Endorsed by Which?

Albany Windows Ltd

4.9

386 Reviews

Opening Hours
Today - 09:00–12:30
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
386 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Great work
Customer Service
Quality
Value
Very prompt attention to first enquiry. When quote accepted again prompt reply with expected date for completing the work. Done on time. Most impressed.
Jane, Gloucestershire Posted on 03/09/2014 , work completed 03/09/2014
Prompt and professional.
Customer Service
Quality
Value
Excellent work. The installers were professional and very friendly. They cleaned up really well and overall very pleased with the service they provided. Would recommend. Thanks.
Vanessa, Gloucestershire Posted on 29/06/2015 , work completed 29/06/2015
Prompt & professional
Customer Service
Quality
Value
Very friendly and helpful.
Malcolm John, Gloucestershire Posted on 15/05/2015 , work completed 15/05/2015
Excellent job
Customer Service
Quality
Value
Great team of chaps who were very careful not to damage any decoration. Now the whole house is triple glazed to keep us warm in the winter.
Anthony, Gloucestershire Posted on 06/10/2014 , work completed 06/10/2014
Lovely warm windows
Customer Service
Quality
Value
The lounge had bifold doors when we moved in - they were a nightmare particularly with complete lack of airtightness in the winter when the wind would blow the folds in and let freezing air into the room! We decide to replace them with sliding patio doors and after much research and some quotes chose Albany windows. The sales experience was friendly, helpful, decidedly not pushy, providing just the right level of support and information. The sales team were prepared to accommodate our timings and did not pressure us into anything. The quote was excellent value and once we had accepted everything went very smoothly, it was unusual and refreshing not to have to pay a penny deposit up front. The timescales were exactly as they had stated and the fitters were friendly and courteous. They got on with the job, not disturbing me at all, and left the room as clean as they found it, using dust sheets inside. I am delighted with the new windows and ecstatic that I can use my lounge this winter as it is already noticeable warmer.
Willow_catkin Posted on 27/11/2015 , work completed 27/11/2015
Highly recommend
Customer Service
Quality
Value
Friendly & professional company. Face to a name & personal. Highly recommend them. Windows completed and two years ago conservatory.
Jeanette, Gloucestershire Posted on 25/06/2015 , work completed 25/06/2015
Professional & friendly
Customer Service
Quality
Value
From the moment we contacted Albany Windows they were professional, friendly and honest. We are so pleased with our composite door and will be going back to Albany if we need further work.
Natasha, Gloucestershire Posted on 05/04/2017 , work completed 05/04/2017
Prompt and professional
Customer Service
Quality
Value
The fitters were superb. Clean, tidy, good sense of humour and they did a very good job. They are a credit to your company.
Barbara, Gloucestershire Posted on 24/03/2017 , work completed 24/03/2017
Great Company
Customer Service
Quality
Value
Really pleased with the quality of the product and the service provided. Don't be be put off by the low price, the quality is excellent. Very friendly company to deal with. We had the whole bungalow fitted with new windows and a new front door. Each window being different had specific requirements. Albany managed to meet all this with ease at a very reasonable cost. Claire, the sales lady was very knowledgeable and did not do a hard sell. The fitters, Jon & Dave were very professional in the work they did for us. Very clean workers with no mess left behind. More than pleased with the finished product and would certainly recommend and would use again. Excellent, well done Albany Windows
Bob Carter Posted on 14/08/2017 , work completed 14/08/2017
Very professional
Customer Service
Quality
Value
The team did an amazing job. All were very professional and very friendly. So happy with the end results. Top quality workmanship and windows and doors. Would definitely use this company again in the future and recommend them to family and friends.
David, Gloucestershire Posted on 22/08/2017 , work completed 22/08/2017
Brilliant job.
