Endorsed by Which?

Allstar Systems (Norwich) LTD

5.0

116 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

Organisations and Awards

Aug 2019

About

Allstar Systems are trusted plumbing and heating specialists based in Norwich, serving homeowners and businesses across Norfolk. Our qualified engineers provide boiler installation, boiler servicing, boiler repairs, central heating upgrades, general plumbing services and luxury bathroom installations.

We are Gas Safe registered, OFTEC registered, Worcester Bosch accredited installers, Norfolk Trusted Traders and Which? Trusted Traders. Therefore, customers can choose Allstar Systems with confidence for safe, professional and carefully managed plumbing and heating work.

From emergency boiler repairs and heating breakdowns to planned boiler upgrades, plumbing maintenance and bathroom projects, we focus on honest advice, tidy workmanship, reliable aftercare and long-term customer care.

What we do

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Radiators and central heating
    • Gas safety testing and inspection

Customer reviews

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5.0
116 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly skilled
Customer Service
Quality
Value
Allstar completely transformed and modernised my old heating system and it now works beautifully. William's knowledge and expertise is amazing and his team are excellent. Highly recommended,
Customer in Norfolk Posted on 26/11/2024 , work completed 24/11/2024
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We truly appreciate you choosing Allstar Systems as your Which? Trusted Traders approved plumbing and heating company. We’re delighted to hear your old heating system has been fully modernised and is now working beautifully. Delivering complete heating system upgrades, including boiler installation and system improvements, is something we take great pride in. It’s great to know you found William’s knowledge and expertise valuable, and that the team delivered an excellent standard of workmanship throughout. Whether it’s central heating upgrades, boiler replacement, or ongoing boiler servicing, we always aim to provide efficient, reliable, and high-quality results. As a trusted, family-run plumbing and heating company covering Norwich and Norfolk, your recommendation means a great deal to us. We’re always here if you need expert help with your heating system, boiler, or plumbing in the future.
Friendly, communicative, professional and responsive
Customer Service
Quality
Value
Stumbled across Allstar for a boiler service quite by accident. Was pleased I did though, as they diagnosed a long standing issue with my boiler setup and worked with me to remedy it. I ultimately ended up with a replacement boiler, which was fitted in a very short timeframe. The fitting itself was completed inside of a single day, which minimised any disruption to me. I was comfortable leaving them to do the work whilst I went out. I was a little late returning, but they were happy to hang around to run through the new setup with me. All in all, they did a great job and left everything very clean and tidy.
Customer in Norfolk Posted on 26/12/2023 , work completed 17/12/2023
The trader replied (on 24/04/2026)
Thank you for taking the time to share your experience. We are really pleased you came across Allstar Systems and trusted us with your boiler servicing. It’s great to hear we were able to identify and resolve the long-standing issue with your boiler setup. We always aim to provide clear, practical solutions, whether that’s a repair or a full boiler installation when needed. We’re also glad the new boiler installation was completed quickly and with minimal disruption. Our team works hard to deliver efficient central heating and boiler upgrades while maintaining a clean and tidy workspace throughout. Thank you as well for your kind words about the team. We’re always happy to take the time to explain your new heating system and make sure everything is running as it should. We really appreciate your feedback and your trust in Allstar Systems.
New boiler and upgraded heating system
Customer Service
Quality
Value
Will has been absolutely brilliant since we contacted Allstar Systems after our boiler was condemned and we had been let down very badly by another company. Will responded immediately and work started the next day on our new boiler and heating system upgrade. We cannot thank Will and his team enough for their help and great work and highly recommend Allstar Systems.
Customer in Norfolk Posted on 22/12/2023 , work completed 22/12/2023
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased we could step in quickly after you were let down and get things moving for you. It’s great to hear that Will and the team responded promptly and were able to start work the very next day. We understand how stressful it can be when a boiler is condemned, so we always aim to deliver fast, reliable support along with a high-quality boiler installation and heating system upgrade. We’re delighted that you’re happy with the work carried out. Your recommendation means a lot to the whole team, and we truly appreciate you choosing Allstar Systems.
Very considerate and helpful.
Customer Service
Quality
Value
Excellent work and good advice. They replaced the whole of our hot water and heating system - boiler, hot water tank, links to our solar panels, pipe work. They were always polite and careful, tidying up every day. They let us know what was next on the agenda. Finally, when, after all there work was complete, we had a flood behind our washing machine which was caused by an existing, badly capped-off pipe (which was nothing to do with them and completely unrelated to any work they had done) they arrived to fix the problem within 10 minutes of our reporting it. Marvellous service all round!
