New front and patio doors
New composite door and new French doors. Great products, fitted in a timely manner. Cleaned up after themselves. Very professional and very happy with installed products. Upon removal, some of the render came off the blockwork and remedial work was undertaken to replace it. Again extremely happy with the results. Will definitely use again in the future when replacing windows.
Customer in Gloucestershire
Posted on 11/08/2024
, work completed 15/07/2024
Recommended
Excellent service
Albany is a very reassuring company to deal with. All the staff from reception to fitters were very helpful and pleasant. I received all the information I needed. The price quoted and confirmed was very fair. My composite door with side lights was fitted efficiently and tidily and was completely hassle free. I have no hesitation in giving a full recommendation.
Customer in Gloucestershire
Posted on 10/08/2024
, work completed 16/07/2024
Recommended
Excellent job carried out professionally
We had 3 of our windows changed to uPVC as the wooden ones were giving notice. From the initial enquiry to completion of the job and payment, I was impressed by the friendliness, helpfulness and competence of everyone involved. The work was carried out on the pre-arranged date and completed to the agreed budget. A minor problem after installation was attended to very quickly and with no fuss. I would have no hesitation in using Albany Windows again.
Customer in Gloucestershire
Posted on 09/07/2024
, work completed 18/06/2024
Recommended
Trade with confidence.
It’s always great to know that you’ve chosen well, none more so than me deciding to go with Albany for a new front door. It’s a great product fitted by amazing fitters. The meticulous attention to detail that Jeff gave was amazing. There was no get it fitted and disappear. The saying fine toothed comb springs readily to mind when describing how Jeff completed the job. It would be fair to say that Pete played his part too. Thank you both for a job well done. I have no qualms in recommending them to anyone.
Customer in Gloucestershire
Posted on 06/06/2024
, work completed 06/06/2024
Recommended
Conservatory roof
I have just had my conservatory roof changed to a solid roof and the result is excellent. The team arrived on the due date and worked in a professional and efficient way, at the same time very friendly and did everything they could to make sure I was happy with everything. I’ve used this company a few times now and I know I can trust them to do an excellent job. I wouldn’t use anyone else when it comes to doors windows and conservatories.
Customer in Gloucestershire
Posted on 28/04/2024
, work completed 26/03/2024
Recommended
Professional and excellent
We have just had a number of windows and a pair of French windows fitted by Albany Windows. They are an excellent, professional company who are efficient, quick, exact and with delightful staff - from the surveyor to the fitters. This is the second time we have used them and they repeated the service we had first time round. They quote quickly and came on the day they said they would and finished on the day they said they would. All on a reasonable quotation considering the amount of work and detail entailed. There are no longer any draughts, the house is warmer and it looks clean and well cared for now. It was so good to find a company that does what it says it can with a professionalism and quality of workmanship which is rare these days. We recommend them very highly.
Customer in Gloucestershire
Posted on 21/03/2024
, work completed 07/03/2024
Recommended
went the extra mile
We contacted Albany because they were Which trusted traders and we needed to replace all the windows in our property. Even though we are slightly outside of their 'catchment' area they still gave us a quote - which we accepted. They were professional, efficient and really went the extra mile to get the job completed to our satisfaction. A bespoke stained glass window had to be removed and re-installed within a new double glazed frame and we were really impressed with how they dealt with this task. We are very pleased with the windows they fitted and that they willingly returned to check and make sure that we were satisfied. Neat and clean workmanship.
Customer in Wiltshire
Posted on 18/03/2024
, work completed 23/02/2024
Recommended
Very satisfactory experience and a job very well done
I needed to replace a backdoor and toilet window with double-glazed units. From the beginning, Albany Windows were responsive and very helpful - also making really useful suggestions. I felt they provided a 'personal touch'. I expected to wait a while for a confirmed installation date, knowing how difficult it can be these days for materials/units to be available; but it was all installed during one morning only 4 weeks after the measuring-up day. The installation team carried out the work efficiently and with little intrusion. They did a great job. I am delighted with the result, and would not hesitate to recommend this company.
Customer in Gloucestershire
Posted on 02/02/2024
, work completed 09/01/2024
Recommended
Great company to do business with.
Great experience from Albany Windows from start to finish. We had eight windows and two doors replaced from Albany windows, from initial contact, to making an appointment to get a quote, with out any pressure to make a decision there and then. Once accepted quote, final measurements taken the following day, windows and doors ordered. Appointment made for installation days, turned up when they said they would. Very pleasant fitters, told us exactly what they had planned for the day and got on with it. Dust sheeting where ever they were working and respected our property. Always left rooms clean and tidy when windows were completed. Good quality windows and doors, very secure. Would highly recommend Albany windows.
Customer in Gloucestershire
Posted on 17/01/2024
, work completed 14/12/2023
Recommended
Excellent Service
Albany have supplied and fitted our new front door. From the start they were helpful and efficient. The door arrived on time and as they'd had a cancellation, it was fitted a week earlier than expected. Fitting was quick and clean I'd have no hesitation in recommending them and if we ever need new windows, they'll be my first port of call.
Customer in Gloucestershire
Posted on 04/11/2023
, work completed 18/10/2023
Recommended
Albany Windows - highly recommended
Recently had a garage door and window fitted. The whole process from start to finish was hassle-free. Everybody could not have been more helpful and efficient. Very pleased with the end result. Would certainly use Albany Windows again in the future.
Customer in Gloucestershire
Posted on 03/11/2023
, work completed 14/10/2023
Recommended
Excellent work
We used Albany Windows to replace 6 UPVC windows. They responded quickly and efficiently to enquiries. It only took a couple of weeks from us signing the order to the job being completed. Everyone we spoke to was very helpful and kind. The work was completed very quickly and with care and attention. It was an excellent job with high standards of installation and we are very pleased with the result.
Customer in Gloucestershire
Posted on 23/10/2023
, work completed 20/09/2023
Recommended
Excellent service.
Getting a quote was simple and easy, and the price was the most affordable of all estimates. The fitters were polite and professional and fast (they estimated 2 days to fit 3 windows, but it was all finished in 1 day). When we need the rest of our windows replacing, we will go straight to Albany Windows.
Customer in Worcestershire
Posted on 07/10/2023
, work completed 14/09/2023
Recommended
Professional and Reliable
Dealing with Albany Windows was a pleasure. The initial order to installation was carried out promptly, turning up when they said they would, even phoned to see if an earlier date was possible, what a rarity that is!! Very pleased with the new door and window. This will be my go-to company for any further improvements I might need.
Customer in Gloucestershire
Posted on 18/08/2023
, work completed 25/07/2023
Recommended
Wouldn't go anywhere else
We've just had some French doors installed in our kitchen overlooking the garden. From start to finish all the staff at Albany are friendly and very professional. The sales people are not hard sell - they don't spend hours in your house desperate for you to sign up on the day. They assess the job, take all the measurements and advise on the different options. Then they go away and calculate the quote and then that's what you pay. In our experience the quotes are reasonable for the quality of the product and the standard of work carried out. We're really pleased with the finished result, which was done on time and everything left tidy when they left. Last year we had our bay windows and front door done by Albany. This was the first time we had used Albany. Again this was all done to a very high standard, so much so that when it came to getting the French doors this year we didn't even consider going anywhere else. There were some minor snags during last year's job but everything was rectified without fuss or delay. They are very good at what they do and take great pride in working to a very high standard. They are decent people to deal with and even put the toilet seat down after use, so you can't ask for more than that!! We would recommend them without hesitation.
Customer in Gloucestershire
Posted on 03/07/2023
, work completed 27/06/2023
Recommended
Single window replacement
From salesman to fitter very friendly and professional service. Fitted within promised timescales and the result - a replaced window that looks really good. Reasonably priced. Very pleased overall.
Sue in Gloucestershire
Posted on 15/06/2023
, work completed 24/05/2023
Recommended
Excellent Service
Provided with a great service from start to finish - efficent staff, and friendly. All round great service, Very pleased with the work carried out.
Which? Trusted Traders Consumer
Posted on 15/06/2023
, work completed 19/05/2023
Recommended
A friendly recommended company
Had 3 windows and a door fitted. From first contacting them to the fitting of the windows and door first class service. Friendly staff and a competitive price. Would highly recommend and would definitely use again. Had a small problem that was rectified the next day.
Colin in Gloucestershire
Posted on 14/06/2023
, work completed 08/06/2023
Recommended
Excellent Service
After a bad experience with another Window Company we decided to give Albany Windows a try. From beginning to end the whole experience was stress free. We ordered 7 windows, 1 french doors and 1 front door. Everything was installed within 2 days by a fantastic bunch of fitters. We could not have asked for better and we would recommend Albany Windows to all.
Customer in Gloucestershire
Posted on 11/06/2023
, work completed 19/05/2023
Recommended
New UPVC windows
Very patient at the design stage, with different options being looked at. Not at all pushy. Installation team worked very neatly and efficiently. The only minor issue was one of the smallest windows arrived with a crack in the glass, but this was replaced very quickly with no fuss. All in all , a good professional friendly service from start to finish. The invoice was only issued to us once the replacement glass was installed. Rare in this day and age.
Nigel in Gloucestershire
Posted on 30/03/2023
, work completed 10/03/2023
Recommended
Excellent products and installation of new doors
I am really pleased with the excellent quality of products and service received from Albany Windows Ltd. From my initial enquiry through to making payment, their communication has been prompt, informative, and helpful. Chris, their Sales Representative visited to speak through the options regarding new front and patio doors. Unlike similar companies that I had approached for a quotation, Chris came prepared with brochures and colour swatches, that enabled me to make a better and more informed decision on the products. The quality of the doors is exceptional and the workmanship is outstanding. Thank you very much to the team at Albany Windows for looking after me. I would most definitely recommend them for new door installation!
Customer in Gloucestershire
Posted on 07/03/2023
, work completed 02/03/2023
Recommended
Albany were brilliant
I wanted French windows in my downstairs garden room (instead of a picture window). Albany were brilliant from the start. They came almost straight away to give me a (very reasonable) quote. Then fitter Pete, who came to measure up, very politely told me he could do what I was asking, but I wouldn't like it. Did I want time to think about it? He was right. I took his advice. The fitters arrived a few weeks later, took just two days and did a perfect job. No mess. No fuss. First class.
Customer in Gloucestershire
Posted on 20/02/2023
, work completed 06/02/2023
Recommended
Reasonably priced excellent quality of workmanship highly recommended.
We had Albany windows replace all our windows in our 5 bed house along with the facia boards with the new flush faced windows in Pebble grey, the entire process was done professionally and with attention to detail. I don’t normally praise sub contractors but on this occasion, I am most definitely pleased to do so, they are conscientious and they didn’t rush to get away they were very clearly interested in making sure I was happy with everything they done. Highly recommended.
Customer in Gloucestershire
Posted on 19/02/2023
, work completed 04/02/2023
Recommended
Very satisfied with Albany Windows.
Our experience, from our initial visit and chat at Albany's showroom to placing an order and then having the work completed, was positive and hassle free. We were given a competitive price to have a new front door and toilet window fitted and were kept abreast of the progress of our order and the eventual day that the work was to be undertaken. The fitters who installed the door and window were professional and courteous and undertook the work to a high standard. We were very pleased with the outcome and would have no hesitation in recommending Albany windows.
Derek in Gloucestershire
Posted on 02/02/2023
, work completed 14/01/2023
Recommended
Quality product. Excellent fitting.
We had our 3 bed bungalow completely double glazed including 2 doors. The sales person was informative and helpful and not at all pushy. Surprisingly the cost was on a par with other far less professional companies offering a lesser product. Fitting was carried out by two gents over 2 days and to a high standard. Required some minor remedial work which was carried out promptly. Customer service first class. So impressed that we had no hesitation in using them again to install windows in a garage conversion some months later. Just as helpful even when we had to change some sizes. Nothing too much trouble.
Customer in Gloucestershire
Posted on 01/02/2023
, work completed 22/07/2001
Recommended
Professional and a pleasure to deal with
Competitively priced local business. Good communication throughout the process and all members of the team were friendly and professional. The works related to a let property that I manage from a distance away. This was not a problem for Albany Windows and they worked in the same friendly and professional manner with both me and my tenants. A good job completed on time - thank you
Customer in Lancashire
Posted on 10/01/2023
, work completed 09/12/2022
Recommended
Refreshing service
I would like to recommend the excellent and professional service given to me by Albany Windows. How refreshing to meet such high standards in this day. Extremely impressed by every aspect offered by this company.
Which? Trusted Traders Consumer
Posted on 01/12/2022
, work completed 24/10/2022
Recommended
Great friendly service fantastic job
Complete new front door and side windows fitted. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, the efficiency of the team, their cleanliness and friendly service and would recommend Albany Windows. We will be using them again to do our windows in due course.
Nick in Gloucestershire
Posted on 23/11/2022
, work completed 24/10/2022
Recommended
Zero complaints from us
They were very professional, offered a good price and no pushy sales tactics, even though we only wanted one window.
James in Gloucestershire
Posted on 19/11/2022
, work completed 04/11/2022
Recommended
Great job, very efficient
We've used Albany Windows ltd twice for extensive window replacement and have been very pleased with the work on both occasions. They are friendly and very helpful on the telephone. Everything was completed in the time frame given.
Customer in Telford and Wrekin
Posted on 14/11/2022
, work completed 02/11/2022
Recommended
Great work, and workmen
Complete new windows & built conservatory on the previous footprint. Excellent job done, in good time, at a very reasonable price. We are very impressed by the result of all the work, and the efficiency of the Team and would recommend " Albany Windows" to anyone.
Customer in Gloucestershire
Posted on 06/11/2022
, work completed 03/10/2022
Recommended
Competent Firm
Albany windows met all expectations in providing their service to us. They were friendly from outset, all personnel knew their role, they did what they said they would do all appointments were met and all timescales were met. Fitters were on time, polite and knew exactly what they were doing. All floors were covered in dust sheets including stairs. They worked hard from start to finish and left everywhere tidy and clean. Finished job was to our satisfaction.A thoroughly competent firm and job
Customer in Gloucestershire
Posted on 29/10/2022
, work completed 20/10/2022
Recommended
Completed on schedule
We had some new windows fitted by Albany at the end of September. The work required brick, block work and plastering. All complete to a high standard. The level of care taken to protect carpets and furnishings was exceptional. Will be in touch next spring to have more windows. Thanks to all at Albany.
