Following a successful connection of our new front door to a remote entry system by Nick, arrangements made to replace lock mechanism in entry gates to apartments. Measurements taken during first job and items specially ordered. Pete called by appointment to install and the finished job is neat and works perfectly. A very efficient service all round.

I have been using this company on behalf of my church for over twenty years for replacement locks and for the cutting of additional keys. They always give sound advice, and are friendly, fast and efficient when I visit them with my requests. We have keys with a security number, with two named cardholders authorised to have extras cut. On one occasion, I forgot to produce my card on arrival and, on looking at the original from which I wanted the keys cut, the locksmith shook his head and said he couldn't help me with "that kind of key". I then remembered to show my authorisation card, at which he declared that all was well after all and proceeded to cut the keys. Very impressive! I am told by friends that not all locksmiths are so conscientious about checking for authorisation.

The lock, on our aluminium framed Everest back-door, was stuck in the locked position. I requested the service on Tuesday this week, but explained that it was not very urgent. Today, Thursday, the locksmith, Nick, arrived as arranged having phoned to ensure I was at home. I was amazed at his patience and professionalism as the locked door prevented access to remove the broken lock. Eventually, the door was opened and the lock removed. Nick had a new replacement lock available which he fitted efficiently and carefully. Our door is now as new and we are delighted. Nick has more than 25 years working as a locksmith and his skill was obvious. I can recommend this excellent company particularly for their very reasonable costs.

Just wanted to review this company as they were so professional. Told me the various prices that I might be met with depending on the nature of the problem, so that I knew the very worst it could be, all inclusive of VAT. Turned up the same day at exactly the time they said they would and had the broken lock changed within half an hour/ forty five minutes. Cost less than £100 all in and there was no mess. Stunning service.

On returning home from our holiday we found that the mortice lock on our front door had jammed. We contacted Alban Locksmiths who arrived within an hour and got us back into our home quickly. It was not straightforward and the work was completed within half an hour.

Alban Locksmiths repaired the broken lock on our patio doors. They came within two hours of our request and repaired the lock within an hour. They were friendly, efficient and good value. I would not hesitate to use them again or to recommend them to others.

I’ve had these guys out before (when I locked myself out!) and they were great then - this time my patio door lock broke just before the heatwave! They came out within a few hours, managed to fix the existing lock and also sorted me out with some extra keys for my windows. Really nice, trustworthy company - would recommend to all my friends and family.

I asked Alban Locksmiths to sort out three different locks in a flat which had recently been vacated by tenants. The locksmith arrived promptly at 8.30am, as scheduled, and worked solidly until 1.30pm. The first two jobs - fitting replacement bolts to a garage door and additional locks to a patio door - were completed quickly. However, replacing the lock on the front door proved to be quite a challenge as the door and its frame were both worn and fitting the new lock in the same place as the old lock involved a lot of adjustment until everything worked properly. The work took longer than anticipated, but I was billed for the amount I was quoted. I would be happy to use Alban Locksmiths again and to recommend them to others.

My business has used the services of Alban Locksmiths for many years. They have always been extremely helpful and friendly and nothing appears to be too much trouble for them. Recently needed adjustment on front door lock. As a business centre that requires 24 hour entry for a number of clients, a front door not locking/opening would be a complete nightmare! I rang the shop and explained the issue and was told somebody would be round at 2 pm i.e. 1 hour from the phone call. 2 pm the person turned up and refixed the lock to enable it to function correctly. I cannot recommend them highly enough.