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Endorsed by Which?
Albany Windows Ltd
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Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
385 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great company
Customer Service
Quality
Value
Fast, efficient and professional service.
Alison, Gloucestershire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Albany windows arrived quickly at the time arranged & worked quietly & efficiently to fit the front door we had ordered from them earlier. Very pleased with the result. Also very patient & knowledgeable when we opened the door. An excellent company and I will use them again if & when I need new doors & windows.
Hazel, Gloucestershire
, work completed
Recommended
Efficient & great product
Customer Service
Quality
Value
From survey of door to fitting, everything was first rate. Fitters very professional & even helped with plumbing issue which surfaced during their fitting. Delighted all round.
Chris, Worcestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Workmen very good and polite and worked very hard, nothing was too much. Cleaned up every night and after every thing was finished. I felt I could leave them to work and felt the house was safe in their hands. I would highly recommend them if I wanted any more work done, I would have them back.
Vermayle, Gloucestershire
, work completed
Recommended
Fantastic Job
Customer Service
Quality
Value
Sales lady Clair arrived on time, very knowledgeable, great input, secured a sale. Fitters very friendly, professional and left no mess or decorating to do. We are delighted with our new windows. Thank You very much.
Alan, Gloucestershire
, work completed
Recommended
Quick and neat
Customer Service
Quality
Value
Initial contact was friendly and helpful. The workmen arrived on time and quickly removed the old windows making very little mess. Neat cover strips mean that no internal redecorating was required. At all stages these people were a pleasure to deal with.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Would have no hesitation in using them again - fast, efficient service and really pleasant to deal with.
Catherine, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Quick and efficient job. Polite workman. Did exactly what I wanted quickly and with minimum fuss. Brilliant service. Highly recommended.
Michelle, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
After searching double glazing firms in the area I settled on Albany Windows. I visited the showroom and really liked the quality of their windows. The staff were very helpful and didn't pressurise me at all. I had all my windows and doors replaced which was a huge job. The work was carried out to a very high standard. I thought the fitters all worked very well together and are a credit to the company.
Linda, Gloucestershire
, work completed
Recommended
Impressed and Pleased
Customer Service
Quality
Value
All aspects, from help with selection of windows and doors, quotation and information, to the installation was excellent.
Mark, Gloucestershire
, work completed
Recommended
Excellent result, cooperative workforce
Customer Service
Quality
Value
I have used them several times in the past and have always been very satisfied with their work. They fitted replacement windows throughout the house and were involved in both the design and construction of the bay window. The new windows were installed within two days and are of an excellent quality. Their work was neat and tidy and the workers were a pleasure to have around and were helpful in everyway. Overall we were happy with the end result. Highly recommended.
David, Gloucestershire
, work completed
Recommended
Super
Customer Service
Quality
Value
Very prompt. Clean + tidy workers.
Barbara, Gloucestershire
, work completed
Recommended
Happy to recommend - fast , clean and efficient
Customer Service
Quality
Value
We had a replacement conservatory. We were very pleased that Albany Windows turned up when they said they would, kept us informed and did an excellent job. Rain was forecast on the day they started, so they brought enough people to make sure the conservatory was water tight and secure by the end of the first day.
Which? Trusted Traders Consumer
, work completed
Recommended
Seamless from start to finish
Customer Service
Quality
Value
I have used Albany before about 10 years ago but still got in some more quotes. After dealing with high pressure sales elsewhere, I found dealing with Albany was still no pressure & seamless from start to finish. Very pleased with my new windows & won't hesitate using Albany in the future.
Amanda, Gloucestershire
, work completed
Recommended
Efficient, Hassle free
Customer Service
Quality
Value
From the start of all our negotiations and communication with Albany, their staff were very polite, friendly, un pushy and very helpful. I left them in the house to get on with their work and they fitted our windows expertly, quickly and with no mess.
Nicola, Gloucestershire
, work completed
Recommended
First class
Customer Service
Quality
Value
A top quality product along with top quality fitters & customer service. Will definitely recommend to others.
Paul, Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very efficient service from start to finish and extremely reasonably priced. We will use them again.
Rose, Gloucestershire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Would have them work for me again. Good job.
Jacquie, Gloucestershire
, work completed
Recommended
Professional & friendly
Customer Service
Quality
Value
From the moment we contacted Albany Windows they were professional, friendly and honest. We are so pleased with our composite door and will be going back to Albany if we need further work.
Natasha, Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Work was completed professionally and the fitting team were excellent, sorting out another issue at no extra charge. Quality work using quality materials.
Paul, Gloucestershire
, work completed
Recommended
Professional and straight forward
Customer Service
Quality
Value
Easy to deal with, what they said, they did. Really pleased with the door, service levels and professionalism of the company and employees. Highly recommended. Will use them again.
Kate, Gloucestershire
, work completed
Recommended
A very high standard
Customer Service
Quality
Value
I thought the fitters put the patio door together with a lot of care and attention. They did not rush the job so it looked first class.
Gordon, Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Arrived on time and did the work quickly, pleasant workers.
Juliet, Gloucestershire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
The fitters were superb. Clean, tidy, good sense of humour and they did a very good job. They are a credit to your company.
Barbara, Gloucestershire
, work completed
Recommended
Very high standard
Customer Service
Quality
Value
The work was done to a very high standard and very efficient, they were also very polite and helpful. I would have them back.
Sheila Ann, Gloucestershire
, work completed
Recommended