Customer Service
Quality
Value
David Goldsby gave me a very good price for my window. These fitters were first class and also very tidy, I have no hesitation in recommending them to anybody on Price, workmanship, tidiness, They were just great.
Victor, Gloucestershire Posted on 03/08/2017 , work completed 03/08/2017
Efficient, Hassle free
Customer Service
Quality
Value
From the start of all our negotiations and communication with Albany, their staff were very polite, friendly, un pushy and very helpful. I left them in the house to get on with their work and they fitted our windows expertly, quickly and with no mess.
Nicola, Gloucestershire Posted on 09/05/2017 , work completed 09/05/2017
Would thoroughly recommend!
Customer Service
Quality
Value
From Claire's initial visit to Pete measuring up and the fitters from Albany we could not have been more pleased. An excellent and professional job, we would thoroughly recommend!
Gail, Gloucestershire Posted on 27/01/2018 , work completed 27/01/2018
My review
Customer Service
Quality
Value
Brilliant job.
Michael, Gloucestershire Posted on 18/06/2018 , work completed 18/06/2018
High quality - very pleased
Customer Service
Quality
Value
The team worked hard to install our Bay windows to a high standard - not easy in an older property with wonky walls & floor.
T, Gloucestershire Posted on 01/06/2018 , work completed 01/06/2018
My review
Customer Service
Quality
Value
Found them very efficient and clean workers. Happy with my door.
Mary, Gloucestershire Posted on 16/08/2018 , work completed 16/08/2018
Thanks lads
Customer Service
Quality
Value
From start to finish, totally hassle free. No pressure sales, just good advice. Fitters turned up on time and just got on with the installation. Everyone knew what they were doing. Tidied up as they went along. All the finishing was done to a high standard, very satisfied. Great bunch of lads.
Mike, Gloucestershire Posted on 11/09/2018 , work completed 11/09/2018
Highly recommended
Customer Service
Quality
Value
The guys who fitted the conservatory were efficient, tidy while working and polite at all times. We are very satisfied with the end result.
Zoe, Gloucestershire Posted on 04/10/2016 , work completed 04/10/2016
Excellent job
Customer Service
Quality
Value
Very, very pleased with the work done. Can't fault it in any way. Very clean and professional and very friendly John.
Molly, Gloucestershire Posted on 25/10/2016 , work completed 25/10/2016
Highest quality service & installation
Customer Service
Quality
Value
Price was approx. 15% lower than two other nationally known suppliers. Sales pitch provided the female view points in choosing the ideal solution for replacement of all 11 windows in a 1940's built house. Installation service was prompt & efficient and left little redecoration work. Product quality is excellent. Very pleased with end result.
Chris, Worcestershire Posted on 28/10/2016 , work completed 28/10/2016
Very high standard
Customer Service
Quality
Value
The work was done to a very high standard and very efficient, they were also very polite and helpful. I would have them back.
Sheila Ann, Gloucestershire Posted on 21/03/2017 , work completed 21/03/2017
Quick and neat
Customer Service
Quality
Value
Initial contact was friendly and helpful. The workmen arrived on time and quickly removed the old windows making very little mess. Neat cover strips mean that no internal redecorating was required. At all stages these people were a pleasure to deal with.
Which? Trusted Traders Consumer Posted on 29/06/2017 , work completed 29/06/2017
Excellent job.
Customer Service
Quality
Value
Albany windows arrived quickly at the time arranged & worked quietly & efficiently to fit the front door we had ordered from them earlier. Very pleased with the result. Also very patient & knowledgeable when we opened the door. An excellent company and I will use them again if & when I need new doors & windows.
Hazel, Gloucestershire Posted on 05/07/2017 , work completed 05/07/2017
Great job
Customer Service
Quality
Value
Great job and very good worker.
Michael, Gloucestershire Posted on 23/09/2017 , work completed 23/09/2017
Excellent Service
Customer Service
Quality
Value
Excellent service throughout and caring for our home was exceptional.
Keith, Gloucestershire Posted on 25/09/2017 , work completed 25/09/2017