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Albany Windows Ltd

Profile image for Albany Windows Ltd
4.9

395 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
395 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Another 5 star implementation
Customer Service
Quality
Value
Albany Windows latest work for us was the installation of a composite front door, and the replacement of our cloakroom and another ground floor window. As always this work was done professionally and the excellent results speak for themselves. Another 5 star implementation by Albany Windows.
Customer in Gloucestershire Posted on 22/10/2026 , work completed 06/10/2026
New conservatory roof
Customer Service
Quality
Value
Albany Windows recently completed the installation of a new Icotherm Roof on our conservatory. We are very pleased with the finished product; it has transformed our 20 year old conservatory. The work was completed to a high standard and the team were excellent throughout the process with high levels of customer service. Communication was excellent and everyone who worked on the project from the initial survey to building the roof, the plasterer and electrician, were very friendly and polite. Will definitely go back to Albany Windows Ltd for a quote when we need our windows replaced. We highly recommend this firm.
Customer in Gloucestershire Posted on 28/09/2026 , work completed 21/09/2026
Honest quoting and completely unfazed by my chaotic schedule
Customer Service
Quality
Value
I had a great experience with Albany Windows right from the start. We were having a complete overhaul of our windows and doors, every window of our detached house, a front door and a new bifold at the rear. Because we live in London, I needed someone I could trust to work unsupervised, and Albany were very well reviewed, so I decided to try them and I’m very glad I did. They were not put off by having to collect a key from an estate agent at all! Chris came to quote and was really honest - no upselling and zero pressure, even when I suggested pricier options. He just wanted to help me land on the right solution. The price came in reasonable for such an extensive project, and it wasn’t long before I was booked in after a thorough survey. Disaster almost struck when I inadvertently scheduled builders at the same time as Albany (I blame sleep deprivation with my newborn!), but Pete saw the funny side and promptly rescheduled around them, even though it meant pulling his team away at short notice. Then, due to delays caused by my builders, there were long gaps before Albany could finish off their pieces, but they never pressured me or pushed for early payment on the work completed. It genuinely felt relaxed, just working to my schedule. A minor issue with a window pane was corrected almost immediately (working on a weekend to put it right). I would recommend them to anyone and would certainly use them again. Thank you Pete and everyone at Albany Windows!
Customer in Gloucestershire Posted on 17/08/2026 , work completed 10/08/2026
Quality product and good price
Customer Service
Quality
Value
From the initial no pressure consultation with Christian, who was very helpful, to the final fitting Albany’s service was exemplary. We are delighted with our new door and side panels and the quality of the product is excellent. The surveyor and fitters were very professional and friendly. We would not hesitate to recommend Albany to anyone.
Customer in Gloucestershire Posted on 27/06/2026 , work completed 27/05/2026
Great Service Great Product
Customer Service
Quality
Value
I recently contacted Albany Windows to have a new front door fitted. Chris came to my home fully equipped with brochures and samples and was able to talk through options, availability and manage expectations on time scales. I was able to make my choice and the order was done. Communications were prompt and informative and final measurements were done by Pete within the week. The door arrived as expected and arrangements for fitting were done. Nathan arrived on time and did an excellent job, both on fitting, clearing up and a full tutorial on the Kubu system. Love my new front door and can highly recommend the company and everyone involved.
Customer in Worcestershire Posted on 16/05/2026 , work completed 30/03/2026
Fantastic service and standard of work
Customer Service
Quality
Value
We were looking to replace some very old double glazed units and a door, following research I identified Albany windows as a choice, the salesman/surveyor visited our house, we told him what we wanted and when. There was no pressure sales or special offers, gimmicks etc, just plain and simple, this is what we can do and here is the price. Our choice of door would not allow the installation of a letter box due to the amount of glass, this was pointed out to us and a compromise was sorted pretty quick in the style and colour of our choice We agreed the cost which included VAT and Installation and was very reasonable. The work was completed in one day by a team of very polite and professional installers, they turned up on time and got down to business straight away, they showed respect and understanding as we moved around the property to allow the works to progress without us being in the way. The house was left clean and tidy when the work was completed and all the old windows, trims and waste were taken away. We are so glad we chose Albany Windows to do this work for us, what a professional company they are
Customer in Gloucestershire Posted on 11/05/2026 , work completed 10/04/2026
An efficient, professional, helpful and friendly company.
Customer Service
Quality
Value
I am delighted with the installation at my home of 11 windows, a back door, patio doors and a beautiful composite front door which were expertly fitted by Albany Windows Ltd. a few weeks ago. The whole process was efficient and professional, and everyone involved worked as a team, including salesmen, surveyor, the lady in the office and the fitters. They were all friendly and helpful, with no pressure selling or gimmicks. The pricing was fair and transparent. Once my order was completed and the surveyor had measured everything the work commenced three and a half weeks later. I was so pleased to find the fitters well organised, efficient and considerate. They worked in a different area of the house each day, spreading dust cloths first and cleaning up at the end of the day. Each evening they discussed with me the area to be tackled next, which was helpful. When the work was completed on the 4th day they checked that I was satisfied with everything and demonstrated the various catches and locks. A few days later I phoned Albany Windows Ltd about a problem with two roller blinds they had removed and replaced after the windows were completed. The following day a fitter came and sorted out the problems, which was very impressive service. They have insured their work for me with FENSA for 10 years, in case they cease trading themselves, which is reassuring. I have nothing but praise for Albany Windows Ltd which is a great local company with high standards and dependable.
Customer in Gloucestershire Posted on 30/04/2026 , work completed 26/03/2026
Fantastic after sales service
Customer Service
Quality
Value
Albany supplied and fitted our kitchen door 12 yrs ago, and we had an issue with locking it easily. Having made an appointment with Albany, Jeff arrived promptly, diagnosed the problem and speedily made the necessary adjustments. He also made a separate trip to collect some rubber door edge strips and returned to fit them a short time later. We appreciated very much how the issue was sorted out so efficiently. Thank you so much Jeff! The door is now secure and he has given us peace of mind. We have no hesitation in recommending Albany Windows for their professional workmanship and after-sales service.
Customer in Gloucestershire Posted on 15/04/2026 , work completed 15/04/2026
Great work
Customer Service
Quality
Value
I’m really impressed with the new windows and doors fitted by this company. The whole experience was smooth and stress‑free. The fitters were polite, hardworking, and took real pride in their work, and made some recommendations we hadn’t thought of. The finish is brilliant — everything looks modern, secure, and really well fitted. It’s made such a difference to the house already. It’s rare to find a company that delivers exactly what they promise, but these guys did. I’d happily recommend them to friends and family.
Customer in Gloucestershire Posted on 13/04/2026 , work completed 01/04/2026
Highly Recommended!
Customer Service
Quality
Value
Albany Windows have been a pleasure to do business with. They transformed our old glass roofed conservatory into a fabulous garden room with a solid roof, to include 3 glass panels for light. We are absolutely delighted with it! An excellent job carried out by an excellent team! Nothing was too much trouble, they kept us informed of progress, were respectful of our property, cleaned up after themselves and kept smiling despite the dreadful weather!
Customer in Gloucestershire Posted on 24/03/2026 , work completed 23/02/2026