Endorsed by Which?

Albany Windows Ltd

4.9

386 Reviews

Opening Hours
Today - 09:00–12:30
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
386 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
My review
Customer Service
Quality
Value
Found them very efficient and clean workers. Happy with my door.
Mary, Gloucestershire Posted on 16/08/2018 , work completed 16/08/2018
Excellent job
Customer Service
Quality
Value
Good presales literature and showroom. Prompt visits to site. Excellent product and careful installation work.
Anthony, Gloucestershire Posted on 26/07/2018 , work completed 26/07/2018
Brilliant job
Customer Service
Quality
Value
Very pleasant, efficient workforce.
Peter, Gloucestershire Posted on 31/07/2018 , work completed 31/07/2018
Excellent Work
Customer Service
Quality
Value
Very professional and courteous. Everything left nice and clean. Highly recommended. (no sales pressure!)
Michael, Gloucestershire Posted on 12/11/2018 , work completed 12/11/2018
Thanks lads
Customer Service
Quality
Value
From start to finish, totally hassle free. No pressure sales, just good advice. Fitters turned up on time and just got on with the installation. Everyone knew what they were doing. Tidied up as they went along. All the finishing was done to a high standard, very satisfied. Great bunch of lads.
Mike, Gloucestershire Posted on 11/09/2018 , work completed 11/09/2018
Fantastic trader.
Customer Service
Quality
Value
Albany Windows gave us a 1st class service, start to finish. No pushy sales talk. Bay Window and Patio Doors were excellent quality. The fitters arrived on time and worked hard all day. Covered carpets with dust sheets and cleaned up everything when finished. Would thoroughly recommend Albany Windows, for good service and very competitive price.
Richard, Gloucestershire Posted on 28/11/2018 , work completed 28/11/2018
Expert and professional
Customer Service
Quality
Value
Albany Windows installed Bi-fold doors and a new large downstairs windows, over 5 days. The work was thoroughly and professionally done and well supervised. We are very pleased indeed with the end results.
Richard, Gloucestershire Posted on 04/03/2019 , work completed 04/03/2019
Calm, careful and professional
Customer Service
Quality
Value
I was very impressed with the quality of attention with minimal disruption in this work. It has been a helpful and calm experience at every stage and the end results are excellent.
Joanna, Gloucestershire Posted on 18/03/2019 , work completed 18/03/2019
Straightforward good job
Customer Service
Quality
Value
We had 3 bedroom windows replaced shortly after moving in. Although we were still in lockdown, everything from quote to fitting was prompt and competent. There was very little mess with even material dropped on a lower roof cleared away. We are having a further 3 windows replaced by this company as we were so pleased with the job they have done.
Julie in Gloucestershire Posted on 01/05/2021 , work completed 15/04/2021
Replacement Windows and Door
Customer Service
Quality
Value
This is the second time we have used Albany Windows. We were so pleased with the quality of the workmanship and materials used 2 years ago in building a Conservatory and separate Enclosed Porch for our Front Entrance that we saw no reason to go elsewhere. We were very pleased to see the same team of builders/fitters as previously and they were as efficient as before taking great care to protect all internal carpets and décor when working so that after the job was completed no extra cleaning and decorating was required by ourselves. The job was completed and everything tidied in the 1 and 1/2 days they originally estimated. Amazing performance.
Robert in Gloucestershire Posted on 04/05/2021 , work completed 21/04/2020
Triple glazed windows & front doot
Customer Service
Quality
Value
They were courteous and polite and finished the job on time. I would recommend them to anyone. The budget was agreed to and the schedule. They completed installing the front door and replacement windows
David in Gloucestershire Posted on 01/06/2021 , work completed 25/05/2021
Excellent job
Customer Service
Quality
Value
From start to finish everything went well from the people who came to quote for the work, to the fitters who carried out the work. Very clean and tidy. Would use them again.
Michael, Gloucestershire Posted on 14/01/2019 , work completed 14/01/2019
Excellent service.
Customer Service
Quality
Value
Albany Windows Ltd arranged a date and time and true to their word they were there on time. The work was done very professionally, the windows look great and make such a difference to the house and the amount of light they let in. The fitter took the time to explain how they worked and made sure everything was clean and tidy when he left. Excellent service and great value.
Malcolm in Gloucestershire Posted on 20/09/2020 , work completed 08/09/2020
A Great Company
Customer Service
Quality
Value
I had a new front door and I’m absolutely thrilled with it. The team were all very friendly and helpful. There was no sales pressure either. I was expecting to wait some time for my door with Covid and was surprised at how quickly it was ready, then fitted 2 days later! The fitters were also very friendly and courteous and did a great job. I would highly recommend Albany Windows and would definitely choose them again.
Customer in Gloucestershire Posted on 28/02/2021 , work completed 13/02/2021
Five Star
Customer Service
Quality
Value
Windows/doors installation - excellent service from initial sales representative through to completion. Staff are friendly and efficient. Fault with one window has already been corrected. No hesitation in recommending them to everyone.
Customer in Gloucestershire Posted on 26/10/2021 , work completed 12/10/2021
All as Planned
Customer Service
Quality
Value