Customer in Gloucestershire
Posted on 11/10/2022
, work completed 29/09/2022
Recommended
Albany Windows Cheltenham
We were given a clear indication of a breakdown of the cost and the expected time the windows would be fitted. The brochure was very informative and gave us a clear indication of the types of windows we could have and any questions we had were answered by the surveyors. We did not pay any money until after completion. The 4 fitters arrived and worked diligently until all windows were completed, even though there were heavy downpours of rain. They were very professional treating our property with respect by covering the floors and clearing any mess made each day, even cleaning the finished windows. We did not need to repair any brickwork or plaster near them. The windows are of a high standard and we are very pleased with the results. The 4 fitters were very friendly and worked hard to finish in the 2 days allocated. We would recommend Albany of Cheltenham to anyone who is thinking of replacing their windows.
Marion in Gloucestershire
Posted on 24/09/2022
, work completed 09/09/2022
Recommended
Very professional
I had a large lounge wooden window replaced. Very good service from start to finish and kept me informed of timeframes to complete the work, and cleared up when they had finished. Very refreshing to find a professional company, will definitely use again.
Customer in Gloucestershire
Posted on 06/09/2022
, work completed 05/07/2022
Recommended
High standard and spot on
Affordable, no pushy sales and an excellent job. We have used them twice for separate jobs a year apart and had the same great experience both times. Will definitely use again.
Customer in Gloucestershire
Posted on 12/08/2022
, work completed 28/07/2022
Recommended
Honest and professional
We had 5 UPVC sash windows fitted over two days. The process from start to finish was professional and friendly. The quote visit was straightforward and not at all pushy. The guys carrying out the work were hardworking (even in the heat over the two days!) and they clearly worked well together. They were tidy and not intrusive at all. It's such a risk using a company you haven't used before and we have had bad experiences in the past. However, I would highly recommend Albany windows and will definitely use again in the future. Thank you.
Helen in Gloucestershire
Posted on 27/07/2022
, work completed 11/07/2022
Recommended
Used before and Used again - Great Service
We had Pete (who also did our previous work at our last home) come to our new home to instal a door. A complicated job but done well; there was no existing door but we now have access through the new door into the garage which is great. Pete and Jeff were on site working and were always happy, worked efficiently and tidily. Would have them back again.
Which? Trusted Traders Consumer
Posted on 21/07/2022
, work completed 06/06/2022
Recommended
New front door
I'm delighted with my new composite front door recently fitted by Albany Windows. From my initial visit to their showroom, through to final installation, everybody I dealt with was friendly and efficient, with no pushy sales techniques. The installation itself took less than half a day, with everything left neat and tidy at the end. I'd be happy to recommend this company, and am indeed likely to use them again for some replacements windows.
Customer in Gloucestershire
Posted on 16/07/2022
, work completed 08/07/2022
Recommended
Very happy with my new French doors
I just had French Door for Juliet balcony installed by Albany Windows and I'm 100% happy with the service. From start to finish very professional, knowledgeable and friendly people were dealing with my door. It was a birthday present for my dog who is 7 and he's recently had orthopedic surgery, and he can't jump up and down like he used to. Specially thanks to David and Nathan, and of course Pete. Thank you so much for your custom. I have a very happy dog now
Customer in Gloucestershire
Posted on 07/07/2022
, work completed 27/06/2022
Recommended
Excellent,
New front door was installed quickly and efficiently and at a competitive price. After-sales service was excellent. Would highly recommend.
Roger in Gloucestershire
Posted on 26/06/2022
, work completed 18/06/2022
Recommended
First class service....
We obtained four quotations for a new back door and chose Albany who were quick to respond, with an uncomplicated sales pitch, a competitve price, a short lead time of 4 - 6 weeks and required no deposit. A follow up survey preceded the installation which took place within the estimated time, without fuss and the room/outside area was left clean and tidy. All the Albany personnel were polite and easy to deal with and we are very happy with the the overall quality of the finished job. Thank you Albany, certainly a company to recommend.
Customer in Gloucestershire
Posted on 31/05/2022
, work completed 18/05/2022
Recommended
Good all round performance
Install UPVC French doors and kitchen door. Estimate of time from order to delivery, one month. Yes, within a day or two. Notice of installation, short but acceptable. The company had installed a smart front door a few weeks earlier, which had gone without hitch. The doors appear well made with good security features. The installers were friendly and helpful. A couple of minor faults were dealt with very quickly by the companies trouble shooter. Overall, very happy.
John in Gloucestershire
Posted on 19/05/2022
, work completed 30/04/2022
Recommended
Satisfactory product and fitting.
I chose Albany over another company with very similar price quotes because Albany's suggested the lead time to fitting new double glazed patio doors and kitchen windows was about six weeks as opposed to sixteen weeks quoted by the other company. In the event, because of a cancellation Albany did the job in less than a fortnight. Albany staff were helpful throughout and I'm very happy with the finished product.
David in Gloucestershire
Posted on 11/05/2022
, work completed 08/04/2022
Recommended
Excellent work
Having had our doors replaced earlier in the year we decided to have our windows replaced. As before the work was completed to a high standard and in a timely fashion. The fitters were polite, friendly and tidy workers. We would thoroughly recommend Albany Windows.
Customer in Gloucestershire
Posted on 07/05/2022
, work completed 07/04/2022
Recommended
Happy with the service
Whilst replacing the door, they encountered a challenging situation which was resolved, but took longer than had been expected. Nonetheless, the invoice for the installation was unchanged rather than asking us to pay for the extra time and materials to remedy, which was a pleasant surprise. Very happy with the door, although Covid issues restricted some of the colour choices that would have previously been available.
Customer in Gloucestershire
Posted on 27/04/2022
, work completed 07/04/2022
Recommended
Good work
Had windows and doors replaced by Albany Windows and am very pleased with the results. The fitters were polite and efficient and the work completed to a high standard. Would recommend.
Customer in Gloucestershire
Posted on 15/04/2022
, work completed 07/04/2022
Recommended
New Front Door
Two very friendly and efficient installers carried out the installation of our new composite front door. Top quality product and installation of a very high standard. Highly recommended.
Customer in Gloucestershire
Posted on 24/03/2022
, work completed 01/03/2022
Recommended
Great Replacement Conservatory
Albany Windows have just completed a full replacement conservatory to match the existing old hardwood conservatory. The end result is a great job that will make a huge difference and matches perfectly what was there before. The fitting teams and back office were both great at communicating, and the quality of the work is first rate. Very happy to recommend Albany Windows for this type of work.
Customer in Gloucestershire
Posted on 04/03/2022
, work completed 23/02/2022
Recommended
Albany Windows Gloucester - Excellent aftercare service
Albany Windows did a good job when they first fitted our French doors, and provided excellent aftercare service when they came round to fix the hinge, which was knocked out of alignment when the wind blew the door open due to our carelessness. Very grateful for the engineer’s help and assistance. Great job.
Customer in Gloucestershire
Posted on 14/02/2022
, work completed 14/02/2022
Recommended
Excellent company - highly recommended
We had two sets of French doors and a front door fitted. we wanted to support a local company and have been completely satisfied with the service offered by Albany Windows. We were offered a wide range of styles and colours and provided with a quotation soon after. There was some delay in the process from ordering to fitting but are satisfied that this was due to circumstances beyond the control of Albany Windows. Once in stock, the doors were fitted within the day by three competent fitters who clearly take pride in their work and respected our property. The doors have been fitted to an excellent standard and we are very happy. We will definitely be using Albany Windows to replace our windows in the future.
Anne in Gloucestershire
Posted on 21/12/2021
, work completed 10/12/2021
Recommended
New windows
Decided to install six double- glazed windows to replace originals and chose Albany Windows to avoid large national companies with poor reputations. There were no pressure-selling techniques, unbelievable discounting or even requests for upfront payments. They were quick to respond to an initial phone call and the subsequent quote was comprehensive and detailed. Upon acceptance a survey and measurements were soon undertaken. The schedule overran a bit, but the installation process was quick and clean with a minimum of disruption and the fitters cleaned up admirably at the end. The quote was adhered to and there were several payment options available. Would employ again and recommend this company.
Christopher in Gloucestershire
Posted on 21/12/2021
, work completed 15/12/2021
Recommended
Good work, good workmen no waste of time, cheerful & being on time. Employing again.
Good work good workmen, no waste of time, cheerful and being on time. We will employ them again, in fact, we have already asked them for another quote for more work.
Customer in Gloucestershire
Posted on 07/12/2021
, work completed 23/11/2021
Recommended
Great service
We recently had new PVCu Flush bay windows and a normal PVCu window done and have been very happy with the service provided. We shopped around a bit but were very happy from the first conversation about what we were looking for to the work being completed. Very professional team and highly recommended.
Customer in Gloucestershire
Posted on 06/12/2021
, work completed 23/11/2021
Recommended
Very efficient
Came to fit patio door, Turned up on time, Neat and Tidy. Happy with end result. Would Highly recommend
Which? Trusted Traders Consumer
Posted on 22/11/2021
, work completed 22/11/2021
Recommended
First class service
Very satisfied, Quick and tidy. Well pleased with the job.
Which? Trusted Traders Consumer
Posted on 22/11/2021
, work completed 22/11/2021
Recommended
100% Recommendation.
Really great service. Window and bifold bought. Super quick to come and measure up and get quote to us. Really helpful advice on choosing finishes and options. Totally 100% happy with the product. Also extremely grateful for help given over a problem with the building renovation that impacted the window. No fault of Albany AT ALL but they helped us to resolve even though it meant coming back after initial installation. Really grateful and we will definitely buy from them again.
Customer in Gloucestershire
Posted on 21/11/2021
, work completed 15/11/2021
Recommended
Quality work
Placed order for 9 PVCu Windows and 1 PVCu Patio door in June. Delivery and fitting was estimated around 6/8 weeks but was delayed until October due to supply issues which we appreciated and had no issue with. Fitters did an excellent job and we were most impressed with their work ethic. They also did an excellent job cleaning up. One small problem with patio door (blocked drainage holes) Fitter came back within 5 days and sorted it out. We are overall very pleased with the finished job and would recommend Albany Windows to provide a quality product at a reasonable price.
Customer in Gloucestershire
Posted on 07/11/2021
, work completed 21/10/2013
Recommended
Five Star
Windows/doors installation - excellent service from initial sales representative through to completion. Staff are friendly and efficient. Fault with one window has already been corrected. No hesitation in recommending them to everyone.
Customer in Gloucestershire
Posted on 26/10/2021
, work completed 12/10/2021
Recommended
Excellent Installation
After they fitted a single window during our kitchen refurbishment Albany fitted three upstairs windows and a patio door downstairs. They had been recommended by a friend and other reviews were positive. The installation was completed at short notice as they had a spare slot. The installers arrived on time and the work was done within the day. They were courteous and tidy laying extensive dust sheets and cleaning up thoroughly afterwards. The windows are excellent quality with a special hinge to allow for cleaning of the outside of the opening light. With partial Argon fill to the sealed units we expect good insulation.
Customer in Gloucestershire
Posted on 23/10/2021
, work completed 20/10/2021
Recommended
Excellent service, work and product
We opted for a new composite front door with side panels and have been impressed at every stage with the professional and efficient service we received from Albany Windows. Everything went very smoothly throughout the selection/ordering process, survey and installation. The door is of a very high quality and was fitted in a morning. Everything was left clean and tidy and we were given instructions on how to close and lock the door. I wouldn't hesitate to recommend this company.
Customer in Gloucestershire
Posted on 19/10/2021
, work completed 05/10/2021
Recommended
PVCu Windows & Door Installation
Albany Windows replaced 5 windows & 1 door in a single day, even though it was planned for a two day job. The workmanship was to the highest standard & the workman were extremely helpful & friendly. The finish of the windows & door really gives the property a new lease of life.
Customer in Gloucestershire
Posted on 04/10/2021
, work completed 29/09/2021
Recommended
Excellent and professional
We decided to have a new composite front door with side panel. Christian was very helpful in the decision-making process. We were notified when it would be fitted. The door arrived on time. The staff were very helpful and worked efficiently with minimal disruption and cleaned the area after installation. Gave instructions how to use the door as we had gotten used to an old uPVC door. We are delighted with the product which is of extremely good quality and would have no hesitation in recommending this company.
Customer in Gloucestershire
Posted on 02/10/2021
, work completed 14/09/2021
Recommended
Very pleased with the work.
Albany Windows replaced all the windows and the front and back door in my house. They arrived on time and started work straight away, they were very professional and courteous. The quality of the windows and doors are outstanding. They also cleaned up after themselves and left everything ship shape.
Customer in Gloucestershire
Posted on 27/09/2021
, work completed 17/09/2021
Recommended
All as Planned
We sought a quote from 3 companies to replace all of our doors and windows and other roofline work. One national and 2 local companies the national lowered their quote a number of times over a few weeks each time explaining the new price as different sale . The price still did not come close to the local companies. We picked Albany over the other local company for a number of reasons. 1 Helpfulness and speed in answering various product questions and producing numerous quotes with requested changes. 2 The price cheaper than the national company and inline with the other local company. 3 Good reviews from various sources including Trusted Traders. We are extremely happy with the quality and look of the new doors, windows and roofline. The work was completed on time by a skilled and professional team and we were left with no mess and only a small paint touch up after new cement was applied to make good on the outside of 1 window. The quote was as promised the final price even though the price of the products must have increased due to the recent supply shortages due to Covid-19.
Customer in Gloucester
Posted on 31/08/2021
, work completed 20/08/2021
Recommended
Honest and Professional Service
A straightforward and professional service. No pressuring sales, a very competitive price, adherence to the quote and schedule given and the work to replace window with a French door, carried out very carefully and efficiently by all concerned. Minimal amount of dust, very surprising considering this room had white walls! Thank you Albany Windows. I'll be back!
