Alban Locksmiths Limited

Really professional and friendly people, always do a great job at my house. I'm ok at DIY but have had to call Alban Locksmiths three times in the last few years when I have had a really technical problem with a lock; each time they have been so willing to look at the job, which has never been straightforward, and they have always completed the job carefully and to an excellent standard. This latest job for them was a 20 year old lock and handle which was truly falling apart, I could no longer repair it, so they painstakingly took it apart and rebuilt it, adding some improvised new parts as they went. I've used their retail shop several times, again excellent people in there giving great help and advice.

Alban Locksmiths came to look at a lock to our front door that was no longer working. They arrived promptly, explained clearly what was wrong with the lock that needed replacing, carried out the work quickly and efficiently and cleaned up well afterwards. They were very polite and considerate and very easy to deal with.

Very helpful in shop. Fitter called later that day and completed work quickly with no fuss. Fitter was helpful and explained the work he was doing. Clean and tidy. Happy with the work and would recommend.

We required the lock on our patio doors to be replaced. The locksmith came round within one hour of my making an enquiry at the shop and the lock was fixed later that day once the required part had been received. Everyone from Alban Locksmiths was very helpful and the locksmith did an excellent job on our door. Thank you for a very prompt and efficient service.

From my initial contact with Tony in the shop, my phone conversation with John, to the work carried out by Nick at my home, Alban Locksmiths have been courteous, kind to an elderly lady, and professional. Engineer turned up on time, worked cleanly and efficiently - also saved me a great deal of stress and money by quickly identifying the fault and recommending a remedy. My SSI husband can now also easily identify the required key. I can heartedly recommend Alban Locksmiths.

Summary The work was done to cost and time and is working well with no mess to clean up. The workman was professional and courteous. Albans locksmith were prompt in coming to see how to do the required job, to change an old deadlock for a new night latch to give us more security. They identified the work and parts required gave me an estimate of the cost and timescale when they could actually undertake the work. They rang a few days later to confirm they had the parts and to arrange the work to be undertaken. They completed the work as promised and left no mess at all. They demonstrated the working of the new lock, took payment over the phone and left two happy customers.

I had my locks replaced on my front door, I had a really good conversation with the team in the shop about the pros and cons of different locks - very factual not selling. Then the locksmith who came to install was fast, efficient & neat & made sure I knew all the lock features before he left. Would definitely recommend them.

I can wholeheartedly recommend Alban Locksmiths. We had problems with several locks. The locksmith arrived on time, was very polite and mended all of the locks quickly and efficiently. Excellent service.

Easy company to buy from, provided all the information needed swiftly and then installed the alarm with the minimum of fuss and demonstrated how it worked. Good humoured and polite throughout.

Fast and reliable service. Arrived on time. Very satisfied with work and will be using again. Many thanks.