Endorsed by Which?

Alex Dobson Windows & Doors Ltd

5.0

79 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday 08:00–18:00
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

May 2020

About

Based in Knaphill, Surrey, we are a local, friendly company with over 25 years’ experience in windows and doors, from double glazing to composite and bi-folding doors.

As a local company, we take great pride in the work we carry out through the area. Attention to detail and high standards are paramount to our work, and result in customer satisfaction in everything we do. Much of our work comes from recommendation and repeat business, which speaks to our high standards.

Our tradesmen are fully trained and qualified in both traditional methods and the latest techniques, so you can rely on the quality of our work.

For more information, or to discuss your requirements, contact us today.

What we do

  • Glaziers

    • Replacement window services and repairs
    • Double glazing installation
    • Sash windows
    • Aluminium Windows
    • Double glazed units
    • Double glazing repair
    • Triple Glazing
    • UPVC Windows
  • Double glazing

    • Double glazing installation
    • Double glazing repairs
    • Double glazing suppliers
  • Doors

    • Bi-fold doors
    • Patio doors
    • Composite doors
    • Front door
    • UPVC doors
  • More Services

    • upvc sliding sash windows

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
79 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Replacement of kitchen window and back door
Customer Service
Quality
Value
Alex and his team arrived right on time and worked diligently and carefully to remove a difficult Crittall window and a worn out back door. It took me some time to choose the company to do this work and I am very glad I did so and chose Alex Dobson. When he came to do the quote it was obvious that he was very experienced and knowledgeable and the confidence he expressed regarding replacement of the window was very refreshing and reassuring. I am absolutely delighted with the results and plan on using him again in the near future to do further work. I would give Alex Dobson my highest recommendation.
Customer in Surrey Posted on 01/05/2024 , work completed 30/04/2024
Usual High Standard
Customer Service
Quality
Value
Alex and his team fitted a door and window to our new porch. I have used Alex before and this job was completed quickly and to a high standard, similar to other work he has done for me in the past. His team are very business-like, but friendly and approachable. I have some more window replacement work coming up and I will certainly be using Alex.
Customer in Surrey Posted on 18/04/2024 , work completed 18/04/2024
Supplied and installed new backdoor.
Customer Service
Quality
Value
Alex and his team supplied and installed a new back door. They were very efficient and the quality of workmanship was excellent. I would highly recommend them.
Customer in Berkshire Posted on 04/04/2024 , work completed 04/04/2024
Great job
Customer Service
Quality
Value
I have used Alex several times and as before punctual, friendly, polite and did a great job with no dramas and all left tidy and neat.
Customer in Surrey Posted on 14/02/2024 , work completed 13/02/2024
Supply and fit sliding patio door.
Customer Service
Quality
Value
Team arrived on time, were polite and made a very neat job of the installation. When the work was completed everything was left looking tidy. This is the third time I've used Alex Dobson and the standard of workmanship has been consistently high and the price very competitive.
Customer in Surrey Posted on 12/02/2024 , work completed 12/02/2024
Two new door and window combinations one of which needed the opening forming
Customer Service
Quality
Value
It would be nice if all projects went as well as this one. Alex and his team arrived the day they said they would, at the time they arranged. They were carful in protecting areas around their workspace and cleared all rubbish as they went along. The fitting of the doors is superb and every thing was clean and tidy on completion. All the team were pleasant and helpful. Not sure what else I can say!!!! Great
Customer in Surrey Posted on 07/02/2024 , work completed 07/02/2024
Excellent windows and door
Customer Service
Quality
Value
Alex and his team were excellent. Really pleased with the new windows and door. They even managed to replace the tiny utility window we have that all other companies said would just have to be bricked up. Great value as well, very reasonably priced.
Customer in Surrey Posted on 05/02/2024 , work completed 30/01/2024
New windows and doors to front of 2 story house in Woking
Customer Service
Quality
Value
After careful selection using a number of catalogues. New doors and windows were fitted to the two level front and parts to the rear of the property. A great experience, zero complaints. Professional, Efficient, Timely and Courteous.
Customer in Surrey Posted on 02/01/2024 , work completed 31/10/2023
New front door
Customer Service
Quality
Value