Customer in Gloucestershire
Posted on 27/08/2021
, work completed 09/08/2021
Recommended
PVCu Door
One of several companies I contacted. Chose Albany because not only competitive price but very professional and efficient. No heavy sales, unlike other company. Arrived, measured, showed us options, gave quote and left without all the usual over the top offers, etc. Arrived and fitted as agreed. Excellent product and job. Would definitely recommend and use again.
Denise in Gloucestershire
Posted on 31/07/2021
, work completed 30/06/2021
Recommended
Absolutely delighted with products & service
I wasn't looking forward to replacing the windows and doors; perceptions of a hard sell and then patching up wallpaper/paint afterwards made me dread this. I couldn't have found a better company to make me change my mind. Christian and Pete were so informative, knowledgeable and honest about what would look good in our old home. We absolutely love the flush finish on the windows and the new front door has made such a positive improvement on bringing light into our hallway. The installation team were just brilliant - no damage or repairs to wallpaper etc. They were so careful and considerate, we were delighted. The service surpassed all of our expectations. So much so that we have booked them to install the last door and large window too. I have no hesitation whatsoever in recommending the Albany Windows Ltd team. Thank you to you all - from a very happy Customer
Customer in Gloucestershire
Posted on 25/07/2021
, work completed 10/07/2021
Recommended
Good all round professional service
We had five windows installed on our property, three were straight replacements but the other two were a complete glazing reconfiguration. From the start there were no pushy sales, just agreed to actions. The initial sales visit was very professional, discussing options, providing choices, and an idea of prices and timescales. We were given a quote that has been honoured throughout. A second visit measured the windows and confirmed the orders when we decided to proceed. The installation team arrived as arranged, were extremely professional, courteous, and consulted on any issues discovered or finishes required. We had one issue with the pattern of the pane which was installed but this was discussed and resolved without any quibble. I would thoroughly recommend the company to anyone.
Customer in Gloucestershire
Posted on 22/07/2021
, work completed 23/06/2021
Recommended
An excellent company - would recommend
The service received from Albany Windows has been excellent; I would not hesitate to use them again in the future. I initially contacted Albany to discuss upgrading the conservatory roof and the fitting of some new doors from the kitchen into the conservatory. Peter (the director) clearly knew his stuff and during his initial visit he talked through options with regards to our conservatory roof - whilst his company could not help with the fitting of a new roof (in the end a fibreglass roof was the only option) he was able to quote for and supply and fit new suitable doors and side windows to enable a fibreglass roof to be fitted. Communication has been excellent from beginning to end and timescales clearly communicated and updated throughout. On the day of the install, the fitters turned up nice and early (on time) – I was very impressed with the fitters (team of 3) who were hard working and polite throughout and very tidy in their work. A fourth member of the team arrived towards the end of the installation to check workmanship and that everything was as it should be. You can tell that the doors are of very high quality. Thank you Albany Windows for such an excellent service.
Customer in Gloucestershire
Posted on 03/07/2021
, work completed 29/06/2021
Recommended
Great service definitely recommend!
We recently had all the windows in the house and porch door replaced and this was the first time we have used Albany. The service from initial quote, survey and actually work was professional and very efficient. The fitters were very friendly, tidied up after themselves and worked very hard. The job was finished to the expected standard and we are pleased with the results. Excellent customer service and I would highly recommend this company.
Raj in Gloucestershire
Posted on 24/06/2021
, work completed 28/04/2021
Recommended
Triple glazed windows & front doot
They were courteous and polite and finished the job on time. I would recommend them to anyone. The budget was agreed to and the schedule. They completed installing the front door and replacement windows
David in Gloucestershire
Posted on 01/06/2021
, work completed 25/05/2021
Recommended
Excellent Allround Service
We found a conservatory we liked at Albany Windows, Cheltenham and were impressed by the way our initial enquiry was handled. We asked for a quotation, were visited by a member of staff and the price was emailed through on the date promised. When construction started we were very impressed by both the workmanship, attitude and politeness of the staff. They worked quickly, efficiently and cleaned up well each day. We are delighted with the end result and are now busy buying furniture! We thoroughly recommend Albany Windows without hesitation.
David in Oxfordshire
Posted on 10/05/2021
, work completed 06/05/2021
Recommended
Replacement Windows and Door
This is the second time we have used Albany Windows. We were so pleased with the quality of the workmanship and materials used 2 years ago in building a Conservatory and separate Enclosed Porch for our Front Entrance that we saw no reason to go elsewhere. We were very pleased to see the same team of builders/fitters as previously and they were as efficient as before taking great care to protect all internal carpets and décor when working so that after the job was completed no extra cleaning and decorating was required by ourselves. The job was completed and everything tidied in the 1 and 1/2 days they originally estimated. Amazing performance.
Robert in Gloucestershire
Posted on 04/05/2021
, work completed 21/04/2020
Recommended
Straightforward good job
We had 3 bedroom windows replaced shortly after moving in. Although we were still in lockdown, everything from quote to fitting was prompt and competent. There was very little mess with even material dropped on a lower roof cleared away. We are having a further 3 windows replaced by this company as we were so pleased with the job they have done.
Julie in Gloucestershire
Posted on 01/05/2021
, work completed 15/04/2021
Recommended
Albany Windows Cheltenham
We have used Albany twice now. They came when arranged on both occasions and gave a prompt and economic quote. The work was done as arranged and was to a high standard. We are happy with the results.
Peter in Gloucestershire
Posted on 12/04/2021
, work completed 30/03/2021
Recommended
Whole house window and door replacement.
Very highly recommended. Albany Windows have just replaced all our external doors and windows with ‘Smart’ anthracite aluminium doors and window frames. The whole process was, from my point of view, trouble free. The measurements were taken, the options discussed, the choices made and confirmed and the order placed. We received and agreed an installation time window, which was honoured, and with up to 5 fitters working at any one time, the complicated job was completed to a high professional standard. Both internal and complicated external remedial work was done together with Albany going to some lengths to match existing surface textures and colours. All the fitters were cheerful, friendly, respectful, competent and tidy. None of the above was unexpected as Albany Windows have, over many years, completed other works for us, friends and family members. Thank you Albany Windows.
Roger and Carol in Gloucestershire
Posted on 06/04/2021
, work completed 05/03/2021
Recommended
French door installation
Excellent service in every respect from quotation, through to survey and installation. Everything carried out promptly and on time agreed.
Ian in Gloucestershire
Posted on 31/03/2021
, work completed 17/03/2021
Recommended
Everything we hoped for
We asked for a quote last year for our conservatory to be rebuilt on the existing base. Albany Windows provided a detail quote which wasn't the cheapest but included everything we were looking for. We only recontacted AW to go ahead with the work this February. They immediately came out to measure up, and were ready to go ahead in 5 weeks. They honoured the existing quote despite some extra work on guttering and electrics. The guys who came were polite, industrious and easy to deal with. They left things tidy each evening. The work was done to a very high standard, with arrangements for finishing of some details easy to arrange. We are very happy to recommend this firm and will certainly hope to use them again ourselves.
Customer in Gloucestershire
Posted on 28/03/2021
, work completed 19/03/2021
Recommended
Fantastic service, great front door
I contacted Albany Windows when I was enquiring about having my front door replaced. An appointment was made to come out to my property and speak with me in person about what I was wanting. I thought that was good customer service. I made my choice of door from the quotes I received and I couldn’t be happier with the results. The chaps who came out to fit the door were friendly, helpful and very professional. They took their time getting the door absolutely right and it looks amazing. Such great quality it was just what I wanted. The whole process from start to finish with Albany Windows was spot on. So pleased with my new door. Thank you.
Alison in Gloucestershire
Posted on 27/03/2021
, work completed 12/03/2021
Recommended
Excellent work and very efficient
We recently had all the windows in the house replaced and this was the third time we have used Albany. We have previously had a conservatory built and new front and back doors. On all three jobs the service was professional and very efficient. The workmen were very friendly, tidied up after themselves and worked very hard. All three jobs were finished to a very high standard and we are so pleased with the results. Excellent customer service and I would highly recommend this company.
Customer in Gloucestershire
Posted on 17/03/2021
, work completed 09/03/2021
Recommended
A Great Company
I had a new front door and I’m absolutely thrilled with it. The team were all very friendly and helpful. There was no sales pressure either. I was expecting to wait some time for my door with Covid and was surprised at how quickly it was ready, then fitted 2 days later! The fitters were also very friendly and courteous and did a great job. I would highly recommend Albany Windows and would definitely choose them again.
Customer in Gloucestershire
Posted on 28/02/2021
, work completed 13/02/2021
Recommended
Bi Fold Doors Fitted
Pete was really helpful when we visited to discuss fitting bifold doors and it was good to be able to see examples in the showroom as at that point we were still undecided whether bi folds or patio were the way to go. The measuring and ordering process were efficient and surprisingly no money was requested up front. Information on time scale of delivery was honest - given that we went into lockdown 3 in the middle of our order progressing through the system. An efficient neat tidy job was carried out by the fitters who were pleasant and courteous. Would definitely recommend and use again. Not the cheapest but a fair price.
Customer in Gloucestershire
Posted on 23/01/2021
, work completed 12/01/2021
Recommended
New Windows and door fitted with no problems
Albany allowed 3 days to fit our 6 new windows and 1 door, but completed in 2 days in the middle of Winter. On arrival they put down dust sheets everywhere to spare the carpets. They were polite and told us what was happening right through the process and then went through all the locks etc. with us on completion. Wherever render or plaster was chipped or had broken, it was repaired ready for painting and it was minimal. The New windows and door look brilliant and are in keeping with our older property and are a quality product. The craftsmen do like tea and biscuits if you have them handy :)
Customer in Gloucestershire
Posted on 02/01/2021
, work completed 08/12/2020
Recommended
Excellent work all round
I'd ordered 5 windows and a composite front door. Due to lockdowns etc I'd thought I'd get the installation in the new year but I was really surprised and happy to say they contacted me on a Tuesday at the beginning of December and were able to get it all done on the Friday of the same week! Tom and Dave were professional, friendly, tidy, meticulous and even helped get my car going when the battery had died! They cleared up after themselves and explained everything to me and I've been warmer ever since. No problems at all since then and would happily refer them to anyone. Great price as well.
Customer in Gloucestershire
Posted on 27/12/2020
, work completed 04/12/2020
Recommended
Excellent service
I chose Albany Windows on the strength of the excellent reviews, I was not disappointed. Having had two bedroom windows replaced one of the team noticed a very small imperfection in the glass of one window (about 1cm long which we may not have noticed!), arrangements were immediately made to replace it without us requesting it.The whole episode from the first phone call to finally completing the work was done in a most friendly and efficient manner, so I would have no hesitation in recommending Albany Windows.
Customer in Gloucestershire
Posted on 03/12/2020
, work completed 25/11/2020
Recommended
Good fitting team and nice job done, much appreciated!
I had a big order of 9 windows and 2 doors and signed up at a decent price back in August, no deposit required. I had to chase it a couple of times as it was 3.5 months until fit commenced, due to delays in manufacture as a result of COVID. This was the only negative; I wish I'd received some communication letting me know the timescale as it changed. The main thing is obviously the windows and the job itself and I have only positives regarding those. Fitters were polite, helpful (answering my many questions!) and worked efficiently and tidily and kept me informed as to what was happening and each item they were tackling. Finished to an excellent standard and look very nice, no cosmetic issues or damage or problems with handles etc. They even laid insulation behind a couple of panels that wasn't part of the job, which I provided. House is now warmer and far quieter, looks nice, especially the composite door which was dearer but far more stylish than those boring old white or brown front doors. So if you're looking for a reasonable price, established company with their own employed fitters rather than contractors and good products I would recommend Albany Windows. Daz
Customer in Gloucestershire
Posted on 28/11/2020
, work completed 20/11/2020
Recommended
Excellent service highly recommended
Have used this company twice now once in July once in October. Highly recommend the service. good prices, no hard sell, polite, professional and efficient. Very happy.
Customer in Gloucestershire
Posted on 11/11/2020
, work completed 24/07/2020
Recommended
Great quality and workmanship
Third time I've used Albany, this time was a build of a conservatory at the rear of my property. Initial meeting was good with expert suggestions made about best options to go for considering my property is fairly small. Prices and plans were clear and didn't go over budget. The guys who built it were really friendly and considerate, again quality of work was great.
Customer in Gloucestershire
Posted on 22/09/2020
, work completed 19/11/2019
Recommended
Excellent service.
Albany Windows Ltd arranged a date and time and true to their word they were there on time. The work was done very professionally, the windows look great and make such a difference to the house and the amount of light they let in. The fitter took the time to explain how they worked and made sure everything was clean and tidy when he left. Excellent service and great value.
Malcolm in Gloucestershire
Posted on 20/09/2020
, work completed 08/09/2020
Recommended
Bifold Door & Window - great service & quality
Albany Windows supplied and installed an aluminium bifold door and casement window for my extension. I found Albany to be competitive and they provided a detailed quotation which gave me confidence I was dealing with a professional company. When I asked for an amendment to the quotation this was done within 48 hours. Pete from Albany carried out the site survey and helped advise me on the best arrangements for the bifold door opening. He couldn’t have been more friendly and helpful. When the door and window were ready, Pete called me to arrange a fitting date which was flexible to suit my availability. The installation team did a great job getting the bifold and window fitted in a day with no issues. The installation was clean and tidy and I was given a thorough run through of how to operate the bifold doors. The install team left no mess and took away all packaging and rubbish. I was delighted with the quality of the bifold and window, they had been fabricated from high quality narrow aluminium sections maximising the glazing area and the operating gear was smooth running and has a substantial feel to it. The insurance backed guarantee was sent to me promptly upon completion. I wanted to use a local established company to have the confidence I would get a quality product and installation, and also that they would be on hand for any aftercare if it were to be required. Albany exceeded all my expectations and I can’t recommend them enough.
Customer in Gloucestershire
Posted on 05/09/2020
, work completed 19/08/2020
Recommended
Great window company
Albany windows Ltd recently fitted a large bay replacement window in my bungalow. I was very impressed with their service, including my initial call to their office, a young man coming to give a quote (no hard sell), the surveyor/owner, who carefully measured up and gave me friendly advice, and finally, the two man team who fitted the window. They came on time, were very careful and tidy workers, plus they were polite and friendly too. I am very pleased with the standard of the work, and the quality of the window, and would not hesitate to use Albany Windows Ltd again in the future.
