Alban Locksmiths Limited

Nick from Alban Locksmith came over to fix a broken bifold door this morning, he arrived at 9am in the dot, was able to quickly identify the issue and had the spare parts in his van to replace the locking mechanism for us. Expert and efficient service, would 100% recommend.

Phoned Alban Locks in St Albans about a problem I had with my garden gate, which was locked but could not be unlocked, and the key was stuck inside it. They were very helpful once I described the problem and promised to send someone to fix it later that day. Nick arrived a couple of hours later and fixed the problem. Nick was clearly an expert with numerous years of experience and a very friendly manner. I opted to replace the lock as it was very old and I did not want the problem to recur. Nick sourced a replacement lock from his van that exactly fitted the door without the need for modifications. Very happy to recommend Alban Locks and Nick.

I have been using Alban Locks many times over the years and they are brilliant at what they do . They find solutions to just about anything and at a very fair price too. I rang Alban Locks in the morning as I had a problem with my 30 year old French doors that were not locking. Mikey arrived in the afternoon, keeping me updated by phone. He quickly made some adjustments so I was able to lock it . Then the following day he brought his colleague Martin along to make further adjustments saving me from having to replace any parts. Both Mikey and Martin are exceptional at their trade and they turn up when they say they will and are open and honest. This is what I call gold standard service and I wouldn’t go anywhere else !

My bifold door handle fell off in Oct 2024 so I have been unable to open the door. After looking at various options, my friend recommended Alban Locksmiths. The locksmith, Mickey, did one site visit on Friday last week to review the handle and locking mechanism, discussed potential options of trying to source another handle, drilling into the frame etc. He took some photos and details about the manufacturer etc. He came back today, after doing further research with a replacement handle and fixed it to the door. I’m so happy with the service I’ve had from Alban Locksmiths. Mickey did a great and I can now open the door in time for the next heatwave!

Micky did a great job on quickly replacing my back door lock gearing mechanism. Took a couple of days to order in the bespoke mechanism, but all went in perfectly and first time. The entire job took just 40 minutes and came in right on budget. Full 1yr guarantee gives me the peace of mind I need. Highly recommended!

Mickey did a first rate job in updating our Yale and rear deadlocks. He also realigned our UPVC door back to working order. Would use again.

Mickey was the engineer who carried out the work .a very pleasant and hard working young man ,arrived on time overcame a series of problems. very efficient .and cleaned up when finished . i would recommend him to anyone

Alban Locks provided us with two, new complete sets of lock for our office premises. They were able to advise us what might be suitable in terms of security and practicality of use. They did not advise us to change things unnecessarily and were genuinely interested in doing a good job. John was even able to supply us with a custom-made key for our Victorian building, which he worked on by hand, all in all very impressive. Thank you.

We have just moved house and I needed to change our locks. I contacted Tracy at Alban Locksmiths and she confirmed a call out appointment for the very next day. Mikey came out, perfectly on time (he did actually call me 3 minutes before to let me know he was on his way) and did a sterling job. He advised on the correct locks for our front door and our french doors, he didn't try to upsell or add on stuff we didn't need. He was lovely and chatty, completed the work within half an hour and took a copy of our front door key back to the shop to get more copies done on my request. Such brilliant service from the whole team. Highly, highly recommend.

They are very close to me so I went to their confidence inspiring bricks and mortar presence. Although I told them that it was not an emergency I received a call later that day and booked for the next day. They called to check before arrival and quickly and efficiently sorted the problem. I was half expecting expensive replacements but the door was opened and the existing mechanism was removed, repaired and refitted. Clear and professional knowledge of an old locking system. An obvious go to if future lock problems.

I wanted to change the lock on my existing front door to make it more secure. The manager of the shop had to do some research for me in order to provide the correct fittings and handles. He also explained to me why the job was not entirely straightforward but after a few days he got back to me with good news that he had found the appropriate kit that would fit my door. We fixed up a date and time; their engineer turned up promptly and had changed the lock in 15 minutes. He also gave me good advice about using the new lock. Best of all, I was expecting the bill to be much higher because I live about 25 miles from their shop. Well done Alban Locksmiths.

Can't recommend enough! Called them Friday morning as my 92yr old Father's front door lock was old and worn. The Carers were struggling to lock/unlock it. Took photos, sent to them, they messaged back immediately, I explained the situation was fairly urgent and they said they would be out within a couple of hours! So helpful, polite and considerate to my Dad. The work was carried out to a high standard and very reasonably priced £108 for a new barrel, 5 keys and the labour. I couldn't be there but to be honest I didn't need to be. Absolutely fantastic service, thank you so much!

