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Endorsed by Which?
Albany Windows Ltd
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Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
385 reviews
Recommended
Recommended
by 100% of customers
Sort by
Great product, great price
Customer Service
Quality
Value
From the first visit to the final fitting all the company's staff were very polite and helpful. Much better price than the major nationals and a quality product. The fitter even carried out a repair to another window at no extra cost. I would certainly use this firm again and recommend them to others.
John, Gloucestershire
, work completed
Recommended
Nice, professional job
Customer Service
Quality
Value
Professional company who knew what they were doing and gave confidence.
Timothy, Gloucestershire
, work completed
Recommended
Great job. Prompt & professional.
Customer Service
Quality
Value
Very happy with Albany Windows. Great job! Would definitely use these traders again.
Elizabeth, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Sales service excellent. Installers skilled and left everything tidy. House left much warmer and quieter - which was the objective.
Annette, Gloucestershire
, work completed
Recommended
Very happy
Customer Service
Quality
Value
Completely satisfied with new door. Service from start to finish was excellent. Would not hesitate to recommend Albany Windows & will be using them again myself.
Vicky, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Replaced the windows through our home, 9 in total, and the service was excellent from the first call to the final installation. Advice was great, the installer were excellent, and even a slight issue with a miss communicated order was resolved no quibbles by the installers before the job was finished. Very happy to use again and recommend.
Jamie B
, work completed
Recommended
Good job
Customer Service
Quality
Value
Fitted 9 new windows and 1 door. Jim and Shaun good, clean workers.
Michael, Gloucestershire
, work completed
Recommended
Friendly, Professional and Good Service
Customer Service
Quality
Value
We needed a replacement back door. The process was straightforward and easy. We went to the showroom to chose the options we wanted. The whole job took about 3 hours. I was impressed with the workmen, the quality of the work and the door and frame.
Nicolas
, work completed
Recommended
Impressive service
Customer Service
Quality
Value
Customer service, great from start to the initial consultation right through to the fixing and installing. Traders were friendly and professional and work was delivered on time and before time and to a high standard. Will certainly recommend.
Rebecca, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
About eight months ago we had Albany Windows to supply & install front & back door to our property. We were so pleased with the result that we decided to have all wooden windows replaced with PVC. The service that we received throughout the whole process was second to none. The help in selecting the colours & the design of the windows could not be faulted. The scheduled date for the work was kept to the day. The fitters couldn't be more helpful. All the debris was cleared up & taken away. I would recommend anyone requiring an installation to contact Albany Windows.
William, Gloucestershire
, work completed
Recommended
Replace windows
Customer Service
Quality
Value
A excellent job. Very pleased with the result and the workmanship. Also the cleaning up at the end was excellent.
John, Gloucestershire
, work completed
Recommended
Extremely professional company
Customer Service
Quality
Value
Installation team worked quickly and efficiently. Polite, courteous and kept site clean and tidy at all times.
Jane, Gloucestershire
, work completed
Recommended
Another satisfied customer.
Customer Service
Quality
Value
Second time I have used them. Very good.
Nick, Gloucestershire
, work completed
Recommended
Consistent high quality.
Customer Service
Quality
Value
Have used for several years as we progressively changed our windows. Good sales - not pressurised. Very thorough pre-installation survey. High quality workmanship. Replaced door with factory defects without quibbling.
Which? Trusted Traders Consumer
, work completed
Recommended
Hassle free, brilliant job
Customer Service
Quality
Value
You could not wish for a better job. From first call, measure and survey, perfect. Day of fitting and the 3 guys were excellent, polite & professional. We were the fourth member of the family to choose Albany. Says it all in my book.
Ricky, Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
We had 2 windows fitted by Albany Windows, the whole experience was great. A friendly sales visit followed by a competitive quote and quick and clean fitting. We would happily recommend Albany and will be using them again in the future.
Rachel, Gloucestershire
, work completed
Recommended
Very Pleased
Customer Service
Quality
Value
We are very pleased with our 8 windows and 2 doors fitted in October in just 2 days. The fitters worked efficiently and did a very neat job. All the staff were reliable, helpful, pleasant and easy to deal with. We definitely recommend Albany Windows.
Graham
, work completed
Recommended
Honest, professional and reliable
Customer Service
Quality
Value
Albany Windows were very professional, had great customer service and nothing was too much trouble for them. I would use this company again and recommend them to family and friends.
Kevin, Gloucestershire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
They have made a very nice job fitting our new front door. It has made a great difference to our hallway as regards warmth. Lovely colour complemented by neighbours.
Richard, Gloucestershire
, work completed
Recommended
Good local company
Customer Service
Quality
Value
Had a composite door fitted at the end of October 2016, they offer a good price, no pushy sales reps and the work was carried out to a high standard. Only slight downside is lackadaisical communication
Terry7
, work completed
Recommended
Perfect & Professional Service from beginning to end.
Customer Service
Quality
Value
From the initial visit to the installation Albany Windows have provided a professional service we can't have asked for a better team of installers (Jim, Shaun & Nathan) on a bitterly cold day. Highly recommend all at Albany Windows.
MadAsToast
, work completed
Recommended
Professional service
Customer Service
Quality
Value
Timely, efficient & professional service. Good product range, competitive pricing, great installation service. Staff a real asset - committed to customer satisfaction. All show a real interest in the work they do for clients. Terrible format for feedback form!
Barry, Gloucestershire
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Courteous and tidy.
Rob, Gloucestershire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Our experience with Albany Windows Ltd from sales to installation of our new porch was very satisfactory. The team were polite, tidy and professional throughout. We would highly recommend.
William, Gloucestershire
, work completed
Recommended
1st class service and quality
Customer Service
Quality
Value
Albany offered the best quality door out of 3 we looked at. Staff were friendly and no pressure to make a sale. No deposit required. Fitting was complete with no fuss or mess. Would recommend Albany Windows - Cheltenham without hesitation.
Robert, Gloucestershire
, work completed
Recommended