Customer in Norfolk Posted on 22/12/2023 , work completed 18/12/2023
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with the work and advice provided throughout your project. It was a pleasure to carry out your full heating system upgrade, including the boiler installation, hot water tank, pipework, and integration with your solar panels. We always aim to deliver efficient, well-planned heating and hot water solutions that suit your home. We’re glad the team kept you informed at each stage and maintained a tidy, respectful workspace every day. Clear communication and care in your home are just as important to us as the quality of the installation itself. We also appreciate your understanding regarding the unrelated pipe issue. Even so, we were more than happy to respond quickly and get everything sorted for you. Thank you again for your kind words and support—it really means a lot to the whole team at Allstar Systems.
Made my Christmas wish come true :-) (A proper shower!)
Customer Service
Quality
Value
William and team did a great job installing a ventless tank and replacing a ridiculously useless electric shower with a proper shower with plenty of water and heat. They worked non stop to get everything done. Went above and beyond to find the right solution for my home. Thank you!
Customer in Norfolk Posted on 22/12/2023 , work completed 12/12/2023
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with the work William and the team carried out. It’s great to hear the new unvented hot water tank and upgraded shower have made such a difference. We always aim to provide practical, high-performance solutions that improve both water pressure and overall comfort. We’re also glad the team’s effort and commitment stood out. They always work hard to complete installations efficiently while maintaining high standards across all plumbing and heating work. Thank you again for choosing Allstar Systems—we really appreciate your support.
Allstar completed a complicated heating system upgrade superbly.
Customer Service
Quality
Value
We have a ground source heat pump supplying hot water, underfloor heating and radiators. It was fitted in 2006 and has had no upgrade since. Allstar contacted me within minutes of my inquiry and a full quote was with me within 48 hours after a site visit. It really is quite a complex system but they managed to get their heads round it swiftly. Started work on the following Monday. Friendly, tidy team who respect your house. Also, take time to fully explain what needs doing and why. I highly recommend this firm. It’s a local family run business who are real experts in any sort of heating system. Thank you Allstar!
Customer in Norfolk Posted on 14/12/2023 , work completed 11/12/2023
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you chose Allstar Systems to work on your ground source heat pump system. It’s great to hear the team responded quickly and provided a clear quote following the site visit. We understand that complex heating systems like ground source heat pumps require careful planning, so we always take the time to assess everything properly and explain the best approach. We’re also glad the installation work started promptly and that the team’s professionalism, tidiness, and respect for your home stood out. Clear communication and high standards are key parts of every heating system upgrade or repair we carry out. Your recommendation means a lot, especially as a local family-run business. Thank you again for your kind words and for trusting us with your heating system.
Replace faulty boiler
Customer Service
Quality
Value
After my boiler developed a leak Allstar attended to carry out temporary repair. I decided to have the boiler replaced and the task was carried out within one day and completed most satisfactorily. most impressed.
Customer in Norfolk Posted on 25/11/2023 , work completed 24/11/2023
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re pleased we could attend quickly and carry out a temporary repair to get your boiler safe and working. It’s great to hear you were happy with the full boiler replacement. We always aim to complete boiler installations efficiently, often within a single day, while maintaining high standards of workmanship and reliability. We’re really glad you were impressed with the service from start to finish. Thank you for choosing Allstar Systems—we truly appreciate your support.
Highly Recommend
Customer Service
Quality
Value
I called Allstar when my boiler broke down in the recent extreme cold snap. Within 48 hours, Will and his team had installed a new heating system. They were exceptional. Knowledgeable, professional, expert fitters, super communication, follow-up service etc. Really, I can’t speak highly enough of them and wouldn’t hesitate to recommend them. I will definitely be using them for all future needs.
Customer in Norfolk Posted on 14/12/2022 , work completed 13/12/2022
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased we could help during the recent cold snap and get your heating back up and running quickly. It’s great to hear that Will and the team were able to install your new heating system within 48 hours. We understand how important reliable heating is, especially in extreme weather, so we always aim to respond quickly and deliver efficient, high-quality boiler installation and heating solutions. We’re also glad our communication and follow-up service made a positive impression. Providing clear advice and ongoing support is a key part of what we do. Your recommendation means a lot to us, and we look forward to helping you with any future boiler servicing, heating, or plumbing needs.
Prompt efficient service
Customer Service
Quality
Value
Called Allstar in an emergency as the heating failed. Will arrived promptly. He was methodical in this assessment of the problem. Explained what the problem was and fixed it. He was polite courteous and professional. Thoroughly recommended.
Customer in Norfolk Posted on 05/12/2022 , work completed 02/12/2022
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased we could respond quickly and get your heating back up and running. It’s great to hear that Will’s methodical approach and clear explanation of the issue stood out. We always aim to provide efficient, reliable boiler repairs and heating fault diagnosis, along with honest advice our customers can trust. We’re glad you found the service polite, professional, and straightforward from start to finish. Thank you for your recommendation and for choosing Allstar Systems.
