Endorsed by Which?

Alban Locksmiths Limited

5.0

31 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020

About

Alban Locksmiths Ltd are based in St Albans, Hertfordshire. We have a shop which stocks a wide range of locks and hardware and also has an extensive key cutting service, including various vehicle keys. Our locksmith services cover Herts, beds and bucks and all local surrounding areas. All our staff are DBS checked and our account customers range from County Councils, police, schools and collages to many small and large businesses in the local and surrounding areas. We also attend to personal households daily for call outs for door and lock repairs, open ups, window repairs, vehicle security and any security to properties. Please check our website for any services we carry out. We pride ourselves on our exceptional service and competitive prices. We look forward to being able to help you

What we do

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • Security locks for vans
    • UPVC lock specialists
  • Doors

    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Safe Installation
    • Security activities

Customer reviews

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5.0
31 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Exceptional Service
Customer Service
Quality
Value
We have just moved house and I needed to change our locks. I contacted Tracy at Alban Locksmiths and she confirmed a call out appointment for the very next day. Mikey came out, perfectly on time (he did actually call me 3 minutes before to let me know he was on his way) and did a sterling job. He advised on the correct locks for our front door and our french doors, he didn't try to upsell or add on stuff we didn't need. He was lovely and chatty, completed the work within half an hour and took a copy of our front door key back to the shop to get more copies done on my request. Such brilliant service from the whole team. Highly, highly recommend.
Customer in Hertfordshire Posted on 19/10/2023 , work completed 18/10/2023
The trader replied (on 20/10/2023)
Thank you so much for a fantastic review, so glad we were able to help you and wish you every happiness in your new home
Jammed front door fixed
Customer Service
Quality
Value
They are very close to me so I went to their confidence inspiring bricks and mortar presence. Although I told them that it was not an emergency I received a call later that day and booked for the next day. They called to check before arrival and quickly and efficiently sorted the problem. I was half expecting expensive replacements but the door was opened and the existing mechanism was removed, repaired and refitted. Clear and professional knowledge of an old locking system. An obvious go to if future lock problems.
Ian in Hertfordshire Posted on 07/03/2023 , work completed 07/03/2023
The trader replied (on 08/03/2023)
Thank you so much Ian for the great review so glad we were able to help you and look forward to doing so again in the future
Expert advice followed by efficient service
Customer Service
Quality
Value
I wanted to change the lock on my existing front door to make it more secure. The manager of the shop had to do some research for me in order to provide the correct fittings and handles. He also explained to me why the job was not entirely straightforward but after a few days he got back to me with good news that he had found the appropriate kit that would fit my door. We fixed up a date and time; their engineer turned up promptly and had changed the lock in 15 minutes. He also gave me good advice about using the new lock. Best of all, I was expecting the bill to be much higher because I live about 25 miles from their shop. Well done Alban Locksmiths.
Customer in Central Bedfordshire Posted on 03/11/2022 , work completed 18/10/2022
The trader replied (on 08/03/2023)
Thank you for your lovely review, really pleased we were able to help you and look forward to helping again in the future
Fantastic Service
Customer Service
Quality
Value
Can't recommend enough! Called them Friday morning as my 92yr old Father's front door lock was old and worn. The Carers were struggling to lock/unlock it. Took photos, sent to them, they messaged back immediately, I explained the situation was fairly urgent and they said they would be out within a couple of hours! So helpful, polite and considerate to my Dad. The work was carried out to a high standard and very reasonably priced £108 for a new barrel, 5 keys and the labour. I couldn't be there but to be honest I didn't need to be. Absolutely fantastic service, thank you so much!
Customer in Hertfordshire Posted on 25/07/2022 , work completed 22/07/2022
The trader replied (on 08/03/2023)
Thank you so much for the fantastic review, so glad we were able to help your dad. look forward to working with you again
Fantastic service
Customer Service
Quality
Value
Have (well had) a back door were the lock was very “fragile” & contacted alban to replace the complete lock (parts £105.00 + labour) guy turned up - bang on time - & serviced the existing lock, saved us £105.00 !! Very friendly, local company with excellent product knowledge & a very good reputation Very pleased!!!
Customer in Hertfordshire Posted on 16/07/2022 , work completed 16/07/2022
The trader replied (on 20/07/2022)
Thank you so much for your lovely review, so glad we were able to help you and have saved you money. Look forward to helping you again in the future.
Excellent service and excellent work
Customer Service
Quality
Value
We contacted Alban locksmiths on 3rd May and they attended the site on time as agreed the next morning. We have a bifold door with a very 'crunchy' lock that didn't always close and lock. Alban locksmiths attended and investigated the lock, he isolated the issue and said he would try to repair the damaged section on site otherwise it would require replacing. Our engineer worked diligently on the part to repair it ( saving us a new part cost) and then refitted the part and tested for correct operation. The engineer was knowledgeable and undertook all the work in under one hour. He was efficient and left our house clean and exactly as he found it We wish we had called them earlier as we now have a lovely, smooth actioned lock that opens and closes perfectly every time. We recommend Alban locksmiths wholeheartedly and will use them in the future for any works we require and will recommend them to our friends and neighbours.
Robert in Hertfordshire Posted on 04/05/2022 , work completed 04/05/2022
The trader replied (on 10/05/2022)
Thank you so much Robert for the fantastic review, we pride ourselves on our customer service and are delighted that you were fully satisfied with the service provided. We look forward to being able to help again in the future. Many thanks Alban Locks
Excellent and honest company.
Customer Service
Quality
Value
Our front door lock failed and Nick responded quickly. He assessed the problem was not the lock but a broken hinge causing misalignment. He made the door secure and lockable and recommended a new hinge. Nick brought a new set of hinges for the multi lock door, but was able to do a permanent job with only one. This saved us a significant amount of money. Therefore I endorse Alban Locksmiths as a very honest company and will use and recommend them in the future. Nick was very professional, pleasant and tidy.
Customer in Hertfordshire Posted on 04/04/2022 , work completed 04/04/2022
The trader replied (on 06/04/2022)
Thank you so much for the fantastic review, I will pass on to Nick also. Glad we was able to help you and look forwards to helping again in the future
Great same day service.
Customer Service
Quality
Value
Came on the same day we phoned and fixed two doors very professionally. Reasonable price and good customer service.
Steven in Hertfordshire Posted on 24/02/2022 , work completed 24/02/2022
The trader replied (on 10/05/2022)
Sorry for the late reply Steven, so glad we were able to help you and you were happy with the service, thank you for the fantastic review.
New Lock
Customer Service
Quality
Value
Needed to replace the bottom lock on a glass door in one of the shops at Heritage close, Timpson locksmiths attended but said the glass door needed to be taken off to change the lock so declined job, Called Alban locksmiths who promptly sent a chap round, had the new lock fitted within 20 minutes. Such great friendly service by the best locksmiths in the area. Will be using them again for all our door and lock needs. Thank you so much Roy
Customer in Hertfordshire Posted on 30/11/2021 , work completed 25/11/2021
The trader replied (on 02/12/2021)
Hi Roy Thank you so much for the amazing review, so glad we could help you and look forward to working with you again in the future.
Added 4 internal door locks - good work, fast, smooth, pleasant to deal with
Customer Service
Quality
Value
I just had 4 internal doors upgraded to have locks. Work was done quickly, clean, good quality. friendly service. No mess.
Customer in Hertfordshire Posted on 24/11/2021 , work completed 24/11/2021
The trader replied (on 25/11/2021)
Thank you for the great review so glad we could help you. Alban Locks