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Endorsed by

Which

?

Trusted Traders

Alban Locksmiths Limited

Profile thumb img 20191210 wa0002

4.9

13 Reviews

Opening Hours
Today -
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020

About

This business has not added a description yet.

What we do

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • Security locks for vans
    • UPVC lock specialists
  • Doors

    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Safe Installation
    • Security activities

Customer reviews

4.9
13 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Efficient Service
Customer Service
Quality
Value
Easy company to buy from, provided all the information needed swiftly and then installed the alarm with the minimum of fuss and demonstrated how it worked. Good humoured and polite throughout.
Customer in Hertfordshire Posted on 11/07/2020 , work completed 10/07/2020
The trader replied (on 28/07/2020)
Thank you for the fantastic review, very much appreciated. Glad we could help you.
Fast service
Customer Service
Quality
Value
Fast and reliable service. Arrived on time. Very satisfied with work and will be using again. Many thanks.
Customer in Hertfordshire Posted on 17/12/2019 , work completed 06/12/2019
The trader replied (on 30/12/2019)
Glad we were able to help, thank you for the great review, we look forward to seeing you again.
Professional and efficient
Customer Service
Quality
Value
Following a successful connection of our new front door to a remote entry system by Nick, arrangements made to replace lock mechanism in entry gates to apartments. Measurements taken during first job and items specially ordered. Pete called by appointment to install and the finished job is neat and works perfectly. A very efficient service all round.
Derek Posted on 15/11/2019 , work completed 14/11/2019
The trader replied (on 26/11/2019)
Thank you so much for your fantastic review and your patience during the process. If we can assist with anything in the future, please do not hesitate to contact us.
Key cutting
Customer Service
Quality
Value
I have been using this company on behalf of my church for over twenty years for replacement locks and for the cutting of additional keys. They always give sound advice, and are friendly, fast and efficient when I visit them with my requests. We have keys with a security number, with two named cardholders authorised to have extras cut. On one occasion, I forgot to produce my card on arrival and, on looking at the original from which I wanted the keys cut, the locksmith shook his head and said he couldn't help me with "that kind of key". I then remembered to show my authorisation card, at which he declared that all was well after all and proceeded to cut the keys. Very impressive! I am told by friends that not all locksmiths are so conscientious about checking for authorisation.
Customer in Hertfordshire Posted on 10/10/2019 , work completed 09/10/2019
The trader replied (on 28/11/2019)
Thank you for the fantastic review, yes we take our customers security very seriously and thank you for recognising that is what we are doing. Look forward to seeing you in the future.
Fantastic Service
Customer Service
Quality
Value
The lock, on our aluminium framed Everest back-door, was stuck in the locked position. I requested the service on Tuesday this week, but explained that it was not very urgent. Today, Thursday, the locksmith, Nick, arrived as arranged having phoned to ensure I was at home. I was amazed at his patience and professionalism as the locked door prevented access to remove the broken lock. Eventually, the door was opened and the lock removed. Nick had a new replacement lock available which he fitted efficiently and carefully. Our door is now as new and we are delighted. Nick has more than 25 years working as a locksmith and his skill was obvious. I can recommend this excellent company particularly for their very reasonable costs.
Customer in Hertfordshire Posted on 26/09/2019 , work completed 26/09/2019
The trader replied (on 16/10/2019)
Thank you so much for this fantastic review, we will be sure to let Nick know. If we can be of any assistance in the future please do not hesitate to contact us.
Excellent experience
Customer Service
Quality
Value
Just wanted to review this company as they were so professional. Told me the various prices that I might be met with depending on the nature of the problem, so that I knew the very worst it could be, all inclusive of VAT. Turned up the same day at exactly the time they said they would and had the broken lock changed within half an hour/ forty five minutes. Cost less than £100 all in and there was no mess. Stunning service.
Customer in Hertfordshire Posted on 13/09/2019 , work completed 13/09/2019
The trader replied (on 16/10/2019)
Thank you so much for this great review, glad we were able to assist you, if we can be of any help in the future, please do not hesitate to contact us.
Got us back into our home
Customer Service
Quality
Value
On returning home from our holiday we found that the mortice lock on our front door had jammed. We contacted Alban Locksmiths who arrived within an hour and got us back into our home quickly. It was not straightforward and the work was completed within half an hour.
Alan, Hertfordshire Posted on 29/08/2019 , work completed 27/08/2019
The trader replied (on 05/09/2019)
Hi Alan Thank you so much for the great review, so glad we could get you into your home after your holiday, if we can help in the future please do not hesitate to contact us.
Excellent and speedy service
Customer Service
Quality
Value
Alban Locksmiths repaired the broken lock on our patio doors. They came within two hours of our request and repaired the lock within an hour. They were friendly, efficient and good value. I would not hesitate to use them again or to recommend them to others.
Customer in Hertfordshire Posted on 28/08/2019 , work completed 28/08/2019
The trader replied (on 05/09/2019)
Thank you for your fantastic review, so glad we were able to help you. if we can help with anything in the future please do not hesitate to contact us.
Great work at great prices
Customer Service
Quality
Value
I’ve had these guys out before (when I locked myself out!) and they were great then - this time my patio door lock broke just before the heatwave! They came out within a few hours, managed to fix the existing lock and also sorted me out with some extra keys for my windows. Really nice, trustworthy company - would recommend to all my friends and family.
Customer in Hertfordshire Posted on 22/07/2019 , work completed 22/07/2019
The trader replied (on 30/07/2019)
Thank you so much for the great review and so glad we were able to resolve your lock issue. Please do not hesitate to contact us if we can help with anything in the future.
Professional service
Customer Service
Quality
Value
I asked Alban Locksmiths to sort out three different locks in a flat which had recently been vacated by tenants. The locksmith arrived promptly at 8.30am, as scheduled, and worked solidly until 1.30pm. The first two jobs - fitting replacement bolts to a garage door and additional locks to a patio door - were completed quickly. However, replacing the lock on the front door proved to be quite a challenge as the door and its frame were both worn and fitting the new lock in the same place as the old lock involved a lot of adjustment until everything worked properly. The work took longer than anticipated, but I was billed for the amount I was quoted. I would be happy to use Alban Locksmiths again and to recommend them to others.
Customer in Hertfordshire Posted on 06/07/2019 , work completed 04/07/2019
The trader replied (on 18/07/2019)
Thank you so much for the great review and we are so pleased we were able to help you. Do not hesitate to contact if you require any of our services in the future.