Heating system upgrade
Customer Service
Quality
Value
We live in a 500 year old property where the heating system was not fit for purpose, was inefficient and used far more heating oil than necessary. Will came to assess the problems and quoted to resolve with a system upgrade. The professionalism and expertise of the Allstars team (Will, Ashley and Bank) was at the highest level and the job was completed on time, on budget and always with consideration to us. Just as importantly, we have the reassurance that the team will provide us with great customer service in the years to come, enabling our heating system to function at an optimum level. Our new system is a game changer and we’re delighted with the result. We have absolutely no hesitation in recommending Allstars.
Customer in Norfolk Posted on 10/09/2022 , work completed 09/09/2022
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you trusted Allstar Systems with upgrading the heating in your 500-year-old property. Older homes can present unique challenges, so it’s great to hear the new heating system has made such a difference in efficiency and oil usage. We always aim to deliver tailored heating system upgrades that improve performance, reliability, and long-term running costs. We’re glad Will, Ashley, and Bank delivered such a high standard of workmanship. Completing the project on time and on budget, while respecting your home, is always a priority for our plumbing and heating team. It’s especially rewarding to know the new system has been a real game changer. We’ll continue to support you with ongoing boiler servicing and heating maintenance to keep everything running at its best. Thank you again for your recommendation and for choosing Allstar Systems.
Pipe cold water supply & components to unvented hot water system
Customer Service
Quality
Value
I sent out an email on the 28th September that I'd leaking pressure relief valve and had a reply the same day arranging to visit the next day. William came on the 29th carried out the repair, there were further faults on the system and an appointment was made for the 30th. Ash came on the 30th carried out the remedial work. All work was explained to me and was carried out in an efficient professional manner. Excellent service I highly recommend Allstar for any heating problems.
Mike in Norfolk Posted on 02/09/2022 , work completed 01/09/2022
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased we could respond quickly and help with your leaking pressure relief valve. It’s great to hear William and Ash explained the heating system faults clearly and completed the repair work efficiently. Clear advice, reliable heating repairs, and professional plumbing and heating service are always important to us. We’re also glad the follow-up remedial work was arranged promptly, so your heating system could be repaired without delay. Thank you for highly recommending Allstar Systems for heating problems, boiler repairs, and plumbing and heating support. We really appreciate your trust in our team.
Prompt, polite and efficient!
Customer Service
Quality
Value
We were really pleased with Ashley's polite and prompt service. He was able to solve the problem that we had been putting up with for a long time on the day. Everything has been left clean and tidy and would definitely call him back for a service or any other problems in the future. Thank you
Customer in Norfolk Posted on 22/04/2022 , work completed 21/04/2021
The trader replied (on 24/04/2026)
Thank you for your lovely feedback. We’re really pleased Ashley could provide such polite, prompt service and resolve the problem on the day. It’s great to hear everything was left clean and tidy. Reliable plumbing and heating repairs, clear workmanship, and respectful service are always important to us. We’re glad you would call Allstar Systems again for future boiler servicing, heating repairs, or any other plumbing and heating problems. Thank you again for choosing Allstar Systems.
Very quick response
Customer Service
Quality
Value
William came out at short notice as we needed our heating systems serviced/checked before our house sale. Came out the next day, checked the system and provided us with lots of instructions we were not aware of before his visit. He seemed very knowledgeable and would recommend
Customer in Essex Posted on 09/04/2022 , work completed 01/02/2022
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased William could attend at short notice and help with your heating system checks ahead of your house sale. It’s great to hear the system was serviced promptly and that the advice provided was helpful. We always aim to deliver thorough boiler servicing and heating system inspections, along with clear guidance so you feel confident everything is working as it should. We’re glad William’s knowledge and professionalism stood out during the visit. Thank you for your recommendation and for choosing Allstar Systems for your boiler servicing and heating support.
Professional and reliable service
Customer Service
Quality
Value
William and his team did exactly what he said he would do when I called him. He came out to an emergency weekend call for a no-heating/no hot water crisis. He tried his best to find a temporary stop-gap solution but when that was not possible he did what he could to find and install a new boiler as quickly possible. All in a matter of days. Correspondence with him was always clear and professional. An excellent service from start to finish which I can only highly recommend.
Customer in Norfolk Posted on 04/03/2022 , work completed 12/02/2022
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased William and the team could support you during your no heating and no hot water emergency. We always aim to respond quickly to urgent boiler breakdowns and heating system failures. It’s great to hear every effort was made to find a temporary solution before moving forward with a new boiler installation. We’re glad the replacement boiler was sourced and installed within just a few days, restoring your central heating and hot water as quickly as possible. Clear communication and professional service throughout every stage are always a priority for our plumbing and heating team. Thank you for your high recommendation and for choosing Allstar Systems for your emergency boiler repair and installation.
customer solution focussed
Customer Service
Quality
Value
Can't speak highly enough of Will and his team. He switched our property from a failed borehole water supply to a new mains supply with 2 mains boost water vessels (with a new 300 metre supply pipe from the mains). This was a major project - the solution design was great, the installation was smooth and planned in and installed over a 4 week period to tie in with Anglian Water / local council timetable. We love the new, reliable high pressure we now get on showers etc. One of the most commendable aspects is that Will helped us deal with the very major challenge of putting in a temporary water supply at extremely short notice, devising a clever short-term fix and organising the resources to deliver this within a week. This bought us time to consider the options for the permanent solution which Will helped us assess and then plan / deliver. He is really client focused and gave us the feeling that he enjoyed the challenge of getting a high quality solution to a very challenging situation.
