Endorsed by Which?

Albion Windows & Conservatories Limited

4.9

70 Reviews

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About

Albion Windows are a trusted family run business operating out of Croydon and across Bromley, South London, Kent and Surrey offering a wide range of double-glazing windows, doors and conservatories in highest quality Upvc, aluminium or wood.

We are proud to have been improving homes for well over 35 years, incorporated as a Limited company in 1996, founder members of FENSA at its launch in 2002, endorsed by Which? Trusted Traders in 2017, Checkatrade members since 2008 and now proud GGF group members.

We have full Public Liability Insurance and Insurance Backed Guarantees through Installsure, a specialist insurance provider to the UK home improvements industry and links with the GGF.

Choosing new home improvement products can be an extremely difficult choice but we’re confident that we can satisfy any of your needs, and we strive to deliver an unparalleled quality of goods and customer service, guiding you through the process via our experienced team of tradesmen.

What we do

  • Double glazing

    • Double glazing installation
  • Conservatories

    • Conservatory maintenance
    • Hardwood conservatories and orangeries
  • Doors

    • Bi-fold doors
    • Patio doors
    • Timber doors
  • Glaziers

    • Window consultants
    • Double glazing installation
    • Sash windows
    • Timber windows
  • More Services

    • lantern roofs
    • conservatory roof replacement
    • glazed extension

Customer reviews

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100% of the reviews we publish have been through our stringent moderation process.

