Endorsed by Which?

Albany Windows Ltd

4.9

386 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
386 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Bifold Door & Window - great service & quality
Customer Service
Quality
Value
Albany Windows supplied and installed an aluminium bifold door and casement window for my extension. I found Albany to be competitive and they provided a detailed quotation which gave me confidence I was dealing with a professional company. When I asked for an amendment to the quotation this was done within 48 hours. Pete from Albany carried out the site survey and helped advise me on the best arrangements for the bifold door opening. He couldn’t have been more friendly and helpful. When the door and window were ready, Pete called me to arrange a fitting date which was flexible to suit my availability. The installation team did a great job getting the bifold and window fitted in a day with no issues. The installation was clean and tidy and I was given a thorough run through of how to operate the bifold doors. The install team left no mess and took away all packaging and rubbish. I was delighted with the quality of the bifold and window, they had been fabricated from high quality narrow aluminium sections maximising the glazing area and the operating gear was smooth running and has a substantial feel to it. The insurance backed guarantee was sent to me promptly upon completion. I wanted to use a local established company to have the confidence I would get a quality product and installation, and also that they would be on hand for any aftercare if it were to be required. Albany exceeded all my expectations and I can’t recommend them enough.
Customer in Gloucestershire Posted on 05/09/2020 , work completed 19/08/2020
Great window company
Customer Service
Quality
Value
Albany windows Ltd recently fitted a large bay replacement window in my bungalow. I was very impressed with their service, including my initial call to their office, a young man coming to give a quote (no hard sell), the surveyor/owner, who carefully measured up and gave me friendly advice, and finally, the two man team who fitted the window. They came on time, were very careful and tidy workers, plus they were polite and friendly too. I am very pleased with the standard of the work, and the quality of the window, and would not hesitate to use Albany Windows Ltd again in the future.
Customer in Gloucestershire Posted on 15/08/2020 , work completed 23/07/2020
Complete Renovation Works
Customer Service
Quality
Value
Fantastic product accommodating need for nonstandard dimensions, and professional helpful staff. Team on site professional and polite replacing all doors and windows with minimal mess or disruption, working with builder to resolve any issues. Even during the pandemic nothing was too much trouble - highly recommend!
Customer in Gloucestershire Posted on 21/07/2020 , work completed 01/07/2020
Great quality and workmanship
Customer Service
Quality
Value
Third time I've used Albany, this time was a build of a conservatory at the rear of my property. Initial meeting was good with expert suggestions made about best options to go for considering my property is fairly small. Prices and plans were clear and didn't go over budget. The guys who built it were really friendly and considerate, again quality of work was great.
Customer in Gloucestershire Posted on 22/09/2020 , work completed 19/11/2019
French door installation
Customer Service
Quality
Value
Excellent service in every respect from quotation, through to survey and installation. Everything carried out promptly and on time agreed.
Ian in Gloucestershire Posted on 31/03/2021 , work completed 17/03/2021
Albany Windows Cheltenham
Customer Service
Quality
Value
We have used Albany twice now. They came when arranged on both occasions and gave a prompt and economic quote. The work was done as arranged and was to a high standard. We are happy with the results.
Peter in Gloucestershire Posted on 12/04/2021 , work completed 30/03/2021
Excellent service, work and product
Customer Service
Quality
Value
We opted for a new composite front door with side panels and have been impressed at every stage with the professional and efficient service we received from Albany Windows. Everything went very smoothly throughout the selection/ordering process, survey and installation. The door is of a very high quality and was fitted in a morning. Everything was left clean and tidy and we were given instructions on how to close and lock the door. I wouldn't hesitate to recommend this company.
Customer in Gloucestershire Posted on 19/10/2021 , work completed 05/10/2021
Excellent Installation
Customer Service
Quality
Value
After they fitted a single window during our kitchen refurbishment Albany fitted three upstairs windows and a patio door downstairs. They had been recommended by a friend and other reviews were positive. The installation was completed at short notice as they had a spare slot. The installers arrived on time and the work was done within the day. They were courteous and tidy laying extensive dust sheets and cleaning up thoroughly afterwards. The windows are excellent quality with a special hinge to allow for cleaning of the outside of the opening light. With partial Argon fill to the sealed units we expect good insulation.
