Friendly, Professional and Good Service
We needed a replacement back door. The process was straightforward and easy. We went to the showroom to chose the options we wanted. The whole job took about 3 hours. I was impressed with the workmen, the quality of the work and the door and frame.
Nicolas
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
Brilliant job
After searching double glazing firms in the area I settled on Albany Windows. I visited the showroom and really liked the quality of their windows. The staff were very helpful and didn't pressurise me at all. I had all my windows and doors replaced which was a huge job. The work was carried out to a very high standard. I thought the fitters all worked very well together and are a credit to the company.
Linda, Gloucestershire
Posted on 19/06/2017
, work completed 19/06/2017
Recommended
Excellent
Quick and efficient job. Polite workman. Did exactly what I wanted quickly and with minimum fuss. Brilliant service. Highly recommended.
Michelle, Gloucestershire
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
Excellent service
Good, prompt response to initial enquiry, followed by straightforward, reliable attention in quotation and ordering service. Efficient, helpful staff throughout the entire job, and a good quality product.
Arthur, Gloucestershire
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Lovely Product with good, straightforward service
We'd done our due diligence by getting 3 quotes for our new back/French doors. We'd had the horrendous "hard sell" from a major national company. Albany were a complete breath of fresh air - David provided a thorough and clear, but straight forward, sales service. This mirrored the rest of our Albany service. We are really pleased and will use Albany when we get the rest of the windows done next year.
Tracy, Gloucestershire
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Smooth and efficient.
The whole process was smooth and efficient, from the initial visit, the surveyor, and finally the fitting. The fitters were great. They arrived on time, quietly informed me of what they were going to do and in which order. They worked steadily and quietly, with no loud music or constant texting. They took time to listen to my queries and gave me a clear explanation.
Which? Trusted Traders Consumer
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
Great, professional installation of new windows
We appreciated that there were no high-pressure sales; we asked for a quote, which we received within a few days, and then it was up to us to get in touch, rather than the other way round. The fitters turned up on time, were courteous, considerate and tidy - covering carpets with dust sheets and hoovering before they left. All old windows were disposed of - it was a good job all round. We would highly recommend.
Customer in Gloucestershire
Posted on 29/01/2019
, work completed 22/01/2019
Recommended
The best company I have dealt with
I found this company to be most professional in all aspects, first contact, survey and installation. The installation was carried out with the least disruption and the site was left a clean and tidy condition. I cannot recommend this company highly enough.
David, Gloucestershire
Posted on 24/11/2018
, work completed 24/11/2018
Recommended
Prompt and professional
Albany Windows were extremely helpful. Their staff were polite and efficient. Their work was brilliant and they left everything clean & tidy.
Ivor, Gloucestershire
Posted on 18/02/2019
, work completed 18/02/2019
Recommended
Clean, tidy and top job
The chaps installing my front door and patio door were very clean and tidy and did a superb job. They took away all the old wood and replaced, even putting it flush with existing interior decoration.
David, Gloucestershire
Posted on 04/06/2019
, work completed 04/06/2019
Recommended
Excellent service
I am very pleased indeed with the new triple-glazed windows and doors installed by Albany Windows. The team were professional, polite, cheerful, willing and very hardworking. Nothing was too much trouble and they went out of their way to make sure that everything was completed to my satisfaction. I would have no hesitation in recommending Albany Windows.
Customer in Gloucestershire
Posted on 25/11/2019
, work completed 21/11/2019
Recommended
Lovely windows and great gang of guys
Installed 8 windows, 1 french door, brick work and concrete lintel. Work included. 1) Remove large window in kitchen, remove lower brick work and convert to french doors. Concrete lintel above new door. 2) Bricked up old back door, and converted to window. They worked very hard and the final finish was great. They used the bricks removed from the french doors to brick up the old door and you cant tell which was the old brick work. The guys were very friendly, the quoting are straight forward, and there was no pressure selling. Recommend to all.
Customer in Gloucestershire
Posted on 26/11/2019
, work completed 05/10/2019
Recommended
Complete Renovation Works
Fantastic product accommodating need for nonstandard dimensions, and professional helpful staff. Team on site professional and polite replacing all doors and windows with minimal mess or disruption, working with builder to resolve any issues. Even during the pandemic nothing was too much trouble - highly recommend!
Customer in Gloucestershire
Posted on 21/07/2020
, work completed 01/07/2020
Recommended
Bifold Door & Window - great service & quality
Albany Windows supplied and installed an aluminium bifold door and casement window for my extension. I found Albany to be competitive and they provided a detailed quotation which gave me confidence I was dealing with a professional company. When I asked for an amendment to the quotation this was done within 48 hours. Pete from Albany carried out the site survey and helped advise me on the best arrangements for the bifold door opening. He couldn’t have been more friendly and helpful. When the door and window were ready, Pete called me to arrange a fitting date which was flexible to suit my availability. The installation team did a great job getting the bifold and window fitted in a day with no issues. The installation was clean and tidy and I was given a thorough run through of how to operate the bifold doors. The install team left no mess and took away all packaging and rubbish. I was delighted with the quality of the bifold and window, they had been fabricated from high quality narrow aluminium sections maximising the glazing area and the operating gear was smooth running and has a substantial feel to it. The insurance backed guarantee was sent to me promptly upon completion. I wanted to use a local established company to have the confidence I would get a quality product and installation, and also that they would be on hand for any aftercare if it were to be required. Albany exceeded all my expectations and I can’t recommend them enough.