Customer in Norfolk Posted on 17/02/2022 , work completed 20/09/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you trusted Allstar Systems with such a complex water supply and plumbing project. Switching from a failed borehole to a new mains water supply is a major upgrade, so it’s great to hear the system design, planning, and installation all went smoothly. Delivering a 300 metre supply pipe and installing mains boost vessels to improve water pressure is something we take great care in, ensuring reliable performance for your home. We’re especially glad the temporary water supply solution helped at short notice. Finding practical, fast plumbing solutions during urgent situations is always a priority, giving you time to plan the right long-term fix. It’s also great to hear you’re enjoying the improved water pressure across your showers and system. High-quality plumbing installations and water system upgrades should always deliver noticeable, long-term benefits. Thank you for recognising Will’s commitment and problem-solving approach. We take pride in delivering tailored plumbing and heating solutions, even in the most challenging situations. We really appreciate your recommendation and for choosing Allstar Systems for your water supply and plumbing work.
Excellent service
Customer Service
Quality
Value
I had a tricky leak on a pump repaired if extra speedy time on a Saturday afternoon, nothing was too much trouble.I can’t recommend them enough. A+++++
(your username) Posted on 13/02/2022 , work completed 12/02/2022
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased we could attend quickly and repair the pump leak for you, especially on a Saturday afternoon. We always aim to provide fast, reliable emergency plumbing repairs, and it’s great to hear nothing was too much trouble for the team. Resolving leaks and keeping your water system running efficiently is always a priority. Thank you for your recommendation and for choosing Allstar Systems for your plumbing and heating support.
Boiler replacement
Customer Service
Quality
Value
Will and his team removed an old back boiler and replaced it with a combi. Their work was excellent from the moment they arrived. They were clean and tidy and kept us fully informed of progress. Will is a very knowledgeable tradesman and his advice he gave us at the start and throughout was first class. Highly recommend Will and his team.
Customer in Norfolk Posted on 11/02/2022 , work completed 03/02/2022
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new combi boiler installation. Removing an old back boiler and upgrading to a modern combi boiler is a great way to improve efficiency and heating performance, so it’s great to hear everything went smoothly from start to finish. We’re glad the team kept you informed throughout and maintained a clean and tidy workspace. Clear communication and high standards are always a priority on every boiler installation and heating upgrade we carry out. It’s also great to hear Will’s knowledge and advice stood out during the project. Providing honest guidance and reliable plumbing and heating solutions is at the heart of what we do. Thank you for your recommendation and for choosing Allstar Systems.
Another excellent piece of work
Customer Service
Quality
Value
Will and his team installed both a new immersion heater and boiler at my converted chapel in north Norfolk. Very rapid service, extremely helpful and professional. They know exactly what they are doing and are a pleasure to deal. I won't use anyone else now.
Customer in Norfolk Posted on 06/12/2021 , work completed 06/12/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new boiler installation and immersion heater. It’s great to hear the work at your converted chapel was completed quickly and to a high standard. We always aim to deliver efficient, reliable boiler installations and hot water system upgrades, tailored to each property. We’re glad you found the team helpful, professional, and easy to deal with. Providing clear advice and high-quality plumbing and heating solutions is always a priority for us. Thank you for your loyalty and for choosing Allstar Systems—we really appreciate your support.
Professional, reliable, trustworthy
Customer Service
Quality
Value
What can I say. Honest appraisal of work required, William showed an incredible in depth knowledge of the systems and requirements. Sorted out my old heating system wonderfully (and saved me with an evening call when it broke). Cannot recommend enough, having AllStar around next year to service my now fully working boiler again. Thanks guys.
Customer in Norfolk Posted on 06/10/2021 , work completed 05/10/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased William could provide an honest assessment and get your heating system working properly again. It’s great to hear the issue was resolved effectively, and that we could also help with the evening call when your boiler broke down. We always aim to deliver reliable boiler repairs and heating system fault finding, especially when urgent support is needed. We’re glad William’s knowledge and clear advice stood out. Providing trustworthy guidance and high-quality plumbing and heating solutions is at the core of what we do. We look forward to carrying out your boiler servicing next year and keeping your heating system running efficiently. Thank you again for your recommendation and for choosing Allstar Systems.
Excellent, professional job carried out replacing oil boiler and upgrading heating system.