Another fantastic job by Alex Dobson Windows. Great price. Great comms. Turn up when say. Efficient, clean, no mess and new paintwork completely as was. Quite amazing. Triple AAA+++. Highly recommend. Thank you very much.
Customer in Berkshire Posted on 08/12/2023 , work completed 08/12/2023
New Front Door
Customer Service
Quality
Value
Our new Endurance front door was recently supplied and installed by Alex Dobson. Alex helped us specify the door, gave us a competitive price and carried out the work on schedule leaving everything clean and tidy. We're delighted with the result and must give full marks to Alex for a fine job.
Customer in Surrey Posted on 03/11/2023 , work completed 14/10/2023
Replacement of front and back doors
Alex was really helpful, polite, professional and reliable from start to finish. He gave some useful advice on door type and communicated promptly and arrived when he said he would. All rubbish was removed and the doors look fantastic.
Customer in Hampshire Posted on 30/09/2023 (Reviewer did not use service)
Removed existing window and brick work below to create opening for larger window
Customer Service
Quality
Value
Alex and Jay worked very hard with great care and good quality work. Very professional, very helpful, cleaning up as they went along. Competitively priced, excellent work, highly recommend this company and would definitely use them again in the future. Very pleased with finished window.
Customer in Surrey Posted on 15/08/2023 , work completed 15/08/2023
Excellent workmanship
Customer Service
Quality
Value
I had all my windows & patio door replaced. Alex and his team arrived on time for the 3 days it took to complete the job. They were quick in installing but very tidy, clean and respectful of the property. At the end of the day (after they left) one would not know that I had windows replaced. I highly recommend them.
Customer in Surrey Posted on 07/08/2023 , work completed 04/08/2023
Supply and fit composite front door
Customer Service
Quality
Value
Alex replied to our request for details of composite front doors, costs etc. he measured up and took all the details required. He came back after the door had been delivered and fitted it. Very happy with the service, polite and tidy team. Would highly recomend.
Customer in Berkshire Posted on 18/07/2023 , work completed 18/07/2023
leaded light window
Customer Service
Quality
Value
Installation of a new three-pane leaded light window. The workmen were very polite, and cleared up after the work was finished. Very pleased. This is the second time we have used this company.
Customer in Surrey Posted on 03/07/2023 , work completed 28/06/2023
Replacement double glazed windows
Customer Service
Quality
Value
Very professional, diligent and excellent job. Would recommend them . Clean work and left areas very tidy
Keith in Surrey Posted on 19/06/2023 , work completed 16/06/2023
A job well done
Customer Service
Quality
Value
Alex and his team supplied and fitted a new period style front door and side windows on this occasion. The result has transformed the look of the house at the front and created a warm and homely hallway. I have used Alex before when he and his team replaced all 17 windows including two large bay windows. A big job. In both jobs, from start to finish, Alex was professional, knowledgeable and friendly. The product quality is first class, the prices are competitive and Alex makes everything clear from start to finish. The team are very clean and everything is removed and taken away efficiently when the job has been completed. I strongly recommend using Alex Dobson. You’ll find in Alex reliability, excellent customer service and great solutions.
Customer in Surrey Posted on 12/04/2023 , work completed 11/04/2023
Superb product, workmanship and service
Customer Service
Quality
Value
I had seen Alex's windows and doors completed on several neighbours who highly recommended Alex so I was confident before meeting Alex in the process of obtaining several quotes that I would be very happy if I went with Alex. It was very evident that Alex was highly experienced (>30 years doing this( when he came to measure up and very likeable and someone who would do what they said. That Alex would be directly involved in the fitting further inspired confidence. My personal preference is always to use those who own and run their own business for obvious reasons rather than a company where the quote provider will not be the fitter etc. Not only was Alex the lowest quote, but also the highest specification and also the only provider who could provide two more complex arched windows. Alex required a 25% deposit to place the order and nothing would be payable until everything was completed to my absolute satisfaction. Alex kept me appraised to the progress of the manufacturing during the lead time and Alex and the team (he has worked with Gary for over 30 years too since setting up the company) and his son, Jay, who is also clearly very experienced. The three work together very nicely and where there are just the three of them in the company you can be sure who you will get and therefore the quality. They all worked very hard and with great care. I could not be happier. The windows look very smart and the difference in warmth to the old windows is chalk and cheese.
