Endorsed by Which?

Albany Windows Ltd

4.9

386 Reviews

Opening Hours
Today -
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday 09:00–12:30
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.

Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.

As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.

We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.

What we do

  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • ​Aluminium doors
    • Composite doors
    • Front door
    • French doors
    • UPVC doors
  • Conservatories

    • Conservatory Roof replacement
    • Sun Lounge
  • Glaziers

    • Aluminium Windows
    • Double glazing installation
    • Sash windows
    • Triple Glazing
    • UPVC Windows
    • Velux windows
    • Double glazed units
  • Blinds

  • More Services

    • integral blinds

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
386 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent work
Customer Service
Quality
Value
From start to finish a very professional company. Everyone was very helpful and work was carried out in a very competent manner.
Jennifer, Wiltshire Posted on 22/02/2016 , work completed 22/02/2016
Brilliant job and prompt and professional
Customer Service
Quality
Value
The whole team from office to workplace, very thoughtful, very professional, would not hesitate to use them again.
Robert, Gloucestershire Posted on 10/02/2016 , work completed 10/02/2016
Prompt & efficient
Customer Service
Quality
Value
Albany Windows were recommended to us by our son who had his house windows all replaced by them. We were pleased with their service, extremely courteous and no hard pressure sales pitch very prompt and efficient installation. We would not hesitate in using their service again & also recommending them.
Colin, Gloucestershire Posted on 04/12/2015 , work completed 04/12/2015
Excellent experience
Customer Service
Quality
Value
From easy to arrange quotation to installation and receipt for payment, the experience was easy and pleasant.
J, Gloucestershire Posted on 13/11/2015 , work completed 13/11/2015
Brilliant job.
Customer Service
Quality
Value
The fitters took so much pride in their work, it was refreshing to see. They did an amazing job.
Joanne, Gloucestershire Posted on 22/06/2016 , work completed 22/06/2016
Excellent job
Customer Service
Quality
Value
Great service clean, very professional with competitive price.
Roger, Gloucestershire Posted on 25/05/2016 , work completed 25/05/2016
Professional, tidy - and no Radio 2!
Customer Service
Quality
Value
Very satisfactory process and end product
Lil, Gloucestershire Posted on 06/06/2016 , work completed 06/06/2016
Practical considerate
Customer Service
Quality
Value
Professional and practical all the way through from Claire in sales to efficient considerate fitters. Thanks Albany.
Which? Trusted Traders Consumer Posted on 09/05/2016 , work completed 09/05/2016
Really happy
Customer Service
Quality
Value
From the initial survey to completion I was really impressed with the professionalism of Albany Windows. They explained the options & work involved before providing a quote. The installation was performed very professionally and in a friendly manner. All the rubbish and windows were taken away and the area was cleaned before they left. Really happy and would recommend.
Alan, Gloucestershire Posted on 24/10/2016 , work completed 24/10/2016
My Review
Customer Service
Quality
Value
I'm ecstatic! Now have French window which closes and locks properly.
Shirley, Gloucestershire Posted on 12/09/2016 , work completed 12/09/2016
Fantastic job
Customer Service
Quality
Value
More than pleased with the job, men arrived on time. Carried out an excellent job, very friendly and clean. Very well done Albany Windows. Satisfied customer.
Alan, Gloucestershire Posted on 01/11/2016 , work completed 01/11/2016
Very Pleased
Customer Service
Quality
Value
We are very pleased with our 8 windows and 2 doors fitted in October in just 2 days. The fitters worked efficiently and did a very neat job. All the staff were reliable, helpful, pleasant and easy to deal with. We definitely recommend Albany Windows.
Graham Posted on 19/12/2016 , work completed 19/12/2016
Excellent job
Customer Service
Quality
Value
We had 2 windows fitted by Albany Windows, the whole experience was great. A friendly sales visit followed by a competitive quote and quick and clean fitting. We would happily recommend Albany and will be using them again in the future.