Customer Service
Quality
Value
We received a visit and fully itemised quote within 24 hrs of our initial enquiry. William gave detailed and professional advice on the work required to replace our boiler, replace certain radiators and make alterations to the system for maximum efficiency. William and his team were friendly and courteous throughout; they arrived promptly each day and tidied up thoroughly, removing all waste each evening. Replacement of copper pipes and the fitting of new radiators were performed with minimal effect on the fabric of the property. William's professionalism and desire to achieve customer satisfaction was refreshing and inspired confidence throughout. The final invoice was as agreed on the initial quote. Communication was first class, William responded very promptly to phone calls, texts and e-mails. We would have no hesitation in recommending Allstar Systems (Norwich) Ltd. They are probably not the cheapest firm around but, in our opinion, provided excellent value for money.
Customer in Norfolk Posted on 05/10/2021 , work completed 04/10/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you’re happy with the service from start to finish. Providing a prompt site visit and a clear, itemised quote is something we always aim for, so it’s great to hear this helped from the outset. We’re also glad William’s advice on your boiler replacement, new radiators, and heating system upgrades gave you confidence in achieving better efficiency. It’s great to hear the installation work, including pipework and radiator fitting, was completed with minimal disruption to your home. We always aim to deliver high-quality boiler installations and central heating upgrades while keeping everything clean, tidy, and well organised throughout. We’re especially pleased that communication stood out, as clear and responsive support is a key part of our plumbing and heating service. Thank you for recognising the team’s professionalism and commitment to customer satisfaction. We always focus on delivering long-term value through reliable heating systems and quality workmanship. We really appreciate your recommendation and for choosing Allstar Systems.
Highly recommended
Customer Service
Quality
Value
Will attended to deal with low pressure in my boiler on a Saturday 30mins after I rang. He was very efficient and helpful, explaining exactly what was wrong and fixed it very promptly. He clearly knows his stuff and I would not hesitate to recommend him.
Nicholas in Norfolk Posted on 02/10/2021 , work completed 02/10/2021
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased Will could attend so quickly and resolve the low boiler pressure issue for you. Responding promptly to heating problems, especially at the weekend, is something we always aim to do. It’s great to hear the boiler repair was carried out efficiently and that everything was clearly explained. We’re glad you found the service helpful and professional. Reliable boiler repairs and expert heating system support are always a priority for our plumbing and heating team. Thank you for your recommendation and for choosing Allstar Systems.
Prompt and efficient.
Customer Service
Quality
Value
Will and his AllstarSystems team did an excellent job for us, firstly in calling and checking our very old oil boiler which had suddenly stopped working, on the morning after my phone call to him, a Saturday. He spent quite some time looking into the boiler and checking and advised us, and confirmed our suspicions, that it could be expensive and unreliable to repair, and recommended a suitable replacement that he could fit into the same space and pipework in our kitchen if he could locate and obtain one, as they had become scarce at that time. Over the weekend he managed to locate one and sent us a quote for the full cost of supplying and installing it which we agreed to, so he obtained it on the Monday and was able to fit in with his existing work to do it just 3 days later on the Thursday. He and the team worked from 8.00 am to 5.30 pm removing the old boiler and fully installing the new one, including power flushing all our radiators. Will was very knowledgeable and efficient and the team were polite, pleasant, and professional, and left our house clean and tidy. Will made sure that I understood the operation of the boiler, and the thermostatic control for heat and water, and assured us that we should phone him at any time if any problems or queries.
David in Norfolk Posted on 15/09/2021 , work completed 20/05/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased we could support you with your old oil boiler and provide a reliable solution so quickly. It’s great to hear Will was able to attend promptly, assess the issue thoroughly, and offer honest advice on whether a repair or replacement boiler was the best option. With older oil boiler systems, this kind of guidance is essential to ensure long-term reliability and efficiency. We’re glad a suitable replacement boiler was sourced quickly and that the full boiler installation could be completed within a few days. Carrying out the installation alongside a full system power flush helps improve heating performance and extend the life of your central heating system. It’s also great to hear the team worked efficiently, kept everything clean and tidy, and delivered a professional service throughout. Clear communication and making sure you understand how to use your new heating system are always a priority. Thank you for your recommendation and for choosing Allstar Systems for your oil boiler replacement, heating system upgrade, and ongoing plumbing and heating support.
Replacement System Boiler
Customer Service
Quality
Value
Will and his team replaced our old and temperamental Baxi boiler with a new Worcester Bosch model. The quote included a power flush, unvented system service, new expansion vessel and a smart hub. Will arrived at 8:15, shortly followed by his team, and they completed the work by 7:15pm. An unexpected problem arose at 4:30pm but Will collected a new part and they resolved the job straight away. Top quality work and service. We highly recommend!
Customer in Norfolk Posted on 09/08/2021 , work completed 09/08/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new boiler installation and overall heating system upgrade. Replacing an older Baxi boiler with a new Worcester Bosch boiler, along with a full power flush, unvented cylinder service, new expansion vessel, and smart heating controls, is a great way to improve efficiency and reliability across your central heating system. It’s great to hear the team completed the full boiler installation within the day. We always aim to work efficiently while maintaining the highest standards. Even when unexpected issues arise, we do everything we can to resolve them quickly and keep the job on track. We’re glad you were happy with the quality of work and service throughout. Thank you for your recommendation and for choosing Allstar Systems for your boiler replacement, heating system upgrade, and plumbing and heating support.
