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Endorsed by Which?
Albany Windows Ltd
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Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
386 reviews
Recommended
Recommended
by 100% of customers
Sort by
Very efficient
Customer Service
Quality
Value
Came to fit patio door, Turned up on time, Neat and Tidy. Happy with end result. Would Highly recommend
Which? Trusted Traders Consumer
, work completed
Recommended
100% Recommendation.
Customer Service
Quality
Value
Really great service. Window and bifold bought. Super quick to come and measure up and get quote to us. Really helpful advice on choosing finishes and options. Totally 100% happy with the product. Also extremely grateful for help given over a problem with the building renovation that impacted the window. No fault of Albany AT ALL but they helped us to resolve even though it meant coming back after initial installation. Really grateful and we will definitely buy from them again.
Customer in Gloucestershire
, work completed
Recommended
Used before and Used again - Great Service
Customer Service
Quality
Value
We had Pete (who also did our previous work at our last home) come to our new home to instal a door. A complicated job but done well; there was no existing door but we now have access through the new door into the garage which is great. Pete and Jeff were on site working and were always happy, worked efficiently and tidily. Would have them back again.
Which? Trusted Traders Consumer
, work completed
Recommended
Honest and professional
Customer Service
Quality
Value
We had 5 UPVC sash windows fitted over two days. The process from start to finish was professional and friendly. The quote visit was straightforward and not at all pushy. The guys carrying out the work were hardworking (even in the heat over the two days!) and they clearly worked well together. They were tidy and not intrusive at all. It's such a risk using a company you haven't used before and we have had bad experiences in the past. However, I would highly recommend Albany windows and will definitely use again in the future. Thank you.
Helen in Gloucestershire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Provided with a great service from start to finish - efficent staff, and friendly. All round great service, Very pleased with the work carried out.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
I had my downstairs windows replaced by Albany. All staff were friendly, helpful and professional. No hard selling, windows were installed in a day. I had a minor issue with one of the windows and someone arrived within a couple of days and sorted it. Highly recommended.
Customer in Gloucestershire
, work completed
Recommended
Superb service
Customer Service
Quality
Value
I was recommended by a friend to Albany Windows for a replacement kitchen window. They delivered exactly what they said they would at a competitive price. All three of their staff who visited were courteous and polite, with the resultant job being first class.
Customer in Gloucestershire
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I had all my windows replaced, including a large bay, plus doors. They had to 'cut-in' a new kitchen door and remove and make good the existing door, incuding external wall texturing. Their advice and suggested improvements were spot-on. The product is excellent quality and includes, as standard, some features that other companies charge extra for e.g 'shoot' bolts for added security. They finished-off beautifully, including painting the external walls and plastering internally where damage was unavoidable. They moved all necessary furniture and removed a kitchen unit to make room for the new door. They were friendly, helpful and efficient, and did an excellent job. They were the cheapest of the 4 quotes I received, even though Albany's quote included many more features than the others, plus additional work. I cannot recommend them highly enough!
Lana2
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I am well pleased with my new patio window. The men were very prompt and friendly. I have in the past already had windows with 'Albany' and have already recommended them to others.
Susan, Gloucestershire
, work completed
Recommended
Prompt & Professional
Customer Service
Quality
Value
Work carried out to a good standard with prompt and efficient service.
Judith, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
From the quote, through the fitting to the aftersales, Albany were professional, polite & helpful. I can't fault them & would thoroughly recommend the entire team.
Carolyn, Gloucestershire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived at time stated. Worked very well, left place clean and tidy. Polite and friendly at all times
Mary, Gloucestershire
, work completed
Recommended
Prompt & very professional
Customer Service
Quality
Value
Professional in every way from start to finish.
David, Gloucestershire
, work completed
Recommended
Good professional job
Customer Service
Quality
Value
Helpful advice given but no "hard sell". The installers arrived promptly, worked hard and were meticulous in every detail. I am happy to recommend this company.
Marcia, Gloucestershire
, work completed
Recommended
Excellent and professional
Customer Service
Quality
Value
Very pleased with the windows and the people who installed them. I would recommend them to anyone for their service from start to finish.
Ann, Gloucestershire
, work completed
Recommended
job well done
Customer Service
Quality
Value
Job completed very well and promptly. Very good service.
Joan, Gloucestershire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional Workmen.
Peter, Gloucestershire
, work completed
Recommended
A great job
Customer Service
Quality
Value
I have used the company quite a few times and wouldn't go to anyone else should I need any other jobs done. Always reliable, and efficient.
Eleanor, Gloucestershire
, work completed
Recommended
Very happy
Customer Service
Quality
Value
Completely satisfied with new door. Service from start to finish was excellent. Would not hesitate to recommend Albany Windows & will be using them again myself.
Vicky, Gloucestershire
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Replaced the windows through our home, 9 in total, and the service was excellent from the first call to the final installation. Advice was great, the installer were excellent, and even a slight issue with a miss communicated order was resolved no quibbles by the installers before the job was finished. Very happy to use again and recommend.
Jamie B
, work completed
Recommended
Prompt & Professional
Customer Service
Quality
Value
Always do a good job, Have had windows and now a front door very pleased with the quality of work and friendly staff. Love our front door.
Diane, Gloucestershire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
From the estimate process through to installation was very efficiently carried out. I will be using this company to change the rest of my windows/doors early next year.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt, professional and friendly
Customer Service
Quality
Value
The workmen were very competent, efficient and completed the job very satisfactorily and to time. We would not hesitate in recommending Albany Windows to any future clients.
Stephen Robert, Gloucestershire
, work completed
Recommended
Great job.
Customer Service
Quality
Value
I love my new patio doors. Job well done. Top quality. Will recommend. Workmen very hard working, left everything very clean and tidy.
Linda, Gloucestershire
, work completed
Recommended
Good product and installation.
Customer Service
Quality
Value
Good customer service and installation. Doors and windows are great quality, no hesitation in recommending Albany Windows.
Linda, Gloucestershire
, work completed
Recommended