Customer in Surrey Posted on 14/12/2022 , work completed 12/12/2022
Good workmanship, product and price
Customer Service
Quality
Value
Alex Dobson replaced 14 windows and 5 doors in my house. He and his crew completed the job in 3 days and left the house clean and tidy, with virtually no need to touch up any paintwork. The job was completed to the agreed plan, timescale and budget. Alex took the time to talk about the window and door systems he proposed and was happy to accommodate changes to initial design up until the order was placed. There was one slight issue when the manufacturer sent some incorrect trims but Alex spotted this before the start of the job and arranged for the correct ones to be suppled but this did take two attempts - all correct now. I can't comment on aftercare as the job has only just been finished but he has said he will return to resolve any problems, if necessary
Customer in Surrey Posted on 23/11/2022 , work completed 23/11/2022
Great job
Customer Service
Quality
Value
Alex and team were prompt,clean and tidy. Did a great job have no hesitation in recommending them. Great job!
Customer in Surrey Posted on 07/07/2022 , work completed 07/07/2022
New door fitted
Customer Service
Quality
Value
Alex and his colleague recently fitted our new front door and I am so happy with the whole procedure. The quote we were given was very reasonable. I also had a few questions that Alex answered without hesitation. On the day of installation Alex arrived on time and got straight to work. The process was stress free and very professional. I would certainly recommend Alex and his company and will use him again in the future.
Customer in Greater London Posted on 19/06/2022 , work completed 15/06/2022
First class service
Customer Service
Quality
Value
Alex and Gary installed my new Front Door. Excellent attention to detail and very clean and tidy workmanship. Delighted with the result.
Customer in Greater London Posted on 26/05/2022 , work completed 20/05/2022
Excellent all round.
Customer Service
Quality
Value
We had three windows and our front door replaced. Alex responded promptly to my initial request for an estimate, and sent a reasonable estimate shortly afterwards. He did not try to persuade me to replace windows that didn't need replacing, which I found reassuring. He kept me informed as to the progress of the order from his supplier. On the agreed day for the installation he arrived promptly at eight am and covered all relevant carpets and furniture to protect them from dust. He and his colleague worked efficiently and professionally. All three windows were finished by two pm and we were briefed on the mechanics of the lock on the new front door. The finished work was excellent and they cleared up thoroughly, leaving nothing behind. I heartily recommend this company.
Sarah in Surrey Posted on 09/03/2022 , work completed 08/03/2022
UPVC stable door - excellent work as always.
Customer Service
Quality
Value
This is the third time that Alex Dobson has done work for me and my family over the years. This time it was to replace a rotting wooden stable door with a UPVC one. I received a quick response every time I contacted Alex, quotes were provided swiftly, and work on the day was efficient, professional and perfect. I highly recommend Alex Dobson for anything to do with doors and windows.
Pat in Surrey Posted on 20/02/2022 , work completed 17/02/2022
professional and efficient
Customer Service
Quality
Value
A D Windows were recommended to us and they more than lived up to expectations. Alex is a lovely guy, efficient and professional. We are thrilled with our new doors, especially the stable door which is new to us. We would not hesitate in recommending this company.
Customer in Surrey Posted on 12/02/2022 , work completed 09/02/2022
New windows
Customer Service
Quality
Value
Great service. Alex was polite and professional. Quotes received without delay and realistic pricing. Alex and Gary were on time every day and completed the work within the agreed time. Quality work and would recommend. Seamless from start to finish!
Customer in Surrey Posted on 31/01/2022 , work completed 10/01/2022
Excellent customer service
Customer Service
Quality
Value
Excellent customer service from start to finish. Great communication and time management very good. The whole house was fitted with new windows and completed within the timescale advised when we placed the order. Both Alex and Gary are very professional and ensured when they fitted the windows, carpets and areas around and through the house were covered. They cleaned up immaculately each day. They did such a good job, we have asked Alex to fit a new front door for us. Already received the quote and placed our order. Would have no hesitation recommending.
Customer in Surrey Posted on 18/12/2021 , work completed 15/12/2021
Sliding Sash Windows, French Doors and Triangle Shaped Window and Fascia Board Fitted
Customer Service
Quality
Value
