/
Endorsed by Which?
Albany Windows Ltd
-
-
-
-
Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
385 reviews
Recommended
Recommended
by 100% of customers
Sort by
Helpful, professional company
Customer Service
Quality
Value
From first contact to finished installation very helpful. No hard sell. Questions answered honestly and quickly. Installation carried out efficiently even though it involved moving stuff about to gain access. Staff all charming and efficient.
Melanie, Gloucestershire
, work completed
Recommended
Brilliant.
Customer Service
Quality
Value
Workers very prompt, professional and polite.
David, Gloucestershire
, work completed
Recommended
My Review
Customer Service
Quality
Value
The work was done efficiently and in good time, and the installation team were helpful and polite.
Margaret, Gloucestershire
, work completed
Recommended
Fantastic from start to finish
Customer Service
Quality
Value
From survey & expensive to installation and customer service the team at Albany Windows have been great. They have shown their professionalism & friendly expertise through & though.
Rebekah, Gloucestershire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
From start to finish a very professional company. Everyone was very helpful and work was carried out in a very competent manner.
Jennifer, Wiltshire
, work completed
Recommended
Albany Windows superb
Customer Service
Quality
Value
We chose Albany Windows for 2 reasons: firstly, they could do different colours of PVC on the outside and inside of the windows; secondly, we got the sense that the installation team were going to be polite and competent. They lived up to both our expectations and more. The sales process was very low pressure. They didn't take money until the installation was complete and we were happy. We had one small problem with a leak which was to do with our lintel rather than their windows. Nevertheless, they came out and fixed it without quibble. We couldn't be more happy with Albany Windows. We would have no hesitation in recommending them to anyone considering buying PVC windows. This company breaks the mould when it comes to this industry - they are superb.
Which? Trusted Traders Consumer
, work completed
Recommended
Great job
Customer Service
Quality
Value
Excellent, very professional lovely finish to the work. Left the job clean and tidy will use again. Thank you.
Albert, Gloucestershire
, work completed
Recommended
Replacement Front Door
Customer Service
Quality
Value
Excellent and professional service from our initial enquiry to completion of the door installation. Minor manufacturing problem with the door fixed within 24 hours of our report.
H0ndavfr
, work completed
Recommended
Very satisfied
Customer Service
Quality
Value
Albany windows fitted a lean-to conservatory for us and we were impressed by their professionalism from the outset. They had to work in a very cramped space but worked efficiently and tidily throughout. Their standards of workmanship from groundwork right through to rendering and plastering were superb and the whole team were really pleasant to have around. Would recommend without hesitation.
Jane, Gloucestershire
, work completed
Recommended
Brilliant job and prompt and professional
Customer Service
Quality
Value
The whole team from office to workplace, very thoughtful, very professional, would not hesitate to use them again.
Robert, Gloucestershire
, work completed
Recommended
Prompt & efficient
Customer Service
Quality
Value
Albany Windows were recommended to us by our son who had his house windows all replaced by them. We were pleased with their service, extremely courteous and no hard pressure sales pitch very prompt and efficient installation. We would not hesitate in using their service again & also recommending them.
Colin, Gloucestershire
, work completed
Recommended
Highly efficient service
Customer Service
Quality
Value
Highly efficient service from showroom to fitting. Installation team were excellent and cleaned up inside and outside. Would recommend.
Nora, Gloucestershire
, work completed
Recommended
Lovely warm windows
Customer Service
Quality
Value
The lounge had bifold doors when we moved in - they were a nightmare particularly with complete lack of airtightness in the winter when the wind would blow the folds in and let freezing air into the room! We decide to replace them with sliding patio doors and after much research and some quotes chose Albany windows. The sales experience was friendly, helpful, decidedly not pushy, providing just the right level of support and information. The sales team were prepared to accommodate our timings and did not pressure us into anything. The quote was excellent value and once we had accepted everything went very smoothly, it was unusual and refreshing not to have to pay a penny deposit up front. The timescales were exactly as they had stated and the fitters were friendly and courteous. They got on with the job, not disturbing me at all, and left the room as clean as they found it, using dust sheets inside. I am delighted with the new windows and ecstatic that I can use my lounge this winter as it is already noticeable warmer.
Willow_catkin
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
From the quote, through the fitting to the aftersales, Albany were professional, polite & helpful. I can't fault them & would thoroughly recommend the entire team.
Carolyn, Gloucestershire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Professional job, courteous installers and great result at a fair price. Bit of a delay in arranging the work but once it was booked in, they were great and prompt.
Simon, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
I am well pleased with my new patio window. The men were very prompt and friendly. I have in the past already had windows with 'Albany' and have already recommended them to others.
Susan, Gloucestershire
, work completed
Recommended
Excellent experience
Customer Service
Quality
Value
From easy to arrange quotation to installation and receipt for payment, the experience was easy and pleasant.
J, Gloucestershire
, work completed
Recommended
Excellent all round.
Customer Service
Quality
Value
Albany Windows fitted our replacement patio windows efficiently & without fuss. They took care to listen to our wished throughout. Claire their sales lady was friendly but never pushy. Peter was surveying & measuring and Nathan & colleague were fitters. Aftercare is offered, all was done for a very good price. Happy to use them again!
Tony, Gloucestershire
, work completed
Recommended
Perfect installation
Customer Service
Quality
Value
Friendly, efficient & great job. Left feedback for 3 months deliberately but no issues! Recommended.
Brian, Gloucestershire
, work completed
Recommended
Prompt & Professional
Customer Service
Quality
Value
Work carried out to a good standard with prompt and efficient service.
Judith, Gloucestershire
, work completed
Recommended
Trustworthy & professional
Customer Service
Quality
Value
My 93 year old mother needed patio doors replacing, Albany Windows were extremely professional & friendly all the way through the process, from the lovely lady rep who spent time talking with mum, to an understanding of an elderly ladies requirement, to the 2 lovely chaps who installed it with no fuss or mess & also chatted & joked with mum. A really positive experience for us!
Helen, Gloucestershire
, work completed
Recommended
Excellent and professional
Customer Service
Quality
Value
Very pleased with the windows and the people who installed them. I would recommend them to anyone for their service from start to finish.
Ann, Gloucestershire
, work completed
Recommended
Homely and trustworthy
Customer Service
Quality
Value
Very clean, tidy and efficient when they were on site. Kept us informed (***) efficient. Got our new door organised and it was (***) in a very short time frame. Fitting was quick & no fuss, but could have left site a little tidier by washing down outside (***). Contacted us afterwards to ensure we were happy with new door. Price was right.
Robert, Gloucestershire
, work completed
Recommended
Professional, efficient and friendly
Customer Service
Quality
Value
We had all windows and doors replaced and a conservatory added. The work was completed as promised by fitters who knew what they were doing in a friendly manner.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Competent, well mannered. Used dust sheets. Tidied up. Very pleased with the installation of windows.
Maggie, Gloucestershire
, work completed
Recommended