windows. We chose Alaskan after getting couple of other quotes, on the basis of their quality and cost competitiveness. Right from the outset, their price were competitive, unlike other competitors who were constantly haggling with their prices. The team who replaced the windows, truly acted as a team - this team had individuals with experience of installing windows for more than 20 years - which was evident in the end result. I know where to call when I replace my doors next. Thanks Vinit
Vinit Posted on 06/02/2016 , work completed 06/02/2016
New Front Door
Customer Service
Quality
Value
High quality workmanship, with great care taken with existing pebble dash. Prompt, tidy and courteous fitter. Would highly recommend.
Ronald Posted on 28/01/2016 , work completed 28/01/2016
Excellent job replacing all my flats windows
Customer Service
Quality
Value
The Alsakan Windows team was great. Arrived on time tidied up afterwards and quality of work is exceptional. Even went out of their way to ensure windows fitted in a tricky bit next to our kitchen cabinet. Very good would definitely recommend them.
ian675 Posted on 26/01/2016 , work completed 26/01/2016
Disappointing - awful finish
Customer Service
Quality
Value
We had a porch and composite door fitted. The quality of product is good however, the finish of the workmanship was awful. Very disappointing. Bits of blue all over the doors, sticky labels inside the glass of the doors & handles, bits missing from the doors, paint splashes on the frame.
Nora, Surrey Posted on 26/01/2016 , work completed 26/01/2016
Dinning room windows
Customer Service
Quality
Value
Curtious friendly staff..the windows are perfect...very pleased I found them..will use this company again.
Barbara Posted on 22/01/2016 , work completed 22/01/2016
Replacement Landing Window
Customer Service
Quality
Value
Halfway through the decoration of the Hall, Landing and stairs we decided to have the Landing window replaced, so we called the window company who carried out work for us before. From the time of 1st visit to measure and the fitting of the window was less than two weeks which had no impact on the decoration. We have no complaints with this company in any way and fully endorse them and well worth the 5 stars.
woolly.p Posted on 21/01/2016 , work completed 21/01/2016
Alaskan Windows Double glazing
Customer Service
Quality
Value
Recommended by a friend, Alaskan were a joy to do business with. Really high quality windows (the house is so much warmer), about the price we were expecting and with no sales pressure. The guys who did the work took great care in fact everyone we dealt with was straightforward, clear and helpful. There were a couple of minor glitches (one window was made as a split pane not single and one window lock was very stiff). Alaskan could not have been more proactive and helpful. All was sorted swiftly and without quibble. Highly recommend Alaskan. Thank you.
Russ S Posted on 21/01/2016 , work completed 21/01/2016
Straightforward, good value
Customer Service
Quality
Value
This is an honest, straightforward company giving good value. Their quote was by far the cheapest. 4 fitters arrived promptly and worked steadily & efficiently for 9 hours in spite of freezing conditions, to complete a well-done job.
Richard, Surrey Posted on 19/01/2016 , work completed 19/01/2016
Shining new windows
Customer Service
Quality
Value
We replaced 10 sash windows; from the salesman to the installation team, everyone was prompt, professional and the windows look great. The company did not have a pushy sales technique, and the price was very good value. Would use again if needed
David, London Posted on 11/01/2016 , work completed 11/01/2016
Replacement windows/door
Customer Service
Quality
Value
Cannot fault the service of this company - always polite and helpful and never felt like we were being pushed into buying. Competitive, honest quote from the start with none of the ridiculous negotiating that comes with some of the larger, national companies. Appointments were kept and the fitting itself was done very professionally in the time specified. We are very happy with our new windows - they look great!
Abby Allen Posted on 06/01/2016 , work completed 06/01/2016
First class job
Customer Service
Quality
Value
Everything was as they promised, price, timing, quality etc.
John, Surrey Posted on 06/01/2016 , work completed 06/01/2016
Very precise, punctual and professional
Customer Service
Quality
Value
Very reliable people, satisfied with the work. Price could have been a bit cheaper.
Francesco Junior, Surrey Posted on 26/12/2015 , work completed 26/12/2015
New windows from Alaskan
Customer Service
Quality
Value
Everyone I dealt with from Alaskan Windows was very helpful , polite and efficient. I was given lots of information , my quote arrived very promptly and on the day of installation everything went very smoothly. I could not be more pleased
DianaB Posted on 18/12/2015 , work completed 18/12/2015
Great firm -very happy
Customer Service
Quality
Value
My wife & I are very happy with Alaskan Windows. We wanted a firm that would we could put a 'face to' and one that we could trust with our biggest asset. We got just that. Alistair & Douglas were clearly on the ball, backed up by Nikki in admin; we could tell that they really cared that we got a great outcome. The product looks perfect & in keeping with the Edwardian architecture, the units feel like one of those German cars that are made with reassuring precision. We had a minor hitch in the measuring of a difficult space, and they were 'all over it' to ensure it was perfect. So if there was a problem I'm certain they'd do the same for you. My sister, a very discerning homeowner, saw my windows & had Alaskan supply hers. She is very happy too. I'd recommend them without hesitation.