Alex Dobson and Gary fitted windows, french doors and fascia boards. The overall standard of workmanship was brillient and faultless. They completed the work in a timely manner and were exceptionally professional and puntual at all times. The end cost was exactly as quoted. Alex demonstrated great flexibility, as he was agreeable to fit fascia boards in addition to the original quote. There was excellent communication during the two days it took to complete the work. I was very impressed with the cleanliness and and how the property was left both days. I would strongly recommend Alex Dobson Windows and Doors Ltd to anyone. I cannot thank Alex Dobson enough for both his high standards of workmanship and for the quality of the fittings used. Thank you
Customer in Surrey Posted on 03/12/2021 , work completed 23/11/2021
Excellent Job Cannot Fault
Customer Service
Quality
Value
Could not be happier with the service that Alex has given. Excellent job at a very competitive price. Knowledgeable, polite, friendly, tidy and on time. Both he and his colleague worked quickly and to a high standard. The door looks fabulous. Highly recommended.
Customer in Surrey Posted on 19/11/2021 , work completed 19/10/2021
Professional. Superb product. Great customer service.
Customer Service
Quality
Value
I asked Alex to replace all the windows in my house, a big job. From the start, Alex was professional, thorough and knowledgeable. During the time from placing the order and the arrival of the windows for fitting, Alex kept me informed of the progress at the factory, delivery day and what I should expect once he and his team came on site. His customer service ethic is outstanding. The job was completed on time. On the last day, Alex and Gary tidied up everything and took away the old windows and frames, leaving me with the new windows in a tidy home. I’m delighted with the new fitted windows - they look even better than I expected!
Brian in Surrey Posted on 08/10/2021 , work completed 07/10/2021
New front door and window
Customer Service
Quality
Value
Alex recently installed a new front door and bedroom window. The price was very reasonable compared to other quotes received and lots of options for the door design. Alex was prompt and ensured everything was cleaned up afterwards. I am very pleased with my new door and window and wouldn't hesitate to recommend them to others. Thanks Alex!
Customer in Surrey Posted on 07/09/2021 , work completed 10/08/2021
Lovely new windows and door
Customer Service
Quality
Value
Some friends recommended Alex when we moved house and wanted all our windows and front door changed. We got some other quotes anyway but Alex was very reasonably priced. He was very accommodating with all our changes and indecisions too. Communication was very clear and installation dates were actually quick compared to the other suppliers we contacted. Onsite, he and his colleague Garry were super efficient, diligent, tidy and really friendly and lovely. They did a really good job and made good nicely. Couldn't recommend Alex more!
Customer in Greater London Posted on 24/08/2021 , work completed 18/08/2021
Great work!
Customer Service
Quality
Value
Alex and Gary fitted 4 new windows. Work done to an exceptional standard and was done to the agreed schedule and budget. Very helpful and polite. No hesitation in recommending them to others.
Paul in Surrey Posted on 13/05/2021 , work completed 13/05/2021
Replacement doors and windows
Customer Service
Quality
Value
Alex and his team were so fantastic in replacing our windows and doors! They were prompt, polite, incredibly clean and tidy and we are so pleased with the finished work. The patio doors, kitchen stable door and front door are all flawless and the finish and sealing on all the windows and doors is perfect. The amount we paid was the exact quote we were given and there were no hidden costs. Alex and his team are definitely perfectionists! We would highly recommend Alex and his team for any windows, doors or glass replacement.
Dan and Katy in Greater London Posted on 08/04/2021 , work completed 07/04/2021
First class professional
Customer Service
Quality
Value
Alex supplied and fitted our new composite door. His service, attention to detail and professionalism was first class throughout and I would have no hesitation in recommending his services to others.
Teresa in Surrey Posted on 08/04/2021 , work completed 08/04/2021
Excellent service, highly recommended
Customer Service
Quality
Value
Alex fitted 2 bay windows, 1 smaller window and new French doors. Excellent service throughout, from initial survey and estimate, fitting them with Alex and Gary, through to rectifying a couple of issues with the glass (a depot problem, not Alex). Professional, courteous and on time throughout. Excellent value for money, when compared to other people who quoted. Would definitely recommend them.
Customer in Surrey Posted on 03/04/2021 , work completed 02/04/2021
Fine Craftsmen
Customer Service
Quality
Value
