Albany Windows Ltd

I wasn't looking forward to replacing the windows and doors; perceptions of a hard sell and then patching up wallpaper/paint afterwards made me dread this. I couldn't have found a better company to make me change my mind. Christian and Pete were so informative, knowledgeable and honest about what would look good in our old home. We absolutely love the flush finish on the windows and the new front door has made such a positive improvement on bringing light into our hallway. The installation team were just brilliant - no damage or repairs to wallpaper etc. They were so careful and considerate, we were delighted. The service surpassed all of our expectations. So much so that we have booked them to install the last door and large window too. I have no hesitation whatsoever in recommending the Albany Windows Ltd team. Thank you to you all - from a very happy Customer

We had five windows installed on our property, three were straight replacements but the other two were a complete glazing reconfiguration. From the start there were no pushy sales, just agreed to actions. The initial sales visit was very professional, discussing options, providing choices, and an idea of prices and timescales. We were given a quote that has been honoured throughout. A second visit measured the windows and confirmed the orders when we decided to proceed. The installation team arrived as arranged, were extremely professional, courteous, and consulted on any issues discovered or finishes required. We had one issue with the pattern of the pane which was installed but this was discussed and resolved without any quibble. I would thoroughly recommend the company to anyone.

The service received from Albany Windows has been excellent; I would not hesitate to use them again in the future. I initially contacted Albany to discuss upgrading the conservatory roof and the fitting of some new doors from the kitchen into the conservatory. Peter (the director) clearly knew his stuff and during his initial visit he talked through options with regards to our conservatory roof - whilst his company could not help with the fitting of a new roof (in the end a fibreglass roof was the only option) he was able to quote for and supply and fit new suitable doors and side windows to enable a fibreglass roof to be fitted. Communication has been excellent from beginning to end and timescales clearly communicated and updated throughout. On the day of the install, the fitters turned up nice and early (on time) – I was very impressed with the fitters (team of 3) who were hard working and polite throughout and very tidy in their work. A fourth member of the team arrived towards the end of the installation to check workmanship and that everything was as it should be. You can tell that the doors are of very high quality. Thank you Albany Windows for such an excellent service.

We recently had all the windows in the house and porch door replaced and this was the first time we have used Albany. The service from initial quote, survey and actually work was professional and very efficient. The fitters were very friendly, tidied up after themselves and worked very hard. The job was finished to the expected standard and we are pleased with the results. Excellent customer service and I would highly recommend this company.

They were courteous and polite and finished the job on time. I would recommend them to anyone. The budget was agreed to and the schedule. They completed installing the front door and replacement windows

We found a conservatory we liked at Albany Windows, Cheltenham and were impressed by the way our initial enquiry was handled. We asked for a quotation, were visited by a member of staff and the price was emailed through on the date promised. When construction started we were very impressed by both the workmanship, attitude and politeness of the staff. They worked quickly, efficiently and cleaned up well each day. We are delighted with the end result and are now busy buying furniture! We thoroughly recommend Albany Windows without hesitation.

This is the second time we have used Albany Windows. We were so pleased with the quality of the workmanship and materials used 2 years ago in building a Conservatory and separate Enclosed Porch for our Front Entrance that we saw no reason to go elsewhere. We were very pleased to see the same team of builders/fitters as previously and they were as efficient as before taking great care to protect all internal carpets and décor when working so that after the job was completed no extra cleaning and decorating was required by ourselves. The job was completed and everything tidied in the 1 and 1/2 days they originally estimated. Amazing performance.

We had 3 bedroom windows replaced shortly after moving in. Although we were still in lockdown, everything from quote to fitting was prompt and competent. There was very little mess with even material dropped on a lower roof cleared away. We are having a further 3 windows replaced by this company as we were so pleased with the job they have done.

We have used Albany twice now. They came when arranged on both occasions and gave a prompt and economic quote. The work was done as arranged and was to a high standard. We are happy with the results.

Very highly recommended. Albany Windows have just replaced all our external doors and windows with ‘Smart’ anthracite aluminium doors and window frames. The whole process was, from my point of view, trouble free. The measurements were taken, the options discussed, the choices made and confirmed and the order placed. We received and agreed an installation time window, which was honoured, and with up to 5 fitters working at any one time, the complicated job was completed to a high professional standard. Both internal and complicated external remedial work was done together with Albany going to some lengths to match existing surface textures and colours. All the fitters were cheerful, friendly, respectful, competent and tidy. None of the above was unexpected as Albany Windows have, over many years, completed other works for us, friends and family members. Thank you Albany Windows.