Endorsed by Which?

Albany Windows Ltd

4.9

368 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
368 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Used before and Used again - Great Service
Customer Service
Quality
Value
We had Pete (who also did our previous work at our last home) come to our new home to instal a door. A complicated job but done well; there was no existing door but we now have access through the new door into the garage which is great. Pete and Jeff were on site working and were always happy, worked efficiently and tidily. Would have them back again.
Which? Trusted Traders Consumer Posted on 21/07/2022 , work completed 06/06/2022
The trader replied (on 21/07/2022)
Thank you for the wonderful review!
New front door
Customer Service
Quality
Value
I'm delighted with my new composite front door recently fitted by Albany Windows. From my initial visit to their showroom, through to final installation, everybody I dealt with was friendly and efficient, with no pushy sales techniques. The installation itself took less than half a day, with everything left neat and tidy at the end. I'd be happy to recommend this company, and am indeed likely to use them again for some replacements windows.
Customer in Gloucestershire Posted on 16/07/2022 , work completed 08/07/2022
The trader replied (on 20/07/2022)
Thank you for the great review. We hope you get many years of enjoyment from your new composite front door!
Very happy with my new French doors
Customer Service
Quality
Value
I just had French Door for Juliet balcony installed by Albany Windows and I'm 100% happy with the service. From start to finish very professional, knowledgeable and friendly people were dealing with my door. It was a birthday present for my dog who is 7 and he's recently had orthopedic surgery, and he can't jump up and down like he used to. Specially thanks to David and Nathan, and of course Pete. Thank you so much for your custom. I have a very happy dog now
Customer in Gloucestershire Posted on 07/07/2022 , work completed 27/06/2022
The trader replied (on 20/07/2022)
Delighted to make your dogs day! Enjoy your new French doors this summer. Thank you for the excellent review.
Excellent,
Customer Service
Quality
Value
New front door was installed quickly and efficiently and at a competitive price. After-sales service was excellent. Would highly recommend.
Roger in Gloucestershire Posted on 26/06/2022 , work completed 18/06/2022
The trader replied (on 20/07/2022)
Thank you for the great review! Wishing you many years of enjoyment from your new door.
First class service....
Customer Service
Quality
Value
We obtained four quotations for a new back door and chose Albany who were quick to respond, with an uncomplicated sales pitch, a competitve price, a short lead time of 4 - 6 weeks and required no deposit. A follow up survey preceded the installation which took place within the estimated time, without fuss and the room/outside area was left clean and tidy. All the Albany personnel were polite and easy to deal with and we are very happy with the the overall quality of the finished job. Thank you Albany, certainly a company to recommend.
Customer in Gloucestershire Posted on 31/05/2022 , work completed 18/05/2022
Good all round performance
Customer Service
Quality
Value
Install UPVC French doors and kitchen door. Estimate of time from order to delivery, one month. Yes, within a day or two. Notice of installation, short but acceptable. The company had installed a smart front door a few weeks earlier, which had gone without hitch. The doors appear well made with good security features. The installers were friendly and helpful. A couple of minor faults were dealt with very quickly by the companies trouble shooter. Overall, very happy.
John in Gloucestershire Posted on 19/05/2022 , work completed 30/04/2022
Satisfactory product and fitting.
Customer Service
Quality
Value
I chose Albany over another company with very similar price quotes because Albany's suggested the lead time to fitting new double glazed patio doors and kitchen windows was about six weeks as opposed to sixteen weeks quoted by the other company. In the event, because of a cancellation Albany did the job in less than a fortnight. Albany staff were helpful throughout and I'm very happy with the finished product.
David in Gloucestershire Posted on 11/05/2022 , work completed 08/04/2022
Excellent work
Customer Service
Quality
Value
Having had our doors replaced earlier in the year we decided to have our windows replaced. As before the work was completed to a high standard and in a timely fashion. The fitters were polite, friendly and tidy workers. We would thoroughly recommend Albany Windows.
Customer in Gloucestershire Posted on 07/05/2022 , work completed 07/04/2022
Happy with the service
Customer Service
Quality
Value
Whilst replacing the door, they encountered a challenging situation which was resolved, but took longer than had been expected. Nonetheless, the invoice for the installation was unchanged rather than asking us to pay for the extra time and materials to remedy, which was a pleasant surprise. Very happy with the door, although Covid issues restricted some of the colour choices that would have previously been available.
Customer in Gloucestershire Posted on 27/04/2022 , work completed 07/04/2022
Good work
Customer Service
Quality
Value
Had windows and doors replaced by Albany Windows and am very pleased with the results. The fitters were polite and efficient and the work completed to a high standard. Would recommend.
Customer in Gloucestershire Posted on 15/04/2022 , work completed 07/04/2022