Customer in Gloucestershire Posted on 23/10/2021 , work completed 20/10/2021
Very pleased with the work.
Customer Service
Quality
Value
Albany Windows replaced all the windows and the front and back door in my house. They arrived on time and started work straight away, they were very professional and courteous. The quality of the windows and doors are outstanding. They also cleaned up after themselves and left everything ship shape.
Customer in Gloucestershire Posted on 27/09/2021 , work completed 17/09/2021
Prompt and professional
Customer Service
Quality
Value
Albany Windows were extremely helpful. Their staff were polite and efficient. Their work was brilliant and they left everything clean & tidy.
Ivor, Gloucestershire Posted on 18/02/2019 , work completed 18/02/2019
Excellent service
Customer Service
Quality
Value
I am very pleased indeed with the new triple-glazed windows and doors installed by Albany Windows. The team were professional, polite, cheerful, willing and very hardworking. Nothing was too much trouble and they went out of their way to make sure that everything was completed to my satisfaction. I would have no hesitation in recommending Albany Windows.
Customer in Gloucestershire Posted on 25/11/2019 , work completed 21/11/2019
Lovely windows and great gang of guys
Customer Service
Quality
Value
Installed 8 windows, 1 french door, brick work and concrete lintel. Work included. 1) Remove large window in kitchen, remove lower brick work and convert to french doors. Concrete lintel above new door. 2) Bricked up old back door, and converted to window. They worked very hard and the final finish was great. They used the bricks removed from the french doors to brick up the old door and you cant tell which was the old brick work. The guys were very friendly, the quoting are straight forward, and there was no pressure selling. Recommend to all.
Customer in Gloucestershire Posted on 26/11/2019 , work completed 05/10/2019
Excellent service highly recommended
Customer Service
Quality
Value
Have used this company twice now once in July once in October. Highly recommend the service. good prices, no hard sell, polite, professional and efficient. Very happy.
Customer in Gloucestershire Posted on 11/11/2020 , work completed 24/07/2020
Good all round performance
Customer Service
Quality
Value
Install UPVC French doors and kitchen door. Estimate of time from order to delivery, one month. Yes, within a day or two. Notice of installation, short but acceptable. The company had installed a smart front door a few weeks earlier, which had gone without hitch. The doors appear well made with good security features. The installers were friendly and helpful. A couple of minor faults were dealt with very quickly by the companies trouble shooter. Overall, very happy.
John in Gloucestershire Posted on 19/05/2022 , work completed 30/04/2022
Very happy with my new French doors
Customer Service
Quality
Value
I just had French Door for Juliet balcony installed by Albany Windows and I'm 100% happy with the service. From start to finish very professional, knowledgeable and friendly people were dealing with my door. It was a birthday present for my dog who is 7 and he's recently had orthopedic surgery, and he can't jump up and down like he used to. Specially thanks to David and Nathan, and of course Pete. Thank you so much for your custom. I have a very happy dog now
Customer in Gloucestershire Posted on 07/07/2022 , work completed 27/06/2022
The trader replied (on 20/07/2022)
Delighted to make your dogs day! Enjoy your new French doors this summer. Thank you for the excellent review.
New windows
Customer Service
Quality
Value
Decided to install six double- glazed windows to replace originals and chose Albany Windows to avoid large national companies with poor reputations. There were no pressure-selling techniques, unbelievable discounting or even requests for upfront payments. They were quick to respond to an initial phone call and the subsequent quote was comprehensive and detailed. Upon acceptance a survey and measurements were soon undertaken. The schedule overran a bit, but the installation process was quick and clean with a minimum of disruption and the fitters cleaned up admirably at the end. The quote was adhered to and there were several payment options available. Would employ again and recommend this company.
Christopher in Gloucestershire Posted on 21/12/2021 , work completed 15/12/2021
Quality product. Excellent fitting.