Customer in Gloucestershire
Posted on 15/08/2020
, work completed 23/07/2020
Recommended
Complete Renovation Works
Fantastic product accommodating need for nonstandard dimensions, and professional helpful staff. Team on site professional and polite replacing all doors and windows with minimal mess or disruption, working with builder to resolve any issues. Even during the pandemic nothing was too much trouble - highly recommend!
Customer in Gloucestershire
Posted on 21/07/2020
, work completed 01/07/2020
Recommended
Excellent service and work
Albany team installed our new porch door and it looks good. Slight hiccup with part of lock, but they were back immediately and fixed it. We are very pleased with the result. Prior to placing our order we went along to their showroom and were able to look at 'a real door' to see exactly what we would be getting. All our questions were answered. We would definitely use them again.
Customer in Gloucestershire
Posted on 24/01/2020
, work completed 13/01/2020
Recommended
An excellent job
I had 2 new doors fitted and they did a great job all round. No high pressure selling followed by competent survey and installation. Customer friendly fitters who did a good job and left no rubbish behind.
D Smith, Cheltenham
Posted on 19/01/2020
, work completed 16/12/2019
Recommended
Lovely windows and great gang of guys
Installed 8 windows, 1 french door, brick work and concrete lintel. Work included. 1) Remove large window in kitchen, remove lower brick work and convert to french doors. Concrete lintel above new door. 2) Bricked up old back door, and converted to window. They worked very hard and the final finish was great. They used the bricks removed from the french doors to brick up the old door and you cant tell which was the old brick work. The guys were very friendly, the quoting are straight forward, and there was no pressure selling. Recommend to all.
Customer in Gloucestershire
Posted on 26/11/2019
, work completed 05/10/2019
Recommended
Excellent service
I am very pleased indeed with the new triple-glazed windows and doors installed by Albany Windows. The team were professional, polite, cheerful, willing and very hardworking. Nothing was too much trouble and they went out of their way to make sure that everything was completed to my satisfaction. I would have no hesitation in recommending Albany Windows.
Customer in Gloucestershire
Posted on 25/11/2019
, work completed 21/11/2019
Recommended
Couldn't be better.
On time, clean and tidy in their work. Pleasant personality. Approach to work was professional and did a first class job. Would recommend any time.
Raymond, Gloucestershire
Posted on 13/08/2019
, work completed 13/08/2019
Recommended
Excellent work.
I was pleased with the windows and with the installation.
Harold, Gloucestershire
Posted on 12/08/2019
, work completed 12/08/2019
Recommended
Very professional
From quoting to door and windows being fitted, Albany Windows service were excellent. Would not hesitate to recommend them.
V, Gloucestershire
Posted on 31/07/2019
, work completed 31/07/2019
Recommended
Superb job.
They started on time and finished one day early. They were very tidy workers and worked really well together as a team. We are absolutely delighted with the result and would thoroughly recommend them.
Barrington, Gloucestershire
Posted on 30/07/2019
, work completed 30/07/2019
Recommended
Really pleased
Everything went well from start to finish. Helpful salesman - good surveyor & excellent fitters. No problems at all. Came when they said they would. Very clean & tidy workers. Good price. I'm very satisfied. Would recommend them.
Elizabeth, Gloucestershire
Posted on 29/07/2019
, work completed 29/07/2019
Recommended
Professional & tidy job.
From start to finish very professional - quick quote, promptly arranged date for installation & very nice work. No complaints at all.
Kanna, Gloucestershire
Posted on 15/07/2019
, work completed 15/07/2019
Recommended
Fantastic Job
From first visit to last, every person did a superb quality job, use this firm, you will not be disappointed!
John, Gloucestershire
Posted on 28/06/2019
, work completed 28/06/2019
Recommended
Excellent job
Very good clean job. Very pleased with window. FENSA certificate received promptly.
Pam, Gloucestershire
Posted on 07/06/2019
, work completed 07/06/2019
Recommended
Excellent standards
Dan of Albany Windows did a great job in installing a large window and refitting two new windows panes. The workmanship was first class, the windows themselves were of very good quality, and he left no mess! slightly more expensive then others but worth it, no question.
Clive, Gloucestershire
Posted on 06/06/2019
, work completed 06/06/2019
Recommended
Clean, tidy and top job
The chaps installing my front door and patio door were very clean and tidy and did a superb job. They took away all the old wood and replaced, even putting it flush with existing interior decoration.
David, Gloucestershire
Posted on 04/06/2019
, work completed 04/06/2019
Recommended
Satisfactory work carried out in good time
I am very happy with the work on replacing 5 windows and 2 doors. This was carried out in the time period specified,and the quality is very good for a decent price. Thankfully there were no major problems,and the fitters done a great job of tidying up afterwards. I would strongly recommend them. Peter, Stroud
Customer in Gloucestershire
Posted on 27/05/2019
, work completed 30/04/2019
Recommended
Excellent & professional.
Excellent all round. No pushy sales gen. High quality product. Efficient installers. A local company with friendly responsive people.
June, Gloucestershire
Posted on 10/05/2019
, work completed 10/05/2019
Recommended
My review
Which? Trusted Traders Consumer
Posted on 18/04/2019
, work completed 18/04/2019
Recommended
Very professional.
From the very first time we contacted them we had excellent service.
David, Gloucestershire
Posted on 08/04/2019
, work completed 08/04/2019
Recommended
Excellent service and quality at a competitive price
We selected Albany as our replacement window and door provider after being impressed by their quote, their friendliness and the quality of their products. We also found it helpful to visit their small showroom to see the choices "in the flesh". They did not disappoint. After placing the order it all went like clockwork. The installation team arrived on time, were efficient and took great trouble not to inconvenience us, cleaning up and removing the old windows/door. We are really impressed with the result and would thoroughly recommend Albany Windows to anyone.
Customer in Gloucestershire
Posted on 19/03/2019
, work completed 27/02/2019
Recommended
Calm, careful and professional
I was very impressed with the quality of attention with minimal disruption in this work. It has been a helpful and calm experience at every stage and the end results are excellent.
Joanna, Gloucestershire
Posted on 18/03/2019
, work completed 18/03/2019
Recommended
Excellent service.
Excellent customer service from Albany Windows. They worked hard to ensure that windows were fitted only 4 days after house was knocked through to extension, minimizing time exposed to the elements.
Gemma, Gloucestershire
Posted on 15/03/2019
, work completed 15/03/2019
Recommended
Seamless Service
Albany understand what customer service means. A breath of fresh air and so easy to deal with. From start to finish they provided excellent service. From the initial meeting to the finished job we were delighted. Professional, not pushy, well organised, on time, hard working, attention to detail, respectful, tidy, trustworthy, great price - this applies to the whole team. We are absolutely thrilled with our new windows and front door and couldn't recommend them highly enough.
Customer in Gloucestershire
Posted on 08/03/2019
, work completed 13/02/2019
Recommended
Expert and professional
Albany Windows installed Bi-fold doors and a new large downstairs windows, over 5 days. The work was thoroughly and professionally done and well supervised. We are very pleased indeed with the end results.
Richard, Gloucestershire
Posted on 04/03/2019
, work completed 04/03/2019
Recommended
Would thoroughly use again
Cannot fault anything that was done, no pressure, very good price, good product.
Robert, Gloucestershire
Posted on 25/02/2019
, work completed 25/02/2019
Recommended
Very pleased
I am very pleased with the work carried out at my house. The workmen were clean, tidy and efficient, the product was of high standard.
Adam, Gloucestershire
Posted on 22/02/2019
, work completed 22/02/2019
Recommended
Great job
Professional, helpful, prompt and efficient service at every contact. Job executed well, very happy with the new door.
Peter, Gloucestershire
Posted on 20/02/2019
, work completed 20/02/2019
Recommended
Good service
Will probably deal with company again.
Richard, Gloucestershire
Posted on 19/02/2019
, work completed 19/02/2019
Recommended
Prompt and professional
Albany Windows were extremely helpful. Their staff were polite and efficient. Their work was brilliant and they left everything clean & tidy.
Ivor, Gloucestershire
Posted on 18/02/2019
, work completed 18/02/2019
Recommended
Excellent job.
Excellent, tidy job done. There was a problem with marks between the double glazing panes but these were quickly re-ordered and fitted for us.
Sue, Gloucestershire
Posted on 04/02/2019
, work completed 04/02/2019
Recommended
Great, professional installation of new windows
We appreciated that there were no high-pressure sales; we asked for a quote, which we received within a few days, and then it was up to us to get in touch, rather than the other way round. The fitters turned up on time, were courteous, considerate and tidy - covering carpets with dust sheets and hoovering before they left. All old windows were disposed of - it was a good job all round. We would highly recommend.
Customer in Gloucestershire
Posted on 29/01/2019
, work completed 22/01/2019
Recommended
A job well done
Both in the planning and installation, Albany Windows adapted to my needs while keeping the best technical solution to complex brickwork tasks in mind. Six windows and lintels well fitted.
Malcolm, Gloucestershire
Posted on 21/01/2019
, work completed 21/01/2019
Recommended
Excellent work
The work was carried out very professionally. The men were very pleasant and helpful, cleaned up every day, and replaced the blinds and net curtains. We are very pleased with the final results.
Christine, Gloucestershire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
Excellent job
From start to finish everything went well from the people who came to quote for the work, to the fitters who carried out the work. Very clean and tidy. Would use them again.
Michael, Gloucestershire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
My review
Barbara, Gloucestershire
Posted on 14/01/2019
, work completed 14/01/2019
Recommended
My review.
Albany Windows replaced windows, front door & back door. All work completed within schedule & as costed. Excellent service from start to completion. The whole team were polite, professional and went out of their way to make sure everything was to our satisfaction. I would recommend Albany Windows. So pleased with the windows. They look absolutely fantastic in the Chartwell Green colour.
Stephen, Gloucestershire
Posted on 02/01/2019
, work completed 02/01/2019
Recommended
My review
John, Worcestershire
Posted on 18/12/2018
, work completed 18/12/2018
Recommended
New front door
Albany provided great customer service from our first contact, through changing our minds several times on door type and glass to actual fitting. We are delighted with the result and would highly recommend them.
Customer in Gloucestershire
Posted on 09/12/2018
, work completed 19/11/2018
Recommended
Fantastic trader.
Albany Windows gave us a 1st class service, start to finish. No pushy sales talk. Bay Window and Patio Doors were excellent quality. The fitters arrived on time and worked hard all day. Covered carpets with dust sheets and cleaned up everything when finished. Would thoroughly recommend Albany Windows, for good service and very competitive price.
Richard, Gloucestershire
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
The best company I have dealt with
I found this company to be most professional in all aspects, first contact, survey and installation. The installation was carried out with the least disruption and the site was left a clean and tidy condition. I cannot recommend this company highly enough.
David, Gloucestershire
Posted on 24/11/2018
, work completed 24/11/2018
Recommended
My review
First class service and job
John, Gloucestershire
Posted on 15/11/2018
, work completed 15/11/2018
Recommended
Excellent Work
Very professional and courteous. Everything left nice and clean. Highly recommended. (no sales pressure!)
Michael, Gloucestershire
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Brilliant job
Arrived nice and early, were very polite and cheerful all the time they were working. Would definitely recommend them to anyone else.
David, Gloucestershire
Posted on 02/11/2018
, work completed 02/11/2018
Recommended
Prompt and professional
An excellent service from start to finish, top quality product installed by an extremely competent, reputable company. Would have no hesitation in recommending.
Stephen, Gloucestershire
Posted on 18/10/2018
, work completed 18/10/2018
Recommended
Excellent service
A professional company throughout. All appointments kept, the work was started and finished on specified dates. The fitting team were helpful, friendly and tidy. A good job by all.
Kevin, Gloucestershire
Posted on 16/10/2018
, work completed 16/10/2018
Recommended
Professional Job
Work was carried out professionally to a very high standard. Workmen very polite and pleasant. And very pleased with the overall job.
Marilyn, Gloucestershire
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Excellent all round.
Right from our initial contact with them, right through to fitting we found them very helpful, efficient & friendly. Excellent job all round. Cleaned & tidied up after themselves. Well done!
David, Gloucestershire
Posted on 06/10/2018
, work completed 06/10/2018
Recommended
Very happy
Arrived on time & were very efficient & got on with the job. Everything was left clean & tidy. I was very happy with the work & would recommend the firm quite confidently.
Anne, Gloucestershire
Posted on 05/10/2018
, work completed 05/10/2018
Recommended
Professional, helpful & great product.
The whole process ran very smoothly from the original quote to the way our quotes were handled in the survey , the office and them the lovely crew "who did his work". I am delighted with my new windows and doors. Would recommend Albany highly. As you can tell it was a very friendly, helpful and professional service that had a great end result.
Peggy, Gloucestershire
Posted on 19/09/2018
, work completed 19/09/2018
Recommended
Thanks lads
From start to finish, totally hassle free. No pressure sales, just good advice. Fitters turned up on time and just got on with the installation. Everyone knew what they were doing. Tidied up as they went along. All the finishing was done to a high standard, very satisfied. Great bunch of lads.
Mike, Gloucestershire
Posted on 11/09/2018
, work completed 11/09/2018
Recommended
Highly recommended
Have just had all windows and doors replaced. From the first visit by the salesman (David), who was courteous and helpful to the survey by Peter, and the very happy, friendly and efficient crew led by Nathan. Delighted with finished product. The whole experience was hassle free and would highly recommend them. P.s. as a bonus, the work was completed in half the quoted time.
Sheila, Gloucestershire
Posted on 10/09/2018
, work completed 10/09/2018
Recommended
Excellent work
Very high standard of workmanship. Kitchen door and window installed in 3.5 hours almost without a break. Would undoubtedly use them again.
David, Gloucestershire
Posted on 25/08/2018
, work completed 25/08/2018
Recommended
Another fantastic job
Second time we have had Albany Windows to do some work, and excellent both times. Great to work with, clean, tidy, professional and the windows look great, also very quick to help or resolve any issues.