We sought a quote from 3 companies to replace all of our doors and windows and other roofline work. One national and 2 local companies the national lowered their quote a number of times over a few weeks each time explaining the new price as different sale . The price still did not come close to the local companies. We picked Albany over the other local company for a number of reasons. 1 Helpfulness and speed in answering various product questions and producing numerous quotes with requested changes. 2 The price cheaper than the national company and inline with the other local company. 3 Good reviews from various sources including Trusted Traders. We are extremely happy with the quality and look of the new doors, windows and roofline. The work was completed on time by a skilled and professional team and we were left with no mess and only a small paint touch up after new cement was applied to make good on the outside of 1 window. The quote was as promised the final price even though the price of the products must have increased due to the recent supply shortages due to Covid-19.
Customer in Gloucester Posted on 31/08/2021 , work completed 20/08/2021
First class service
Customer Service
Quality
Value
Very satisfied, Quick and tidy. Well pleased with the job.
Which? Trusted Traders Consumer Posted on 22/11/2021 , work completed 22/11/2021
Excellent,
Customer Service
Quality
Value
New front door was installed quickly and efficiently and at a competitive price. After-sales service was excellent. Would highly recommend.
Roger in Gloucestershire Posted on 26/06/2022 , work completed 18/06/2022
The trader replied (on 20/07/2022)
Thank you for the great review! Wishing you many years of enjoyment from your new door.
Great work, and workmen
Customer Service
Quality
Value
Complete new windows & built conservatory on the previous footprint. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, and the efficiency of the Team and would recommend " Albany Windows" to anyone.
Customer in Gloucestershire Posted on 06/11/2022 , work completed 03/10/2022
Albany Windows Cheltenham
Customer Service
Quality
Value
We were given a clear indication of a breakdown of the cost and the expected time the windows would be fitted. The brochure was very informative and gave us a clear indication of the types of windows we could have and any questions we had were answered by the surveyors. We did not pay any money until after completion. The 4 fitters arrived and worked diligently until all windows were completed, even though there were heavy downpours of rain. They were very professional treating our property with respect by covering the floors and clearing any mess made each day, even cleaning the finished windows. We did not need to repair any brickwork or plaster near them. The windows are of a high standard and we are very pleased with the results. The 4 fitters were very friendly and worked hard to finish in the 2 days allocated. We would recommend Albany of Cheltenham to anyone who is thinking of replacing their windows.
Marion in Gloucestershire Posted on 24/09/2022 , work completed 09/09/2022
Very professional
Customer Service
Quality
Value
I had a large lounge wooden window replaced. Very good service from start to finish and kept me informed of timeframes to complete the work, and cleared up when they had finished. Very refreshing to find a professional company, will definitely use again.
Customer in Gloucestershire Posted on 06/09/2022 , work completed 05/07/2022
The trader replied (on 09/09/2022)
Thanks for the fab review. See you next time!
Reasonably priced excellent quality of workmanship highly recommended.
Customer Service
Quality
Value
We had Albany windows replace all our windows in our 5 bed house along with the facia boards with the new flush faced windows in Pebble grey, the entire process was done professionally and with attention to detail. I don’t normally praise sub contractors but on this occasion, I am most definitely pleased to do so, they are conscientious and they didn’t rush to get away they were very clearly interested in making sure I was happy with everything they done. Highly recommended.
Customer in Gloucestershire Posted on 19/02/2023 , work completed 04/02/2023
Albany were brilliant
Customer Service
Quality
Value
I wanted French windows in my downstairs garden room (instead of a picture window). Albany were brilliant from the start. They came almost straight away to give me a (very reasonable) quote. Then fitter Pete, who came to measure up, very politely told me he could do what I was asking, but I wouldn't like it. Did I want time to think about it? He was right. I took his advice. The fitters arrived a few weeks later, took just two days and did a perfect job. No mess. No fuss. First class.
Customer in Gloucestershire Posted on 20/02/2023 , work completed 06/02/2023
Professional and a pleasure to deal with
Customer Service
Quality
Value
Competitively priced local business. Good communication throughout the process and all members of the team were friendly and professional. The works related to a let property that I manage from a distance away. This was not a problem for Albany Windows and they worked in the same friendly and professional manner with both me and my tenants. A good job completed on time - thank you
Customer in Lancashire Posted on 10/01/2023 , work completed 09/12/2022
Excellent products and installation of new doors
Customer Service
Quality
Value
I am really pleased with the excellent quality of products and service received from Albany Windows Ltd. From my initial enquiry through to making payment, their communication has been prompt, informative, and helpful. Chris, their Sales Representative visited to speak through the options regarding new front and patio doors. Unlike similar companies that I had approached for a quotation, Chris came prepared with brochures and colour swatches, that enabled me to make a better and more informed decision on the products. The quality of the doors is exceptional and the workmanship is outstanding. Thank you very much to the team at Albany Windows for looking after me. I would most definitely recommend them for new door installation!
Customer in Gloucestershire Posted on 07/03/2023 , work completed 02/03/2023