Customer Service
Quality
Value
We had our 3 bed bungalow completely double glazed including 2 doors. The sales person was informative and helpful and not at all pushy. Surprisingly the cost was on a par with other far less professional companies offering a lesser product. Fitting was carried out by two gents over 2 days and to a high standard. Required some minor remedial work which was carried out promptly. Customer service first class. So impressed that we had no hesitation in using them again to install windows in a garage conversion some months later. Just as helpful even when we had to change some sizes. Nothing too much trouble.
Customer in Gloucestershire Posted on 01/02/2023 , work completed 22/07/2001
Competent Firm
Customer Service
Quality
Value
Albany windows met all expectations in providing their service to us. They were friendly from outset, all personnel knew their role, they did what they said they would do all appointments were met and all timescales were met. Fitters were on time, polite and knew exactly what they were doing. All floors were covered in dust sheets including stairs. They worked hard from start to finish and left everywhere tidy and clean. Finished job was to our satisfaction.A thoroughly competent firm and job
Customer in Gloucestershire Posted on 29/10/2022 , work completed 20/10/2022
Great friendly service fantastic job
Customer Service
Quality
Value
Complete new front door and side windows fitted. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, the efficiency of the team, their cleanliness and friendly service and would recommend Albany Windows. We will be using them again to do our windows in due course.
Nick in Gloucestershire Posted on 23/11/2022 , work completed 24/10/2022
Trade with confidence.
Customer Service
Quality
Value
It’s always great to know that you’ve chosen well, none more so than me deciding to go with Albany for a new front door. It’s a great product fitted by amazing fitters. The meticulous attention to detail that Jeff gave was amazing. There was no get it fitted and disappear. The saying fine toothed comb springs readily to mind when describing how Jeff completed the job. It would be fair to say that Pete played his part too. Thank you both for a job well done. I have no qualms in recommending them to anyone.
Customer in Gloucestershire Posted on 06/06/2024 , work completed 06/06/2024
The trader replied (on 16/10/2024)
Thank you for the kind review. Great to hear you are so happy with the result.
Excellent work and people
Customer Service
Quality
Value
We had all of the windows replaced and the whole process was trouble free and with zero pressure to buy. The cost was under what we expected too. They took two days to replace the 8 windows, they were efficient and left no mess at all. The windows look great, love that we could choose a colour rather than just white! The workmen were also lovely, polite and friendly. Can’t fault this company, it’s been a pleasure to deal with them from first contact and through to completion.
Customer in Gloucestershire Posted on 17/10/2025 , work completed 02/10/2025
Great workmanship, service and communication, the windows and doors Albany fitted are second to none. They have really elevated the appearance of our
Customer Service
Quality
Value
We are giving Albany Windows a five star review. Why? They were professional, friendly and helpful from getting our quote to completing the work on our house. They installed high-quality windows and doors within our agreed schedule and budget. The workmanship the window installers provided was second to none - all for a fair and competitive price. We contacted Albany Windows after the work was complete, because we were having difficulty getting paint to match the colour of the composite door We'd had installed. They were really helpful and sourced some paint for us, which matched exactly. The new windows and doors have really elevated the appearance of our house, and we couldn't be happier. Would we recommend Albany Windows - absolutely - what a team!
Customer in Gloucestershire Posted on 03/06/2025 , work completed 20/05/2025
The trader replied (on 05/09/2025)
Thank you for your lovely review. We try to go the extra mile for our customers where we can!
My Review
Customer Service
Quality
Value
Prompt and professional.
Graham, Gloucestershire Posted on 23/09/2015 , work completed 23/09/2015
Prompt & Professional
Customer Service
Quality
Value
Arrived on time, carried out job & cleaned up after very pleased.
Guy, Gloucestershire Posted on 15/10/2014 , work completed 15/10/2014
Great work
Customer Service
Quality
Value
Very prompt attention to first enquiry. When quote accepted again prompt reply with expected date for completing the work. Done on time. Most impressed.
Jane, Gloucestershire Posted on 03/09/2014 , work completed 03/09/2014