Albany Windows Ltd

I wanted to replace our old polycarbonate conservatory roof with a solid roof. Following advice and suggestions from Christian, I eventually went for conservatory replacement, built on existing half wall, with a solid insulated roof, plastered inside with integral lights. I am so glad I did. The new conservatory is much warmer and feels like part of the house rather than an attachment. The quality of the conservatory and roof is second to none and the professionalism of all the staff, from the office to the installation team is first class. The installers arrived first thing, every day and did full days work (no sloping off!). Any problems with the install were soon resolved, professionally and amicably.

New windows for whole house. Ready ahead of schedule, fitted promptly and work completed efficiently and cleanly in 3 days as promised. One mistake rectified within days. Can't say fairer than that!

2 x PVCu windows supplied and installed. Existing windows removed and taken away. From initial contact to final invoice, everything was done to our complete satisfaction. I am happy to strongly recommend Albany Windows Ltd as a thoroughly professional company. A first class job!

We had both front and back doors replaced at the same time. Everyone we had contact with was very friendly and helpful. The work was carried out efficiently and no damage was done to my newly painted kitchen wall. An unfortunate problem occurred when an electrical cable was cut through (it was in an unexpected place ) they promptly contacted their electrician who came straight away and fixed it....excellent service! There was a slight issue with the door mechanisms which can happen sometimes when the door settles, a service engineer was sent very promptly to do the relevant adjustments. Lovely doors. Would definitely use this company again if we need any windows replaced.

I enquired about a replacement front door from Albany Windows. Their Sales Manager contacted me quickly and arranged a visit to size up the job and to give me a quote. The quote arrived within a few days and was very reasonable. I placed an order and the door arrived six weeks later, as arranged. It was fitted by Tom and Adam who took only a couple of hours to remove the old plastic door and to fit the new composite door. The standard of finish they achieved was excellent and my wife and I were very pleased with the result. Nothing was too much trouble - Tom removed the lock and handles from the old door so that it could be fitted to the current back door. The front door sensor for the burglar alarm system was transferred to the new door without any problem. Unfortunately, an important item of trim had been delivered in the wrong colour. This was reported to Albany's head office by the installation team and another trim was fitted by Geoff a few hours later, which I thought was very impressive.

A full refit done - 8 windows of varying sizes and designs, composite front door, french patio doors and a PVC side door. The estimator and site surveyor were both punctual, friendly and very helpful with useful advice and suggestions. The windows and doors look great and the house looks a lot better and lighter for it. The entire project was completed with no damage and all waste disposed of. The installers were friendly, efficient and left the house tidy each day, a real credit to the company. All done to the quote provided at the start

New composite door and new French doors. Great products, fitted in a timely manner. Cleaned up after themselves. Very professional and very happy with installed products. Upon removal, some of the render came off the blockwork and remedial work was undertaken to replace it. Again extremely happy with the results. Will definitely use again in the future when replacing windows.

Albany is a very reassuring company to deal with. All the staff from reception to fitters were very helpful and pleasant. I received all the information I needed. The price quoted and confirmed was very fair. My composite door with side lights was fitted efficiently and tidily and was completely hassle free. I have no hesitation in giving a full recommendation.

We had 3 of our windows changed to uPVC as the wooden ones were giving notice. From the initial enquiry to completion of the job and payment, I was impressed by the friendliness, helpfulness and competence of everyone involved. The work was carried out on the pre-arranged date and completed to the agreed budget. A minor problem after installation was attended to very quickly and with no fuss. I would have no hesitation in using Albany Windows again.

It’s always great to know that you’ve chosen well, none more so than me deciding to go with Albany for a new front door. It’s a great product fitted by amazing fitters. The meticulous attention to detail that Jeff gave was amazing. There was no get it fitted and disappear. The saying fine toothed comb springs readily to mind when describing how Jeff completed the job. It would be fair to say that Pete played his part too. Thank you both for a job well done. I have no qualms in recommending them to anyone.