4.9
70 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
Would highly recommend :)
Customer Service
Quality
Value
We had bifold doors and windows installed by Albion and couldn’t be happier. The service was wonderful from start to finish. The fitters were polite, respectful, tidy, and worked with great care. The windows and especially the bifold doors look amazing. From the very first contact right through to the final fitting, everyone at Albion was excellent. Thank you for doing such a fantastic job!
Customer in Greater London Posted on 28/08/2025 , work completed 27/08/2025
The trader replied (on 01/09/2025)
It’s good to hear you were happy with the service from all our team. Thank you for sharing your experience.
Extension Bi-fold doors
Customer Service
Quality
Value
Having looked at a number of companies to supply and fit Aluminium bifold doors, we found Albion to be excellent. From visiting their showroom to meeting the surveyor and then fitment they performed excellently. Very easy process, with plenty of time to demonstrate their products and discuss options and a final product that was delivered on time and fitted quickly. We are really pleased with the quality of our bifolds and would definitely recommend this company and use them again.
Customer in Greater London Posted on 12/08/2025 , work completed 04/08/2025
The trader replied (on 14/08/2025)
Thank you for choosing us. We are glad that you are pleased with everything, and it's good to hear that we made the process easy. We look forward to being of service again.
Great and tidy work
Customer Service
Quality
Value
The fitters were exceptional. They were no problem, they were considerate, tidy, and they did a fantastic job. The windows that were installed matched what had been agreed previously. The process from when I approached Albion was stress-free, and everything that was agreed, was acted upon. I would recommend Albion as reliable, reasonably priced, and having a high standard of workmanship and installation.
Customer in Greater London Posted on 07/08/2025 , work completed 06/08/2025
The trader replied (on 14/08/2025)
Thank you for your compliments. Its good to hear we made everything painless and you would be happy to pass on your praise.
Absolutely delighted with our windows.
Customer Service
Quality
Value
We’ve just had Albion finish a full house refit - 11 windows and 2 doors - and we couldn’t be happier. From the initial appointment with Paul right through to the installation this week, the service has been excellent. They came when they said they would, weren’t remotely pushy during the quote stage, and provided a superb product that has completely changed our home for the better. We were particularly impressed with the fitters (Luke and Josh) who were a friendly, polite, and skilled team that kept exactly to the schedule they provided us on day 1 of the 4 days - and they were so tidy! I was expecting chaos due to the nature of the work but every evening it was like they hadn’t been there, with all the waste removed and my house put back together beautifully. We would absolutely recommend Albion to anyone who asks.
Customer in Surrey Posted on 13/07/2025 , work completed 10/07/2025
The trader replied (on 14/07/2025)
Thank you for taking the time to write this lovely review. I will pass on your comments to everyone.
Excellent service
Customer Service
Quality
Value
From John coming to do the quote, through the surveyor coming to measure and then the workmen carrying out the work, Albion always came exactly when they said they would and were very helpful. The windows that they put in were much better quality than the ones that had to be replaced. We needed scaffolding (third floor windows) and the scaffolders were very good too. All in all, very good work and I would use them again
Customer in Greater London Posted on 01/04/2025 , work completed 28/03/2025
The trader replied (on 07/04/2025)
Thank you. We are glad you’re pleased with all aspects and are happy to recommend us.
Professional and Conscientious
Customer Service
Quality
Value
We recently had a Upvc push bar external door with key lock on the outside fitted at our community centre as an emergency entrance door. The two fitters were very efficient and conscientious in their work. The finished installation was of a high quality, and an excellent fit. The old door and its detritus were taken off site when the job was completed. I am delighted to highly recommend Albion Windows.
Customer in Greater London Posted on 20/03/2025 , work completed 15/03/2025
The trader replied (on 25/03/2025)
We are happy to receive such a great rating. Thank you.
Friendly, efficient and top quality
Customer Service
Quality
Value
Quick turn around time and worked around me. Easy to contact and happy to help. Great to support a local family business. They even remembered some of my neighbours from work they did over 2 years ago! Wouldn’t hesitate to recommend them
Customer in Greater London Posted on 04/03/2025 , work completed 03/03/2025
The trader replied (on 07/03/2025)
Thank you. Its nice to hear our family business values are appreciated.
French doors and window to garden
Customer Service
Quality
Value
Albion windows were able to provide a no hassle and professional service and gave us a product which was as identical in dimensions to what was there before (another local firm couldn’t or wouldn’t replicate what was there, so this was crucial). Happy to use Albion again and recommend to others.
Customer in Greater London Posted on 24/02/2025 , work completed 24/02/2025
The trader replied (on 03/03/2025)
Thank you so much. I'm glad we could accommodate that for you. We look forward to being of service to you again.
Extremely happy customer 😁
Customer Service
Quality
Value
Albion installed windows at the family home over 25 years ago and windows still good today so testament to the quality. No brainer to go with Albion again and have been impressed from start to finish! The whole process from emailing photos for quote, measuring up to install was seamless. Fitters hard-working, professional and left the house clean and tidy afterwards. All telephone and email communication/queries were responded to promptly. Extremely happy with the new windows and fascia! Really good company to deal with and my sister has already had her home measured up for new windows and porch. Highly recommend and keep up the great work 👍