Jamie, Gloucestershire
Posted on 23/08/2018
, work completed 23/08/2018
Recommended
My review
Found them very efficient and clean workers. Happy with my door.
Mary, Gloucestershire
Posted on 16/08/2018
, work completed 16/08/2018
Recommended
Brilliant job
Installation was done with care. The team made good and cleaned up well after the end of each day. Excellent product so far.
Guy, Gloucestershire
Posted on 13/08/2018
, work completed 13/08/2018
Recommended
Brilliant job
Very pleasant, efficient workforce.
Peter, Gloucestershire
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
Excellent job
Supply and installation of new guttering, soffits and facias was excellent and would recommend this company.
John, Gloucestershire
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
Excellent job
Good presales literature and showroom. Prompt visits to site. Excellent product and careful installation work.
Anthony, Gloucestershire
Posted on 26/07/2018
, work completed 26/07/2018
Recommended
Excellent company.
So pleased we chose Albany Windows to fit our new patio door. Four weeks after a visit from a no pressure sales person (at our request) our patio door was fitted. It was an extremely hot day but the fitters remained cheerful and worked very hard even replacing some missing plaster & vacuuming at the end. I would definitely use Albany Windows again.
Margaret, Gloucestershire
Posted on 28/06/2018
, work completed 28/06/2018
Recommended
Smooth and efficient.
The whole process was smooth and efficient, from the initial visit, the surveyor, and finally the fitting. The fitters were great. They arrived on time, quietly informed me of what they were going to do and in which order. They worked steadily and quietly, with no loud music or constant texting. They took time to listen to my queries and gave me a clear explanation.
Which? Trusted Traders Consumer
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
Brilliant job
Really pleased with our new windows and doors. All staff really friendly but professional. Great value for money, not pushy like most double glazing companies.
Robert, Gloucestershire
Posted on 25/06/2018
, work completed 25/06/2018
Recommended
Brilliant job
This was a first class job by Albany Windows, I have used them before and will use them again.
Nigel, Gloucestershire
Posted on 22/06/2018
, work completed 22/06/2018
Recommended
My review
Michael, Gloucestershire
Posted on 18/06/2018
, work completed 18/06/2018
Recommended
Excellent work/workers very professional
My wife and I were totally satisfied with the first class job carried out by Albany Windows.
Samuel, Gloucestershire
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
High quality - very pleased
The team worked hard to install our Bay windows to a high standard - not easy in an older property with wonky walls & floor.
T, Gloucestershire
Posted on 01/06/2018
, work completed 01/06/2018
Recommended
Very pleased
Very good customer service hassle free sales - excellent quality product.
Philip, Gloucestershire
Posted on 30/05/2018
, work completed 30/05/2018
Recommended
Clean, efficient job
Clean, efficient and service with a smile I would definitely use this company again in the future for my doors and windows. Very polite workman and a job well done.
S, Gloucestershire
Posted on 25/05/2018
, work completed 25/05/2018
Recommended
Very professional service
A very professional service. No pressure talk and very good advice.
Peter, Gloucestershire
Posted on 23/05/2018
, work completed 23/05/2018
Recommended
Great job
Great job! A completely hassle-free experience! From first consultation through to installation everything was dealt with in a friendly yet professional manner with no pressure. The fitters were excellent, tidying up as they went through the job, and the icing on the cake. The windows and doors look amazing and were good value for money.
Dolores, Gloucestershire
Posted on 16/05/2018
, work completed 16/05/2018
Recommended
Excellent Job
Very efficient firm, employees well mannered & professional.
Douglas, Gloucestershire
Posted on 26/04/2018
, work completed 26/04/2018
Recommended
Extremely pleased
From the initial meeting with the Albany Windows representative, we felt confident that they would fulfil our requirements (complete replacement of all windows across 8 rooms) and we were not disappointed. Great service and workmanship and they were extremely helpful in sourcing matching handles for our conservatory windows and doors. We saw 4 other companies (from the established nationals to small, local companies) to undertake this work and Albany Windows gave us the greatest level of confidence and we remain extremely pleased with our choice. Would recommend to anyone.
JASON ROGERS
Posted on 07/04/2018
, work completed 07/04/2018
Recommended
Brilliant, very pleased.
D, Gloucestershire
Posted on 03/04/2018
, work completed 03/04/2018
Recommended
Amazing job
Can't fault the fitters, professional and tidy.
David, Gloucestershire
Posted on 29/03/2018
, work completed 29/03/2018
Recommended
Fantastic job
We were very satisfied and impressed with the fitment of our new door. We would not hesitate to recommend Albany Windows. We can say we were most impressed with the service we received.
Marilyn, Gloucestershire
Posted on 23/03/2018
, work completed 23/03/2018
Recommended
Excellent Job
Very pleased with the whole process and quality of the end product. This company understand customer service!
Phil, Gloucestershire
Posted on 19/03/2018
, work completed 19/03/2018
Recommended
My review
Ray, Gloucestershire
Posted on 15/03/2018
, work completed 15/03/2018
Recommended
Brilliant job, very friendly
Prompt and did a excellent job. Staff very friendly and professional.
Malcolm, Gloucestershire
Posted on 12/03/2018
, work completed 12/03/2018
Recommended
Great job
Very professional from first engagement to the completed job. Good communications all the way through and top quality equipment and installation.
Smith, Which? Consumer
Posted on 13/02/2018
, work completed 13/02/2018
Recommended
My review
Terence, Gloucestershire
Posted on 02/02/2018
, work completed 02/02/2018
Recommended
Extremely pleased
This is the second time I have used Albany Windows. Will do so again when needed.
Maria, Gloucestershire
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
Would thoroughly recommend!
From Claire's initial visit to Pete measuring up and the fitters from Albany we could not have been more pleased. An excellent and professional job, we would thoroughly recommend!
Gail, Gloucestershire
Posted on 27/01/2018
, work completed 27/01/2018
Recommended
Friendly and efficient
Very pleased with result. All workers were polite and friendly. We were kept informed right through and they were flexible.
Natalie, Gloucestershire
Posted on 10/01/2018
, work completed 10/01/2018
Recommended
Super Job
Really impressed with my new French doors. The sales rep gave me brilliant advice and they are fitted beautifully and look super. It's perfect.
Marie, Gloucestershire
Posted on 04/01/2018
, work completed 04/01/2018
Recommended
Brilliant customer service
We are extremely pleased with our new door. Claire at Albany Windows understood exactly what we wanted and took the time with us to find exactly the right match. There were a couple of issues after the initial installation, but Claire was straight on the case to sort these out, and very promptly we had the issues rectified and sorted out. We love our door and we are so pleased we chose Albany. Also very good value.
Jo, Gloucestershire
Posted on 02/01/2018
, work completed 02/01/2018
Recommended
Rapid & tidy
Despite the awkward shape of the doorframe the two fitters managed the job quickly and tidily. My home security is not longer compromised.
Nigel, Gloucestershire
Posted on 19/12/2017
, work completed 19/12/2017
Recommended
Excellent workmanship and service.
The whole process of obtaining a quote, having the work done and obtaining some after-sales service was made easy, efficient, and good natured. Happy with the job one month later.
Geoffrey, Gloucestershire
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Love our new patio doors
Had 2-pane patio doors installed. Team was easy to discuss fitting date, work was finished quickly & tidily and were very polite. Very good pre-order care & showroom small but complete. All staff have been very friendly. Albany voluntarily replaced a pane of glass for us when they picked up a small defect after installation. Well priced too.
John, Gloucestershire
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Neat and tidy professional job
Came on time, even in the snow and worked quickly, carefully and tidily, leaving no interior decoration required. Very impressed.
Iona, Gloucestershire
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Excellent Job
A friendly and hassle free service. Very impressed with the job, would definitely recommend.
Margaret, Gloucestershire
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Excellent work
Excellent work, would recommend.
Ian, Gloucestershire
Posted on 12/12/2017
, work completed 12/12/2017
Recommended
Very efficient and tidy
All of the staff, from the first telephone contact through to the fitters were courteous and friendly, and know their jobs very well. We are very pleased with the end result.
R, Oxfordshire
Posted on 30/11/2017
, work completed 30/11/2017
Recommended
New Bedroom Window
The window fitters arrived on time, removed the old window and fitted a new one. Efficient, careful and tidy work was done to a very good standard. Will use again if needed.
Dorothy Kujawa
Posted on 08/11/2017
, work completed 08/11/2017
Recommended
No pressure sales, prompt and professional
Brilliant customer service and advice from the outset right through to installation. An incorrect glass pane was swiftly corrected and installers were prompt, polite and tidy. Very pleased with our new doors.
Hannah, Gloucestershire
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Excellent job
I was very happy and impressed with Albany Windows. Customer service and communication was brilliant. Great selection of products and were more than happy to advise and answer and questions. The door is fantastic. Very happy customer.
Jon, Gloucestershire
Posted on 03/11/2017
, work completed 03/11/2017
Recommended
Brilliant Job
We are really pleased with the windows we had fitted to our house last week. From the sales to the fitting everything was professional and efficient. The fitters were really tidy and did a great job. High quality products at great prices. We will certainly be using Albany Windows again, highly recommended.
Mark W
Posted on 20/10/2017
, work completed 20/10/2017
Recommended
Excellent job
New back door fitted, work carried out by the fitter was excellent. Would recommend Albany Windows Ltd. 1st class service from start to finish.
Dave, Gloucestershire
Posted on 18/10/2017
, work completed 18/10/2017
Recommended
Fantastic company - brilliant windows and service
Albany replaced 8 windows for us and also blocked up 3 windows and a door and relocated our front door. This was far from an easy job but Albany Windows were absolutely brilliant from beginning the end. The windows are superb as is the finish internally. They take pride in their workmanship and the guys were great. The blocked up areas are so incredibly well-matched that they are barely noticeable. We'll definitely be getting Albany Windows back to do more window. I wholeheartedly recommend them!
Lisa Fleming
Posted on 17/10/2017
, work completed 17/10/2017
Recommended
Outstanding from start to finish
They fitted new windows and doors in my rental property. I have used them before so I knew I would not have any problems with them. There is no hard sell, just a really competitive quote. The fitters turned up on the agreed time and date, all were very polite and knowledgeable, telling my tenants and myself the plan to complete the work. I would not think twice about using them again. Great job.
Simon, Gloucestershire
Posted on 16/10/2017
, work completed 16/10/2017
Recommended
Excellent service
Good, prompt response to initial enquiry, followed by straightforward, reliable attention in quotation and ordering service. Efficient, helpful staff throughout the entire job, and a good quality product.
Arthur, Gloucestershire
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Excellent Job, Prompt and Professional
I really felt Traders Team did a very good job. The work was done at a good pace and the finish work in cleaning and tidying up was excellent. The team were also very polite and friendly. The patio doors seemed of very good quality and fitted at a high standard. I was very impressed with the work done!! I would recommend them to others and if it's needed use them again.
Rita, Gloucestershire
Posted on 12/10/2017
, work completed 12/10/2017
Recommended
1st rate job
Both my husband and myself were most impressed. And would highly recommend to anyone. Albany Windows Cheltenham did a 1st rate job.
Doroth, Gloucestershire
Posted on 10/10/2017
, work completed 10/10/2017
Recommended
Lovely Product with good, straightforward service
We'd done our due diligence by getting 3 quotes for our new back/French doors. We'd had the horrendous "hard sell" from a major national company. Albany were a complete breath of fresh air - David provided a thorough and clear, but straight forward, sales service. This mirrored the rest of our Albany service. We are really pleased and will use Albany when we get the rest of the windows done next year.
Tracy, Gloucestershire
Posted on 29/09/2017
, work completed 29/09/2017
Recommended
Excellent Service
Excellent service throughout and caring for our home was exceptional.
Keith, Gloucestershire
Posted on 25/09/2017
, work completed 25/09/2017
Recommended
Great job
Great job and very good worker.
Michael, Gloucestershire
Posted on 23/09/2017
, work completed 23/09/2017
Recommended
Wonderful job
Easy transaction from start to finish. Fitting was completed with minimum mess and both workmen very clean & tidy and did a wonderful job.
David, Gloucestershire
Posted on 19/09/2017
, work completed 19/09/2017
Recommended
Very professional
The team did an amazing job. All were very professional and very friendly. So happy with the end results. Top quality workmanship and windows and doors. Would definitely use this company again in the future and recommend them to family and friends.
David, Gloucestershire
Posted on 22/08/2017
, work completed 22/08/2017
Recommended
A proper job!
From the outset Albany Windows were professional and efficient, they also gave value for money. The fitters were punctual, did the work very well and within the time scale, no mess, no redecorating, so impressed. We would recommend Albany Windows without hesitation to anyone reading this review. By the way, we never give top marks so one star is missing, must leave some room for improvement, though not sure where!
Chris & Noel
Posted on 18/08/2017
, work completed 18/08/2017
Recommended
Prompt and Courteous
The workmen arrived promptly and carried out the works quickly and efficiently. In addition they were polite and courteous and cleaned up their mess as they went. We are extremely happy with the finished product.
Michael, Gloucestershire
Posted on 15/08/2017
, work completed 15/08/2017
Recommended
Great Company
Really pleased with the quality of the product and the service provided. Don't be be put off by the low price, the quality is excellent. Very friendly company to deal with. We had the whole bungalow fitted with new windows and a new front door. Each window being different had specific requirements. Albany managed to meet all this with ease at a very reasonable cost. Claire, the sales lady was very knowledgeable and did not do a hard sell. The fitters, Jon & Dave were very professional in the work they did for us. Very clean workers with no mess left behind. More than pleased with the finished product and would certainly recommend and would use again. Excellent, well done Albany Windows
Bob Carter
Posted on 14/08/2017
, work completed 14/08/2017
Recommended
Strongly recommend
Albany Windows did an excellent job fitting new doors and windows downstairs. The fitters were clean, efficient and friendly. I found a few issues at the end of the first day but they were all cleared up on day two. All round excellent job.
Paul, Avon
Posted on 10/08/2017
, work completed 10/08/2017
Recommended
Excellent Service
Efficient and friendly staff. Good communications. Quality product at reasonable price. Highly recommended.
