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Endorsed by Which? Trusted Traders

Alban Locksmiths Limited

Profile thumb img 20191210 wa0002
5.0

18 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020

About

This business has not added a description yet.

What we do

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • Security locks for vans
    • UPVC lock specialists
  • Doors

    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Safe Installation
    • Security activities

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
18 reviews
Customer Service
5.0
Quality
4.9
Value
4.9
Sort by
Replacement of a patio door lock
Customer Service
Quality
Value
We required the lock on our patio doors to be replaced. The locksmith came round within one hour of my making an enquiry at the shop and the lock was fixed later that day once the required part had been received. Everyone from Alban Locksmiths was very helpful and the locksmith did an excellent job on our door. Thank you for a very prompt and efficient service.
Customer in Hertfordshire Posted on 19/07/2021 , work completed 19/07/2021
The trader replied (on 28/07/2021)
Thank you so much for the fantastic review, so glad we were able to help you.
Excellent Service
Customer Service
Quality
Value
From my initial contact with Tony in the shop, my phone conversation with John, to the work carried out by Nick at my home, Alban Locksmiths have been courteous, kind to an elderly lady, and professional. Engineer turned up on time, worked cleanly and efficiently - also saved me a great deal of stress and money by quickly identifying the fault and recommending a remedy. My SSI husband can now also easily identify the required key. I can heartedly recommend Alban Locksmiths.
Customer in Hertfordshire Posted on 03/07/2021 , work completed 02/07/2021
The trader replied (on 07/07/2021)
Thank you for your review, so pleased we were able to help you and look forward to helping you again in the future.
Replace front door lock to operate with a Night latch function.
Customer Service
Quality
Value
Summary The work was done to cost and time and is working well with no mess to clean up. The workman was professional and courteous. Albans locksmith were prompt in coming to see how to do the required job, to change an old deadlock for a new night latch to give us more security. They identified the work and parts required gave me an estimate of the cost and timescale when they could actually undertake the work. They rang a few days later to confirm they had the parts and to arrange the work to be undertaken. They completed the work as promised and left no mess at all. They demonstrated the working of the new lock, took payment over the phone and left two happy customers.
Customer in Hertfordshire Posted on 19/06/2021 , work completed 14/06/2021
The trader replied (on 22/06/2021)
Thank you so much for the fantastic review, glad we were able to help you.
Efficient & Trustworthy
Customer Service
Quality
Value
I had my locks replaced on my front door, I had a really good conversation with the team in the shop about the pros and cons of different locks - very factual not selling. Then the locksmith who came to install was fast, efficient & neat & made sure I knew all the lock features before he left. Would definitely recommend them.
Customer in Hertfordshire Posted on 08/06/2021 , work completed 05/06/2021
The trader replied (on 22/06/2021)
Thank you for the fantastic review so please we were able to help you
Very professional
Customer Service
Quality
Value
I can wholeheartedly recommend Alban Locksmiths. We had problems with several locks. The locksmith arrived on time, was very polite and mended all of the locks quickly and efficiently. Excellent service.
Customer in Hertfordshire Posted on 10/12/2020 , work completed 10/12/2020
The trader replied (on 22/06/2021)
Thank you so much for the fantastic review, so glad we were able to help you.
Efficient Service
Customer Service
Quality
Value
Easy company to buy from, provided all the information needed swiftly and then installed the alarm with the minimum of fuss and demonstrated how it worked. Good humoured and polite throughout.
Customer in Hertfordshire Posted on 11/07/2020 , work completed 10/07/2020
The trader replied (on 28/07/2020)
Thank you for the fantastic review, very much appreciated. Glad we could help you.
Fast service
Customer Service
Quality
Value
Fast and reliable service. Arrived on time. Very satisfied with work and will be using again. Many thanks.
Customer in Hertfordshire Posted on 17/12/2019 , work completed 06/12/2019
The trader replied (on 30/12/2019)
Glad we were able to help, thank you for the great review, we look forward to seeing you again.
Professional and efficient
Customer Service
Quality
Value
Following a successful connection of our new front door to a remote entry system by Nick, arrangements made to replace lock mechanism in entry gates to apartments. Measurements taken during first job and items specially ordered. Pete called by appointment to install and the finished job is neat and works perfectly. A very efficient service all round.
Derek Posted on 15/11/2019 , work completed 14/11/2019
The trader replied (on 26/11/2019)
Thank you so much for your fantastic review and your patience during the process. If we can assist with anything in the future, please do not hesitate to contact us.
Key cutting
Customer Service
Quality
Value
I have been using this company on behalf of my church for over twenty years for replacement locks and for the cutting of additional keys. They always give sound advice, and are friendly, fast and efficient when I visit them with my requests. We have keys with a security number, with two named cardholders authorised to have extras cut. On one occasion, I forgot to produce my card on arrival and, on looking at the original from which I wanted the keys cut, the locksmith shook his head and said he couldn't help me with "that kind of key". I then remembered to show my authorisation card, at which he declared that all was well after all and proceeded to cut the keys. Very impressive! I am told by friends that not all locksmiths are so conscientious about checking for authorisation.
Customer in Hertfordshire Posted on 10/10/2019 , work completed 09/10/2019
The trader replied (on 28/11/2019)
Thank you for the fantastic review, yes we take our customers security very seriously and thank you for recognising that is what we are doing. Look forward to seeing you in the future.
Fantastic Service
Customer Service
Quality
Value
The lock, on our aluminium framed Everest back-door, was stuck in the locked position. I requested the service on Tuesday this week, but explained that it was not very urgent. Today, Thursday, the locksmith, Nick, arrived as arranged having phoned to ensure I was at home. I was amazed at his patience and professionalism as the locked door prevented access to remove the broken lock. Eventually, the door was opened and the lock removed. Nick had a new replacement lock available which he fitted efficiently and carefully. Our door is now as new and we are delighted. Nick has more than 25 years working as a locksmith and his skill was obvious. I can recommend this excellent company particularly for their very reasonable costs.
Customer in Hertfordshire Posted on 26/09/2019 , work completed 26/09/2019
The trader replied (on 16/10/2019)
Thank you so much for this fantastic review, we will be sure to let Nick know. If we can be of any assistance in the future please do not hesitate to contact us.