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Endorsed by Which? Trusted Traders

Albany Windows Ltd

Profile thumb new albany logo short
4.9

311 Reviews

Opening Hours
Today - 09:00–12:30
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu, aluminium and timber windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements. We also carry out double glazing and conservatory repairs and replace misted up sealed units.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
    • Double glazing repairs
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • Door repairs
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory repairs
    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Double glazing repair
    • Replacement window services and repairs
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
311 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
All as Planned
Customer Service
Quality
Value
We sought a quote from 3 companies to replace all of our doors and windows and other roofline work. One national and 2 local companies the national lowered their quote a number of times over a few weeks each time explaining the new price as different sale . The price still did not come close to the local companies. We picked Albany over the other local company for a number of reasons. 1 Helpfulness and speed in answering various product questions and producing numerous quotes with requested changes. 2 The price cheaper than the national company and inline with the other local company. 3 Good reviews from various sources including Trusted Traders. We are extremely happy with the quality and look of the new doors, windows and roofline. The work was completed on time by a skilled and professional team and we were left with no mess and only a small paint touch up after new cement was applied to make good on the outside of 1 window. The quote was as promised the final price even though the price of the products must have increased due to the recent supply shortages due to Covid-19.
Customer in Gloucester Posted on 31/08/2021 , work completed 20/08/2021
Honest and Professional Service
Customer Service
Quality
Value
A straightforward and professional service. No pressuring sales, a very competitive price, adherence to the quote and schedule given and the work to replace window with a French door, carried out very carefully and efficiently by all concerned. Minimal amount of dust, very surprising considering this room had white walls! Thank you Albany Windows. I'll be back!
Customer in Gloucestershire Posted on 27/08/2021 , work completed 09/08/2021
PVCu Door
Customer Service
Quality
Value
One of several companies I contacted. Chose Albany because not only competitive price but very professional and efficient. No heavy sales, unlike other company. Arrived, measured, showed us options, gave quote and left without all the usual over the top offers, etc. Arrived and fitted as agreed. Excellent product and job. Would definitely recommend and use again.
Denise in Gloucestershire Posted on 31/07/2021 , work completed 30/06/2021
Absolutely delighted with products & service
Customer Service
Quality
Value
I wasn't looking forward to replacing the windows and doors; perceptions of a hard sell and then patching up wallpaper/paint afterwards made me dread this. I couldn't have found a better company to make me change my mind. Christian and Pete were so informative, knowledgeable and honest about what would look good in our old home. We absolutely love the flush finish on the windows and the new front door has made such a positive improvement on bringing light into our hallway. The installation team were just brilliant - no damage or repairs to wallpaper etc. They were so careful and considerate, we were delighted. The service surpassed all of our expectations. So much so that we have booked them to install the last door and large window too. I have no hesitation whatsoever in recommending the Albany Windows Ltd team. Thank you to you all - from a very happy Customer
Customer in Gloucestershire Posted on 25/07/2021 , work completed 10/07/2021
Good all round professional service
Customer Service
Quality
Value
We had five windows installed on our property, three were straight replacements but the other two were a complete glazing reconfiguration. From the start there were no pushy sales, just agreed to actions. The initial sales visit was very professional, discussing options, providing choices, and an idea of prices and timescales. We were given a quote that has been honoured throughout. A second visit measured the windows and confirmed the orders when we decided to proceed. The installation team arrived as arranged, were extremely professional, courteous, and consulted on any issues discovered or finishes required. We had one issue with the pattern of the pane which was installed but this was discussed and resolved without any quibble. I would thoroughly recommend the company to anyone.
Customer in Gloucestershire Posted on 22/07/2021 , work completed 23/06/2021
An excellent company - would recommend
Customer Service
Quality
Value
The service received from Albany Windows has been excellent; I would not hesitate to use them again in the future. I initially contacted Albany to discuss upgrading the conservatory roof and the fitting of some new doors from the kitchen into the conservatory. Peter (the director) clearly knew his stuff and during his initial visit he talked through options with regards to our conservatory roof - whilst his company could not help with the fitting of a new roof (in the end a fibreglass roof was the only option) he was able to quote for and supply and fit new suitable doors and side windows to enable a fibreglass roof to be fitted. Communication has been excellent from beginning to end and timescales clearly communicated and updated throughout. On the day of the install, the fitters turned up nice and early (on time) – I was very impressed with the fitters (team of 3) who were hard working and polite throughout and very tidy in their work. A fourth member of the team arrived towards the end of the installation to check workmanship and that everything was as it should be. You can tell that the doors are of very high quality. Thank you Albany Windows for such an excellent service.
Customer in Gloucestershire Posted on 03/07/2021 , work completed 29/06/2021
Great service definitely recommend!
Customer Service
Quality
Value
We recently had all the windows in the house and porch door replaced and this was the first time we have used Albany. The service from initial quote, survey and actually work was professional and very efficient. The fitters were very friendly, tidied up after themselves and worked very hard. The job was finished to the expected standard and we are pleased with the results. Excellent customer service and I would highly recommend this company.
Raj in Gloucestershire Posted on 24/06/2021 , work completed 28/04/2021
Triple glazed windows & front doot
Customer Service
Quality
Value
They were courteous and polite and finished the job on time. I would recommend them to anyone. The budget was agreed to and the schedule. They completed installing the front door and replacement windows
David in Gloucestershire Posted on 01/06/2021 , work completed 25/05/2021
Excellent Allround Service
Customer Service
Quality
Value
We found a conservatory we liked at Albany Windows, Cheltenham and were impressed by the way our initial enquiry was handled. We asked for a quotation, were visited by a member of staff and the price was emailed through on the date promised. When construction started we were very impressed by both the workmanship, attitude and politeness of the staff. They worked quickly, efficiently and cleaned up well each day. We are delighted with the end result and are now busy buying furniture! We thoroughly recommend Albany Windows without hesitation.
David in Oxfordshire Posted on 10/05/2021 , work completed 06/05/2021
Replacement Windows and Door
Customer Service
Quality
Value
This is the second time we have used Albany Windows. We were so pleased with the quality of the workmanship and materials used 2 years ago in building a Conservatory and separate Enclosed Porch for our Front Entrance that we saw no reason to go elsewhere. We were very pleased to see the same team of builders/fitters as previously and they were as efficient as before taking great care to protect all internal carpets and décor when working so that after the job was completed no extra cleaning and decorating was required by ourselves. The job was completed and everything tidied in the 1 and 1/2 days they originally estimated. Amazing performance.
Robert in Gloucestershire Posted on 04/05/2021 , work completed 21/04/2020