Bosch 30kw system and joule unvented installation
Customer Service
Quality
Value
William and his team are a professional outfit. Minimum disruption and upheaval during the 2 days to remove old boiler and water tank replacing this kit with new Bosch system boiler and unvented cylinder. Staggered how much they achieved in 2 days given the changes required. Friendly and respectful throughout. A very neat and tidy job. Well worth the money.
Customer in Norfolk Posted on 06/08/2021 , work completed 27/07/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new system boiler installation and unvented cylinder upgrade. Removing an old boiler and water tank, then installing a modern Worcester Bosch system boiler and unvented hot water cylinder, is a significant heating system upgrade. It’s great to hear the work was completed within two days with minimal disruption. We always aim to deliver efficient boiler installations and hot water system upgrades while keeping your home clean, tidy, and well respected throughout. It’s also great to hear the team’s professionalism, friendliness, and attention to detail stood out. Providing high-quality plumbing and heating work with a neat finish is always a priority. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Great Work
Customer Service
Quality
Value
Will and Banki worked all day on a Saturday to fit a new boiler for me at short notice. Will had clearly communicated what was going to be required and gave me a detailed breakdown of cost in good time, so I could make an informed decision before proceeding. On the day, they turned up exactly at the agreed time and worked all day to get the job done. They were very friendly, polite, and professional, leaving the site clean and tidy. I would definitely use them again and would happily recommend them to family and friends. I thought the charges were very reasonable for the service provided.
Customer in Norfolk Posted on 27/07/2021 , work completed 17/07/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased Will and Banki could help with your new boiler installation at short notice. It’s great to hear everything was clearly explained in advance, with a detailed quote provided so you could make an informed decision. We always aim to deliver transparent pricing alongside reliable boiler installation and heating services. We’re glad the team arrived on time and completed the work efficiently, even working through the day to ensure your central heating and hot water were restored as quickly as possible. It’s also great to hear you found the service friendly, professional, and tidy throughout. High standards in both workmanship and customer care are always a priority for our plumbing and heating team. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Unvented hot water system installation
Customer Service
Quality
Value
Will and his team installed a new hot water system with a 125ltr Joule cylinder in our loft replacing a very outdated tank system. They completed the work over two days and worked efficiently and tidily. Despite a few problems of installation in an old cottage- these were resolved after some discussion. We were grateful for advice on our existing electrics and are very pleased with the overall result. We will continue to use their services. Thanks again Allstars.
A. A. in Norfolk Posted on 15/04/2021 , work completed 14/04/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new hot water system and unvented cylinder installation. Upgrading from an older tank system to a modern Joule cylinder is a great way to improve hot water performance and efficiency. It’s great to hear the installation was completed over two days and that the team worked efficiently while keeping everything clean and tidy. Older properties can present challenges, so we’re glad any issues during the installation were discussed and resolved to achieve the best result. Providing clear advice, including on electrics where relevant, is always part of delivering a complete plumbing and heating solution. We’re delighted you’re pleased with the final result and look forward to supporting you with future boiler servicing, heating system maintenance, and plumbing and heating work. Thank you again for choosing Allstar Systems.
New cylinder hot water system
Customer Service
Quality
Value
I am so grateful to the guys. After moving into a new house, and a leak on the second day from the outdated immersion tank, contacted Will and we discussed the best system for our set up. He booked us in quickly and the guys got everything sorted out, they even added a new shower last minute. Very helpful, tidy, efficient and an amazing job. Definitely a 5 star (Allstar) service :-)
Sam in Norfolk Posted on 31/03/2021 , work completed 31/03/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased we could help so quickly after your move and resolve the issue with the outdated immersion tank. It’s great to hear the new hot water system was planned to suit your setup and installed efficiently. We always aim to deliver reliable plumbing and heating solutions, especially when unexpected problems arise in a new home. We’re also glad the team could add the new shower at short notice and still complete everything to a high standard. Keeping the work tidy, efficient, and stress-free is always a priority. Thank you for your kind words and for choosing Allstar Systems for your hot water system upgrade, plumbing work, and heating support—we really appreciate it.