John Rogan
Posted on 08/08/2017
, work completed 08/08/2017
Recommended
Brilliant job.
David Goldsby gave me a very good price for my window. These fitters were first class and also very tidy, I have no hesitation in recommending them to anybody on Price, workmanship, tidiness, They were just great.
Victor, Gloucestershire
Posted on 03/08/2017
, work completed 03/08/2017
Recommended
Happy Customer, great job!
This is the second time I have used Albany windows, I was impressed with the product, fitting team, value for money and non pushy sales policy. All the team were professional and friendly and I would not hesitate to use them again.
Gary, Gloucestershire
Posted on 31/07/2017
, work completed 31/07/2017
Recommended
Great company
Fast, efficient and professional service.
Alison, Gloucestershire
Posted on 21/07/2017
, work completed 21/07/2017
Recommended
Excellent job.
Albany windows arrived quickly at the time arranged & worked quietly & efficiently to fit the front door we had ordered from them earlier. Very pleased with the result. Also very patient & knowledgeable when we opened the door. An excellent company and I will use them again if & when I need new doors & windows.
Hazel, Gloucestershire
Posted on 05/07/2017
, work completed 05/07/2017
Recommended
Excellent
Workmen very good and polite and worked very hard, nothing was too much. Cleaned up every night and after every thing was finished. I felt I could leave them to work and felt the house was safe in their hands. I would highly recommend them if I wanted any more work done, I would have them back.
Vermayle, Gloucestershire
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Efficient & great product
From survey of door to fitting, everything was first rate. Fitters very professional & even helped with plumbing issue which surfaced during their fitting. Delighted all round.
Chris, Worcestershire
Posted on 03/07/2017
, work completed 03/07/2017
Recommended
Fantastic Job
Sales lady Clair arrived on time, very knowledgeable, great input, secured a sale. Fitters very friendly, professional and left no mess or decorating to do. We are delighted with our new windows. Thank You very much.
Alan, Gloucestershire
Posted on 30/06/2017
, work completed 30/06/2017
Recommended
Quick and neat
Initial contact was friendly and helpful. The workmen arrived on time and quickly removed the old windows making very little mess. Neat cover strips mean that no internal redecorating was required. At all stages these people were a pleasure to deal with.
Which? Trusted Traders Consumer
Posted on 29/06/2017
, work completed 29/06/2017
Recommended
Excellent
Quick and efficient job. Polite workman. Did exactly what I wanted quickly and with minimum fuss. Brilliant service. Highly recommended.
Michelle, Gloucestershire
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
Excellent service
Would have no hesitation in using them again - fast, efficient service and really pleasant to deal with.
Catherine, Gloucestershire
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
Brilliant job
After searching double glazing firms in the area I settled on Albany Windows. I visited the showroom and really liked the quality of their windows. The staff were very helpful and didn't pressurise me at all. I had all my windows and doors replaced which was a huge job. The work was carried out to a very high standard. I thought the fitters all worked very well together and are a credit to the company.
Linda, Gloucestershire
Posted on 19/06/2017
, work completed 19/06/2017
Recommended
Impressed and Pleased
All aspects, from help with selection of windows and doors, quotation and information, to the installation was excellent.
Mark, Gloucestershire
Posted on 15/06/2017
, work completed 15/06/2017
Recommended
Excellent result, cooperative workforce
I have used them several times in the past and have always been very satisfied with their work. They fitted replacement windows throughout the house and were involved in both the design and construction of the bay window. The new windows were installed within two days and are of an excellent quality. Their work was neat and tidy and the workers were a pleasure to have around and were helpful in everyway. Overall we were happy with the end result. Highly recommended.
David, Gloucestershire
Posted on 09/06/2017
, work completed 09/06/2017
Recommended
Super
Very prompt. Clean + tidy workers.
Barbara, Gloucestershire
Posted on 02/06/2017
, work completed 02/06/2017
Recommended
Happy to recommend - fast , clean and efficient
We had a replacement conservatory. We were very pleased that Albany Windows turned up when they said they would, kept us informed and did an excellent job. Rain was forecast on the day they started, so they brought enough people to make sure the conservatory was water tight and secure by the end of the first day.
Which? Trusted Traders Consumer
Posted on 16/05/2017
, work completed 16/05/2017
Recommended
Seamless from start to finish
I have used Albany before about 10 years ago but still got in some more quotes. After dealing with high pressure sales elsewhere, I found dealing with Albany was still no pressure & seamless from start to finish. Very pleased with my new windows & won't hesitate using Albany in the future.
Amanda, Gloucestershire
Posted on 12/05/2017
, work completed 12/05/2017
Recommended
Efficient, Hassle free
From the start of all our negotiations and communication with Albany, their staff were very polite, friendly, un pushy and very helpful. I left them in the house to get on with their work and they fitted our windows expertly, quickly and with no mess.
Nicola, Gloucestershire
Posted on 09/05/2017
, work completed 09/05/2017
Recommended
First class
A top quality product along with top quality fitters & customer service. Will definitely recommend to others.
Paul, Gloucestershire
Posted on 05/05/2017
, work completed 05/05/2017
Recommended
Excellent job
Very efficient service from start to finish and extremely reasonably priced. We will use them again.
Rose, Gloucestershire
Posted on 03/05/2017
, work completed 03/05/2017
Recommended
Great job
Would have them work for me again. Good job.
Jacquie, Gloucestershire
Posted on 07/04/2017
, work completed 07/04/2017
Recommended
Professional & friendly
From the moment we contacted Albany Windows they were professional, friendly and honest. We are so pleased with our composite door and will be going back to Albany if we need further work.
Natasha, Gloucestershire
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
Excellent job
Work was completed professionally and the fitting team were excellent, sorting out another issue at no extra charge. Quality work using quality materials.
Paul, Gloucestershire
Posted on 04/04/2017
, work completed 04/04/2017
Recommended
A very high standard
I thought the fitters put the patio door together with a lot of care and attention. They did not rush the job so it looked first class.
Gordon, Gloucestershire
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Professional and straight forward
Easy to deal with, what they said, they did. Really pleased with the door, service levels and professionalism of the company and employees. Highly recommended. Will use them again.
Kate, Gloucestershire
Posted on 03/04/2017
, work completed 03/04/2017
Recommended
Excellent service
Arrived on time and did the work quickly, pleasant workers.
Juliet, Gloucestershire
Posted on 27/03/2017
, work completed 27/03/2017
Recommended
Prompt and professional
The fitters were superb. Clean, tidy, good sense of humour and they did a very good job. They are a credit to your company.
Barbara, Gloucestershire
Posted on 24/03/2017
, work completed 24/03/2017
Recommended
Very high standard
The work was done to a very high standard and very efficient, they were also very polite and helpful. I would have them back.
Sheila Ann, Gloucestershire
Posted on 21/03/2017
, work completed 21/03/2017
Recommended
Great product, great price
From the first visit to the final fitting all the company's staff were very polite and helpful. Much better price than the major nationals and a quality product. The fitter even carried out a repair to another window at no extra cost. I would certainly use this firm again and recommend them to others.
John, Gloucestershire
Posted on 17/03/2017
, work completed 17/03/2017
Recommended
Nice, professional job
Professional company who knew what they were doing and gave confidence.
Timothy, Gloucestershire
Posted on 13/03/2017
, work completed 13/03/2017
Recommended
Great job. Prompt & professional.
Very happy with Albany Windows. Great job! Would definitely use these traders again.
Elizabeth, Gloucestershire
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Excellent
Sales service excellent. Installers skilled and left everything tidy. House left much warmer and quieter - which was the objective.
Annette, Gloucestershire
Posted on 06/03/2017
, work completed 06/03/2017
Recommended
Very happy
Completely satisfied with new door. Service from start to finish was excellent. Would not hesitate to recommend Albany Windows & will be using them again myself.
Vicky, Gloucestershire
Posted on 27/02/2017
, work completed 27/02/2017
Recommended
Excellent
Replaced the windows through our home, 9 in total, and the service was excellent from the first call to the final installation. Advice was great, the installer were excellent, and even a slight issue with a miss communicated order was resolved no quibbles by the installers before the job was finished. Very happy to use again and recommend.
Jamie B
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Good job
Fitted 9 new windows and 1 door. Jim and Shaun good, clean workers.
Michael, Gloucestershire
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Friendly, Professional and Good Service
We needed a replacement back door. The process was straightforward and easy. We went to the showroom to chose the options we wanted. The whole job took about 3 hours. I was impressed with the workmen, the quality of the work and the door and frame.
Nicolas
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
Impressive service
Customer service, great from start to the initial consultation right through to the fixing and installing. Traders were friendly and professional and work was delivered on time and before time and to a high standard. Will certainly recommend.
Rebecca, Gloucestershire
Posted on 17/02/2017
, work completed 17/02/2017
Recommended
Brilliant job
About eight months ago we had Albany Windows to supply & install front & back door to our property. We were so pleased with the result that we decided to have all wooden windows replaced with PVC. The service that we received throughout the whole process was second to none. The help in selecting the colours & the design of the windows could not be faulted. The scheduled date for the work was kept to the day. The fitters couldn't be more helpful. All the debris was cleared up & taken away. I would recommend anyone requiring an installation to contact Albany Windows.
William, Gloucestershire
Posted on 13/02/2017
, work completed 13/02/2017
Recommended
Replace windows
A excellent job. Very pleased with the result and the workmanship. Also the cleaning up at the end was excellent.
John, Gloucestershire
Posted on 25/01/2017
, work completed 25/01/2017
Recommended
Extremely professional company
Installation team worked quickly and efficiently. Polite, courteous and kept site clean and tidy at all times.
Jane, Gloucestershire
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Another satisfied customer.
Second time I have used them. Very good.
Nick, Gloucestershire
Posted on 06/01/2017
, work completed 06/01/2017
Recommended
Consistent high quality.
Have used for several years as we progressively changed our windows. Good sales - not pressurised. Very thorough pre-installation survey. High quality workmanship. Replaced door with factory defects without quibbling.
Which? Trusted Traders Consumer
Posted on 30/12/2016
, work completed 30/12/2016
Recommended
Hassle free, brilliant job
You could not wish for a better job. From first call, measure and survey, perfect. Day of fitting and the 3 guys were excellent, polite & professional. We were the fourth member of the family to choose Albany. Says it all in my book.
Ricky, Gloucestershire
Posted on 23/12/2016
, work completed 23/12/2016
Recommended
Excellent job
We had 2 windows fitted by Albany Windows, the whole experience was great. A friendly sales visit followed by a competitive quote and quick and clean fitting. We would happily recommend Albany and will be using them again in the future.
Rachel, Gloucestershire
Posted on 20/12/2016
, work completed 20/12/2016
Recommended
Very Pleased
We are very pleased with our 8 windows and 2 doors fitted in October in just 2 days. The fitters worked efficiently and did a very neat job. All the staff were reliable, helpful, pleasant and easy to deal with. We definitely recommend Albany Windows.
Graham
Posted on 19/12/2016
, work completed 19/12/2016
Recommended
Prompt & professional
They have made a very nice job fitting our new front door. It has made a great difference to our hallway as regards warmth. Lovely colour complemented by neighbours.
Richard, Gloucestershire
Posted on 14/12/2016
, work completed 14/12/2016
Recommended
Honest, professional and reliable
Albany Windows were very professional, had great customer service and nothing was too much trouble for them. I would use this company again and recommend them to family and friends.
Kevin, Gloucestershire
Posted on 14/12/2016
, work completed 14/12/2016
Recommended
Good local company
Had a composite door fitted at the end of October 2016, they offer a good price, no pushy sales reps and the work was carried out to a high standard. Only slight downside is lackadaisical communication
Terry7
Posted on 12/12/2016
, work completed 12/12/2016
Recommended
Perfect & Professional Service from beginning to end.
From the initial visit to the installation Albany Windows have provided a professional service we can't have asked for a better team of installers (Jim, Shaun & Nathan) on a bitterly cold day. Highly recommend all at Albany Windows.
MadAsToast
Posted on 11/12/2016
, work completed 11/12/2016
Recommended
Professional service
Timely, efficient & professional service. Good product range, competitive pricing, great installation service. Staff a real asset - committed to customer satisfaction. All show a real interest in the work they do for clients. Terrible format for feedback form!
Barry, Gloucestershire
Posted on 10/12/2016
, work completed 10/12/2016
Recommended
Great job.
Rob, Gloucestershire
Posted on 10/11/2016
, work completed 10/11/2016
Recommended
1st class service and quality
Albany offered the best quality door out of 3 we looked at. Staff were friendly and no pressure to make a sale. No deposit required. Fitting was complete with no fuss or mess. Would recommend Albany Windows - Cheltenham without hesitation.
Robert, Gloucestershire
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Excellent service
Our experience with Albany Windows Ltd from sales to installation of our new porch was very satisfactory. The team were polite, tidy and professional throughout. We would highly recommend.
William, Gloucestershire
Posted on 08/11/2016
, work completed 08/11/2016
Recommended
Fantastic job
More than pleased with the job, men arrived on time. Carried out an excellent job, very friendly and clean. Very well done Albany Windows. Satisfied customer.
Alan, Gloucestershire
Posted on 01/11/2016
, work completed 01/11/2016
Recommended
Excellent
I have used Abany Windows twice now and I am very particular in the workmanship and quality. I went on holiday an left Pete, to sort out the works whilst I was away, I came back to find the job done to an excellent standard. I would highly recommend David & Pete, both are very good and the price was cheaper than what i was quoted from another supplier who used exactly the same doors and windows as Albany did. Should I move again, and I wanted windows and doors installed, I would not hesitate to use Albany Windows again. Good job done and very satisfied.
John Collins
Posted on 29/10/2016
, work completed 29/10/2016
Recommended
Highest quality service & installation
Price was approx. 15% lower than two other nationally known suppliers. Sales pitch provided the female view points in choosing the ideal solution for replacement of all 11 windows in a 1940's built house. Installation service was prompt & efficient and left little redecoration work. Product quality is excellent. Very pleased with end result.