Rachel, Gloucestershire Posted on 20/12/2016 , work completed 20/12/2016
Perfect & Professional Service from beginning to end.
Customer Service
Quality
Value
From the initial visit to the installation Albany Windows have provided a professional service we can't have asked for a better team of installers (Jim, Shaun & Nathan) on a bitterly cold day. Highly recommend all at Albany Windows.
MadAsToast Posted on 11/12/2016 , work completed 11/12/2016
Replace windows
Customer Service
Quality
Value
A excellent job. Very pleased with the result and the workmanship. Also the cleaning up at the end was excellent.
John, Gloucestershire Posted on 25/01/2017 , work completed 25/01/2017
Prompt & professional
Customer Service
Quality
Value
They have made a very nice job fitting our new front door. It has made a great difference to our hallway as regards warmth. Lovely colour complemented by neighbours.
Richard, Gloucestershire Posted on 14/12/2016 , work completed 14/12/2016
Excellent service
Customer Service
Quality
Value
Would have no hesitation in using them again - fast, efficient service and really pleasant to deal with.
Catherine, Gloucestershire Posted on 20/06/2017 , work completed 20/06/2017
Fantastic company - brilliant windows and service
Customer Service
Quality
Value
Albany replaced 8 windows for us and also blocked up 3 windows and a door and relocated our front door. This was far from an easy job but Albany Windows were absolutely brilliant from beginning the end. The windows are superb as is the finish internally. They take pride in their workmanship and the guys were great. The blocked up areas are so incredibly well-matched that they are barely noticeable. We'll definitely be getting Albany Windows back to do more window. I wholeheartedly recommend them!
Lisa Fleming Posted on 17/10/2017 , work completed 17/10/2017
Extremely pleased
Customer Service
Quality
Value
From the initial meeting with the Albany Windows representative, we felt confident that they would fulfil our requirements (complete replacement of all windows across 8 rooms) and we were not disappointed. Great service and workmanship and they were extremely helpful in sourcing matching handles for our conservatory windows and doors. We saw 4 other companies (from the established nationals to small, local companies) to undertake this work and Albany Windows gave us the greatest level of confidence and we remain extremely pleased with our choice. Would recommend to anyone.
JASON ROGERS Posted on 07/04/2018 , work completed 07/04/2018
Excellent Job
Customer Service
Quality
Value
Very pleased with the whole process and quality of the end product. This company understand customer service!
Phil, Gloucestershire Posted on 19/03/2018 , work completed 19/03/2018
Great job
Customer Service
Quality
Value
Very professional from first engagement to the completed job. Good communications all the way through and top quality equipment and installation.
Smith, Which? Consumer Posted on 13/02/2018 , work completed 13/02/2018
Extremely pleased
Customer Service
Quality
Value
This is the second time I have used Albany Windows. Will do so again when needed.
Maria, Gloucestershire Posted on 29/01/2018 , work completed 29/01/2018
Great product, great price
Customer Service
Quality
Value
From the first visit to the final fitting all the company's staff were very polite and helpful. Much better price than the major nationals and a quality product. The fitter even carried out a repair to another window at no extra cost. I would certainly use this firm again and recommend them to others.
John, Gloucestershire Posted on 17/03/2017 , work completed 17/03/2017
Excellent
Customer Service
Quality
Value
Workmen very good and polite and worked very hard, nothing was too much. Cleaned up every night and after every thing was finished. I felt I could leave them to work and felt the house was safe in their hands. I would highly recommend them if I wanted any more work done, I would have them back.
Vermayle, Gloucestershire Posted on 03/07/2017 , work completed 03/07/2017
Excellent Job
Customer Service
Quality
Value
A friendly and hassle free service. Very impressed with the job, would definitely recommend.
Margaret, Gloucestershire Posted on 12/12/2017 , work completed 12/12/2017