All Moves UK Ltd

Very sorry you are dissatisfied, but do think its an unfair review as we have done nothing wrong our end. With all movers insurance any claim must be in writing by the customer within seven days, NO SMALL PRINT. Does not matter how long it takes to repair if our fault as long as we have been notified within time frame which is very clear on your terms sent to you in large print form, none of our team on the day has any memory of this, on Speaking to you last night and checking your file you did not declare value of goods and did not have a a separate insurance in place either, which we keep original copy for any one to view for 2 years, we moved you on the 7th of December and you only contacted us on the 13th of February this is no fault of ours as we would of acted on any claim correctly if in the time frame, again very sorry you feel this way but not really our fault as over two months ago. Again sorry you feel this way but that is why terms and conditions are here to protect you and us if read and used correctly

Sorry you feel this way, it is a nominal charge which does not really cover costs of wages and fuel, we are the only company that offers a buy back on boxes, others just sell them as one of price and then your stuck with them, collection when booking in Mandy will always look when we can as soon as possible working round yours and ours commitments, we are very clear on charges and on website and you was refunded straight away the balance. as far as fridge freezer damage you should of let us know at the time so we could of rectified this matter.