B923777627 Posted on 16/12/2015 , work completed 16/12/2015
Excellent work
Customer Service
Quality
Value
Very efficient - clean and tidy work - window quality excellent
Faisal, Surrey Posted on 13/11/2015 , work completed 13/11/2015
Professional and efficient throughout.
Customer Service
Quality
Value
The whole process was faultless, from the excellent presentation and thoroughness of the sales consultant. The liaison from the acceptance of the quotation to the day of the installation was above reproach. The team that carried out the installation were all polite, cheerful and executed their work in a thoroughly professional manner. The result was superb and resulted in one very satisfied and happy customer. First class.
Robin, Surrey Posted on 12/11/2015 , work completed 12/11/2015
SW,Surrey
Customer Service
Quality
Value
Windows and doors at the rear of house replaced. Fitting was completed as scheduled and within one day, with a minor plaster repair finished the following day. The windows are competetively priced and good quality and we are very pleased with the outcome. We have on hesitation in recommending this company.
Site User Posted on 10/11/2015 , work completed 10/11/2015
New windows and front door - so pleased!
Customer Service
Quality
Value
We are so pleased with our new windows and front door from Alaskan Windows. We had previously used them at our old home and were so impressed with the quality, service and aftercare that we didn't hesitate to call them first this time. The team are all helpful and polite and we really can't recommend them enough.
Cara H Posted on 03/11/2015 , work completed 03/11/2015
Replacement of 9 windows and 2 doors.
Customer Service
Quality
Value
The initial and subsequent consultations with Douglas involved no sales pressure - he was interested in what I wanted from the job, not what he could sell me, and gave what I felt was good honest advice. The installation team turned up on time (actually a bit early!) and were very hardworking, efficient and tidy. Post installation a couple of minor issues were attended to quickly and satisfactorily. The positive reviews on this and other sites were one of the main reasons I chose Alaskan Windows, and they are fully justified. The company is clearly proud of its good reputation, and I would happily endorse that and recommend them to others.
John, Surrey Posted on 29/10/2015 , work completed 29/10/2015
Fitting of 3 doors and 8 Windows
Customer Service
Quality
Value
I was very impressed with the three guys from Alaskan Windows. They did the job in appalling weather over two days. They were courteous, pleasant and very efficient. I would recommend them to anyone thinking of getting new windows and/or & would certainly use them again.
2011-07-30 12:34:33.163 Posted on 27/10/2015 , work completed 27/10/2015
Excellent job
Customer Service
Quality
Value
Excellent - very pleased.
A, London Posted on 26/10/2015 , work completed 26/10/2015
Brilliant! Can't recommend Alaskan Windows enough!
Customer Service
Quality
Value
Alaskan Windows over delivered in every aspect of the work. They replaced all the windows on the first floor of our house, including two bays. The sales team are honest and courteous, the fitters are hard working, diligent and very friendly, even the company's owner popped over for a chat during the fitting and brought lunch for the lads. If you want a real family run business to fit your windows, expertly and at a price that would beat all the competition, you have to give Alaskan a call. Thank you!
ewanbeck Posted on 11/10/2015 , work completed 11/10/2015
Very pleased with all aspects
Customer Service
Quality
Value
Really pleased with the new windows, Alaskan Windows were efficient & friendly during the whole project. The fitters were very polite & highly skilled. Would definitely recommend to others.
Which? Trusted Traders Consumer Posted on 09/10/2015 , work completed 09/10/2015
Excellent Service
Customer Service
Quality
Value
Extremely happy with the work carried out - installation of a front porch and replacement back door and windows. Workman were very professional, arrived on time, were very polite and cleaned up when finished. I would highly recommend this company and would certainly use them again.
Diane Kelly Posted on 08/10/2015 , work completed 08/10/2015
Excellent service throughout
Customer Service
Quality
Value
Would recommend without reservation. Pleasant, courteous team worked efficiently on the installation. The windows were as described. Overall a very good experience
Bill, London Posted on 06/10/2015 , work completed 06/10/2015
A very good service.
Customer Service
Quality
Value
Communications good from start to finish. Installers arrived on time and did a very good job. Good teamwork and a quality service from a well run company. Would recommend to family and friends. A very satisfied customer.
Eugene, Surrey Posted on 30/09/2015 , work completed 30/09/2015
New bay windows
Customer Service
Quality
Value
All work carried out to a high standard at the agreed price. I would recommend to friends and family.
jrwhyte Posted on 28/09/2015 , work completed 28/09/2015
Great job.