Supply and Installation of a Joule Unvented, Direct Hot Water System
Customer Service
Quality
Value
My 37 year old vented hot water cylinder was leaking. I searched online for a local installer of Unvented, Direct Hot Water Systems as I felt this was the way forward, and found All Star Systems who had all the right credentials. I contacted Allstar Systems by email on Sunday 28 Feb 21. William rang me first thing Monday morning. Within an hour he had found a suitable system, available, and gave me a quotation over the phone for an unvented system and an option for a vented system. I accepted the verbal quotation (written quotation received by email that evening) for the unvented system. William offered to fit it the next day as my system was leaking but I opted for the Friday as it was more convenient for me. Since we were under Covid 19 National Lockdown conditions William and his team arrived with full safety equipment. I showed him the existing installation etc. and then stayed out of their way. The installation was completed with no inconvenience to me and very quickly. William showed me the installation, and explained it to me. It was neat and tidy and no mess. I was very pleased with the work and with the associated benefit of the increased pressure in the system and no roof tank, which had been removed by them. Couldn't be happier. A professional, polite, helpful, and reliable team.
Customer in Norfolk Posted on 14/03/2021 , work completed 05/03/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you chose Allstar Systems for your hot water system upgrade. Upgrading from an older vented cylinder to a modern unvented hot water system is a great way to improve performance, reliability, and water pressure. It’s great to hear the process was handled quickly, from initial enquiry through to quotation and installation. We always aim to provide clear options, whether that’s a vented or unvented system, so you can make the right decision for your home. We’re glad everything was arranged promptly and completed at a time that suited you. It’s also great to hear the installation was carried out efficiently, with minimal disruption, and left clean and tidy. Removing the old tank and delivering improved pressure across your hot water system is exactly the result we aim for. We’re pleased the team’s professionalism, safety approach, and clear explanation of the system all stood out. Thank you again for your recommendation and for choosing Allstar Systems for your unvented cylinder installation, hot water system upgrade, and plumbing and heating services.
Boiler breakdown
Customer Service
Quality
Value
Will was able to come the same day to our boiler breakdown. He was very knowledgeable and enthusiastic. Now the complex heating system of dual boilers is working better than ever! The repairs and servicing were to budget. And Will was able to suggest further improvements if desired in the future.
Customer in Norfolk Posted on 25/02/2021 , work completed 24/02/2021
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased Will could attend the same day and get your boiler breakdown sorted quickly. It’s great to hear your dual boiler heating system is now working better than ever. We always aim to deliver thorough boiler repairs and boiler servicing, especially on more complex heating systems, to restore performance and reliability. We’re glad the work was completed within budget and that the advice on future heating system improvements was helpful. Providing clear, knowledgeable guidance is always part of our plumbing and heating service. Thank you for your recommendation and for choosing Allstar Systems for your boiler repairs, servicing, and heating support.
Excellent Service
Customer Service
Quality
Value
I wanted a good Worcester Bosch service engineer to service our boiler. The reviews for Allstar Systems were excellent so I contacted them and shortly after received a response and a date was fixed. Ashley was here for over 2 hours servicing our boiler. He pinpointed a problem and immediately contacted Will who then spoke to me on the phone. The problem was explained and a solution, to contact Worcester Bosch to ask if they could carry out a one of fix - which they can - was suggested. I was impressed at how patient they were explaining everything and how they were honest and happy to suggest WB carried out the work themselves as it would be more cost effective. I was impressed with their punctuality and how assiduous they were in how they carried out the service. I will be booking them again for next year's service!
Customer in Norfolk Posted on 18/11/2020 , work completed 06/11/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you chose Allstar Systems for your Worcester Bosch boiler servicing. It’s great to hear Ashley carried out a thorough boiler service and was able to identify the issue during the visit. We always aim to deliver detailed boiler servicing and heating system checks to keep everything running safely and efficiently. We’re also glad the advice provided helped you find the most cost-effective solution. Being honest and recommending the best option, even if that involves the manufacturer, is an important part of our plumbing and heating service. It’s great to hear our punctuality, clear communication, and attention to detail stood out throughout the appointment. We look forward to carrying out your next boiler service and continuing to support your heating system. Thank you again for choosing Allstar Systems.
New Worcester Bosch Installation
Customer Service
Quality
Value
After extensive research I appointed Will Smith and his team to install a new boiler and service the whole of my central heating system. What clinched the deal for me was the fact that Will identified that I had a dangerous installation previously and the expansion vessel attached to the hot water tank was not secured to the wall, was full to bursting and and the copper piping leading outside was going up hill! No other person coming out to quote had identified this and other problem areas. Allstar in the end was the most expensive quote but I now have a twelve year guarantee from Worcester Bosch. Will and his team worked exceedingly professionally, carried out the work on times and on schedule. I now have a zoned central heating system working very effectively. I was keen to replace the radiators but Will advised if the system was properly cleaned and set up this was an expense I did not need to consider. I appreciated this advise and not spending money where it is not necessary. I highly recommend Allstars Service.