Alex and Gary have been replacing doors and windows for many years and that tells its own story. I received 5 quotes for the work and Alex stood out from the rest. Calm, knowledgeable, punctual, and by no means the most expensive, he always followed up on what he said he would do and didn’t expect me to pay 90% of the final invoice price, before work had even started, unlike many of his competitors. The quality of the doors and windows they fitted, despite mistakes made by the factory, some of which cost Alex, was as he had promised - excellent. The quality of the installation by both him and Gary - faultless. Even the small things - the making good and tidying up was done without fuss and done with care. I wouldn’t hesitate to recommend Alex and Gary. A fine team who deserve every success that comes their way.
Customer in Surrey Posted on 13/02/2021 , work completed 11/02/2021
Excellent service all round
Customer Service
Quality
Value
We have had all the windows in our house replaced, the work completed in two batches. Both times I have been very impressed with the quality of windows themselves, the professional and very efficient installation and the very competitive quote. They left the house clean and tidy and the finish on the windows is immaculate. I have already recommended them to a family member and they were also very impressed with their windows and doors, and installation as well. I would thoroughly recommend Alex Dobson Windows & Doors.
Customer in Surrey Posted on 28/01/2021 , work completed 28/01/2021
Job well done
Customer Service
Quality
Value
Alex fitted a new door and two new windows for me. He was helpful and professional from start to finish, responding to my enquiry promptly, arranging to come round to estimate at a convenient time, and completing the work to a high standard. Happy to recommend him.
Customer in Surrey Posted on 04/12/2020 , work completed 03/12/2020
Excellent
Customer Service
Quality
Value
Excellent service from quotation to fitting.
Customer in Surrey Posted on 14/11/2020 , work completed 14/11/2020
Excellent work. Competitive Price.
Customer Service
Quality
Value
I've used Alex a couple of times on two different houses and will be using him again in the future. Great communication, work, tidiness and reasonable priced.
Customer in Surrey Posted on 12/11/2020 , work completed 12/11/2020
Excellent job - very pleased
Customer Service
Quality
Value
Alex quoted for fitting a new door - undecutting one other quote we had. He kept us well informed of the delivery times which were disrupted because of the coronavirus, and then arranged a date, arrived on time, fitted the door perfectly, cleared up and left. Perfect.
Customer in Surrey Posted on 23/07/2020 , work completed 22/07/2020
Replacement of polycarbonate conservatory roof to Activ blue self cleaning glass
Customer Service
Quality
Value
Our Monarch aluminium conservatory has had a polycarbonate roof since being built 25 years ago. We decided that an upgrade to glass panels would improve both temperature control and appearance of the roof. Mr Dobson was prompt to reply to enquiries, and of the quotes we received, was the most competitive and he offered sensible advice as it was not really necessary to replace the whole roof! The existing polycarbonate panels were templated on one visit and then the Activ Blue glass panels fitted a few weeks later. The roof has been completely transformed by this glass and now gives a modern airy look to the conservatory. We highly recommend this company.
G Slattery Posted on 11/07/2020 , work completed 09/07/2020
Excellent Work
Customer Service
Quality
Value
Alex invested a great deal of time as I explored various options for he door I wanted. Nothing was too much. He arrived on time, removed the old door, fitted the new door and did an excellent job.
Customer in Surrey Posted on 18/03/2020 , work completed 18/03/2020
High quality work done on time and at agreed price
Work involved replacing all windows in old semidetached property and new windows and doors in single storey rear extension. Alex carried out the work at the time he said and within the timescale agreed. The job was done very professionally and highly satisfied with the result. The place was left clean and tidy and all rubbish cleared away. I would definitely use Alex again and recommend him to others.
Customer in Greater London Posted on 16/03/2020 (Reviewer did not use service)
Good job done
Customer Service
Quality
Value
Patio door and lounge window replaced, job finished in one day, site left clean and tidy. The work was carried out to a high standard, price was as estimate, good job and done well!
Customer in Surrey Posted on 23/02/2020 , work completed 18/02/2020
Replacement windows and doors
Customer Service
Quality
Value
Very happy with the standard of work carried out and the quality of products supplied. Alex was very helpful throughout the process and always communicated with me promptly. I would highly recommend.
Customer in Surrey Posted on 12/02/2020 , work completed 07/02/2020
Excellent work
Customer Service
Quality
Value
Alex replaced my old timber front door with a composite door, replaced a wooden back door and side garage door for two new uPVC doors and replaced two wooden single glazed windows with new double glazed windows. I was very happy with the service from start to finish. Alex was very helpful in recommending the designs/options. He worked very efficiently and to a high standard. I would recommend his services. Price was exactly as initially agreed.