Customer Service
Quality
Value
Very clear about what would happen. Staff turn up on time and ready to work. Everyone I dealt with was helpful, pleasant and professional.
Which? Trusted Traders Consumer Posted on 25/09/2015 , work completed 25/09/2015
Excellent!
Customer Service
Quality
Value
This is the third job Alaskan have done for my family this summer, all very different and all completed promptly, professionally and with lots of smiles. The team were superb with my Mum, who is in her 80's, and I was happy to leave her on her own with them on the day of fitting.
Which? Trusted Traders Consumer Posted on 23/09/2015 , work completed 23/09/2015
Outstanding on all levels
Customer Service
Quality
Value
A truly excellent job in every possible respect. Workmanship, negotiation, cost, end product (windows door side) of the highest possible quality. Well done
Eric, Surrey Posted on 14/09/2015 , work completed 14/09/2015
Excellent job and great value for money
Customer Service
Quality
Value
Superb service and amazing value for money. The fitters (Tony and Kris) were absolutely brilliant. Polite, professional and punctual. They did a very tidy job of the new windows. Cannot recommend Alaskan enough!
Kanwar Sidhaarth, Surrey Posted on 10/09/2015 , work completed 10/09/2015
Prompt & professional
Customer Service
Quality
Value
Very good experience from start to finish.
Tracey, Surrey Posted on 07/09/2015 , work completed 07/09/2015
Great job, courteous
Customer Service
Quality
Value
Replaced my windows. Arrived on time and completed the job within the time agreed. The team was tidy, polite and worked hard. The customer service is great and the owner popped in to see how the work was progressing and to ask if I was happy with the job
Holly, London Posted on 19/08/2015 , work completed 19/08/2015
My Review
Customer Service
Quality
Value
Prompt and professional
Geraldine, Surrey Posted on 17/08/2015 , work completed 17/08/2015
Fantastic job
Customer Service
Quality
Value
Punctual, polite and tidy. Windows look great!
David, Surrey Posted on 27/07/2015 , work completed 27/07/2015
Fantastic, Honest Double Glazing Company
Customer Service
Quality
Value
I had 5 vertical sliders fitted last month. Douglas was extremely efficient with providing a reasonable quotation for the work (they are not the cheapest) and did visit again to discuss some finer details. Once we had commissioned the work, the process was very straightforward and on the scheduled date, the fitters arrived as promised and started work immediately. All the work was completed in a single day as promised. On further inspection, I wasn't entirely satisfied with the finishing on the bay window and spoke to Alistair - the company owner who visited promptly and instigated some minor reworking to ensure the finishing was made good at the earliest. This was completed to my satisfaction. It is wonderfully refreshing to see a family run company work so efficiently and more so I did not experience any pressured sales at any time during the process. Overall, I am very happy with the installation (and it was far from straightforward given that the property is a 200 year old Victorian building and they managed to remove the old bathroom window without any cracked mirrors or tiles) and would not hesitate to recommend their work. The communication following the installation to activate the guarantee, FENSA certification etc could be made clearer and the finishing could be better in the first instance if only they had spent a bit more time to get it right the first time round - but all in all I feel they did a great job.
npshah Posted on 23/07/2015 , work completed 23/07/2015
Superb service.
Customer Service
Quality
Value
A superb service was provided in terms of initial meeting, installation, quality of product & aftercare. Our thanks to all the team.
Peter, Surrey Posted on 16/07/2015 , work completed 16/07/2015
Excellent service
Customer Service
Quality
Value
Professional and very reliable company. The customer service was excellent. We had 9 windows and 2 back doors installed. The job took 2 days to complete to a hight standard. We had minor issues with the installation of one of the doors which got rectified a day after the issue was raised. Would definitely recommend this company.
M Atanasova Posted on 07/07/2015 , work completed 07/07/2015
Excellent all round.
Customer Service
Quality
Value
Whole customer experience fantastic from beginning to end. Can't fault them at all.
Rachael, Surrey Posted on 26/06/2015 , work completed 26/06/2015
Windows & Door
Customer Service
Quality
Value
Professional company from initial quote, to installation and follow up afterwards. Really happy with work undertaken and happy to recommend them on double glazing and doors.
Site User Posted on 24/06/2015 , work completed 24/06/2015
Front door fitting
Customer Service
Quality
Value
Came on time. Friendly. Job well done.
David, Surrey Posted on 12/06/2015 , work completed 12/06/2015
My Review
Customer Service
Quality
Value
Good.
Margaret, Surrey Posted on 02/06/2015 , work completed 02/06/2015
Polite very prompt & efficient
Customer Service
Quality
Value