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Endorsed by Which?
Albany Windows Ltd
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Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
386 reviews
Recommended
Recommended
by 100% of customers
Sort by
Excellent job
Customer Service
Quality
Value
Minimal mess and disturbance. Efficiently done by friendly staff. Would gladly recommend, thank you
George, Gloucestershire
, work completed
Recommended
Job well done
Customer Service
Quality
Value
A very efficient team came on time and completed in the day. The work was to our satisfaction and we will employ them again for the rest of our windows. The chaps were friendly and took care not to damage our carpets in the decoration.
Denys, Gloucestershire
, work completed
Recommended
Superb home improvement
Customer Service
Quality
Value
We had hesitated for many years to replace our wood frame, single glazed door and bay windows because we did not want to spoil the character of our 100+ year old house. Albany's product was superb and very good value. The installation crew were hard working, efficient, courteous and tidy - even preserving us sheets from a 1954 newspaper from the brickwork around the door!
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
We have had Albany Windows before for over windows and French doors. We have always thought they were very professional, efficient and done a brilliant job . That is why we went to there for how front door, because we can trust them do deliver a excellent service.
Robert, Gloucestershire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional and perfect
Which? Trusted Traders Consumer
, work completed
Recommended
Very pleased customer
Customer Service
Quality
Value
Excellent service, excellent price. Excellent result. Would recommend Albany to everyone!
Very Happy Customer
, work completed
Recommended
Smart Conservatory
Customer Service
Quality
Value
Albany Windows have just completed our conservatory and we are very pleased with the results. From initial enquiry through to them leaving the site, they have been great. All the team were skilled and kept the site tidy despite the weather. Pete Knox kept us informed at each stage and dealt with items as they occurred - no surprises. The quality of work and materials is high and we intend to use them again for replacement windows in the next couple of months. Thanks for a great job.
Andy D
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Good clean, efficient workmanship. Friendly & courteous
Terence, Gloucestershire
, work completed
Recommended
Brilliant job!
Customer Service
Quality
Value
We are very pleased with our new boiler. Our workmen were efficient and did a great job, will use them again.
Mark, Berkshire
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Workmen worked in a prompt and clean manner. Dust sheets put down and work is very good. Staff very approachable, answering queries raised.
Brad, Gloucestershire
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
This whole job was putting right the wrongs of a previous company - From inspection, measuring, through to fitting, which in some places included repairs - this was completed to my complete satisfaction. All persons involved were considerate, polite and efficient.
David, Gloucestershire
, work completed
Recommended
Professional and quality work
Customer Service
Quality
Value
From my first call to the receipt of the paid invoice, I was delighted by Albany Windows. The sales side was extremely professional. The survey work and installation were all completed to time and as promised. All matters were dealt with promptly, courteously and professionally. I would highly recommend them.
Ailsa, Gloucestershire
, work completed
Recommended
Excellent all round.
Customer Service
Quality
Value
Albany Windows fitted our replacement patio windows efficiently & without fuss. They took care to listen to our wished throughout. Claire their sales lady was friendly but never pushy. Peter was surveying & measuring and Nathan & colleague were fitters. Aftercare is offered, all was done for a very good price. Happy to use them again!
Tony, Gloucestershire
, work completed
Recommended
Albany Windows superb
Customer Service
Quality
Value
We chose Albany Windows for 2 reasons: firstly, they could do different colours of PVC on the outside and inside of the windows; secondly, we got the sense that the installation team were going to be polite and competent. They lived up to both our expectations and more. The sales process was very low pressure. They didn't take money until the installation was complete and we were happy. We had one small problem with a leak which was to do with our lintel rather than their windows. Nevertheless, they came out and fixed it without quibble. We couldn't be more happy with Albany Windows. We would have no hesitation in recommending them to anyone considering buying PVC windows. This company breaks the mould when it comes to this industry - they are superb.
Which? Trusted Traders Consumer
, work completed
Recommended
Highly efficient service
Customer Service
Quality
Value
Highly efficient service from showroom to fitting. Installation team were excellent and cleaned up inside and outside. Would recommend.
Nora, Gloucestershire
, work completed
Recommended
1st class service and quality
Customer Service
Quality
Value
Albany offered the best quality door out of 3 we looked at. Staff were friendly and no pressure to make a sale. No deposit required. Fitting was complete with no fuss or mess. Would recommend Albany Windows - Cheltenham without hesitation.
Robert, Gloucestershire
, work completed
Recommended
Consistent high quality.
Customer Service
Quality
Value
Have used for several years as we progressively changed our windows. Good sales - not pressurised. Very thorough pre-installation survey. High quality workmanship. Replaced door with factory defects without quibbling.
Which? Trusted Traders Consumer
, work completed
Recommended
Great job
Customer Service
Quality
Value
Would have them work for me again. Good job.
Jacquie, Gloucestershire
, work completed
Recommended
Happy to recommend - fast , clean and efficient
Customer Service
Quality
Value
We had a replacement conservatory. We were very pleased that Albany Windows turned up when they said they would, kept us informed and did an excellent job. Rain was forecast on the day they started, so they brought enough people to make sure the conservatory was water tight and secure by the end of the first day.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very efficient service from start to finish and extremely reasonably priced. We will use them again.
Rose, Gloucestershire
, work completed
Recommended
Very professional service
Customer Service
Quality
Value
A very professional service. No pressure talk and very good advice.
Peter, Gloucestershire
, work completed
Recommended
Excellent work/workers very professional
Customer Service
Quality
Value
My wife and I were totally satisfied with the first class job carried out by Albany Windows.
Samuel, Gloucestershire
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Very good customer service hassle free sales - excellent quality product.
Philip, Gloucestershire
, work completed
Recommended
Very happy
Customer Service
Quality
Value
Arrived on time & were very efficient & got on with the job. Everything was left clean & tidy. I was very happy with the work & would recommend the firm quite confidently.
Anne, Gloucestershire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
About eight months ago we had Albany Windows to supply & install front & back door to our property. We were so pleased with the result that we decided to have all wooden windows replaced with PVC. The service that we received throughout the whole process was second to none. The help in selecting the colours & the design of the windows could not be faulted. The scheduled date for the work was kept to the day. The fitters couldn't be more helpful. All the debris was cleared up & taken away. I would recommend anyone requiring an installation to contact Albany Windows.
William, Gloucestershire
, work completed
Recommended