Customer in Surrey Posted on 13/01/2020 , work completed 13/01/2020
Fantastic job
Customer Service
Quality
Value
Had my windows and door upgraded by Alex Dobson. He showed me all the options, and was very helpful every step of the way. He did the job in the 2 days he said it would take and the prices we agreed were well in my budget. He is a very knowledgeable person who knows his trade and I will definitely recommend Alex Dobson to anyone who is looking to replace their windows or Doors. Top Man!!!!
Customer in Surrey Posted on 10/10/2019 , work completed 09/10/2019
Good job
Customer Service
Quality
Value
Alex arrived on time and did a fine job and left the site neat and tidy. The work was completed in a few hours and was on budget.
Customer in Surrey Posted on 04/09/2019 , work completed 04/09/2019
Good work and efficient
Customer Service
Quality
Value
Alex did a great job, arrived on time, removed old window and replaced with new. No mess, very clean worker.
Customer in Surrey Posted on 31/08/2019 , work completed 31/08/2019
16 replacement windows
Customer Service
Quality
Value
Alex delivered high quality work, a thoroughly professional job. The work was completed in the number of days originally stated even though he was working by himself. I would certainly recommend his company.
Customer in Surrey Posted on 09/08/2019 , work completed 05/08/2019
New front door fitted
Customer Service
Quality
Value
Alex fitted my new front door and did a thoroughly professional job. From selecting and ordering the door to the actual fitting of the door, Alex was a true professionals. I cannot fault anything and I would highly recommend him. He has restored my faith in window & door companies and I would definitely use him again.
Customer in Surrey Posted on 27/07/2019 , work completed 19/07/2019
Replacement of old timber door with composite door
Customer Service
Quality
Value
The quote provided was competitive and I found Alex to be professional, helpful and courteous from start to finish. The job was completed efficiently and with minimal disruption. I’m very happy with my door and wouldn’t hesitate to recommend Alex to friends.
Julia, Hampshire Posted on 20/07/2019 , work completed 11/07/2019
Total replacement of Doors & Windows
Customer Service
Quality
Value
Completely satisfied with the quality of product and service, we have no hesitation in recommending Alex Dobson.
Paul, Surrey Posted on 01/07/2019 , work completed 13/06/2019
Alex Dobson Windows
Customer Service
Quality
Value
Excellent service from quote to fitting. All done very quickly and neatly with no missed appointments. Turned up when he said he would and did an excellent job. Would certainly recommend.
Sarah, Surrey Posted on 16/06/2019 , work completed 13/06/2019
Replacement windows
Customer Service
Quality
Value
Alex was more than helpful when sorting the quote and the standard of work was very good and I would most certainly recommend him! Communication was great and he turned up whenever he said he would and I am pleased with the work he has done.
Customer in Surrey Posted on 10/06/2019 , work completed 17/05/2019
Great work, highly recommended
Customer Service
Quality
Value
Completely satisfied with the work carried out, very competitive price, fitted and completed with care.
Customer in Surrey Posted on 28/03/2019 , work completed 09/03/2019
New Front Door
Customer Service
Quality
Value
Alex arrived on time as arranged and explained all along what he was doing as he fitted our new door. Alex is very confident and very professional in his work and i could see exactly that he knew his trade and is very good at what he does. Alex is very tidy as he was working and any mess he made he cleaned up as he was working alone. He is very professional at his trade and I very highly recommended him and definitely would recommend to my friends for the work he has fitted us a fantastic new door and absolutely overwhelmed with work he has done.
Customer in Surrey Posted on 23/03/2019 , work completed 20/03/2019
High standard work to schedule and at a competitive price
Customer Service
Quality
Value
The team turned up on time (early actually) and delivered high quality work putting in two doors in a morning. They tidied up all the mess and ensured I was happy with the quality of the work before they left. I would not hesitate to recommend this company. Their price was very competitive and they are a local company.
Customer in Surrey Posted on 02/03/2019 , work completed 02/03/2019
Superb service & fitting
Customer Service
Quality
Value
Excellent communication. Clear invoicing. Superb fitting.
Kate, Surrey Posted on 01/03/2019 , work completed 01/03/2019
Prompt, clean & professional
Customer Service
Quality
Value
From the initial no nonsense quote to installation, Alex was a pleasure to deal with. Patio sliding doors with side panel window supplied & fitted. Alex worked on his own & completed the job to a very high standard in record time, leaving everything neat & tidy. 5* job. Highly recommended.
