Endorsed by Which?

Albion Windows & Conservatories Limited

4.9

57 Reviews

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About

Albion Windows are a trusted family run business operating out of Croydon and across Bromley, South London, Kent and Surrey offering a wide range of double-glazing windows, doors and conservatories in highest quality Upvc, aluminium or wood.

We are proud to have been improving homes for well over 35 years, incorporated as a Limited company in 1996, founder members of FENSA at its launch in 2002, endorsed by Which? Trusted Traders in 2017, Checkatrade members since 2008 and now proud GGF group members.

We have full Public Liability Insurance and Insurance Backed Guarantees through Installsure, a specialist insurance provider to the UK home improvements industry and links with the GGF.

Choosing new home improvement products can be an extremely difficult choice but we’re confident that we can satisfy any of your needs, and we strive to deliver an unparalleled quality of goods and customer service, guiding you through the process via our experienced team of tradesmen.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory maintenance
    • Hardwood conservatories and orangeries
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • lantern roofs
    • conservatory roof replacement
    • glazed extension

Customer reviews

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4.9
57 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Great windows
Customer Service
Quality
Value
Very happy with my new windows, they are of good quality and are such an improvement on my old single-glazed ones . They were fitted on schedule. The 2 fitters Bob and Alec were polite, friendly and professional they did a lovely job and cleaned up well after themselves. So nice to deal with a company that does not have pushy salesmen, just offered some good advice and suggestions but listened to what I wanted.No pressure to buy. I would definitely recommend this company.
Customer in Greater London Posted on 05/12/2024 , work completed 09/10/2024
Lovely New Door
Customer Service
Quality
Value
Better quality doors in their showroom than I'd seen elsewhere. Clear explanation of the process. The price quoted was correct. No hidden extras. The gentleman who visited to measure and fit the door were professional and respectful. I'm glad we went with them. I do recommend them based on this experience.
Customer in Greater London Posted on 12/11/2024 , work completed 12/11/2024
Great team and service
Customer Service
Quality
Value
I recently moved into a new home and needed a secure window and door for the outhouse. From start to finish, the team at Albion Windows provided excellent service. I received several quotes from different companies, and while Albion wasn’t the cheapest, they weren’t the most expensive either. My choice was made easy due to their helpful advice and clear communication during the home visit and follow-up calls. Even though it was a busy season with an estimated wait time of up to 7 weeks, Albion contacted me within 3 weeks to confirm the installation date. On the day of installation, the team arrived on time, got straight to work, and completed the job to a high standard. They also took the time to walk me through some final details. I would highly recommend Albion Windows to anyone looking to replace their windows or doors.
Customer in Greater London Posted on 11/11/2024 , work completed 08/11/2024
New Front Door
Customer Service
Quality
Value
I was looking for a local supplier of Endurance front doors and Albion had an excellent write-up from various sources. John and the team were excellent throughout with two visits setting out what we wanted and then finalising the design. They had some excellent ideas, for example matching the size of the boundary window panes with some of the internal furniture, making it look a lot neater. It’s those little touches that can make such a huge difference. The fitters came and did a wonderful job and it transformed both the internal and external look of the house. Even though it was the Endurance door that led me to Albion I will certainly be a return customer for other jobs in the future. Thanks again to John and the team!
Customer in Greater London Posted on 04/11/2024 , work completed 31/10/2024
The trader replied (on 06/11/2024)
Thank you so much for taking the time to write this wonderful review. I will pass on your praise to everyone and we look forward to being of service to you again.
Great work
Customer Service
Quality
Value
Albion were straightforward, friendly and helpful, and I'm delighted with my new windows. Communication was great throught the process and the work was carried out well and efficiently. I would use them again in future.
Customer in Greater London Posted on 16/10/2024 , work completed 11/10/2024
The trader replied (on 06/11/2024)
Thank you for reviewing. We hope we can be of service to you again.
Transformation of bedroom!
Customer Service
Quality
Value
I am absolutely delighted with my new windows. My old windows dated back to 1960's/70's and had a sort of plastic panel underneath. Albion replaced them with floor to ceiling windows which looks fabulous! The fitters were extremely professional and obviously very experienced and left no mess at all. I am very pleased indeed.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
The trader replied (on 19/09/2024)
Thank you for such a great endorsement.
5 Star Service and Quality and authentic looking product
Customer Service
Quality
Value
Albion fitted two Roseview Ultimate Rose sash windows and an Endurance McKinkley 6 panel front door. For me. They made sure both windows, door and door frame all matched in Anthracite grey. My house is in a conservation area and these products were the closest I could find to looking like wood without being. I am very satisfied with both the quality and look of these products. Albion were competitive on price, the price didn’t change and they delivered the project on schedule. Albion provided me with a 5star service from start to finish. The salesman in their Hayes showroom was friendly, knowledgeable and helpful. He didn’t try and up sell. Their surveyor was on time and able to reassure me on my fit worries. The two fitters were punctual, tidy and polite. They took care and their finishing was very neat. The Croydon head office were helpful and prompt at replying to my queries, even when I changed my mind on front door hardware. All communication from start to finish with all involved was clear and immediate. Albion were a pleasure to deal with and I have had many compliments from my neighbours on how great the new windows and door look. I am absolutely over the moon. My house is no longer the ugly duckling in the street. I now have a swan! Thank you Albion!
Customer in Kent Posted on 23/07/2024 , work completed 19/07/2024
The trader replied (on 24/07/2024)
Thank you so much for taking the time to write this wonderful review. I will pass on your praise to everyone.
Excellent service and good value
Customer Service
Quality
Value
Albion installed our new patio doors remarkably quickly and to a very high standard. The old doors were removed and everything cleared up efficiently. The survey and explanation of options was conducted in a friendly and clear manner and the price quoted was very reasonable. Highly recommended.
Customer in Greater London Posted on 19/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Thank you. We are glad you’re pleased with all aspects.
Great experience
Customer Service
Quality
Value
Albion replaced my front door and 2 x bathroom windows, cannot believe how smooth it went, arrived at time was given protected hall and stairs, the 2 guys were really friendly and pleasant the replacement went so well and when they went you would have not known I had work done they cleaned everything and took rubbish, great experience well done.
Customer in Greater London Posted on 17/07/2024 , work completed 16/07/2024
The trader replied (on 23/07/2024)
Thank you so much. I will pass on your comments to the guys.
Very accommodating
Customer Service
Quality
Value
In commissioning this work - replacing window[s] we frequently changed our requirements and finally settled on getting one urgent window replaced while we sorted out other parts of the project. Albion were patient at all time and very flexible in dealing with the installation. This was completed today with an excellent finish and minimal disturbance. I hope we will be able to get them back for the rest of the work. Highly recommended family business.
Customer in Greater London Posted on 29/05/2024 , work completed 29/05/2024
The trader replied (on 30/05/2024)
Thank you for reviewing and especially your family business comments. We look forward to being of service to you again.