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Endorsed by Which?
Albany Windows Ltd
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Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–12:30
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
386 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent job.
Customer Service
Quality
Value
Excellent, tidy job done. There was a problem with marks between the double glazing panes but these were quickly re-ordered and fitted for us.
Sue, Gloucestershire
, work completed
Recommended
Excellent standards
Customer Service
Quality
Value
Dan of Albany Windows did a great job in installing a large window and refitting two new windows panes. The workmanship was first class, the windows themselves were of very good quality, and he left no mess! slightly more expensive then others but worth it, no question.
Clive, Gloucestershire
, work completed
Recommended
Professional Job
Customer Service
Quality
Value
Work was carried out professionally to a very high standard. Workmen very polite and pleasant. And very pleased with the overall job.
Marilyn, Gloucestershire
, work completed
Recommended
Brilliant customer service
Customer Service
Quality
Value
We are extremely pleased with our new door. Claire at Albany Windows understood exactly what we wanted and took the time with us to find exactly the right match. There were a couple of issues after the initial installation, but Claire was straight on the case to sort these out, and very promptly we had the issues rectified and sorted out. We love our door and we are so pleased we chose Albany. Also very good value.
Jo, Gloucestershire
, work completed
Recommended
Professional, efficient and friendly
Customer Service
Quality
Value
We had all windows and doors replaced and a conservatory added. The work was completed as promised by fitters who knew what they were doing in a friendly manner.
Which? Trusted Traders Consumer
, work completed
Recommended
Clean, efficient job
Customer Service
Quality
Value
Clean, efficient and service with a smile I would definitely use this company again in the future for my doors and windows. Very polite workman and a job well done.
S, Gloucestershire
, work completed
Recommended
Helpful, professional company
Customer Service
Quality
Value
From first contact to finished installation very helpful. No hard sell. Questions answered honestly and quickly. Installation carried out efficiently even though it involved moving stuff about to gain access. Staff all charming and efficient.
Melanie, Gloucestershire
, work completed
Recommended
Solid and good
Customer Service
Quality
Value
Workers on time. Tidy, friendly. Checked that work was satisfactory before they left! Sales were helpful but not 'pushy'.
Robert, Gloucestershire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Professional job, courteous installers and great result at a fair price. Bit of a delay in arranging the work but once it was booked in, they were great and prompt.
Simon, Gloucestershire
, work completed
Recommended
No pressure sales, prompt and professional
Customer Service
Quality
Value
Brilliant customer service and advice from the outset right through to installation. An incorrect glass pane was swiftly corrected and installers were prompt, polite and tidy. Very pleased with our new doors.
Hannah, Gloucestershire
, work completed
Recommended
Replacement Front Door
Customer Service
Quality
Value
Excellent and professional service from our initial enquiry to completion of the door installation. Minor manufacturing problem with the door fixed within 24 hours of our report.
H0ndavfr
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent workmanship
Michael, Gloucestershire
, work completed
Recommended
A proper job!
Customer Service
Quality
Value
From the outset Albany Windows were professional and efficient, they also gave value for money. The fitters were punctual, did the work very well and within the time scale, no mess, no redecorating, so impressed. We would recommend Albany Windows without hesitation to anyone reading this review. By the way, we never give top marks so one star is missing, must leave some room for improvement, though not sure where!
Chris & Noel
, work completed
Recommended
Efficient & great product
Customer Service
Quality
Value
From survey of door to fitting, everything was first rate. Fitters very professional & even helped with plumbing issue which surfaced during their fitting. Delighted all round.
Chris, Worcestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
I was very happy and impressed with Albany Windows. Customer service and communication was brilliant. Great selection of products and were more than happy to advise and answer and questions. The door is fantastic. Very happy customer.
Jon, Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
New back door fitted, work carried out by the fitter was excellent. Would recommend Albany Windows Ltd. 1st class service from start to finish.
Dave, Gloucestershire
, work completed
Recommended
An excellent job
Customer Service
Quality
Value
I had 2 new doors fitted and they did a great job all round. No high pressure selling followed by competent survey and installation. Customer friendly fitters who did a good job and left no rubbish behind.
D Smith, Cheltenham
, work completed
Recommended
It's true what they say!
Customer Service
Quality
Value
I'm really glad we chose Albany Windows to supply and fit a new front door with a side panel. Firstly, the sales process was an eye-opener. None of the "market trader" nonsense we were subjected to previously by others. Options selected, design presented on screen, price quoted - sign here. Job done! Price slightly less than we expected, so all very easy. Six weeks later, the door was fitted as promised without any fuss. And afterwards - proper paperwork! A receipted invoice and Fensa certificate. Albany Windows were recommended to us, and I'm glad we didn't waste any time looking any further!
Customer in Gloucestershire
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
2nd time I have used them, prompt, fast & very professional, accurate high quality service both times. Top class company.
John, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
We have used Albany Windows twice, once to replace back windows then again front. Both times found them professional, on time and very pleased, on time and very pleased with the fitting of windows.
David Clive, Gloucestershire
, work completed
Recommended
Pleasant people. Very good work
Customer Service
Quality
Value
We had a professional team, do a professional job. Excellent. We are happy
Robert, Gloucestershire
, work completed
Recommended
Brilliant professional
Customer Service
Quality
Value
Everything went smoothly from the initial meeting through to the measuring and fitting. All the people from the firm were professional, friendly and polite. We were given a choice of different glass options. The fitting only took a day. Highly recommended.
Pamela, Gloucestershire
, work completed
Recommended
First class
Customer Service
Quality
Value
A top quality product along with top quality fitters & customer service. Will definitely recommend to others.
Paul, Gloucestershire
, work completed
Recommended
Strongly recommend
Customer Service
Quality
Value
Albany Windows did an excellent job fitting new doors and windows downstairs. The fitters were clean, efficient and friendly. I found a few issues at the end of the first day but they were all cleared up on day two. All round excellent job.
Paul, Avon
, work completed
Recommended
Rapid & tidy
Customer Service
Quality
Value
Despite the awkward shape of the doorframe the two fitters managed the job quickly and tidily. My home security is not longer compromised.
Nigel, Gloucestershire
, work completed
Recommended