Sue, Surrey Posted on 28/02/2019 , work completed 28/02/2019
New front door fitted
Customer Service
Quality
Value
Alex removed a course of bricks to lower the existing high threshold and fitted a new door in a doorway which was not even all the way around. He's made a really neat job and has managed to remove or conceal all of the old white sealant on the brickwork. Everything was cleared away at the end of the job. Alex clearly has an eye for detail and cares about the quality of his work. He has been polite and well organized and the price was also better than the other quotes I had.
Customer in Surrey Posted on 19/02/2019 , work completed 19/02/2019
Great value, communication and workmanship
Customer Service
Quality
Value
Work was completed to schedule, to a very high quality and with the most competitive pricing for the job too. Alex had great local knowledge and experience with other flats in our area so was able to advise on the overall process. A personable, honest chap. Will recommend to everyone.
Customer in Surrey Posted on 12/02/2019 , work completed 12/02/2019
My review
Customer Service
Quality
Value
Mr Dobson replace x2 bay windows professionally and without fuss.
Malcolm, West Sussex Posted on 30/01/2019 , work completed 30/01/2019
Efficient & tidy
Customer Service
Quality
Value
Good efficient service. Contacted quickly regarding any queries or changes. Very pleased with new door & workmanship.
Denise, Surrey Posted on 15/01/2019 , work completed 15/01/2019
Front windows replaced
Customer Service
Quality
Value
Very happy with the way Alex and James carried out the work and I'm pleased that we went to a small local company rather than one of the major ones. Work was carried out exactly on schedule and to the agreed budget. In spite of the filthy weather on the day, they ensured a minimum of disruption and mess. Both were hard working and a pleasure to have in the house. In addition to replacing our front windows, they willingly did a few extra jobs on niggles we had with existing doors. They couldn't do one of these as a new part is needed, Alex is seeking this and will come back to do the final job if he is successful.
Customer in Surrey Posted on 13/12/2018 , work completed 28/11/2018
Excellent service
Customer Service
Quality
Value
We had a front door and side panel fitted. Alex was very professional, helpful and patient while we decided on style & colour. They did a great job, quickly and to a very high standard can highly recommend.
Margaret, Surrey Posted on 13/12/2018 , work completed 13/12/2018
Excellent Work.
Customer Service
Quality
Value
Very professional and an excellent job, would recommend.
Christina, Surrey Posted on 11/12/2018 , work completed 11/12/2018
Quality bifold good price
Customer Service
Quality
Value
After our last glazer let us down, Alex fitted us a great bifold at a good price, recommended for sure.
Customer in Greater London Posted on 08/12/2018 , work completed 01/12/2018
Fantastic work
Customer Service
Quality
Value
Replaced all windows and doors. Fast, friendly, efficient service. I highly recommend.
E, Surrey Posted on 05/11/2018 , work completed 05/11/2018
Fantastic attention to detail, willingness to be flexible, friendly nature and exceptionally high standard of work
Customer Service
Quality
Value
We asked Alex to replace a square bay window, hallway window and front door. From our initial meeting, he was friendly, helpful and flexible. We already had our sights set on a particular brand of window and Alex was able to accommodate. For the door, Alex made recommendations and clearly explained the pros / cons of each option. Once we had made a decision, Alex and James were able to start work much quicker than I had expected. They were friendly, tidy and completed the work to an exceptionally high standard. What really struck me was the attention to detail; spotting and rectifying any imperfections without needing to be asked. I can be quite particular, so this was something I valued immensely. If I spotted something, Alex never made me feel like I was being picky or unreasonable (as I have felt with some tradespeople!) and was quick to offer solutions. Other little things, like the use of 4 or 5 different kinds of sealant to ensure the best finish, discreet plastic trim (instead of the large trims some fitters use), the care taken to get perfect mitres on the window board, to name just a few, speak volumes of the pride that Alex and James take in their work. Since having the windows and door fitted, they have been admired by many visitors; one was so stunned by the quality of workmanship that they started to doubt their own choice of fitter! I look forward to inviting Alex & James back to replace the other windows. I would unreservedly recommend AD Windows & Doors.
Mark Tudor Posted on 15/09/2018 , work completed 15/09/2018
Quick, clean and professional
Customer Service
Quality
Value
We contracted Alex to refit our entire house's double glazing to replace a mixture of ages and styles. Alex was very helpful and patient while we were deciding what to do and advised during the selection process. The job itself was done very quickly and in fact finished ahead of time and they were polite, courteous and professional throughout. Overall very happy with the service end to end and good quality windows and doors. Would happily recommend to others.
