Endorsed by Which?

Albany Windows Ltd

4.9

381 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
381 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Very satisfied customer
Customer Service
Quality
Value
I would like to say how delighted I am with the second window installation by the Albany team. I contacted them again, having had 1 window installed in May. I really appreciated being able to spread the cost of the windows in this way. The kitchen window now matches the lounge, and the modern single pane style, swing mechanism lets in more light than previously. The team also extended the height of the window by removing a row of bricks, making the sill level with the sink. Has made a huge difference to the amount of light and illusion of space I now have and view of the garden! I have recommended Albany to a friend who is going to contact them soon.
Customer in Gloucestershire Posted on 05/08/2025 , work completed 11/07/2025
Excellent window fitting and customer service
Customer Service
Quality
Value
We had our upstairs windows, a large bay window and our porch windows replaced, plus a new front door. From the initial chat in their office, to the end result, we were really happy with Albany's windows and customer service. Christian gave us good advice on elements of the design, whilst keeping to our budget. The guys who fitted the windows and front door were excellent, both professional and friendly. They even adjusted a door fitted by another supplier for free. Our windows and front door look great and we're really pleased with them. We wouldn't hesitate to recommend Albany and would use them again without hesitation.
Customer in Gloucestershire Posted on 01/08/2025 , work completed 17/06/2025
Composite Door and Window Installation
Customer Service
Quality
Value
The Company were very pleasant and professional to deal with. From the first visit to measure up, follow up measurement checks, and completion of the work. My garage now looks fantastic and the door also has a smart lock, which was unexpected. They were clean and tidy and took away the old door and window. Everyone I dealt with in the business was friendly and great to deal with. I'd recommend the business to others.
Which? Trusted Traders Consumer Posted on 25/07/2025 , work completed 02/07/2025
Would 100 % recommend
Customer Service
Quality
Value
Excellent service, very professional, very tidy workers, very pleasant, brilliant job all round, well pleased, will get them back to do more
Customer in Gloucestershire Posted on 23/07/2025 , work completed 26/06/2025
New lounge window
Customer Service
Quality
Value
Thank you Albany team for my new lounge window. I love it! I chose this company as they are local and established. I was very pleased from my initial call through to the finished install. Friendly, professional, super job, good value and thankfully no hard selling. Just listened to what I wanted and work was carried out 6 weeks after the enquiry. Going to use them again in a few weeks.
Customer in Gloucestershire Posted on 06/06/2025 , work completed 14/05/2025
Great workmanship, service and communication, the windows and doors Albany fitted are second to none. They have really elevated the appearance of our
Customer Service
Quality
Value
We are giving Albany Windows a five star review. Why? They were professional, friendly and helpful from getting our quote to completing the work on our house. They installed high-quality windows and doors within our agreed schedule and budget. The workmanship the window installers provided was second to none - all for a fair and competitive price. We contacted Albany Windows after the work was complete, because we were having difficulty getting paint to match the colour of the composite door We'd had installed. They were really helpful and sourced some paint for us, which matched exactly. The new windows and doors have really elevated the appearance of our house, and we couldn't be happier. Would we recommend Albany Windows - absolutely - what a team!
Customer in Gloucestershire Posted on 03/06/2025 , work completed 20/05/2025
Superb service
Customer Service
Quality
Value
I was recommended by a friend to Albany Windows for a replacement kitchen window. They delivered exactly what they said they would at a competitive price. All three of their staff who visited were courteous and polite, with the resultant job being first class.
Customer in Gloucestershire Posted on 19/05/2025 , work completed 01/05/2025
Very professional supplier of windows and doors
Customer Service
Quality
Value
We recently chose Albany Windows of Cheltenham in 2025 to install our new composite front door. Previously the same company installed our large patio windows in 2015. Their staff have been professional, and easy to engage with on both occasions, whether a first visit to us to show and discuss their catalogue items, or further on to measure ahead, or the installation day. Our patio windows are still going strong. Early on we had a bit of hassle with the patio lock 'catching' and they came out very speedily and fully sorted it out. This attention to customer care was one of the reasons we choose Albany again this second time. Additionally, we've watched them increase in size and reputation over the years and it helps that they are a well-known and established local firm – we've felt like customers that are actually valued. These are not cheap items to replace, but on both occasions we have felt they provide an excellent product, and given real value for money, supported further by professional guarantees.
Customer in Gloucestershire Posted on 06/05/2025 , work completed 17/04/2025
Great service and quality workmanship from start to finish
Customer Service
Quality
Value
I am so glad that I chose Albany Windows to build my new conservatory! From beginning to end, it was a smooth, customer focussed experience. Everyone involved - sales staff, office staff, sub-contractors and the on-site team - was professional, friendly and helpful. I particularly valued the way in which the on-site team proactively kept me updated on project timings and progress. The conservatory itself looks fantastic! Despite the cold, wet weather, the team's attention to detail and quality of workmanship were evident at all stages of the build. My garden was left tidy and the finishing touches to the conservatory were completed promptly and to a high standard. I can't wait to move my furniture back in and start enjoying my new room!
Customer in Gloucestershire Posted on 14/04/2025 , work completed 24/03/2025
Excellent service
Customer Service
Quality
Value
I had my downstairs windows replaced by Albany. All staff were friendly, helpful and professional. No hard selling, windows were installed in a day. I had a minor issue with one of the windows and someone arrived within a couple of days and sorted it. Highly recommended.
Customer in Gloucestershire Posted on 22/03/2025 , work completed 18/03/2025