Customer in Greater London Posted on 21/02/2025 , work completed 21/02/2025
The trader replied (on 25/02/2025)
Thank you for your continued support and for taking the time to write such a fabulous review.
complete double-glazing installation for first-floor flat
Customer Service
Quality
Value
To deal with horrendous condensation, we needed double-glazing installed for the entire flat, including some massive old bay windows. Of the five companies we contacted for quotes, four were no-hopers. But from first contact to completion, Albion demonstrated why they have such brilliant reviews. Steve Warren gave an unhurried detailed first inspection. His experience and expertise were clear and his quote was exactly what we paid. Surveyor Keith Ott ironed out all the technical specs, explaining options and limitations and working to get as close to our vision as possible. Luke and his team of fitters were a delight. Worked really hard, dealt with some unforeseen obstacles and left the place spotless. The windows look fantastic. And no more condensation. Thank you, Albion.
Customer in Kent Posted on 15/02/2025 , work completed 13/02/2025
The trader replied (on 03/03/2025)
We're grateful you took the time to share your experience and for the personal endorsements.
Absolutely fantastic window fitters - highly recommend - five star
Customer Service
Quality
Value
I cannot recommend Albion Windows highly enough and would definitely encourage anyone to choose this company over any other. They were not only highly professional every step of the way, but also extremely helpful, respectful and very friendly and couldn't do enough to ensure everything ran smoothly. They were meticulous with all the measurements and fittings and also all the logistics involved from start to finish. I'm very happy with the finished result, which they also left sparkling clean! Thank you Albion for such great service!
Customer in Greater London Posted on 16/01/2025 , work completed 14/01/2025
The trader replied (on 20/01/2025)
Thank you so much for taking the time to write this review and for such a great endorsement.
Fantastic Experience!
Customer Service
Quality
Value
Recently had new windows and a back door fitted by Albion. Everything from start to finish was superb. From the friendly, honest and fair quote to the excellent comms whilst the windows and door were being made to the expert and prompt fitting by two really lovely blokes - couldn't be happier. Albion should be really proud of the service they offer. So pleased we went local. I wouldn't hesitate in recommending Albion to anyone. 10/10.
Customer in Greater London Posted on 16/01/2025 , work completed 15/01/2025
The trader replied (on 20/01/2025)
Thank you for sharing your experience and giving us 10/10. We really appreciate it.
Excellent service @ Albion Windows highly recommended
Customer Service
Quality
Value
Such a professional service from start to finish with Albion. We've had a number of windows from them but most recently a beautiful porch door, which we're thrilled with. Keith, the surveyor made a number of excellent suggestions with the design which I'm so happy we took on board & the door was fitted before Christmas! Highly recommended.
Customer in Greater London Posted on 26/12/2024 , work completed 19/12/2024
The trader replied (on 31/12/2024)
Thank you for returning to us and for taking the time to write such a lovely review.
Great windows
Customer Service
Quality
Value
Very happy with my new windows, they are of good quality and are such an improvement on my old single-glazed ones . They were fitted on schedule. The 2 fitters Bob and Alec were polite, friendly and professional they did a lovely job and cleaned up well after themselves. So nice to deal with a company that does not have pushy salesmen, just offered some good advice and suggestions but listened to what I wanted.No pressure to buy. I would definitely recommend this company.
Customer in Greater London Posted on 05/12/2024 , work completed 09/10/2024
The trader replied (on 31/12/2024)
Thank you so much. I will pass on your comments to the guys and its nice to hear our family business values are appreciated.
The trader replied (on 31/12/2024)
Thank you so much. I will pass on your comments to the guys and its nice to hear our family business values are appreciated.
Lovely New Door
Customer Service
Quality
Value
Better quality doors in their showroom than I'd seen elsewhere. Clear explanation of the process. The price quoted was correct. No hidden extras. The gentleman who visited to measure and fit the door were professional and respectful. I'm glad we went with them. I do recommend them based on this experience.
Customer in Greater London Posted on 12/11/2024 , work completed 12/11/2024
The trader replied (on 31/12/2024)
Thank you so much for this great review. Its good to hear the showroom contributed to your decision too.
Great team and service
Customer Service
Quality
Value
I recently moved into a new home and needed a secure window and door for the outhouse. From start to finish, the team at Albion Windows provided excellent service. I received several quotes from different companies, and while Albion wasn’t the cheapest, they weren’t the most expensive either. My choice was made easy due to their helpful advice and clear communication during the home visit and follow-up calls. Even though it was a busy season with an estimated wait time of up to 7 weeks, Albion contacted me within 3 weeks to confirm the installation date. On the day of installation, the team arrived on time, got straight to work, and completed the job to a high standard. They also took the time to walk me through some final details. I would highly recommend Albion Windows to anyone looking to replace their windows or doors.
Customer in Greater London Posted on 11/11/2024 , work completed 08/11/2024
The trader replied (on 31/12/2024)
We’re grateful you took the time to share your experience and thank you for your endorsement.
New Front Door
Customer Service
Quality
Value
