Endorsed by Which?

Albany Windows Ltd

4.9

385 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
385 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent standards
Customer Service
Quality
Value
Dan of Albany Windows did a great job in installing a large window and refitting two new windows panes. The workmanship was first class, the windows themselves were of very good quality, and he left no mess! slightly more expensive then others but worth it, no question.
Clive, Gloucestershire Posted on 06/06/2019 , work completed 06/06/2019
Clean, tidy and top job
Customer Service
Quality
Value
The chaps installing my front door and patio door were very clean and tidy and did a superb job. They took away all the old wood and replaced, even putting it flush with existing interior decoration.
David, Gloucestershire Posted on 04/06/2019 , work completed 04/06/2019
Satisfactory work carried out in good time
Customer Service
Quality
Value
I am very happy with the work on replacing 5 windows and 2 doors. This was carried out in the time period specified,and the quality is very good for a decent price. Thankfully there were no major problems,and the fitters done a great job of tidying up afterwards. I would strongly recommend them. Peter, Stroud
Customer in Gloucestershire Posted on 27/05/2019 , work completed 30/04/2019
Excellent & professional.
Customer Service
Quality
Value
Excellent all round. No pushy sales gen. High quality product. Efficient installers. A local company with friendly responsive people.
June, Gloucestershire Posted on 10/05/2019 , work completed 10/05/2019
My review
Customer Service
Quality
Value
Very very good service
Which? Trusted Traders Consumer Posted on 18/04/2019 , work completed 18/04/2019
Very professional.
Customer Service
Quality
Value
From the very first time we contacted them we had excellent service.
David, Gloucestershire Posted on 08/04/2019 , work completed 08/04/2019
Excellent service and quality at a competitive price
Customer Service
Quality
Value
We selected Albany as our replacement window and door provider after being impressed by their quote, their friendliness and the quality of their products. We also found it helpful to visit their small showroom to see the choices "in the flesh". They did not disappoint. After placing the order it all went like clockwork. The installation team arrived on time, were efficient and took great trouble not to inconvenience us, cleaning up and removing the old windows/door. We are really impressed with the result and would thoroughly recommend Albany Windows to anyone.
Customer in Gloucestershire Posted on 19/03/2019 , work completed 27/02/2019
Calm, careful and professional
Customer Service
Quality
Value
I was very impressed with the quality of attention with minimal disruption in this work. It has been a helpful and calm experience at every stage and the end results are excellent.
Joanna, Gloucestershire Posted on 18/03/2019 , work completed 18/03/2019
Excellent service.
Customer Service
Quality
Value
Excellent customer service from Albany Windows. They worked hard to ensure that windows were fitted only 4 days after house was knocked through to extension, minimizing time exposed to the elements.
Gemma, Gloucestershire Posted on 15/03/2019 , work completed 15/03/2019
Seamless Service
Customer Service
Quality
Value
Albany understand what customer service means. A breath of fresh air and so easy to deal with. From start to finish they provided excellent service. From the initial meeting to the finished job we were delighted. Professional, not pushy, well organised, on time, hard working, attention to detail, respectful, tidy, trustworthy, great price - this applies to the whole team. We are absolutely thrilled with our new windows and front door and couldn't recommend them highly enough.
Customer in Gloucestershire Posted on 08/03/2019 , work completed 13/02/2019
Expert and professional
Customer Service
Quality
Value
Albany Windows installed Bi-fold doors and a new large downstairs windows, over 5 days. The work was thoroughly and professionally done and well supervised. We are very pleased indeed with the end results.
Richard, Gloucestershire Posted on 04/03/2019 , work completed 04/03/2019
Would thoroughly use again
Customer Service
Quality
Value
Cannot fault anything that was done, no pressure, very good price, good product.
Robert, Gloucestershire Posted on 25/02/2019 , work completed 25/02/2019
Very pleased
Customer Service
Quality
Value
I am very pleased with the work carried out at my house. The workmen were clean, tidy and efficient, the product was of high standard.
Adam, Gloucestershire Posted on 22/02/2019 , work completed 22/02/2019
Great job
Customer Service
Quality
Value
Professional, helpful, prompt and efficient service at every contact. Job executed well, very happy with the new door.
Peter, Gloucestershire Posted on 20/02/2019 , work completed 20/02/2019
Good service
Customer Service
Quality
Value
Will probably deal with company again.
Richard, Gloucestershire Posted on 19/02/2019 , work completed 19/02/2019
Prompt and professional
Customer Service
Quality
Value
Albany Windows were extremely helpful. Their staff were polite and efficient. Their work was brilliant and they left everything clean & tidy.
Ivor, Gloucestershire Posted on 18/02/2019 , work completed 18/02/2019
Excellent job.
Customer Service
Quality
Value
Excellent, tidy job done. There was a problem with marks between the double glazing panes but these were quickly re-ordered and fitted for us.
Sue, Gloucestershire Posted on 04/02/2019 , work completed 04/02/2019
Great, professional installation of new windows
Customer Service
Quality
Value
We appreciated that there were no high-pressure sales; we asked for a quote, which we received within a few days, and then it was up to us to get in touch, rather than the other way round. The fitters turned up on time, were courteous, considerate and tidy - covering carpets with dust sheets and hoovering before they left. All old windows were disposed of - it was a good job all round. We would highly recommend.
Customer in Gloucestershire Posted on 29/01/2019 , work completed 22/01/2019
A job well done
Customer Service
Quality
Value
Both in the planning and installation, Albany Windows adapted to my needs while keeping the best technical solution to complex brickwork tasks in mind. Six windows and lintels well fitted.
Malcolm, Gloucestershire Posted on 21/01/2019 , work completed 21/01/2019
My review
Customer Service
Quality
Value
Prompt & professional.
Barbara, Gloucestershire Posted on 14/01/2019 , work completed 14/01/2019
Excellent work
Customer Service
Quality
Value
The work was carried out very professionally. The men were very pleasant and helpful, cleaned up every day, and replaced the blinds and net curtains. We are very pleased with the final results.
Christine, Gloucestershire Posted on 14/01/2019 , work completed 14/01/2019
Excellent job
Customer Service
Quality
Value
From start to finish everything went well from the people who came to quote for the work, to the fitters who carried out the work. Very clean and tidy. Would use them again.
Michael, Gloucestershire Posted on 14/01/2019 , work completed 14/01/2019
My review.
Customer Service
Quality
Value
Albany Windows replaced windows, front door & back door. All work completed within schedule & as costed. Excellent service from start to completion. The whole team were polite, professional and went out of their way to make sure everything was to our satisfaction. I would recommend Albany Windows. So pleased with the windows. They look absolutely fantastic in the Chartwell Green colour.
Stephen, Gloucestershire Posted on 02/01/2019 , work completed 02/01/2019
My review
Customer Service
Quality
Value
Very good job done.
John, Worcestershire Posted on 18/12/2018 , work completed 18/12/2018
New front door
Customer Service
Quality
Value
Albany provided great customer service from our first contact, through changing our minds several times on door type and glass to actual fitting. We are delighted with the result and would highly recommend them.
Customer in Gloucestershire Posted on 09/12/2018 , work completed 19/11/2018