Endorsed by Which?

Alban Locksmiths Limited

5.0

37 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020

About

Alban Locksmiths Ltd are based in St Albans, Hertfordshire. We have a shop which stocks a wide range of locks and hardware and also has an extensive key cutting service, including various vehicle keys. Our locksmith services cover Herts, beds and bucks and all local surrounding areas. All our staff are DBS checked and our account customers range from County Councils, police, schools and collages to many small and large businesses in the local and surrounding areas. We also attend to personal households daily for call outs for door and lock repairs, open ups, window repairs, vehicle security and any security to properties. Please check our website for any services we carry out. We pride ourselves on our exceptional service and competitive prices. We look forward to being able to help you

What we do

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • Security locks for vans
    • UPVC lock specialists
  • Doors

    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Safe Installation
    • Security activities

Customer reviews

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5.0
37 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Outstanding customer service is normal for this company!
Customer Service
Quality
Value
I have been using Alban Locks many times over the years and they are brilliant at what they do . They find solutions to just about anything and at a very fair price too. I rang Alban Locks in the morning as I had a problem with my 30 year old French doors that were not locking. Mikey arrived in the afternoon, keeping me updated by phone. He quickly made some adjustments so I was able to lock it . Then the following day he brought his colleague Martin along to make further adjustments saving me from having to replace any parts. Both Mikey and Martin are exceptional at their trade and they turn up when they say they will and are open and honest. This is what I call gold standard service and I wouldn’t go anywhere else !
Customer in Hertfordshire Posted on 03/07/2025 , work completed 03/07/2025
Bifold door handle replacement
Customer Service
Quality
Value
My bifold door handle fell off in Oct 2024 so I have been unable to open the door. After looking at various options, my friend recommended Alban Locksmiths. The locksmith, Mickey, did one site visit on Friday last week to review the handle and locking mechanism, discussed potential options of trying to source another handle, drilling into the frame etc. He took some photos and details about the manufacturer etc. He came back today, after doing further research with a replacement handle and fixed it to the door. I’m so happy with the service I’ve had from Alban Locksmiths. Mickey did a great and I can now open the door in time for the next heatwave!
Customer in Hertfordshire Posted on 02/07/2025 , work completed 02/07/2025
Super quick work and excellent service
Customer Service
Quality
Value
Micky did a great job on quickly replacing my back door lock gearing mechanism. Took a couple of days to order in the bespoke mechanism, but all went in perfectly and first time. The entire job took just 40 minutes and came in right on budget. Full 1yr guarantee gives me the peace of mind I need. Highly recommended!
Customer in Hertfordshire Posted on 09/04/2025 , work completed 09/04/2025
The trader replied (on 11/04/2025)
Thank you so much for the great review, so glad Mikey was able to help you and we could source the appropiate materials for your door. We look forward to helping you again in the future
Lock fitting and door realignment
Customer Service
Quality
Value
Mickey did a first rate job in updating our Yale and rear deadlocks. He also realigned our UPVC door back to working order. Would use again.
Customer in Hertfordshire Posted on 11/03/2025 , work completed 10/03/2025
The trader replied (on 14/03/2025)
Thank you so much for the lovely review, So glad Mikey was able to help you, we look forward to helping you again in the future
repair front door lock
Customer Service
Quality
Value
Mickey was the engineer who carried out the work .a very pleasant and hard working young man ,arrived on time overcame a series of problems. very efficient .and cleaned up when finished . i would recommend him to anyone
Customer in Hertfordshire Posted on 05/03/2025 , work completed 05/03/2025
The trader replied (on 11/03/2025)
Thank you for your fantastic review, so glad Mikey was able to help you and was efficient in doing so. We look forward to helping again in the future if needed.
Efficient, personable and high quality workmanship.
Customer Service
Quality
Value
Alban Locks provided us with two, new complete sets of lock for our office premises. They were able to advise us what might be suitable in terms of security and practicality of use. They did not advise us to change things unnecessarily and were genuinely interested in doing a good job. John was even able to supply us with a custom-made key for our Victorian building, which he worked on by hand, all in all very impressive. Thank you.
Customer in Hertfordshire Posted on 24/05/2024 , work completed 14/05/2024
The trader replied (on 29/05/2024)
Thank you for the fantastic review so glad we were able to help you, we look forward to working with you again in the future.
Exceptional Service
Customer Service
Quality
Value
We have just moved house and I needed to change our locks. I contacted Tracy at Alban Locksmiths and she confirmed a call out appointment for the very next day. Mikey came out, perfectly on time (he did actually call me 3 minutes before to let me know he was on his way) and did a sterling job. He advised on the correct locks for our front door and our french doors, he didn't try to upsell or add on stuff we didn't need. He was lovely and chatty, completed the work within half an hour and took a copy of our front door key back to the shop to get more copies done on my request. Such brilliant service from the whole team. Highly, highly recommend.
Customer in Hertfordshire Posted on 19/10/2023 , work completed 18/10/2023
The trader replied (on 20/10/2023)
Thank you so much for a fantastic review, so glad we were able to help you and wish you every happiness in your new home
Jammed front door fixed
Customer Service
Quality
Value
They are very close to me so I went to their confidence inspiring bricks and mortar presence. Although I told them that it was not an emergency I received a call later that day and booked for the next day. They called to check before arrival and quickly and efficiently sorted the problem. I was half expecting expensive replacements but the door was opened and the existing mechanism was removed, repaired and refitted. Clear and professional knowledge of an old locking system. An obvious go to if future lock problems.
Ian in Hertfordshire Posted on 07/03/2023 , work completed 07/03/2023
The trader replied (on 08/03/2023)
Thank you so much Ian for the great review so glad we were able to help you and look forward to doing so again in the future
Expert advice followed by efficient service
Customer Service
Quality
Value
I wanted to change the lock on my existing front door to make it more secure. The manager of the shop had to do some research for me in order to provide the correct fittings and handles. He also explained to me why the job was not entirely straightforward but after a few days he got back to me with good news that he had found the appropriate kit that would fit my door. We fixed up a date and time; their engineer turned up promptly and had changed the lock in 15 minutes. He also gave me good advice about using the new lock. Best of all, I was expecting the bill to be much higher because I live about 25 miles from their shop. Well done Alban Locksmiths.
Customer in Central Bedfordshire Posted on 03/11/2022 , work completed 18/10/2022
The trader replied (on 08/03/2023)
Thank you for your lovely review, really pleased we were able to help you and look forward to helping again in the future
Fantastic Service
Customer Service
Quality
Value
Can't recommend enough! Called them Friday morning as my 92yr old Father's front door lock was old and worn. The Carers were struggling to lock/unlock it. Took photos, sent to them, they messaged back immediately, I explained the situation was fairly urgent and they said they would be out within a couple of hours! So helpful, polite and considerate to my Dad. The work was carried out to a high standard and very reasonably priced £108 for a new barrel, 5 keys and the labour. I couldn't be there but to be honest I didn't need to be. Absolutely fantastic service, thank you so much!
Customer in Hertfordshire Posted on 25/07/2022 , work completed 22/07/2022
The trader replied (on 08/03/2023)
Thank you so much for the fantastic review, so glad we were able to help your dad. look forward to working with you again