Endorsed by Which?

Albany Windows Ltd

4.9

375 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
375 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent service, work and product
Customer Service
Quality
Value
We opted for a new composite front door with side panels and have been impressed at every stage with the professional and efficient service we received from Albany Windows. Everything went very smoothly throughout the selection/ordering process, survey and installation. The door is of a very high quality and was fitted in a morning. Everything was left clean and tidy and we were given instructions on how to close and lock the door. I wouldn't hesitate to recommend this company.
Customer in Gloucestershire Posted on 19/10/2021 , work completed 05/10/2021
PVCu Windows & Door Installation
Customer Service
Quality
Value
Albany Windows replaced 5 windows & 1 door in a single day, even though it was planned for a two day job. The workmanship was to the highest standard & the workman were extremely helpful & friendly. The finish of the windows & door really gives the property a new lease of life.
Customer in Gloucestershire Posted on 04/10/2021 , work completed 29/09/2021
Excellent and professional
Customer Service
Quality
Value
We decided to have a new composite front door with side panel. Christian was very helpful in the decision-making process. We were notified when it would be fitted. The door arrived on time. The staff were very helpful and worked efficiently with minimal disruption and cleaned the area after installation. Gave instructions how to use the door as we had gotten used to an old uPVC door. We are delighted with the product which is of extremely good quality and would have no hesitation in recommending this company.
Customer in Gloucestershire Posted on 02/10/2021 , work completed 14/09/2021
Very pleased with the work.
Customer Service
Quality
Value
Albany Windows replaced all the windows and the front and back door in my house. They arrived on time and started work straight away, they were very professional and courteous. The quality of the windows and doors are outstanding. They also cleaned up after themselves and left everything ship shape.
Customer in Gloucestershire Posted on 27/09/2021 , work completed 17/09/2021
All as Planned
Customer Service
Quality
Value
We sought a quote from 3 companies to replace all of our doors and windows and other roofline work. One national and 2 local companies the national lowered their quote a number of times over a few weeks each time explaining the new price as different sale . The price still did not come close to the local companies. We picked Albany over the other local company for a number of reasons. 1 Helpfulness and speed in answering various product questions and producing numerous quotes with requested changes. 2 The price cheaper than the national company and inline with the other local company. 3 Good reviews from various sources including Trusted Traders. We are extremely happy with the quality and look of the new doors, windows and roofline. The work was completed on time by a skilled and professional team and we were left with no mess and only a small paint touch up after new cement was applied to make good on the outside of 1 window. The quote was as promised the final price even though the price of the products must have increased due to the recent supply shortages due to Covid-19.
Customer in Gloucester Posted on 31/08/2021 , work completed 20/08/2021
Honest and Professional Service
Customer Service
Quality
Value
A straightforward and professional service. No pressuring sales, a very competitive price, adherence to the quote and schedule given and the work to replace window with a French door, carried out very carefully and efficiently by all concerned. Minimal amount of dust, very surprising considering this room had white walls! Thank you Albany Windows. I'll be back!
Customer in Gloucestershire Posted on 27/08/2021 , work completed 09/08/2021
PVCu Door
Customer Service
Quality
Value
One of several companies I contacted. Chose Albany because not only competitive price but very professional and efficient. No heavy sales, unlike other company. Arrived, measured, showed us options, gave quote and left without all the usual over the top offers, etc. Arrived and fitted as agreed. Excellent product and job. Would definitely recommend and use again.
Denise in Gloucestershire Posted on 31/07/2021 , work completed 30/06/2021
Absolutely delighted with products & service
Customer Service
Quality
Value
I wasn't looking forward to replacing the windows and doors; perceptions of a hard sell and then patching up wallpaper/paint afterwards made me dread this. I couldn't have found a better company to make me change my mind. Christian and Pete were so informative, knowledgeable and honest about what would look good in our old home. We absolutely love the flush finish on the windows and the new front door has made such a positive improvement on bringing light into our hallway. The installation team were just brilliant - no damage or repairs to wallpaper etc. They were so careful and considerate, we were delighted. The service surpassed all of our expectations. So much so that we have booked them to install the last door and large window too. I have no hesitation whatsoever in recommending the Albany Windows Ltd team. Thank you to you all - from a very happy Customer
Customer in Gloucestershire Posted on 25/07/2021 , work completed 10/07/2021
Good all round professional service
Customer Service
Quality
Value
We had five windows installed on our property, three were straight replacements but the other two were a complete glazing reconfiguration. From the start there were no pushy sales, just agreed to actions. The initial sales visit was very professional, discussing options, providing choices, and an idea of prices and timescales. We were given a quote that has been honoured throughout. A second visit measured the windows and confirmed the orders when we decided to proceed. The installation team arrived as arranged, were extremely professional, courteous, and consulted on any issues discovered or finishes required. We had one issue with the pattern of the pane which was installed but this was discussed and resolved without any quibble. I would thoroughly recommend the company to anyone.
Customer in Gloucestershire Posted on 22/07/2021 , work completed 23/06/2021
An excellent company - would recommend
Customer Service
Quality
Value
The service received from Albany Windows has been excellent; I would not hesitate to use them again in the future. I initially contacted Albany to discuss upgrading the conservatory roof and the fitting of some new doors from the kitchen into the conservatory. Peter (the director) clearly knew his stuff and during his initial visit he talked through options with regards to our conservatory roof - whilst his company could not help with the fitting of a new roof (in the end a fibreglass roof was the only option) he was able to quote for and supply and fit new suitable doors and side windows to enable a fibreglass roof to be fitted. Communication has been excellent from beginning to end and timescales clearly communicated and updated throughout. On the day of the install, the fitters turned up nice and early (on time) – I was very impressed with the fitters (team of 3) who were hard working and polite throughout and very tidy in their work. A fourth member of the team arrived towards the end of the installation to check workmanship and that everything was as it should be. You can tell that the doors are of very high quality. Thank you Albany Windows for such an excellent service.
Customer in Gloucestershire Posted on 03/07/2021 , work completed 29/06/2021