I was looking for a local supplier of Endurance front doors and Albion had an excellent write-up from various sources. John and the team were excellent throughout with two visits setting out what we wanted and then finalising the design. They had some excellent ideas, for example matching the size of the boundary window panes with some of the internal furniture, making it look a lot neater. It’s those little touches that can make such a huge difference. The fitters came and did a wonderful job and it transformed both the internal and external look of the house. Even though it was the Endurance door that led me to Albion I will certainly be a return customer for other jobs in the future. Thanks again to John and the team!
Customer in Greater London Posted on 04/11/2024 , work completed 31/10/2024
The trader replied (on 06/11/2024)
Thank you so much for taking the time to write this wonderful review. I will pass on your praise to everyone and we look forward to being of service to you again.
Great work
Customer Service
Quality
Value
Albion were straightforward, friendly and helpful, and I'm delighted with my new windows. Communication was great throught the process and the work was carried out well and efficiently. I would use them again in future.
Customer in Greater London Posted on 16/10/2024 , work completed 11/10/2024
The trader replied (on 06/11/2024)
Thank you for reviewing. We hope we can be of service to you again.
Transformation of bedroom!
Customer Service
Quality
Value
I am absolutely delighted with my new windows. My old windows dated back to 1960's/70's and had a sort of plastic panel underneath. Albion replaced them with floor to ceiling windows which looks fabulous! The fitters were extremely professional and obviously very experienced and left no mess at all. I am very pleased indeed.
Customer in Greater London Posted on 17/09/2024 , work completed 16/09/2024
The trader replied (on 19/09/2024)
Thank you for such a great endorsement.
5 Star Service and Quality and authentic looking product
Customer Service
Quality
Value
Albion fitted two Roseview Ultimate Rose sash windows and an Endurance McKinkley 6 panel front door. For me. They made sure both windows, door and door frame all matched in Anthracite grey. My house is in a conservation area and these products were the closest I could find to looking like wood without being. I am very satisfied with both the quality and look of these products. Albion were competitive on price, the price didn’t change and they delivered the project on schedule. Albion provided me with a 5star service from start to finish. The salesman in their Hayes showroom was friendly, knowledgeable and helpful. He didn’t try and up sell. Their surveyor was on time and able to reassure me on my fit worries. The two fitters were punctual, tidy and polite. They took care and their finishing was very neat. The Croydon head office were helpful and prompt at replying to my queries, even when I changed my mind on front door hardware. All communication from start to finish with all involved was clear and immediate. Albion were a pleasure to deal with and I have had many compliments from my neighbours on how great the new windows and door look. I am absolutely over the moon. My house is no longer the ugly duckling in the street. I now have a swan! Thank you Albion!
Customer in Kent Posted on 23/07/2024 , work completed 19/07/2024
The trader replied (on 24/07/2024)
Thank you so much for taking the time to write this wonderful review. I will pass on your praise to everyone.
Excellent service and good value
Customer Service
Quality
Value
Albion installed our new patio doors remarkably quickly and to a very high standard. The old doors were removed and everything cleared up efficiently. The survey and explanation of options was conducted in a friendly and clear manner and the price quoted was very reasonable. Highly recommended.
Customer in Greater London Posted on 19/07/2024 , work completed 19/07/2024
The trader replied (on 23/07/2024)
Thank you. We are glad you’re pleased with all aspects.
Great experience
Customer Service
Quality
Value
Albion replaced my front door and 2 x bathroom windows, cannot believe how smooth it went, arrived at time was given protected hall and stairs, the 2 guys were really friendly and pleasant the replacement went so well and when they went you would have not known I had work done they cleaned everything and took rubbish, great experience well done.
Customer in Greater London Posted on 17/07/2024 , work completed 16/07/2024
The trader replied (on 23/07/2024)
Thank you so much. I will pass on your comments to the guys.
Very accommodating
Customer Service
Quality
Value
In commissioning this work - replacing window[s] we frequently changed our requirements and finally settled on getting one urgent window replaced while we sorted out other parts of the project. Albion were patient at all time and very flexible in dealing with the installation. This was completed today with an excellent finish and minimal disturbance. I hope we will be able to get them back for the rest of the work. Highly recommended family business.
Customer in Greater London Posted on 29/05/2024 , work completed 29/05/2024
The trader replied (on 30/05/2024)
Thank you for reviewing and especially your family business comments. We look forward to being of service to you again.
Excellent
Customer Service
Quality
Value
The whole process went very smoothly from quotation to measuring and installation. The man who came to quote offered advice on various options. The installation team was professional and considerate and did a great job. When one of the window panes hadn’t arrived with our order the team rectified the problem really quickly.
Customer in Greater London Posted on 28/05/2024 , work completed 21/05/2024
The trader replied (on 29/05/2024)
Thank you for sharing your experience. We do always aim to rectify any issues swiftly so that’s good to hear.
Excellent work done on our 6th floor apartment!
Customer Service
Quality
Value
From the moment we called to make an appointment to the last piece of scaffolding going down today we have been very pleased with the professional way we’ve been treated by Albion Windows. We live in a 5th/6th floor apartment so needed scaffolding to assist with the installation of the windows. Scaffolding quickly erected on the day before. Windows installed yesterday - very professionally and quickly. Scaffolding down today. Very pleased with the whole procedure. Would fully recommend Albion Windows. Thank you!
Customer in Greater London Posted on 22/05/2024 , work completed 21/05/2024
The trader replied (on 24/05/2024)
Thank you so much for taking the time to write this great review.