Absolutely delighted with products & service
I wasn't looking forward to replacing the windows and doors; perceptions of a hard sell and then patching up wallpaper/paint afterwards made me dread this. I couldn't have found a better company to make me change my mind. Christian and Pete were so informative, knowledgeable and honest about what would look good in our old home. We absolutely love the flush finish on the windows and the new front door has made such a positive improvement on bringing light into our hallway. The installation team were just brilliant - no damage or repairs to wallpaper etc. They were so careful and considerate, we were delighted. The service surpassed all of our expectations. So much so that we have booked them to install the last door and large window too. I have no hesitation whatsoever in recommending the Albany Windows Ltd team. Thank you to you all - from a very happy Customer
Customer in Gloucestershire
Posted on 25/07/2021
, work completed 10/07/2021
Recommended
PVCu Door
One of several companies I contacted. Chose Albany because not only competitive price but very professional and efficient. No heavy sales, unlike other company. Arrived, measured, showed us options, gave quote and left without all the usual over the top offers, etc. Arrived and fitted as agreed. Excellent product and job. Would definitely recommend and use again.
Denise in Gloucestershire
Posted on 31/07/2021
, work completed 30/06/2021
Recommended
Great service
We recently had new PVCu Flush bay windows and a normal PVCu window done and have been very happy with the service provided. We shopped around a bit but were very happy from the first conversation about what we were looking for to the work being completed. Very professional team and highly recommended.
Customer in Gloucestershire
Posted on 06/12/2021
, work completed 23/11/2021
Recommended
Good work, good workmen no waste of time, cheerful & being on time. Employing again.
Good work good workmen, no waste of time, cheerful and being on time. We will employ them again, in fact, we have already asked them for another quote for more work.
Customer in Gloucestershire
Posted on 07/12/2021
, work completed 23/11/2021
Recommended
Quality work
Placed order for 9 PVCu Windows and 1 PVCu Patio door in June. Delivery and fitting was estimated around 6/8 weeks but was delayed until October due to supply issues which we appreciated and had no issue with. Fitters did an excellent job and we were most impressed with their work ethic. They also did an excellent job cleaning up. One small problem with patio door (blocked drainage holes) Fitter came back within 5 days and sorted it out. We are overall very pleased with the finished job and would recommend Albany Windows to provide a quality product at a reasonable price.
Customer in Gloucestershire
Posted on 07/11/2021
, work completed 21/10/2013
Recommended
First class service....
We obtained four quotations for a new back door and chose Albany who were quick to respond, with an uncomplicated sales pitch, a competitve price, a short lead time of 4 - 6 weeks and required no deposit. A follow up survey preceded the installation which took place within the estimated time, without fuss and the room/outside area was left clean and tidy. All the Albany personnel were polite and easy to deal with and we are very happy with the the overall quality of the finished job. Thank you Albany, certainly a company to recommend.
Customer in Gloucestershire
Posted on 31/05/2022
, work completed 18/05/2022
Recommended
Completed on schedule
We had some new windows fitted by Albany at the end of September. The work required brick, block work and plastering. All complete to a high standard. The level of care taken to protect carpets and furnishings was exceptional. Will be in touch next spring to have more windows. Thanks to all at Albany.
Customer in Gloucestershire
Posted on 11/10/2022
, work completed 29/09/2022
Recommended
New front door
I'm delighted with my new composite front door recently fitted by Albany Windows. From my initial visit to their showroom, through to final installation, everybody I dealt with was friendly and efficient, with no pushy sales techniques. The installation itself took less than half a day, with everything left neat and tidy at the end. I'd be happy to recommend this company, and am indeed likely to use them again for some replacements windows.
Customer in Gloucestershire
Posted on 16/07/2022
, work completed 08/07/2022
Recommended
Great job, very efficient
We've used Albany Windows ltd twice for extensive window replacement and have been very pleased with the work on both occasions. They are friendly and very helpful on the telephone. Everything was completed in the time frame given.
Customer in Telford and Wrekin
Posted on 14/11/2022
, work completed 02/11/2022
Recommended
Refreshing service
I would like to recommend the excellent and professional service given to me by Albany Windows. How refreshing to meet such high standards in this day. Extremely impressed by every aspect offered by this company.
Which? Trusted Traders Consumer
Posted on 01/12/2022
, work completed 24/10/2022
Recommended
Excellent Service
Albany have supplied and fitted our new front door. From the start they were helpful and efficient. The door arrived on time and as they'd had a cancellation, it was fitted a week earlier than expected. Fitting was quick and clean I'd have no hesitation in recommending them and if we ever need new windows, they'll be my first port of call.
Customer in Gloucestershire
Posted on 04/11/2023
, work completed 18/10/2023
Recommended
New front and patio doors
New composite door and new French doors. Great products, fitted in a timely manner. Cleaned up after themselves. Very professional and very happy with installed products. Upon removal, some of the render came off the blockwork and remedial work was undertaken to replace it. Again extremely happy with the results. Will definitely use again in the future when replacing windows.
Customer in Gloucestershire
Posted on 11/08/2024
, work completed 15/07/2024
Recommended
Excellent job carried out professionally
We had 3 of our windows changed to uPVC as the wooden ones were giving notice. From the initial enquiry to completion of the job and payment, I was impressed by the friendliness, helpfulness and competence of everyone involved. The work was carried out on the pre-arranged date and completed to the agreed budget. A minor problem after installation was attended to very quickly and with no fuss. I would have no hesitation in using Albany Windows again.
