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Endorsed by Which? Trusted Traders

Alban Locksmiths Limited

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5.0

21 Reviews

Opening Hours
Today - 08:30–17:30
  • Monday 08:30–17:30
  • Tuesday 08:30–17:30
  • Wednesday 08:30–17:30
  • Thursday 08:30–17:30
  • Friday 08:30–17:30
  • Saturday 09:00–16:00
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

Organisations and Awards

Mar 2020

About

This business has not added a description yet.

What we do

  • Locksmiths

    • Access control
    • Comprehensive locksmith service
    • Emergency locksmith service
    • Masterkeyed systems
    • Safes
    • Security locks for vans
    • UPVC lock specialists
  • Doors

    • Composite doors
    • Fire doors
    • Timber doors
    • UPVC doors
  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Access control
    • Alarm installation
    • CCTV installation
    • Door entry systems
    • Safe Installation
    • Security activities

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
21 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Superb locksmiths, will tackle anything
Customer Service
Quality
Value
Really professional and friendly people, always do a great job at my house. I'm ok at DIY but have had to call Alban Locksmiths three times in the last few years when I have had a really technical problem with a lock; each time they have been so willing to look at the job, which has never been straightforward, and they have always completed the job carefully and to an excellent standard. This latest job for them was a 20 year old lock and handle which was truly falling apart, I could no longer repair it, so they painstakingly took it apart and rebuilt it, adding some improvised new parts as they went. I've used their retail shop several times, again excellent people in there giving great help and advice.
Steve in Hertfordshire Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 07/10/2021)
Hi Steve, thank you so much for your fantastic review and we are glad we have been able to help you again.
replacing a broken lock.
Customer Service
Quality
Value
Alban Locksmiths came to look at a lock to our front door that was no longer working. They arrived promptly, explained clearly what was wrong with the lock that needed replacing, carried out the work quickly and efficiently and cleaned up well afterwards. They were very polite and considerate and very easy to deal with.
Customer in Hertfordshire Posted on 26/08/2021 , work completed 26/08/2021
The trader replied (on 07/09/2021)
Thank you for the fantastic review, glad we were able to help you.
Replace multi point locking mechanism
Customer Service
Quality
Value
Very helpful in shop. Fitter called later that day and completed work quickly with no fuss. Fitter was helpful and explained the work he was doing. Clean and tidy. Happy with the work and would recommend.
Customer in Hertfordshire Posted on 26/08/2021 , work completed 26/08/2021
The trader replied (on 07/09/2021)
Thank you for the great review and happy we could help you
Replacement of a patio door lock
Customer Service
Quality
Value
We required the lock on our patio doors to be replaced. The locksmith came round within one hour of my making an enquiry at the shop and the lock was fixed later that day once the required part had been received. Everyone from Alban Locksmiths was very helpful and the locksmith did an excellent job on our door. Thank you for a very prompt and efficient service.
Customer in Hertfordshire Posted on 19/07/2021 , work completed 19/07/2021
The trader replied (on 28/07/2021)
Thank you so much for the fantastic review, so glad we were able to help you.
Excellent Service
Customer Service
Quality
Value
From my initial contact with Tony in the shop, my phone conversation with John, to the work carried out by Nick at my home, Alban Locksmiths have been courteous, kind to an elderly lady, and professional. Engineer turned up on time, worked cleanly and efficiently - also saved me a great deal of stress and money by quickly identifying the fault and recommending a remedy. My SSI husband can now also easily identify the required key. I can heartedly recommend Alban Locksmiths.
Customer in Hertfordshire Posted on 03/07/2021 , work completed 02/07/2021
The trader replied (on 07/07/2021)
Thank you for your review, so pleased we were able to help you and look forward to helping you again in the future.
Replace front door lock to operate with a Night latch function.
Customer Service
Quality
Value
Summary The work was done to cost and time and is working well with no mess to clean up. The workman was professional and courteous. Albans locksmith were prompt in coming to see how to do the required job, to change an old deadlock for a new night latch to give us more security. They identified the work and parts required gave me an estimate of the cost and timescale when they could actually undertake the work. They rang a few days later to confirm they had the parts and to arrange the work to be undertaken. They completed the work as promised and left no mess at all. They demonstrated the working of the new lock, took payment over the phone and left two happy customers.
Customer in Hertfordshire Posted on 19/06/2021 , work completed 14/06/2021
The trader replied (on 22/06/2021)
Thank you so much for the fantastic review, glad we were able to help you.
Efficient & Trustworthy
Customer Service
Quality
Value
I had my locks replaced on my front door, I had a really good conversation with the team in the shop about the pros and cons of different locks - very factual not selling. Then the locksmith who came to install was fast, efficient & neat & made sure I knew all the lock features before he left. Would definitely recommend them.
Customer in Hertfordshire Posted on 08/06/2021 , work completed 05/06/2021
The trader replied (on 22/06/2021)
Thank you for the fantastic review so please we were able to help you
Very professional
Customer Service
Quality
Value
I can wholeheartedly recommend Alban Locksmiths. We had problems with several locks. The locksmith arrived on time, was very polite and mended all of the locks quickly and efficiently. Excellent service.
Customer in Hertfordshire Posted on 10/12/2020 , work completed 10/12/2020
The trader replied (on 22/06/2021)
Thank you so much for the fantastic review, so glad we were able to help you.
Efficient Service
Customer Service
Quality
Value
Easy company to buy from, provided all the information needed swiftly and then installed the alarm with the minimum of fuss and demonstrated how it worked. Good humoured and polite throughout.
Customer in Hertfordshire Posted on 11/07/2020 , work completed 10/07/2020
The trader replied (on 28/07/2020)
Thank you for the fantastic review, very much appreciated. Glad we could help you.
Fast service
Customer Service
Quality
Value
Fast and reliable service. Arrived on time. Very satisfied with work and will be using again. Many thanks.
Customer in Hertfordshire Posted on 17/12/2019 , work completed 06/12/2019
The trader replied (on 30/12/2019)
Glad we were able to help, thank you for the great review, we look forward to seeing you again.