Customer in Gloucestershire
Posted on 05/09/2020
, work completed 19/08/2020
Recommended
Great window company
Albany windows Ltd recently fitted a large bay replacement window in my bungalow. I was very impressed with their service, including my initial call to their office, a young man coming to give a quote (no hard sell), the surveyor/owner, who carefully measured up and gave me friendly advice, and finally, the two man team who fitted the window. They came on time, were very careful and tidy workers, plus they were polite and friendly too. I am very pleased with the standard of the work, and the quality of the window, and would not hesitate to use Albany Windows Ltd again in the future.
Customer in Gloucestershire
Posted on 15/08/2020
, work completed 23/07/2020
Recommended
Great quality and workmanship
Third time I've used Albany, this time was a build of a conservatory at the rear of my property. Initial meeting was good with expert suggestions made about best options to go for considering my property is fairly small. Prices and plans were clear and didn't go over budget. The guys who built it were really friendly and considerate, again quality of work was great.
Customer in Gloucestershire
Posted on 22/09/2020
, work completed 19/11/2019
Recommended
Excellent service highly recommended
Have used this company twice now once in July once in October. Highly recommend the service. good prices, no hard sell, polite, professional and efficient. Very happy.
Customer in Gloucestershire
Posted on 11/11/2020
, work completed 24/07/2020
Recommended
Albany Windows Cheltenham
We have used Albany twice now. They came when arranged on both occasions and gave a prompt and economic quote. The work was done as arranged and was to a high standard. We are happy with the results.
Peter in Gloucestershire
Posted on 12/04/2021
, work completed 30/03/2021
Recommended
Excellent service, work and product
We opted for a new composite front door with side panels and have been impressed at every stage with the professional and efficient service we received from Albany Windows. Everything went very smoothly throughout the selection/ordering process, survey and installation. The door is of a very high quality and was fitted in a morning. Everything was left clean and tidy and we were given instructions on how to close and lock the door. I wouldn't hesitate to recommend this company.
Customer in Gloucestershire
Posted on 19/10/2021
, work completed 05/10/2021
Recommended
Excellent Installation
After they fitted a single window during our kitchen refurbishment Albany fitted three upstairs windows and a patio door downstairs. They had been recommended by a friend and other reviews were positive. The installation was completed at short notice as they had a spare slot. The installers arrived on time and the work was done within the day. They were courteous and tidy laying extensive dust sheets and cleaning up thoroughly afterwards. The windows are excellent quality with a special hinge to allow for cleaning of the outside of the opening light. With partial Argon fill to the sealed units we expect good insulation.
Customer in Gloucestershire
Posted on 23/10/2021
, work completed 20/10/2021
Recommended
Very pleased with the work.
Albany Windows replaced all the windows and the front and back door in my house. They arrived on time and started work straight away, they were very professional and courteous. The quality of the windows and doors are outstanding. They also cleaned up after themselves and left everything ship shape.
Customer in Gloucestershire
Posted on 27/09/2021
, work completed 17/09/2021
Recommended
Good all round performance
Install UPVC French doors and kitchen door. Estimate of time from order to delivery, one month. Yes, within a day or two. Notice of installation, short but acceptable. The company had installed a smart front door a few weeks earlier, which had gone without hitch. The doors appear well made with good security features. The installers were friendly and helpful. A couple of minor faults were dealt with very quickly by the companies trouble shooter. Overall, very happy.
John in Gloucestershire
Posted on 19/05/2022
, work completed 30/04/2022
Recommended
Very happy with my new French doors
I just had French Door for Juliet balcony installed by Albany Windows and I'm 100% happy with the service. From start to finish very professional, knowledgeable and friendly people were dealing with my door. It was a birthday present for my dog who is 7 and he's recently had orthopedic surgery, and he can't jump up and down like he used to. Specially thanks to David and Nathan, and of course Pete. Thank you so much for your custom. I have a very happy dog now
Customer in Gloucestershire
Posted on 07/07/2022
, work completed 27/06/2022
Recommended
French door installation
Excellent service in every respect from quotation, through to survey and installation. Everything carried out promptly and on time agreed.
Ian in Gloucestershire
Posted on 31/03/2021
, work completed 17/03/2021
Recommended
New windows
Decided to install six double- glazed windows to replace originals and chose Albany Windows to avoid large national companies with poor reputations. There were no pressure-selling techniques, unbelievable discounting or even requests for upfront payments. They were quick to respond to an initial phone call and the subsequent quote was comprehensive and detailed. Upon acceptance a survey and measurements were soon undertaken. The schedule overran a bit, but the installation process was quick and clean with a minimum of disruption and the fitters cleaned up admirably at the end. The quote was adhered to and there were several payment options available. Would employ again and recommend this company.
Christopher in Gloucestershire
Posted on 21/12/2021
, work completed 15/12/2021
Recommended