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Endorsed by Which? Trusted Traders

Alban Locksmiths Limited

Profile thumb img 20191210 wa0002
5.0

26 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020

About

This business has not added a description yet.

What we do

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • Security locks for vans
    • UPVC lock specialists
  • Doors

    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Safe Installation
    • Security activities

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
26 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent service and excellent work
Customer Service
Quality
Value
We contacted Alban locksmiths on 3rd May and they attended the site on time as agreed the next morning. We have a bifold door with a very 'crunchy' lock that didn't always close and lock. Alban locksmiths attended and investigated the lock, he isolated the issue and said he would try to repair the damaged section on site otherwise it would require replacing. Our engineer worked diligently on the part to repair it ( saving us a new part cost) and then refitted the part and tested for correct operation. The engineer was knowledgeable and undertook all the work in under one hour. He was efficient and left our house clean and exactly as he found it We wish we had called them earlier as we now have a lovely, smooth actioned lock that opens and closes perfectly every time. We recommend Alban locksmiths wholeheartedly and will use them in the future for any works we require and will recommend them to our friends and neighbours.
Robert in Hertfordshire Posted on 04/05/2022 , work completed 04/05/2022
The trader replied (on 10/05/2022)
Thank you so much Robert for the fantastic review, we pride ourselves on our customer service and are delighted that you were fully satisfied with the service provided. We look forward to being able to help again in the future. Many thanks Alban Locks
Excellent and honest company.
Customer Service
Quality
Value
Our front door lock failed and Nick responded quickly. He assessed the problem was not the lock but a broken hinge causing misalignment. He made the door secure and lockable and recommended a new hinge. Nick brought a new set of hinges for the multi lock door, but was able to do a permanent job with only one. This saved us a significant amount of money. Therefore I endorse Alban Locksmiths as a very honest company and will use and recommend them in the future. Nick was very professional, pleasant and tidy.
Customer in Hertfordshire Posted on 04/04/2022 , work completed 04/04/2022
The trader replied (on 06/04/2022)
Thank you so much for the fantastic review, I will pass on to Nick also. Glad we was able to help you and look forwards to helping again in the future
Great same day service.
Customer Service
Quality
Value
Came on the same day we phoned and fixed two doors very professionally. Reasonable price and good customer service.
Steven in Hertfordshire Posted on 24/02/2022 , work completed 24/02/2022
The trader replied (on 10/05/2022)
Sorry for the late reply Steven, so glad we were able to help you and you were happy with the service, thank you for the fantastic review.
New Lock
Customer Service
Quality
Value
Needed to replace the bottom lock on a glass door in one of the shops at Heritage close, Timpson locksmiths attended but said the glass door needed to be taken off to change the lock so declined job, Called Alban locksmiths who promptly sent a chap round, had the new lock fitted within 20 minutes. Such great friendly service by the best locksmiths in the area. Will be using them again for all our door and lock needs. Thank you so much Roy
Customer in Hertfordshire Posted on 30/11/2021 , work completed 25/11/2021
The trader replied (on 02/12/2021)
Hi Roy Thank you so much for the amazing review, so glad we could help you and look forward to working with you again in the future.
Added 4 internal door locks - good work, fast, smooth, pleasant to deal with
Customer Service
Quality
Value
I just had 4 internal doors upgraded to have locks. Work was done quickly, clean, good quality. friendly service. No mess.
Customer in Hertfordshire Posted on 24/11/2021 , work completed 24/11/2021
The trader replied (on 25/11/2021)
Thank you for the great review so glad we could help you. Alban Locks
Superb locksmiths, will tackle anything
Customer Service
Quality
Value
Really professional and friendly people, always do a great job at my house. I'm ok at DIY but have had to call Alban Locksmiths three times in the last few years when I have had a really technical problem with a lock; each time they have been so willing to look at the job, which has never been straightforward, and they have always completed the job carefully and to an excellent standard. This latest job for them was a 20 year old lock and handle which was truly falling apart, I could no longer repair it, so they painstakingly took it apart and rebuilt it, adding some improvised new parts as they went. I've used their retail shop several times, again excellent people in there giving great help and advice.
Steve in Hertfordshire Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 07/10/2021)
Hi Steve, thank you so much for your fantastic review and we are glad we have been able to help you again.
replacing a broken lock.
Customer Service
Quality
Value
Alban Locksmiths came to look at a lock to our front door that was no longer working. They arrived promptly, explained clearly what was wrong with the lock that needed replacing, carried out the work quickly and efficiently and cleaned up well afterwards. They were very polite and considerate and very easy to deal with.
Customer in Hertfordshire Posted on 26/08/2021 , work completed 26/08/2021
The trader replied (on 07/09/2021)
Thank you for the fantastic review, glad we were able to help you.
Replace multi point locking mechanism
Customer Service
Quality
Value
Very helpful in shop. Fitter called later that day and completed work quickly with no fuss. Fitter was helpful and explained the work he was doing. Clean and tidy. Happy with the work and would recommend.
Customer in Hertfordshire Posted on 26/08/2021 , work completed 26/08/2021
The trader replied (on 07/09/2021)
Thank you for the great review and happy we could help you
Replacement of a patio door lock
Customer Service
Quality
Value
We required the lock on our patio doors to be replaced. The locksmith came round within one hour of my making an enquiry at the shop and the lock was fixed later that day once the required part had been received. Everyone from Alban Locksmiths was very helpful and the locksmith did an excellent job on our door. Thank you for a very prompt and efficient service.
Customer in Hertfordshire Posted on 19/07/2021 , work completed 19/07/2021
The trader replied (on 28/07/2021)
Thank you so much for the fantastic review, so glad we were able to help you.
Excellent Service
Customer Service
Quality
Value
From my initial contact with Tony in the shop, my phone conversation with John, to the work carried out by Nick at my home, Alban Locksmiths have been courteous, kind to an elderly lady, and professional. Engineer turned up on time, worked cleanly and efficiently - also saved me a great deal of stress and money by quickly identifying the fault and recommending a remedy. My SSI husband can now also easily identify the required key. I can heartedly recommend Alban Locksmiths.
Customer in Hertfordshire Posted on 03/07/2021 , work completed 02/07/2021
The trader replied (on 07/07/2021)
Thank you for your review, so pleased we were able to help you and look forward to helping you again in the future.