Endorsed by Which?

Albany Windows Ltd

4.9

386 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
386 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Superb service
Customer Service
Quality
Value
I was recommended by a friend to Albany Windows for a replacement kitchen window. They delivered exactly what they said they would at a competitive price. All three of their staff who visited were courteous and polite, with the resultant job being first class.
Customer in Gloucestershire Posted on 19/05/2025 , work completed 01/05/2025
The trader replied (on 05/09/2025)
Thank you for the excellent review, it is greatly appreciated.
Which? Local Review
Customer Service
Quality
Value
I had all my windows replaced, including a large bay, plus doors. They had to 'cut-in' a new kitchen door and remove and make good the existing door, incuding external wall texturing. Their advice and suggested improvements were spot-on. The product is excellent quality and includes, as standard, some features that other companies charge extra for e.g 'shoot' bolts for added security. They finished-off beautifully, including painting the external walls and plastering internally where damage was unavoidable. They moved all necessary furniture and removed a kitchen unit to make room for the new door. They were friendly, helpful and efficient, and did an excellent job. They were the cheapest of the 4 quotes I received, even though Albany's quote included many more features than the others, plus additional work. I cannot recommend them highly enough!
Lana2 Posted on 28/12/2012 , work completed 28/12/2012
Prompt & Professional
Customer Service
Quality
Value
Always do a good job, Have had windows and now a front door very pleased with the quality of work and friendly staff. Love our front door.
Diane, Gloucestershire Posted on 20/10/2016 , work completed 20/10/2016
Prompt and professional
Customer Service
Quality
Value
From the estimate process through to installation was very efficiently carried out. I will be using this company to change the rest of my windows/doors early next year.
Which? Trusted Traders Consumer Posted on 14/10/2014 , work completed 14/10/2014
Prompt, professional and friendly
Customer Service
Quality
Value
The workmen were very competent, efficient and completed the job very satisfactorily and to time. We would not hesitate in recommending Albany Windows to any future clients.
Stephen Robert, Gloucestershire Posted on 04/06/2015 , work completed 04/06/2015
Great job.
Customer Service
Quality
Value
I love my new patio doors. Job well done. Top quality. Will recommend. Workmen very hard working, left everything very clean and tidy.
Linda, Gloucestershire Posted on 22/05/2015 , work completed 22/05/2015
Good product and installation.
Customer Service
Quality
Value
Good customer service and installation. Doors and windows are great quality, no hesitation in recommending Albany Windows.
Linda, Gloucestershire Posted on 08/06/2015 , work completed 08/06/2015
Brilliant job
Customer Service
Quality
Value
I am well pleased with my new patio window. The men were very prompt and friendly. I have in the past already had windows with 'Albany' and have already recommended them to others.
Susan, Gloucestershire Posted on 20/11/2015 , work completed 20/11/2015
Prompt & Professional
Customer Service
Quality
Value
Work carried out to a good standard with prompt and efficient service.
Judith, Gloucestershire Posted on 01/11/2015 , work completed 01/11/2015
My Review
Customer Service
Quality
Value
Arrived at time stated. Worked very well, left place clean and tidy. Polite and friendly at all times
Mary, Gloucestershire Posted on 10/09/2015 , work completed 10/09/2015
Friendly, efficient & professional
Customer Service
Quality
Value
Good to deal with, sales were good, quote was excellent. They installed all windows in 3 days leaving minimal signs they'd been there. I'd certainly recommend them to others.
Michael, Gloucestershire Posted on 04/06/2015 , work completed 04/06/2015
Prompt & very professional
Customer Service
Quality
Value
Professional in every way from start to finish.
David, Gloucestershire Posted on 10/08/2015 , work completed 10/08/2015
Brilliant.
Customer Service
Quality
Value
Workers very prompt, professional and polite.
David, Gloucestershire Posted on 04/03/2016 , work completed 04/03/2016
Brilliant job
Customer Service
Quality
Value
From the quote, through the fitting to the aftersales, Albany were professional, polite & helpful. I can't fault them & would thoroughly recommend the entire team.
Carolyn, Gloucestershire Posted on 25/11/2015 , work completed 25/11/2015
Very satisfied
Customer Service
Quality
Value
Albany windows fitted a lean-to conservatory for us and we were impressed by their professionalism from the outset. They had to work in a very cramped space but worked efficiently and tidily throughout. Their standards of workmanship from groundwork right through to rendering and plastering were superb and the whole team were really pleasant to have around. Would recommend without hesitation.
Jane, Gloucestershire Posted on 15/02/2016 , work completed 15/02/2016
Great job
Customer Service
Quality
Value
Excellent, very professional lovely finish to the work. Left the job clean and tidy will use again. Thank you.
Albert, Gloucestershire Posted on 18/02/2016 , work completed 18/02/2016
Good professional job
Customer Service
Quality
Value
Helpful advice given but no "hard sell". The installers arrived promptly, worked hard and were meticulous in every detail. I am happy to recommend this company.
Marcia, Gloucestershire Posted on 21/09/2015 , work completed 21/09/2015
Excellent and professional
Customer Service
Quality
Value
Very pleased with the windows and the people who installed them. I would recommend them to anyone for their service from start to finish.
Ann, Gloucestershire Posted on 13/10/2015 , work completed 13/10/2015
Perfect installation
Customer Service
Quality
Value
Friendly, efficient & great job. Left feedback for 3 months deliberately but no issues! Recommended.
Brian, Gloucestershire Posted on 02/11/2015 , work completed 02/11/2015
Fantastic from start to finish
Customer Service
Quality
Value
From survey & expensive to installation and customer service the team at Albany Windows have been great. They have shown their professionalism & friendly expertise through & though.
Rebekah, Gloucestershire Posted on 24/02/2016 , work completed 24/02/2016
job well done
Customer Service
Quality
Value
Job completed very well and promptly. Very good service.
Joan, Gloucestershire Posted on 06/06/2016 , work completed 06/06/2016
Excellent service
Customer Service
Quality
Value
Our experience with Albany Windows Ltd from sales to installation of our new porch was very satisfactory. The team were polite, tidy and professional throughout. We would highly recommend.
William, Gloucestershire Posted on 08/11/2016 , work completed 08/11/2016
As impressive as reviews suggest!
Customer Service
Quality
Value
From initial visit to provide quote, through to completion of work, I have found it a pleasure to deal with Albany Windows. I was particularly impressed with how they managed to preserve my wooden shutters when fitting some sash windows. There was a problem with some wiring which unavoidably caused disruption for a day, but was sorted out without any hassle!
Which? Trusted Traders Consumer Posted on 01/09/2016 , work completed 01/09/2016
A great job
Customer Service
Quality
Value
I have used the company quite a few times and wouldn't go to anyone else should I need any other jobs done. Always reliable, and efficient.
Eleanor, Gloucestershire Posted on 18/10/2016 , work completed 18/10/2016
Very happy
Customer Service
Quality
Value
Completely satisfied with new door. Service from start to finish was excellent. Would not hesitate to recommend Albany Windows & will be using them again myself.
Vicky, Gloucestershire Posted on 27/02/2017 , work completed 27/02/2017