Chris, Worcestershire
Posted on 28/10/2016
, work completed 28/10/2016
Recommended
Excellent job
Very, very pleased with the work done. Can't fault it in any way. Very clean and professional and very friendly John.
Molly, Gloucestershire
Posted on 25/10/2016
, work completed 25/10/2016
Recommended
Really happy
From the initial survey to completion I was really impressed with the professionalism of Albany Windows. They explained the options & work involved before providing a quote. The installation was performed very professionally and in a friendly manner. All the rubbish and windows were taken away and the area was cleaned before they left. Really happy and would recommend.
Alan, Gloucestershire
Posted on 24/10/2016
, work completed 24/10/2016
Recommended
Prompt & Professional
Always do a good job, Have had windows and now a front door very pleased with the quality of work and friendly staff. Love our front door.
Diane, Gloucestershire
Posted on 20/10/2016
, work completed 20/10/2016
Recommended
A great job
I have used the company quite a few times and wouldn't go to anyone else should I need any other jobs done. Always reliable, and efficient.
Eleanor, Gloucestershire
Posted on 18/10/2016
, work completed 18/10/2016
Recommended
My Review
Peter, Gloucestershire
Posted on 07/10/2016
, work completed 07/10/2016
Recommended
Highly recommended
The guys who fitted the conservatory were efficient, tidy while working and polite at all times. We are very satisfied with the end result.
Zoe, Gloucestershire
Posted on 04/10/2016
, work completed 04/10/2016
Recommended
Great job.
Our house has been transformed. Old softwood windows and doors gone, nice new UPVC windows and composite doors. Pleasant, friendly staff throughout the company. No hard sell, and reasonably priced. Highly recommended!
Steve, Gloucestershire
Posted on 15/09/2016
, work completed 15/09/2016
Recommended
My Review
I'm ecstatic! Now have French window which closes and locks properly.
Shirley, Gloucestershire
Posted on 12/09/2016
, work completed 12/09/2016
Recommended
Excellent job and great service
Albany promises a good price, no hard-well and honest advice. The company lived up to all of those promises and also did the job promptly and professionally to a high standard. I have already recommended their window replacement service to neighbours.
Sarah, Gloucestershire
Posted on 07/09/2016
, work completed 07/09/2016
Recommended
As impressive as reviews suggest!
From initial visit to provide quote, through to completion of work, I have found it a pleasure to deal with Albany Windows. I was particularly impressed with how they managed to preserve my wooden shutters when fitting some sash windows. There was a problem with some wiring which unavoidably caused disruption for a day, but was sorted out without any hassle!
Which? Trusted Traders Consumer
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
Splendid job from start to finish
My wife & I are delighted with the work carried out by the team from Albany Windows. East and relaxed to deal with from the outset, workmen. Most friendly and professional in their approach. An excellent job completed for us.
Malcolm, Gloucestershire
Posted on 18/08/2016
, work completed 18/08/2016
Recommended
A very good service overall
Albany windows replaced 10 items in our house, 9 windows and a door. Overall the service was excellent, and the workmanship and courtesy were exemplary. The job was far better done than my previous experience of having double glazing installed. There was a significant problem with our installation, however, in that two of the windows were about six inches too short. Unfortunately the installer only noticed this after the old windows had been removed. The new windows were temporarily installed with a panel at the top to fill the space, but this left a gap around them externally where rain could enter the walls. Originally it was suggested we would have to wait a few weeks for correctly sized replacements to be available. When we explained that this was completely unacceptable on the grounds of security and weatherproofing, one of the directors did make an early morning long drive to pick up some replacements and they were installed very neatly only 3 days later than they would have been originally. I take the view that everyone makes mistakes and what matters is what you do to fix them, and I would say that, after minimal haggling, Albany Windows performed very well in this regard. The installers themselves were very neat, courteous and reliable and the final result excellent.
Mark and Gerry Slade
Posted on 02/07/2016
, work completed 02/07/2016
Recommended
Very pleased customer
Excellent service, excellent price. Excellent result. Would recommend Albany to everyone!
Very Happy Customer
Posted on 01/07/2016
, work completed 01/07/2016
Recommended
Brilliant job.
The fitters took so much pride in their work, it was refreshing to see. They did an amazing job.
Joanne, Gloucestershire
Posted on 22/06/2016
, work completed 22/06/2016
Recommended
Brilliant professional
Everything went smoothly from the initial meeting through to the measuring and fitting. All the people from the firm were professional, friendly and polite. We were given a choice of different glass options. The fitting only took a day. Highly recommended.
Pamela, Gloucestershire
Posted on 21/06/2016
, work completed 21/06/2016
Recommended
Very professional
Very efficient and helpful in Q & A above windows.
Gary, Gloucestershire
Posted on 20/06/2016
, work completed 20/06/2016
Recommended
Professional, tidy - and no Radio 2!
Very satisfactory process and end product
Lil, Gloucestershire
Posted on 06/06/2016
, work completed 06/06/2016
Recommended
job well done
Job completed very well and promptly. Very good service.
Joan, Gloucestershire
Posted on 06/06/2016
, work completed 06/06/2016
Recommended
Excellent job
Great service clean, very professional with competitive price.
Roger, Gloucestershire
Posted on 25/05/2016
, work completed 25/05/2016
Recommended
Practical considerate
Professional and practical all the way through from Claire in sales to efficient considerate fitters. Thanks Albany.
Which? Trusted Traders Consumer
Posted on 09/05/2016
, work completed 09/05/2016
Recommended
A very positive experience
Removed an old plastic conservatory and replaced with new larger one. The whole experience has been very positive. I realise that these things can be like buying a new toy and make you starry-eyed but I really do think the quality of the product and workmanship is excellent. All the workmen were friendly, considerate and helpful - it seemed nothing was too much trouble.
Tony, Gloucestershire
Posted on 01/05/2016
, work completed 01/05/2016
Recommended
My Review
Which? Trusted Traders Consumer
Posted on 29/03/2016
, work completed 29/03/2016
Recommended
Helpful, professional company
From first contact to finished installation very helpful. No hard sell. Questions answered honestly and quickly. Installation carried out efficiently even though it involved moving stuff about to gain access. Staff all charming and efficient.
Melanie, Gloucestershire
Posted on 07/03/2016
, work completed 07/03/2016
Recommended
Brilliant.
Workers very prompt, professional and polite.
David, Gloucestershire
Posted on 04/03/2016
, work completed 04/03/2016
Recommended
My Review
The work was done efficiently and in good time, and the installation team were helpful and polite.
Margaret, Gloucestershire
Posted on 29/02/2016
, work completed 29/02/2016
Recommended
Fantastic from start to finish
From survey & expensive to installation and customer service the team at Albany Windows have been great. They have shown their professionalism & friendly expertise through & though.
Rebekah, Gloucestershire
Posted on 24/02/2016
, work completed 24/02/2016
Recommended
Excellent work
From start to finish a very professional company. Everyone was very helpful and work was carried out in a very competent manner.
Jennifer, Wiltshire
Posted on 22/02/2016
, work completed 22/02/2016
Recommended
Albany Windows superb
We chose Albany Windows for 2 reasons: firstly, they could do different colours of PVC on the outside and inside of the windows; secondly, we got the sense that the installation team were going to be polite and competent. They lived up to both our expectations and more. The sales process was very low pressure. They didn't take money until the installation was complete and we were happy. We had one small problem with a leak which was to do with our lintel rather than their windows. Nevertheless, they came out and fixed it without quibble. We couldn't be more happy with Albany Windows. We would have no hesitation in recommending them to anyone considering buying PVC windows. This company breaks the mould when it comes to this industry - they are superb.
Which? Trusted Traders Consumer
Posted on 21/02/2016
, work completed 21/02/2016
Recommended
Great job
Excellent, very professional lovely finish to the work. Left the job clean and tidy will use again. Thank you.
Albert, Gloucestershire
Posted on 18/02/2016
, work completed 18/02/2016
Recommended
Replacement Front Door
Excellent and professional service from our initial enquiry to completion of the door installation. Minor manufacturing problem with the door fixed within 24 hours of our report.
H0ndavfr
Posted on 17/02/2016
, work completed 17/02/2016
Recommended
Very satisfied
Albany windows fitted a lean-to conservatory for us and we were impressed by their professionalism from the outset. They had to work in a very cramped space but worked efficiently and tidily throughout. Their standards of workmanship from groundwork right through to rendering and plastering were superb and the whole team were really pleasant to have around. Would recommend without hesitation.
Jane, Gloucestershire
Posted on 15/02/2016
, work completed 15/02/2016
Recommended
Brilliant job and prompt and professional
The whole team from office to workplace, very thoughtful, very professional, would not hesitate to use them again.
Robert, Gloucestershire
Posted on 10/02/2016
, work completed 10/02/2016
Recommended
Prompt & efficient
Albany Windows were recommended to us by our son who had his house windows all replaced by them. We were pleased with their service, extremely courteous and no hard pressure sales pitch very prompt and efficient installation. We would not hesitate in using their service again & also recommending them.
Colin, Gloucestershire
Posted on 04/12/2015
, work completed 04/12/2015
Recommended
Highly efficient service
Highly efficient service from showroom to fitting. Installation team were excellent and cleaned up inside and outside. Would recommend.
Nora, Gloucestershire
Posted on 02/12/2015
, work completed 02/12/2015
Recommended
Lovely warm windows
The lounge had bifold doors when we moved in - they were a nightmare particularly with complete lack of airtightness in the winter when the wind would blow the folds in and let freezing air into the room! We decide to replace them with sliding patio doors and after much research and some quotes chose Albany windows. The sales experience was friendly, helpful, decidedly not pushy, providing just the right level of support and information. The sales team were prepared to accommodate our timings and did not pressure us into anything. The quote was excellent value and once we had accepted everything went very smoothly, it was unusual and refreshing not to have to pay a penny deposit up front. The timescales were exactly as they had stated and the fitters were friendly and courteous. They got on with the job, not disturbing me at all, and left the room as clean as they found it, using dust sheets inside. I am delighted with the new windows and ecstatic that I can use my lounge this winter as it is already noticeable warmer.
Willow_catkin
Posted on 27/11/2015
, work completed 27/11/2015
Recommended
Brilliant job
From the quote, through the fitting to the aftersales, Albany were professional, polite & helpful. I can't fault them & would thoroughly recommend the entire team.
Carolyn, Gloucestershire
Posted on 25/11/2015
, work completed 25/11/2015
Recommended
Great job
Professional job, courteous installers and great result at a fair price. Bit of a delay in arranging the work but once it was booked in, they were great and prompt.
Simon, Gloucestershire
Posted on 23/11/2015
, work completed 23/11/2015
Recommended
Brilliant job
I am well pleased with my new patio window. The men were very prompt and friendly. I have in the past already had windows with 'Albany' and have already recommended them to others.
Susan, Gloucestershire
Posted on 20/11/2015
, work completed 20/11/2015
Recommended
Excellent experience
From easy to arrange quotation to installation and receipt for payment, the experience was easy and pleasant.
J, Gloucestershire
Posted on 13/11/2015
, work completed 13/11/2015
Recommended
Excellent all round.
Albany Windows fitted our replacement patio windows efficiently & without fuss. They took care to listen to our wished throughout. Claire their sales lady was friendly but never pushy. Peter was surveying & measuring and Nathan & colleague were fitters. Aftercare is offered, all was done for a very good price. Happy to use them again!
Tony, Gloucestershire
Posted on 03/11/2015
, work completed 03/11/2015
Recommended
Perfect installation
Friendly, efficient & great job. Left feedback for 3 months deliberately but no issues! Recommended.
Brian, Gloucestershire
Posted on 02/11/2015
, work completed 02/11/2015
Recommended
Prompt & Professional
Work carried out to a good standard with prompt and efficient service.
Judith, Gloucestershire
Posted on 01/11/2015
, work completed 01/11/2015
Recommended
Trustworthy & professional
My 93 year old mother needed patio doors replacing, Albany Windows were extremely professional & friendly all the way through the process, from the lovely lady rep who spent time talking with mum, to an understanding of an elderly ladies requirement, to the 2 lovely chaps who installed it with no fuss or mess & also chatted & joked with mum. A really positive experience for us!
Helen, Gloucestershire
Posted on 21/10/2015
, work completed 21/10/2015
Recommended
Excellent and professional
Very pleased with the windows and the people who installed them. I would recommend them to anyone for their service from start to finish.
Ann, Gloucestershire
Posted on 13/10/2015
, work completed 13/10/2015
Recommended
Homely and trustworthy
Very clean, tidy and efficient when they were on site. Kept us informed (***) efficient. Got our new door organised and it was (***) in a very short time frame. Fitting was quick & no fuss, but could have left site a little tidier by washing down outside (***). Contacted us afterwards to ensure we were happy with new door. Price was right.
Robert, Gloucestershire
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
Professional, efficient and friendly
We had all windows and doors replaced and a conservatory added. The work was completed as promised by fitters who knew what they were doing in a friendly manner.
Which? Trusted Traders Consumer
Posted on 01/10/2015
, work completed 01/10/2015
Recommended
Prompt and professional
Competent, well mannered. Used dust sheets. Tidied up. Very pleased with the installation of windows.
Maggie, Gloucestershire
Posted on 30/09/2015
, work completed 30/09/2015
Recommended
Brilliant - Cleaned up too!
Excellent service from start to finish. Quote appointment after a few days. Quote arrived speedily. Fitting team very good, friendly and very clean and tidy throughout. We had already used Albany Windows twice before in the last two years and would have no hesitation using them again.
Ann, Gloucestershire
Posted on 24/09/2015
, work completed 24/09/2015
Recommended
My Review
Graham, Gloucestershire
Posted on 23/09/2015
, work completed 23/09/2015
Recommended
Good professional job
Helpful advice given but no "hard sell". The installers arrived promptly, worked hard and were meticulous in every detail. I am happy to recommend this company.
Marcia, Gloucestershire
Posted on 21/09/2015
, work completed 21/09/2015
Recommended
My Review
Arrived at time stated. Worked very well, left place clean and tidy. Polite and friendly at all times
Mary, Gloucestershire
Posted on 10/09/2015
, work completed 10/09/2015
Recommended
My Review
Michael, Gloucestershire
Posted on 07/09/2015
, work completed 07/09/2015
Recommended
Highly recommended
2nd time I have used them, prompt, fast & very professional, accurate high quality service both times. Top class company.
