Endorsed by Which?

Albany Windows Ltd

4.9

360 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
360 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
First class service
Customer Service
Quality
Value
Very satisfied, Quick and tidy. Well pleased with the job.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
100% Recommendation.
Customer Service
Quality
Value
Really great service. Window and bifold bought. Super quick to come and measure up and get quote to us. Really helpful advice on choosing finishes and options. Totally 100% happy with the product. Also extremely grateful for help given over a problem with the building renovation that impacted the window. No fault of Albany AT ALL but they helped us to resolve even though it meant coming back after initial installation. Really grateful and we will definitely buy from them again.
Customer in Gloucestershire Posted on 21/11/2021 , work completed 15/11/2021
Quality work
Customer Service
Quality
Value
Placed order for 9 PVCu Windows and 1 PVCu Patio door in June. Delivery and fitting was estimated around 6/8 weeks but was delayed until October due to supply issues which we appreciated and had no issue with. Fitters did an excellent job and we were most impressed with their work ethic. They also did an excellent job cleaning up. One small problem with patio door (blocked drainage holes) Fitter came back within 5 days and sorted it out. We are overall very pleased with the finished job and would recommend Albany Windows to provide a quality product at a reasonable price.
Customer in Gloucestershire Posted on 07/11/2021 , work completed 21/10/2013
Five Star
Customer Service
Quality
Value
Windows/doors installation - excellent service from initial sales representative through to completion. Staff are friendly and efficient. Fault with one window has already been corrected. No hesitation in recommending them to everyone.
Customer in Gloucestershire Posted on 26/10/2021 , work completed 12/10/2021
Excellent Installation
Customer Service
Quality
Value
After they fitted a single window during our kitchen refurbishment Albany fitted three upstairs windows and a patio door downstairs. They had been recommended by a friend and other reviews were positive. The installation was completed at short notice as they had a spare slot. The installers arrived on time and the work was done within the day. They were courteous and tidy laying extensive dust sheets and cleaning up thoroughly afterwards. The windows are excellent quality with a special hinge to allow for cleaning of the outside of the opening light. With partial Argon fill to the sealed units we expect good insulation.
Customer in Gloucestershire Posted on 23/10/2021 , work completed 20/10/2021
Excellent service, work and product
Customer Service
Quality
Value
We opted for a new composite front door with side panels and have been impressed at every stage with the professional and efficient service we received from Albany Windows. Everything went very smoothly throughout the selection/ordering process, survey and installation. The door is of a very high quality and was fitted in a morning. Everything was left clean and tidy and we were given instructions on how to close and lock the door. I wouldn't hesitate to recommend this company.
Customer in Gloucestershire Posted on 19/10/2021 , work completed 05/10/2021
PVCu Windows & Door Installation
Customer Service
Quality
Value
Albany Windows replaced 5 windows & 1 door in a single day, even though it was planned for a two day job. The workmanship was to the highest standard & the workman were extremely helpful & friendly. The finish of the windows & door really gives the property a new lease of life.
Customer in Gloucestershire Posted on 04/10/2021 , work completed 29/09/2021
Excellent and professional
Customer Service
Quality
Value
We decided to have a new composite front door with side panel. Christian was very helpful in the decision-making process. We were notified when it would be fitted. The door arrived on time. The staff were very helpful and worked efficiently with minimal disruption and cleaned the area after installation. Gave instructions how to use the door as we had gotten used to an old uPVC door. We are delighted with the product which is of extremely good quality and would have no hesitation in recommending this company.
Customer in Gloucestershire Posted on 02/10/2021 , work completed 14/09/2021
Very pleased with the work.
Customer Service
Quality
Value
Albany Windows replaced all the windows and the front and back door in my house. They arrived on time and started work straight away, they were very professional and courteous. The quality of the windows and doors are outstanding. They also cleaned up after themselves and left everything ship shape.
Customer in Gloucestershire Posted on 27/09/2021 , work completed 17/09/2021
All as Planned
Customer Service
Quality
Value
We sought a quote from 3 companies to replace all of our doors and windows and other roofline work. One national and 2 local companies the national lowered their quote a number of times over a few weeks each time explaining the new price as different sale . The price still did not come close to the local companies. We picked Albany over the other local company for a number of reasons. 1 Helpfulness and speed in answering various product questions and producing numerous quotes with requested changes. 2 The price cheaper than the national company and inline with the other local company. 3 Good reviews from various sources including Trusted Traders. We are extremely happy with the quality and look of the new doors, windows and roofline. The work was completed on time by a skilled and professional team and we were left with no mess and only a small paint touch up after new cement was applied to make good on the outside of 1 window. The quote was as promised the final price even though the price of the products must have increased due to the recent supply shortages due to Covid-19.
Customer in Gloucester Posted on 31/08/2021 , work completed 20/08/2021