Robert Canavan Posted on 06/09/2018 , work completed 06/09/2018
High standard of work
Customer Service
Quality
Value
Punctual, courteous, tidy and attention to detail good.
Julie, Surrey Posted on 17/08/2018 , work completed 17/08/2018
Excellent job done at my house on 16.8.2018
Customer Service
Quality
Value
Mr Dobson replaced a set of UPVC white French Doors (opening inwards) in the upper floor lounge in my home. The original French Doors had been installed when the house was build and so the entire frame had to be sawn out and removed, which was done very efficiently. The installation of the new French Doors followed and the result was immaculate. The work was completed in one morning for the exact price quoted. Mr Dobson and his colleague were very courteous and cleaned up very tidily after completing the work. I would recommend this company to anyone.
Thomas Posted on 16/08/2018 , work completed 16/08/2018
A great job !
Customer Service
Quality
Value
I had a new composite front door fitted and from quote to fit the whole experience with Alex has been very professional. I am very pleased with the end result and would thoroughly recommend his services - thank you !
Pjennings99 Posted on 02/07/2018 , work completed 02/07/2018
Recommended
Customer Service
Quality
Value
Replacement windows and external doors throughout. Glazing to new extension including roof lantern and French doors.
Becky wyse, . Posted on 14/06/2018 , work completed 14/06/2018
Excellent
Customer Service
Quality
Value
I had a unit of windows and French doors replaced. Good start as there are no pushy salesman to deal with. When quoting Mr Dobson made practical and sensible suggestions about how to deal with the tumble dryer vent and sink drain and changing the layout of the unit from the original. He was clear about when the work could be done and gave me ample notice of his starting date. Quote was a good price. He and his colleague turned up on time; they were quick and tidy workers; paid attention to detail; and cleared up well when they'd finished. The unit itself is well made and solid. I cannot recommend the firm highly enough - a pleasure to do business with.
Fiona Seymour Posted on 14/05/2018 , work completed 14/05/2018
Reliable Tradesman
Customer Service
Quality
Value
A stone, catapulted from the lawn mower, completely smashed the fixed window of our patio door. We obtained a few quotations from local companies, including the firm which initially had installed the patio door, which turned out to be the most expensive. The quote from Alex Dobson Windows and Doors Ltd seemed reasonable and we are pleased to have chosen this firm. Mr Dobson arrived on time and carried out the job quickly and professionally. He also attended to some other windows which required re-balancing. Again he remediated the problem competently. Overall, he carried out all the jobs to our complete satisfaction and we are very happy with the service we received. We certainly would use this company again and can highly recommend it.
Gabriele Kapfer-Gill Posted on 11/12/2017 , work completed 11/12/2017
Reliable Tradesman
Customer Service
Quality
Value
Triple Glazed the whole house (17 windows) and a new front door Moved into new area with no Knowledge of good tradesmen. Came across Alex Dobson. The Outfit understood customer focus and conception to completion. We found him patient, helpful and knowledgeable on design and product. Comfortable to go with him against the big boys in the industry based on cost and trustworthiness. Excellent at what he does and tidying up after himself. Completed within the time promised. When we called back over a manufacturing fault Alex turn the next day and promised a replacement window. One the best tradesmen I have ever dealt with, no stories, no shortcuts. A mutual respect all round. Happy to recommend him to my grandmother and others.
Which? Trusted Traders Consumer Posted on 06/04/2017 , work completed 06/04/2017
Highly recommended Contractor - Courtesy, Skill, Quality and Value.
Customer Service
Quality
Value
Alex Dobson personally replaced all the windows and doors in our 1970's detached 4 bedroomed house. This included a new front door, a pair of very large patio doors and triple glazed full wall sized window. I would highly recommend Alex Dobson. His work is of a very high standard and he works very hard. He ensures that each room is completed in a day, to minimize disruption and discomfort. He is helpful and courteous, always arrives on time and completes work within the agreed timescale. He does not put you under any pressure for extra work. He goes the 'extra mile' to ensure customer satisfaction; in my case he created, from scratch, a neat platform for my cat to help her access the cat-flap! The materials he uses are of high quality. The end result was excellent. A terrific contractor!
Which? Trusted Traders Consumer Posted on 19/03/2017 , work completed 19/03/2017