Albany Windows Ltd

We have used Albany twice now. They came when arranged on both occasions and gave a prompt and economic quote. The work was done as arranged and was to a high standard. We are happy with the results.

Very highly recommended. Albany Windows have just replaced all our external doors and windows with ‘Smart’ anthracite aluminium doors and window frames. The whole process was, from my point of view, trouble free. The measurements were taken, the options discussed, the choices made and confirmed and the order placed. We received and agreed an installation time window, which was honoured, and with up to 5 fitters working at any one time, the complicated job was completed to a high professional standard. Both internal and complicated external remedial work was done together with Albany going to some lengths to match existing surface textures and colours. All the fitters were cheerful, friendly, respectful, competent and tidy. None of the above was unexpected as Albany Windows have, over many years, completed other works for us, friends and family members. Thank you Albany Windows.

Excellent service in every respect from quotation, through to survey and installation. Everything carried out promptly and on time agreed.

We asked for a quote last year for our conservatory to be rebuilt on the existing base. Albany Windows provided a detail quote which wasn't the cheapest but included everything we were looking for. We only recontacted AW to go ahead with the work this February. They immediately came out to measure up, and were ready to go ahead in 5 weeks. They honoured the existing quote despite some extra work on guttering and electrics. The guys who came were polite, industrious and easy to deal with. They left things tidy each evening. The work was done to a very high standard, with arrangements for finishing of some details easy to arrange. We are very happy to recommend this firm and will certainly hope to use them again ourselves.

I contacted Albany Windows when I was enquiring about having my front door replaced. An appointment was made to come out to my property and speak with me in person about what I was wanting. I thought that was good customer service. I made my choice of door from the quotes I received and I couldn’t be happier with the results. The chaps who came out to fit the door were friendly, helpful and very professional. They took their time getting the door absolutely right and it looks amazing. Such great quality it was just what I wanted. The whole process from start to finish with Albany Windows was spot on. So pleased with my new door. Thank you.

We recently had all the windows in the house replaced and this was the third time we have used Albany. We have previously had a conservatory built and new front and back doors. On all three jobs the service was professional and very efficient. The workmen were very friendly, tidied up after themselves and worked very hard. All three jobs were finished to a very high standard and we are so pleased with the results. Excellent customer service and I would highly recommend this company.

I had a new front door and I’m absolutely thrilled with it. The team were all very friendly and helpful. There was no sales pressure either. I was expecting to wait some time for my door with Covid and was surprised at how quickly it was ready, then fitted 2 days later! The fitters were also very friendly and courteous and did a great job. I would highly recommend Albany Windows and would definitely choose them again.

Pete was really helpful when we visited to discuss fitting bifold doors and it was good to be able to see examples in the showroom as at that point we were still undecided whether bi folds or patio were the way to go. The measuring and ordering process were efficient and surprisingly no money was requested up front. Information on time scale of delivery was honest - given that we went into lockdown 3 in the middle of our order progressing through the system. An efficient neat tidy job was carried out by the fitters who were pleasant and courteous. Would definitely recommend and use again. Not the cheapest but a fair price.

Albany allowed 3 days to fit our 6 new windows and 1 door, but completed in 2 days in the middle of Winter. On arrival they put down dust sheets everywhere to spare the carpets. They were polite and told us what was happening right through the process and then went through all the locks etc. with us on completion. Wherever render or plaster was chipped or had broken, it was repaired ready for painting and it was minimal. The New windows and door look brilliant and are in keeping with our older property and are a quality product. The craftsmen do like tea and biscuits if you have them handy :)

I'd ordered 5 windows and a composite front door. Due to lockdowns etc I'd thought I'd get the installation in the new year but I was really surprised and happy to say they contacted me on a Tuesday at the beginning of December and were able to get it all done on the Friday of the same week! Tom and Dave were professional, friendly, tidy, meticulous and even helped get my car going when the battery had died! They cleared up after themselves and explained everything to me and I've been warmer ever since. No problems at all since then and would happily refer them to anyone. Great price as well.