Endorsed by Which?

Albany Windows Ltd

4.9

375 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
375 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great work, and workmen
Customer Service
Quality
Value
Complete new windows & built conservatory on the previous footprint. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, and the efficiency of the Team and would recommend " Albany Windows" to anyone.
Customer in Gloucestershire Posted on 06/11/2022 , work completed 03/10/2022
Competent Firm
Customer Service
Quality
Value
Albany windows met all expectations in providing their service to us. They were friendly from outset, all personnel knew their role, they did what they said they would do all appointments were met and all timescales were met. Fitters were on time, polite and knew exactly what they were doing. All floors were covered in dust sheets including stairs. They worked hard from start to finish and left everywhere tidy and clean. Finished job was to our satisfaction.A thoroughly competent firm and job
Customer in Gloucestershire Posted on 29/10/2022 , work completed 20/10/2022
Completed on schedule
Customer Service
Quality
Value
We had some new windows fitted by Albany at the end of September. The work required brick, block work and plastering. All complete to a high standard. The level of care taken to protect carpets and furnishings was exceptional. Will be in touch next spring to have more windows. Thanks to all at Albany.
Customer in Gloucestershire Posted on 11/10/2022 , work completed 29/09/2022
Albany Windows Cheltenham
Customer Service
Quality
Value
We were given a clear indication of a breakdown of the cost and the expected time the windows would be fitted. The brochure was very informative and gave us a clear indication of the types of windows we could have and any questions we had were answered by the surveyors. We did not pay any money until after completion. The 4 fitters arrived and worked diligently until all windows were completed, even though there were heavy downpours of rain. They were very professional treating our property with respect by covering the floors and clearing any mess made each day, even cleaning the finished windows. We did not need to repair any brickwork or plaster near them. The windows are of a high standard and we are very pleased with the results. The 4 fitters were very friendly and worked hard to finish in the 2 days allocated. We would recommend Albany of Cheltenham to anyone who is thinking of replacing their windows.
Marion in Gloucestershire Posted on 24/09/2022 , work completed 09/09/2022
Very professional
Customer Service
Quality
Value
I had a large lounge wooden window replaced. Very good service from start to finish and kept me informed of timeframes to complete the work, and cleared up when they had finished. Very refreshing to find a professional company, will definitely use again.
Customer in Gloucestershire Posted on 06/09/2022 , work completed 05/07/2022
The trader replied (on 09/09/2022)
Thanks for the fab review. See you next time!
High standard and spot on
Customer Service
Quality
Value
Affordable, no pushy sales and an excellent job. We have used them twice for separate jobs a year apart and had the same great experience both times. Will definitely use again.
Customer in Gloucestershire Posted on 12/08/2022 , work completed 28/07/2022
The trader replied (on 09/09/2022)
Thank you for your great review, it is greatly appreciated.
Honest and professional
Customer Service
Quality
Value
We had 5 UPVC sash windows fitted over two days. The process from start to finish was professional and friendly. The quote visit was straightforward and not at all pushy. The guys carrying out the work were hardworking (even in the heat over the two days!) and they clearly worked well together. They were tidy and not intrusive at all. It's such a risk using a company you haven't used before and we have had bad experiences in the past. However, I would highly recommend Albany windows and will definitely use again in the future. Thank you.
Helen in Gloucestershire Posted on 27/07/2022 , work completed 11/07/2022
The trader replied (on 28/07/2022)
Thank you for a great review Helen! Wishing you many years of enjoyment from your new sash windows.
Used before and Used again - Great Service
Customer Service
Quality
Value
We had Pete (who also did our previous work at our last home) come to our new home to instal a door. A complicated job but done well; there was no existing door but we now have access through the new door into the garage which is great. Pete and Jeff were on site working and were always happy, worked efficiently and tidily. Would have them back again.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 06/06/2022
The trader replied (on 21/07/2022)
Thank you for the wonderful review!
New front door
Customer Service
Quality
Value
I'm delighted with my new composite front door recently fitted by Albany Windows. From my initial visit to their showroom, through to final installation, everybody I dealt with was friendly and efficient, with no pushy sales techniques. The installation itself took less than half a day, with everything left neat and tidy at the end. I'd be happy to recommend this company, and am indeed likely to use them again for some replacements windows.
Customer in Gloucestershire Posted on 16/07/2022 , work completed 08/07/2022
The trader replied (on 20/07/2022)
Thank you for the great review. We hope you get many years of enjoyment from your new composite front door!
Very happy with my new French doors
Customer Service
Quality
Value
I just had French Door for Juliet balcony installed by Albany Windows and I'm 100% happy with the service. From start to finish very professional, knowledgeable and friendly people were dealing with my door. It was a birthday present for my dog who is 7 and he's recently had orthopedic surgery, and he can't jump up and down like he used to. Specially thanks to David and Nathan, and of course Pete. Thank you so much for your custom. I have a very happy dog now
Customer in Gloucestershire Posted on 07/07/2022 , work completed 27/06/2022
The trader replied (on 20/07/2022)
Delighted to make your dogs day! Enjoy your new French doors this summer. Thank you for the excellent review.