John, Gloucestershire
Posted on 03/09/2015
, work completed 03/09/2015
Recommended
My Review
The installation was carried out in a very proficient manner. And We are very happy with the result.
Which? Trusted Traders Consumer
Posted on 03/09/2015
, work completed 03/09/2015
Recommended
Excellence in all ways
From the first phone call to the final receipt everything about Albany Windows was professional. No hard sell tactics, no haggling for a deal, just a fair price for an excellent job. Top quality products and staff. Not the cheapest, but you definitely get what you pay for.
Ben, Gloucestershire
Posted on 31/08/2015
, work completed 31/08/2015
Recommended
Excellent job
We are extremely pleased with our new doors and windows. The fitters were efficient, professional, friendly and seemed to take pride in their work.
Jane, Gloucestershire
Posted on 26/08/2015
, work completed 26/08/2015
Recommended
Brilliant job
First class job & courtesy. Carried out with minimum disruption & cleanliness first class.
Harold, Gloucestershire
Posted on 20/08/2015
, work completed 20/08/2015
Recommended
Prompt & very professional
Professional in every way from start to finish.
David, Gloucestershire
Posted on 10/08/2015
, work completed 10/08/2015
Recommended
Very good all round.
No pressure selling, no special offers, discounts, just a very well presented quote with 14 days to decide. The installation team were excellent, working quickly and also leaving things clean and tidy. I would happily recommend Albany Windows to anyone.
Nigel, Gloucestershire
Posted on 07/08/2015
, work completed 07/08/2015
Recommended
Prompt & professional
This whole job was putting right the wrongs of a previous company - From inspection, measuring, through to fitting, which in some places included repairs - this was completed to my complete satisfaction. All persons involved were considerate, polite and efficient.
David, Gloucestershire
Posted on 23/07/2015
, work completed 23/07/2015
Recommended
Prompt & professional
Couldn't be happier with the customer service & finished product. Integral blind is brilliant.
Philippa, Gloucestershire
Posted on 20/07/2015
, work completed 20/07/2015
Recommended
My Review
Peter, Gloucestershire
Posted on 09/07/2015
, work completed 09/07/2015
Recommended
Professional and quality work
From my first call to the receipt of the paid invoice, I was delighted by Albany Windows. The sales side was extremely professional. The survey work and installation were all completed to time and as promised. All matters were dealt with promptly, courteously and professionally. I would highly recommend them.
Ailsa, Gloucestershire
Posted on 06/07/2015
, work completed 06/07/2015
Recommended
Brilliant job
Good communication. Prompt service. Cleaned up after themselves. Brilliant job. Great bunch of workers. Finished on time and to a great standard. Would recommend.
Which? Trusted Traders Consumer
Posted on 02/07/2015
, work completed 02/07/2015
Recommended
Prompt and professional.
Excellent work. The installers were professional and very friendly. They cleaned up really well and overall very pleased with the service they provided. Would recommend. Thanks.
Vanessa, Gloucestershire
Posted on 29/06/2015
, work completed 29/06/2015
Recommended
Highly recommend
Friendly & professional company. Face to a name & personal. Highly recommend them. Windows completed and two years ago conservatory.
Jeanette, Gloucestershire
Posted on 25/06/2015
, work completed 25/06/2015
Recommended
Good product and installation.
Good customer service and installation. Doors and windows are great quality, no hesitation in recommending Albany Windows.
Linda, Gloucestershire
Posted on 08/06/2015
, work completed 08/06/2015
Recommended
Prompt, professional and friendly
The workmen were very competent, efficient and completed the job very satisfactorily and to time. We would not hesitate in recommending Albany Windows to any future clients.
Stephen Robert, Gloucestershire
Posted on 04/06/2015
, work completed 04/06/2015
Recommended
Friendly, efficient & professional
Good to deal with, sales were good, quote was excellent. They installed all windows in 3 days leaving minimal signs they'd been there. I'd certainly recommend them to others.
Michael, Gloucestershire
Posted on 04/06/2015
, work completed 04/06/2015
Recommended
Superb home improvement
We had hesitated for many years to replace our wood frame, single glazed door and bay windows because we did not want to spoil the character of our 100+ year old house. Albany's product was superb and very good value. The installation crew were hard working, efficient, courteous and tidy - even preserving us sheets from a 1954 newspaper from the brickwork around the door!
Which? Trusted Traders Consumer
Posted on 02/06/2015
, work completed 02/06/2015
Recommended
My Review
Prompt & efficient service at a reasonable price would use again.
Clive, Gloucestershire
Posted on 31/05/2015
, work completed 31/05/2015
Recommended
Job well done
A very efficient team came on time and completed in the day. The work was to our satisfaction and we will employ them again for the rest of our windows. The chaps were friendly and took care not to damage our carpets in the decoration.
Denys, Gloucestershire
Posted on 28/05/2015
, work completed 28/05/2015
Recommended
Great job.
I love my new patio doors. Job well done. Top quality. Will recommend. Workmen very hard working, left everything very clean and tidy.
Linda, Gloucestershire
Posted on 22/05/2015
, work completed 22/05/2015
Recommended
Prompt & professional
Very friendly and helpful.
Malcolm John, Gloucestershire
Posted on 15/05/2015
, work completed 15/05/2015
Recommended
Brilliant job
We have had Albany Windows before for over windows and French doors. We have always thought they were very professional, efficient and done a brilliant job . That is why we went to there for how front door, because we can trust them do deliver a excellent service.
Robert, Gloucestershire
Posted on 16/04/2015
, work completed 16/04/2015
Recommended
Excellent job
Minimal mess and disturbance. Efficiently done by friendly staff. Would gladly recommend, thank you
George, Gloucestershire
Posted on 09/04/2015
, work completed 09/04/2015
Recommended
Smart Conservatory
Albany Windows have just completed our conservatory and we are very pleased with the results. From initial enquiry through to them leaving the site, they have been great. All the team were skilled and kept the site tidy despite the weather. Pete Knox kept us informed at each stage and dealt with items as they occurred - no surprises. The quality of work and materials is high and we intend to use them again for replacement windows in the next couple of months. Thanks for a great job.
Andy D
Posted on 04/03/2015
, work completed 04/03/2015
Recommended
Solid and good
Workers on time. Tidy, friendly. Checked that work was satisfactory before they left! Sales were helpful but not 'pushy'.
Robert, Gloucestershire
Posted on 03/03/2015
, work completed 03/03/2015
Recommended
Very good job, good boys
I have used Albany several times and would never hesitate to recommend or use them again.
Adrian, Gloucestershire
Posted on 02/03/2015
, work completed 02/03/2015
Recommended
Great company
This company honoured their every statement from the very start. When David arrived and priced the job to when Peter and his colleague left having completed the work to a very high standard within the time frame agreed. From their competitive prices to their friendly and considerate work force, I'd have no hesitations what so ever in recommending this company. Thank you to the team!
Richard, Gloucestershire
Posted on 29/01/2015
, work completed 29/01/2015
Recommended
A job well done
The service was prompt & efficient the fitters were polite, pleasant & hardworking. I would certainly recommend Albany Windows.
Neil, Gloucestershire
Posted on 01/12/2014
, work completed 01/12/2014
Recommended
Brilliant job
From survey, price to finished job this company provided excellent service with skilled helpful staff at a competitive price. Would highly recommend.
Colin, Gloucestershire
Posted on 28/11/2014
, work completed 28/11/2014
Recommended
Excellent.
Would definitely recommend this company for your window and door replacement. Workmanship is excellent and price was good as well. 5 star company.
J, Gloucestershire
Posted on 19/11/2014
, work completed 19/11/2014
Recommended
Brilliant job!
We are very pleased with our new boiler. Our workmen were efficient and did a great job, will use them again.
Mark, Berkshire
Posted on 18/11/2014
, work completed 18/11/2014
Recommended
Very pleased
Albany did a great job, I am very pleased. I chose them for value & the fact they don't have a pushy sales team. Instead they came across as genuine. I noticed a scratch on a window the next day & they arranged a replacement without fuss.
Rebecca, Gloucestershire
Posted on 13/11/2014
, work completed 13/11/2014
Recommended
Very pleased
Workmen worked in a prompt and clean manner. Dust sheets put down and work is very good. Staff very approachable, answering queries raised.
Brad, Gloucestershire
Posted on 11/11/2014
, work completed 11/11/2014
Recommended
Finally, we have a front door that fits...
We put up with our new home's leaky front door for seven years while we saved for a replacement. Good friends of ours recommended Albany when we admired their new windows. Now, less than three weeks later we have a cosy, well-lit hallway created by our new door. The sales visit was low key without absolutely no pressure to buy, indeed their salesman said "I'll send you a quote". But we could not wait so we ordered and waived our right to back out within two weeks. Consequently, a few days later the friendly fitter made the final measure and then, about ten days later, he delivered and fitted the door, made especially for its frame, and provided three keys. We would recommend Albany to family and friends.
Waggle
Posted on 08/11/2014
, work completed 08/11/2014
Recommended
Good Job
A competitive quote was followed by a professional fitting completed on time. All was removed from site with very little residual mess. A good job done by friendly & co-operative workmen.
Malcolm, Gloucestershire
Posted on 03/11/2014
, work completed 03/11/2014
Recommended
Tidy & Efficient
Prompt and quickly executed. Good tidy work completed.
Ian, Gloucestershire
Posted on 31/10/2014
, work completed 31/10/2014
Recommended
Excellent work
Highly recommended. Very efficient, clean workers with good sense of humour.
Christine, Gloucestershire
Posted on 31/10/2014
, work completed 31/10/2014
Recommended
Excellent standard of workmanship and excellent customer service.
Highly delighted with end result. Very professional and great attention to detail. High quality product. My 90 year old mother is delighted! Many thanks.
Lindsey, Wiltshire
Posted on 22/10/2014
, work completed 22/10/2014
Recommended
Prompt & professional.
They are to be recommended if this firm are anything to go by.
Brenda, Berkshire
Posted on 20/10/2014
, work completed 20/10/2014
Recommended
Excellent
Good clean, efficient workmanship. Friendly & courteous
Terence, Gloucestershire
Posted on 18/10/2014
, work completed 18/10/2014
Recommended
Prompt & Professional
Arrived on time, carried out job & cleaned up after very pleased.
Guy, Gloucestershire
Posted on 15/10/2014
, work completed 15/10/2014
Recommended
Prompt and professional
From the estimate process through to installation was very efficiently carried out. I will be using this company to change the rest of my windows/doors early next year.
Which? Trusted Traders Consumer
Posted on 14/10/2014
, work completed 14/10/2014
Recommended
Excellent job
Great team of chaps who were very careful not to damage any decoration. Now the whole house is triple glazed to keep us warm in the winter.
Anthony, Gloucestershire
Posted on 06/10/2014
, work completed 06/10/2014
Recommended
Excellent job
Excellent, value for money service.
Malcolm, Gloucestershire
Posted on 01/10/2014
, work completed 01/10/2014
Recommended
Very happy
The windows & door are very smart & fitted beautifully. The fitters were very professional, leaving no mess & did a great job. We felt we had real value for money & were never pressured to have something we didn't want. Our neighbours have admired the job & were most impressed!
Diane, Gloucestershire
Posted on 17/09/2014
, work completed 17/09/2014
Recommended
Always does an excellent job.
I have used this trader for many years and found him to provide the best advice, materials and service. I have no hesitation in recommending him.
Philip, Gloucestershire
Posted on 16/09/2014
, work completed 16/09/2014
Recommended
Pleasant people. Very good work
We had a professional team, do a professional job. Excellent. We are happy
Robert, Gloucestershire
Posted on 15/09/2014
, work completed 15/09/2014
Recommended
Efficient, friendly service
Albany replaced French windows and 8 other windows at the back of my house (kitchen & living room) with UPVC double glazing. End product was big improvement on what was there before, service was friendly and efficient (done in 1 morning & afternoon).
Kevin, Gloucestershire
Posted on 13/09/2014
, work completed 13/09/2014
Recommended
Great work
Very prompt attention to first enquiry. When quote accepted again prompt reply with expected date for completing the work. Done on time. Most impressed.
Jane, Gloucestershire
Posted on 03/09/2014
, work completed 03/09/2014
Recommended
Great job, well done
The installation was very good, neat and well done. Took 1 day less than suggested. Slight problem with following up - but resolved
Adrian, Gloucestershire
Posted on 01/09/2014
, work completed 01/09/2014
Recommended
Brilliant job
We have used Albany Windows twice, once to replace back windows then again front. Both times found them professional, on time and very pleased, on time and very pleased with the fitting of windows.
David Clive, Gloucestershire
Posted on 19/08/2014
, work completed 19/08/2014
Recommended
Did what they said they would do
I had used Albany before so was keen to go with their quote, although it wasn't the cheapest. They were prompt, efficient and organised and good at cleaning up after the installation.
Olwen, Gloucestershire
Posted on 16/08/2014
, work completed 16/08/2014
Recommended
Really friendly and would recommend
I had a conservatory built in May this year and found the company really friendly. The work was completed to high standards and I was very pleased with it. They gave a competitive quote, uised a high quality of materials and I would definitely recommend the business to others.
Sharma
Posted on 27/06/2014
, work completed 27/06/2014
Recommended
Which? Local Review
I had all my windows replaced, including a large bay, plus doors. They had to 'cut-in' a new kitchen door and remove and make good the existing door, incuding external wall texturing. Their advice and suggested improvements were spot-on. The product is excellent quality and includes, as standard, some features that other companies charge extra for e.g 'shoot' bolts for added security. They finished-off beautifully, including painting the external walls and plastering internally where damage was unavoidable. They moved all necessary furniture and removed a kitchen unit to make room for the new door. They were friendly, helpful and efficient, and did an excellent job. They were the cheapest of the 4 quotes I received, even though Albany's quote included many more features than the others, plus additional work. I cannot recommend them highly enough!
Lana2
Posted on 28/12/2012
, work completed 28/12/2012
Recommended