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Endorsed by Which?
Albany Windows Ltd
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Units 40 & 41, Space Business Centre, Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9FL View on map
Opening Hours
Today - 09:00–17:00
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–17:00
- Saturday 09:00–12:30
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Albany Windows is a family business, small enough for Peter Knox and his son Nathan to have close involvement and tight control over very high installation standards and service, but big enough to obtain supplies directly from large high quality manufacturers of PVCu and aluminium windows, doors and conservatories.
Whatever your requirements, we have glazing options for every need and budget, and welcome all sizes of project from a single window to a large house full of windows and big conservatories. We also supply some local builders of high quality homes with their glazing requirements.
As well as being very proud to have been approved as a Which? Trusted Trader we are members of FENSA and Trustmark, so your investment in home improvements couldn't be in safer hands.
We offer Home Improvement Loans. Authorised and regulated by the Financial Conduct Authority.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Doors
- Bi-fold doors
- Patio doors
- Aluminium doors
- Composite doors
- Front door
- French doors
- UPVC doors
Conservatories
- Conservatory Roof replacement
- Sun Lounge
Glaziers
- Aluminium Windows
- Double glazing installation
- Sash windows
- Triple Glazing
- UPVC Windows
- Velux windows
- Double glazed units
Blinds
More Services
- integral blinds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
386 reviews
Recommended
Recommended
by 100% of customers
Sort by
Good service
Customer Service
Quality
Value
Will probably deal with company again.
Richard, Gloucestershire
, work completed
Recommended
Good Job
Customer Service
Quality
Value
A competitive quote was followed by a professional fitting completed on time. All was removed from site with very little residual mess. A good job done by friendly & co-operative workmen.
Malcolm, Gloucestershire
, work completed
Recommended
Satisfactory product and fitting.
Customer Service
Quality
Value
I chose Albany over another company with very similar price quotes because Albany's suggested the lead time to fitting new double glazed patio doors and kitchen windows was about six weeks as opposed to sixteen weeks quoted by the other company. In the event, because of a cancellation Albany did the job in less than a fortnight. Albany staff were helpful throughout and I'm very happy with the finished product.
David in Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Excellent, value for money service.
Malcolm, Gloucestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very good job done.
John, Worcestershire
, work completed
Recommended
Great job, well done
Customer Service
Quality
Value
The installation was very good, neat and well done. Took 1 day less than suggested. Slight problem with following up - but resolved
Adrian, Gloucestershire
, work completed
Recommended
Impressive service
Customer Service
Quality
Value
Customer service, great from start to the initial consultation right through to the fixing and installing. Traders were friendly and professional and work was delivered on time and before time and to a high standard. Will certainly recommend.
Rebecca, Gloucestershire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Professional, helpful, prompt and efficient service at every contact. Job executed well, very happy with the new door.
Peter, Gloucestershire
, work completed
Recommended
Couldn't be better.
Customer Service
Quality
Value
On time, clean and tidy in their work. Pleasant personality. Approach to work was professional and did a first class job. Would recommend any time.
Raymond, Gloucestershire
, work completed
Recommended
Prompt & professional.
Customer Service
Quality
Value
They are to be recommended if this firm are anything to go by.
Brenda, Berkshire
, work completed
Recommended
Homely and trustworthy
Customer Service
Quality
Value
Very clean, tidy and efficient when they were on site. Kept us informed (***) efficient. Got our new door organised and it was (***) in a very short time frame. Fitting was quick & no fuss, but could have left site a little tidier by washing down outside (***). Contacted us afterwards to ensure we were happy with new door. Price was right.
Robert, Gloucestershire
, work completed
Recommended
Great job.
Customer Service
Quality
Value
Courteous and tidy.
Rob, Gloucestershire
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
Very efficient firm, employees well mannered & professional.
Douglas, Gloucestershire
, work completed
Recommended
Love our new patio doors
Customer Service
Quality
Value
Had 2-pane patio doors installed. Team was easy to discuss fitting date, work was finished quickly & tidily and were very polite. Very good pre-order care & showroom small but complete. All staff have been very friendly. Albany voluntarily replaced a pane of glass for us when they picked up a small defect after installation. Well priced too.
John, Gloucestershire
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very good clean job. Very pleased with window. FENSA certificate received promptly.
Pam, Gloucestershire
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Would definitely recommend this company for your window and door replacement. Workmanship is excellent and price was good as well. 5 star company.
J, Gloucestershire
, work completed
Recommended
Always does an excellent job.
Customer Service
Quality
Value
I have used this trader for many years and found him to provide the best advice, materials and service. I have no hesitation in recommending him.
Philip, Gloucestershire
, work completed
Recommended
Good job
Customer Service
Quality
Value
Fitted 9 new windows and 1 door. Jim and Shaun good, clean workers.
Michael, Gloucestershire
, work completed
Recommended
Fantastic Job
Customer Service
Quality
Value
Sales lady Clair arrived on time, very knowledgeable, great input, secured a sale. Fitters very friendly, professional and left no mess or decorating to do. We are delighted with our new windows. Thank You very much.
Alan, Gloucestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and professional
Terence, Gloucestershire
, work completed
Recommended
Bi Fold Doors Fitted
Customer Service
Quality
Value
Pete was really helpful when we visited to discuss fitting bifold doors and it was good to be able to see examples in the showroom as at that point we were still undecided whether bi folds or patio were the way to go. The measuring and ordering process were efficient and surprisingly no money was requested up front. Information on time scale of delivery was honest - given that we went into lockdown 3 in the middle of our order progressing through the system. An efficient neat tidy job was carried out by the fitters who were pleasant and courteous. Would definitely recommend and use again. Not the cheapest but a fair price.
Customer in Gloucestershire
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
Albany did a great job, I am very pleased. I chose them for value & the fact they don't have a pushy sales team. Instead they came across as genuine. I noticed a scratch on a window the next day & they arranged a replacement without fuss.
Rebecca, Gloucestershire
, work completed
Recommended
Honest, professional and reliable
Customer Service
Quality
Value
Albany Windows were very professional, had great customer service and nothing was too much trouble for them. I would use this company again and recommend them to family and friends.
Kevin, Gloucestershire
, work completed
Recommended
Very efficient and tidy
Customer Service
Quality
Value
All of the staff, from the first telephone contact through to the fitters were courteous and friendly, and know their jobs very well. We are very pleased with the end result.
R, Oxfordshire
, work completed
Recommended
Excellent workmanship and service.
Customer Service
Quality
Value
The whole process of obtaining a quote, having the work done and obtaining some after-sales service was made easy, efficient, and good natured. Happy with the job one month later.
Geoffrey, Gloucestershire
, work completed
Recommended