Alban Locksmiths Limited

We required the lock on our patio doors to be replaced. The locksmith came round within one hour of my making an enquiry at the shop and the lock was fixed later that day once the required part had been received. Everyone from Alban Locksmiths was very helpful and the locksmith did an excellent job on our door. Thank you for a very prompt and efficient service.

From my initial contact with Tony in the shop, my phone conversation with John, to the work carried out by Nick at my home, Alban Locksmiths have been courteous, kind to an elderly lady, and professional. Engineer turned up on time, worked cleanly and efficiently - also saved me a great deal of stress and money by quickly identifying the fault and recommending a remedy. My SSI husband can now also easily identify the required key. I can heartedly recommend Alban Locksmiths.

Summary The work was done to cost and time and is working well with no mess to clean up. The workman was professional and courteous. Albans locksmith were prompt in coming to see how to do the required job, to change an old deadlock for a new night latch to give us more security. They identified the work and parts required gave me an estimate of the cost and timescale when they could actually undertake the work. They rang a few days later to confirm they had the parts and to arrange the work to be undertaken. They completed the work as promised and left no mess at all. They demonstrated the working of the new lock, took payment over the phone and left two happy customers.

I had my locks replaced on my front door, I had a really good conversation with the team in the shop about the pros and cons of different locks - very factual not selling. Then the locksmith who came to install was fast, efficient & neat & made sure I knew all the lock features before he left. Would definitely recommend them.

I can wholeheartedly recommend Alban Locksmiths. We had problems with several locks. The locksmith arrived on time, was very polite and mended all of the locks quickly and efficiently. Excellent service.

Easy company to buy from, provided all the information needed swiftly and then installed the alarm with the minimum of fuss and demonstrated how it worked. Good humoured and polite throughout.

Fast and reliable service. Arrived on time. Very satisfied with work and will be using again. Many thanks.

Following a successful connection of our new front door to a remote entry system by Nick, arrangements made to replace lock mechanism in entry gates to apartments. Measurements taken during first job and items specially ordered. Pete called by appointment to install and the finished job is neat and works perfectly. A very efficient service all round.

I have been using this company on behalf of my church for over twenty years for replacement locks and for the cutting of additional keys. They always give sound advice, and are friendly, fast and efficient when I visit them with my requests. We have keys with a security number, with two named cardholders authorised to have extras cut. On one occasion, I forgot to produce my card on arrival and, on looking at the original from which I wanted the keys cut, the locksmith shook his head and said he couldn't help me with "that kind of key". I then remembered to show my authorisation card, at which he declared that all was well after all and proceeded to cut the keys. Very impressive! I am told by friends that not all locksmiths are so conscientious about checking for authorisation.

The lock, on our aluminium framed Everest back-door, was stuck in the locked position. I requested the service on Tuesday this week, but explained that it was not very urgent. Today, Thursday, the locksmith, Nick, arrived as arranged having phoned to ensure I was at home. I was amazed at his patience and professionalism as the locked door prevented access to remove the broken lock. Eventually, the door was opened and the lock removed. Nick had a new replacement lock available which he fitted efficiently and carefully. Our door is now as new and we are delighted. Nick has more than 25 years working as a locksmith and his skill was obvious. I can recommend this excellent company particularly for their very reasonable costs.