Endorsed by Which?

Albany Windows Ltd

4.9

386 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
386 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent job
Customer Service
Quality
Value
Supply and installation of new guttering, soffits and facias was excellent and would recommend this company.
John, Gloucestershire Posted on 31/07/2018 , work completed 31/07/2018
Professional, efficient and friendly
Customer Service
Quality
Value
We had all windows and doors replaced and a conservatory added. The work was completed as promised by fitters who knew what they were doing in a friendly manner.
Which? Trusted Traders Consumer Posted on 01/10/2015 , work completed 01/10/2015
Clean, efficient job
Customer Service
Quality
Value
Clean, efficient and service with a smile I would definitely use this company again in the future for my doors and windows. Very polite workman and a job well done.
S, Gloucestershire Posted on 25/05/2018 , work completed 25/05/2018
Helpful, professional company
Customer Service
Quality
Value
From first contact to finished installation very helpful. No hard sell. Questions answered honestly and quickly. Installation carried out efficiently even though it involved moving stuff about to gain access. Staff all charming and efficient.
Melanie, Gloucestershire Posted on 07/03/2016 , work completed 07/03/2016
Very pleased
Customer Service
Quality
Value
Albany did a great job, I am very pleased. I chose them for value & the fact they don't have a pushy sales team. Instead they came across as genuine. I noticed a scratch on a window the next day & they arranged a replacement without fuss.
Rebecca, Gloucestershire Posted on 13/11/2014 , work completed 13/11/2014
Honest, professional and reliable
Customer Service
Quality
Value
Albany Windows were very professional, had great customer service and nothing was too much trouble for them. I would use this company again and recommend them to family and friends.
Kevin, Gloucestershire Posted on 14/12/2016 , work completed 14/12/2016
Excellent workmanship and service.
Customer Service
Quality
Value
The whole process of obtaining a quote, having the work done and obtaining some after-sales service was made easy, efficient, and good natured. Happy with the job one month later.
Geoffrey, Gloucestershire Posted on 12/12/2017 , work completed 12/12/2017
Very efficient and tidy
Customer Service
Quality
Value
All of the staff, from the first telephone contact through to the fitters were courteous and friendly, and know their jobs very well. We are very pleased with the end result.
R, Oxfordshire Posted on 30/11/2017 , work completed 30/11/2017
Professional Job
Customer Service
Quality
Value
Work was carried out professionally to a very high standard. Workmen very polite and pleasant. And very pleased with the overall job.
Marilyn, Gloucestershire Posted on 08/10/2018 , work completed 08/10/2018
Excellent job.
Customer Service
Quality
Value
Excellent, tidy job done. There was a problem with marks between the double glazing panes but these were quickly re-ordered and fitted for us.
Sue, Gloucestershire Posted on 04/02/2019 , work completed 04/02/2019
Excellent standards
Customer Service
Quality
Value
Dan of Albany Windows did a great job in installing a large window and refitting two new windows panes. The workmanship was first class, the windows themselves were of very good quality, and he left no mess! slightly more expensive then others but worth it, no question.
Clive, Gloucestershire Posted on 06/06/2019 , work completed 06/06/2019
Brilliant customer service
Customer Service
Quality
Value
We are extremely pleased with our new door. Claire at Albany Windows understood exactly what we wanted and took the time with us to find exactly the right match. There were a couple of issues after the initial installation, but Claire was straight on the case to sort these out, and very promptly we had the issues rectified and sorted out. We love our door and we are so pleased we chose Albany. Also very good value.
Jo, Gloucestershire Posted on 02/01/2018 , work completed 02/01/2018
Solid and good
Customer Service
Quality
Value
Workers on time. Tidy, friendly. Checked that work was satisfactory before they left! Sales were helpful but not 'pushy'.
Robert, Gloucestershire Posted on 03/03/2015 , work completed 03/03/2015
Great job
Customer Service
Quality
Value
Professional job, courteous installers and great result at a fair price. Bit of a delay in arranging the work but once it was booked in, they were great and prompt.
Simon, Gloucestershire Posted on 23/11/2015 , work completed 23/11/2015
No pressure sales, prompt and professional
Customer Service
Quality
Value
Brilliant customer service and advice from the outset right through to installation. An incorrect glass pane was swiftly corrected and installers were prompt, polite and tidy. Very pleased with our new doors.
Hannah, Gloucestershire Posted on 06/11/2017 , work completed 06/11/2017
Prompt & professional.
Customer Service
Quality
Value
They are to be recommended if this firm are anything to go by.
Brenda, Berkshire Posted on 20/10/2014 , work completed 20/10/2014
Homely and trustworthy
Customer Service
Quality
Value
Very clean, tidy and efficient when they were on site. Kept us informed (***) efficient. Got our new door organised and it was (***) in a very short time frame. Fitting was quick & no fuss, but could have left site a little tidier by washing down outside (***). Contacted us afterwards to ensure we were happy with new door. Price was right.
Robert, Gloucestershire Posted on 01/10/2015 , work completed 01/10/2015
Great job.
Customer Service
Quality
Value
Courteous and tidy.
Rob, Gloucestershire Posted on 10/11/2016 , work completed 10/11/2016
Excellent Job
Customer Service
Quality
Value
Very efficient firm, employees well mannered & professional.
Douglas, Gloucestershire Posted on 26/04/2018 , work completed 26/04/2018
Love our new patio doors
Customer Service
Quality
Value
Had 2-pane patio doors installed. Team was easy to discuss fitting date, work was finished quickly & tidily and were very polite. Very good pre-order care & showroom small but complete. All staff have been very friendly. Albany voluntarily replaced a pane of glass for us when they picked up a small defect after installation. Well priced too.
John, Gloucestershire Posted on 12/12/2017 , work completed 12/12/2017
Excellent job
Customer Service
Quality
Value
Very good clean job. Very pleased with window. FENSA certificate received promptly.
Pam, Gloucestershire Posted on 07/06/2019 , work completed 07/06/2019
Excellent job
Customer Service
Quality
Value
Excellent, value for money service.
Malcolm, Gloucestershire Posted on 01/10/2014 , work completed 01/10/2014
My review
Customer Service
Quality
Value
Very good job done.
John, Worcestershire Posted on 18/12/2018 , work completed 18/12/2018
Great job, well done
Customer Service
Quality
Value
The installation was very good, neat and well done. Took 1 day less than suggested. Slight problem with following up - but resolved
Adrian, Gloucestershire Posted on 01/09/2014 , work completed 01/09/2014
Impressive service
Customer Service
Quality
Value
Customer service, great from start to the initial consultation right through to the fixing and installing. Traders were friendly and professional and work was delivered on time and before time and to a high standard. Will certainly recommend.
Rebecca, Gloucestershire Posted on 17/02/2017 , work completed 17/02/2017