Customer in Gloucestershire
Posted on 09/07/2024
, work completed 18/06/2024
Recommended
Very professional supplier of windows and doors
We recently chose Albany Windows of Cheltenham in 2025 to install our new composite front door. Previously the same company installed our large patio windows in 2015. Their staff have been professional, and easy to engage with on both occasions, whether a first visit to us to show and discuss their catalogue items, or further on to measure ahead, or the installation day. Our patio windows are still going strong. Early on we had a bit of hassle with the patio lock 'catching' and they came out very speedily and fully sorted it out. This attention to customer care was one of the reasons we choose Albany again this second time. Additionally, we've watched them increase in size and reputation over the years and it helps that they are a well-known and established local firm – we've felt like customers that are actually valued. These are not cheap items to replace, but on both occasions we have felt they provide an excellent product, and given real value for money, supported further by professional guarantees.
Customer in Gloucestershire
Posted on 06/05/2025
, work completed 17/04/2025
Recommended
Highly Recommended!
Albany Windows have been a pleasure to do business with. They transformed our old glass roofed conservatory into a fabulous garden room with a solid roof, to include 3 glass panels for light. We are absolutely delighted with it! An excellent job carried out by an excellent team! Nothing was too much trouble, they kept us informed of progress, were respectful of our property, cleaned up after themselves and kept smiling despite the dreadful weather!
Customer in Gloucestershire
Posted on 24/03/2026
, work completed 23/02/2026
Recommended
Very satisfactory experience and a job very well done
I needed to replace a backdoor and toilet window with double-glazed units. From the beginning, Albany Windows were responsive and very helpful - also making really useful suggestions. I felt they provided a 'personal touch'. I expected to wait a while for a confirmed installation date, knowing how difficult it can be these days for materials/units to be available; but it was all installed during one morning only 4 weeks after the measuring-up day. The installation team carried out the work efficiently and with little intrusion. They did a great job. I am delighted with the result, and would not hesitate to recommend this company.
Customer in Gloucestershire
Posted on 02/02/2024
, work completed 09/01/2024
Recommended
Great company to do business with.
Great experience from Albany Windows from start to finish. We had eight windows and two doors replaced from Albany windows, from initial contact, to making an appointment to get a quote, with out any pressure to make a decision there and then. Once accepted quote, final measurements taken the following day, windows and doors ordered. Appointment made for installation days, turned up when they said they would. Very pleasant fitters, told us exactly what they had planned for the day and got on with it. Dust sheeting where ever they were working and respected our property. Always left rooms clean and tidy when windows were completed. Good quality windows and doors, very secure. Would highly recommend Albany windows.
Customer in Gloucestershire
Posted on 17/01/2024
, work completed 14/12/2023
Recommended
Excellent from start to finish.
I enquired about a replacement front door from Albany Windows. Their Sales Manager contacted me quickly and arranged a visit to size up the job and to give me a quote. The quote arrived within a few days and was very reasonable. I placed an order and the door arrived six weeks later, as arranged. It was fitted by Tom and Adam who took only a couple of hours to remove the old plastic door and to fit the new composite door. The standard of finish they achieved was excellent and my wife and I were very pleased with the result. Nothing was too much trouble - Tom removed the lock and handles from the old door so that it could be fitted to the current back door. The front door sensor for the burglar alarm system was transferred to the new door without any problem. Unfortunately, an important item of trim had been delivered in the wrong colour. This was reported to Albany's head office by the installation team and another trim was fitted by Geoff a few hours later, which I thought was very impressive.
Customer in Gloucestershire
Posted on 30/10/2024
, work completed 30/10/2024
Recommended
Very satisfied customer
I would like to say how delighted I am with the second window installation by the Albany team. I contacted them again, having had 1 window installed in May. I really appreciated being able to spread the cost of the windows in this way. The kitchen window now matches the lounge, and the modern single pane style, swing mechanism lets in more light than previously. The team also extended the height of the window by removing a row of bricks, making the sill level with the sink. Has made a huge difference to the amount of light and illusion of space I now have and view of the garden! I have recommended Albany to a friend who is going to contact them soon.
Customer in Gloucestershire
Posted on 05/08/2025
, work completed 11/07/2025
Recommended
Very good job, good boys
I have used Albany several times and would never hesitate to recommend or use them again.
Adrian, Gloucestershire
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Excellent work
Highly recommended. Very efficient, clean workers with good sense of humour.
Christine, Gloucestershire
Posted on 31/10/2014
, work completed 31/10/2014
Recommended
Great company
This company honoured their every statement from the very start. When David arrived and priced the job to when Peter and his colleague left having completed the work to a very high standard within the time frame agreed. From their competitive prices to their friendly and considerate work force, I'd have no hesitations what so ever in recommending this company. Thank you to the team!
Richard, Gloucestershire
Posted on 29/01/2015
, work completed 29/01/2015
Recommended
Tidy & Efficient
Prompt and quickly executed. Good tidy work completed.
Ian, Gloucestershire
Posted on 31/10/2014
, work completed 31/10/2014
Recommended
Excellent job
Minimal mess and disturbance. Efficiently done by friendly staff. Would gladly recommend, thank you
George, Gloucestershire
Posted on 09/04/2015
, work completed 09/04/2015
Recommended
Job well done
A very efficient team came on time and completed in the day. The work was to our satisfaction and we will employ them again for the rest of our windows. The chaps were friendly and took care not to damage our carpets in the decoration.
Denys, Gloucestershire
Posted on 28/05/2015
, work completed 28/05/2015
Recommended