Have (well had) a back door were the lock was very “fragile” & contacted alban to replace the complete lock (parts £105.00 + labour) guy turned up - bang on time - & serviced the existing lock, saved us £105.00 !! Very friendly, local company with excellent product knowledge & a very good reputation Very pleased!!!

We contacted Alban locksmiths on 3rd May and they attended the site on time as agreed the next morning. We have a bifold door with a very 'crunchy' lock that didn't always close and lock. Alban locksmiths attended and investigated the lock, he isolated the issue and said he would try to repair the damaged section on site otherwise it would require replacing. Our engineer worked diligently on the part to repair it ( saving us a new part cost) and then refitted the part and tested for correct operation. The engineer was knowledgeable and undertook all the work in under one hour. He was efficient and left our house clean and exactly as he found it We wish we had called them earlier as we now have a lovely, smooth actioned lock that opens and closes perfectly every time. We recommend Alban locksmiths wholeheartedly and will use them in the future for any works we require and will recommend them to our friends and neighbours.

Our front door lock failed and Nick responded quickly. He assessed the problem was not the lock but a broken hinge causing misalignment. He made the door secure and lockable and recommended a new hinge. Nick brought a new set of hinges for the multi lock door, but was able to do a permanent job with only one. This saved us a significant amount of money. Therefore I endorse Alban Locksmiths as a very honest company and will use and recommend them in the future. Nick was very professional, pleasant and tidy.

Came on the same day we phoned and fixed two doors very professionally. Reasonable price and good customer service.

Needed to replace the bottom lock on a glass door in one of the shops at Heritage close, Timpson locksmiths attended but said the glass door needed to be taken off to change the lock so declined job, Called Alban locksmiths who promptly sent a chap round, had the new lock fitted within 20 minutes. Such great friendly service by the best locksmiths in the area. Will be using them again for all our door and lock needs. Thank you so much Roy

I just had 4 internal doors upgraded to have locks. Work was done quickly, clean, good quality. friendly service. No mess.

Really professional and friendly people, always do a great job at my house. I'm ok at DIY but have had to call Alban Locksmiths three times in the last few years when I have had a really technical problem with a lock; each time they have been so willing to look at the job, which has never been straightforward, and they have always completed the job carefully and to an excellent standard. This latest job for them was a 20 year old lock and handle which was truly falling apart, I could no longer repair it, so they painstakingly took it apart and rebuilt it, adding some improvised new parts as they went. I've used their retail shop several times, again excellent people in there giving great help and advice.

Alban Locksmiths came to look at a lock to our front door that was no longer working. They arrived promptly, explained clearly what was wrong with the lock that needed replacing, carried out the work quickly and efficiently and cleaned up well afterwards. They were very polite and considerate and very easy to deal with.

Very helpful in shop. Fitter called later that day and completed work quickly with no fuss. Fitter was helpful and explained the work he was doing. Clean and tidy. Happy with the work and would recommend.

We required the lock on our patio doors to be replaced. The locksmith came round within one hour of my making an enquiry at the shop and the lock was fixed later that day once the required part had been received. Everyone from Alban Locksmiths was very helpful and the locksmith did an excellent job on our door. Thank you for a very prompt and efficient service.

From my initial contact with Tony in the shop, my phone conversation with John, to the work carried out by Nick at my home, Alban Locksmiths have been courteous, kind to an elderly lady, and professional. Engineer turned up on time, worked cleanly and efficiently - also saved me a great deal of stress and money by quickly identifying the fault and recommending a remedy. My SSI husband can now also easily identify the required key. I can heartedly recommend Alban Locksmiths.

Summary The work was done to cost and time and is working well with no mess to clean up. The workman was professional and courteous. Albans locksmith were prompt in coming to see how to do the required job, to change an old deadlock for a new night latch to give us more security. They identified the work and parts required gave me an estimate of the cost and timescale when they could actually undertake the work. They rang a few days later to confirm they had the parts and to arrange the work to be undertaken. They completed the work as promised and left no mess at all. They demonstrated the working of the new lock, took payment over the phone and left two happy customers.

I had my locks replaced on my front door, I had a really good conversation with the team in the shop about the pros and cons of different locks - very factual not selling. Then the locksmith who came to install was fast, efficient & neat & made sure I knew all the lock features before he left. Would definitely recommend them.