Jane in Norfolk Posted on 02/11/2020 , work completed 28/07/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you chose Allstar Systems for your boiler installation and central heating upgrade. It’s especially important to identify and resolve unsafe or incorrect installations, so it’s great to hear Will was able to highlight those issues early on. Ensuring your heating system is safe, compliant, and working efficiently is always a top priority. We’re glad the new Worcester Bosch boiler installation, along with the full heating system service and setup, has delivered such a noticeable improvement. Installing a zoned central heating system is a great way to enhance control, comfort, and energy efficiency. It’s also great to hear you valued the honest advice regarding your radiators. We always aim to recommend only what is necessary, whether that’s boiler servicing, system cleaning, or upgrades, so you get the best long-term results without unnecessary cost. We’re pleased the work was completed on time and to a high standard, and that the extended boiler guarantee gives you added peace of mind. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation, heating system improvements, and plumbing and heating services.
Very pleased with the work
Customer Service
Quality
Value
During these difficult times, the Allstar Systems team showed up on time and ready to work, with safety at the for front. The old boiler was removed and replaced with minimal disturbance, the work site was left clean and tidy. At the end of the day, the operating instructions were explained to our satisfaction but felt we could call on them if we had any problems. Very happy with the crew and their work. They respected our house and felt happy with them being here. Would have no problem with recommending William and his team to do this type of work. Will have them back when its time for the boiler to be serviced.
Customer in Norfolk Posted on 31/05/2020 , work completed 25/05/2020
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased you’re happy with your new boiler installation and the service provided by the Allstar Systems team. It’s great to hear the old boiler was replaced efficiently and with minimal disruption to your home. We always aim to deliver professional boiler installation work while keeping everything clean, tidy, and well organised throughout the process. We’re also glad the team’s approach to safety and respect for your home stood out. Clear communication and making sure you fully understand your new heating system is always an important part of our service. Thank you for your recommendation and for choosing Allstar Systems. We look forward to carrying out your future boiler servicing and continuing to support your heating system.
Excellent service from highly recommended company
Customer Service
Quality
Value
Will and his hardworking team put in water softener, reverse osmosis system, new hot water system, new downstairs toilet, basin and complete bathroom. Their work was exceptional, friendly yet totally professional service for entire two weeks. Nothing was too much trouble for them and all of the work was of a very high standard. Our house threw up several problems, all of which were dealt with professionally and competently. Nothing was too much trouble for Will, all questions were answered using his exceptional knowledge. It was a real pleasure to use this company and I really can’t recommend them highly enough.
Anita Posted on 10/02/2020 , work completed 31/01/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with the full range of plumbing and heating work completed at your home. It’s great to hear the installation of your water softener, reverse osmosis system, new hot water system, and complete bathroom refurbishment all met a high standard. We always aim to deliver complete plumbing and heating solutions that improve comfort, water quality, and efficiency throughout the home. We’re also glad the team maintained a friendly, professional approach throughout the two-week project. Larger bathroom and hot water system upgrades often uncover unexpected challenges, so it’s good to hear these were handled smoothly and efficiently. It’s especially rewarding to know Will’s knowledge and clear communication helped throughout, ensuring every question was answered and every detail managed properly. Thank you for your recommendation and for choosing Allstar Systems for your bathroom installation, hot water system upgrade, and plumbing and heating services.
Rapid supply & installation of a new boiler, when my old one was caput!
Customer Service
Quality
Value
Having recently moved house, I booked a gas boiler service (on a Tuesday) as this had not been done recently. Sadly, when he arrived (on time, at 8.30am) Ashley discovered a dangerous fault with my old boiler (around 18 - 19 years old) and it was immediately disconnected. Unfortunately Worcester Bosch could no longer supply the broken part. This left me in a cold house - not ideal for early February in East Anglia! Fortunately, Will was able to get hold of a new boiler for me by the next day, and install it on Thursday, only two days after the fault had initially been identified. Will arrived with Banki (an apprentice) just before 9am, and they were both working on the installation (including a power flush of my radiators) until nearly 6pm, with additional help from Ashley for a couple of hours in the afternoon. Furthermore, Banki fitted 'Alladin' self-bleeding auto vents (which I had got hold of earlier) to five radiators on my top floor, which hopefully will save me from bleeding air from those radiators in future. It was very good to have a warm house again, on Thursday evening, and also able to have warm showers again! I can thoroughly recommend Allstar Systems as a reliable company to install gas boilers in the Norwich area. They are accredited installers for Worcester Bosch, and this fact means that the guarantee on my new boiler is for 12 years. Possibly you could find someone else to install a boiler at a cheaper price, but I am prepared to pay for good work.
Francis Posted on 08/02/2020 , work completed 06/02/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased we could support you so quickly after your boiler fault was identified. It’s good to hear Ashley was able to carry out a thorough boiler service and correctly identify the safety issue with your older system. With ageing boilers, especially around 18–19 years old, it’s always important to prioritise safety and ensure any faults are dealt with promptly. We’re glad Will and the team were able to arrange a replacement boiler quickly and complete the installation within two days, restoring your central heating and hot water without long disruption. Carrying out a full power flush alongside the boiler installation also helps ensure long-term system efficiency. It’s great to hear the additional work, including the auto air vents and radiator support, will improve the performance of your heating system going forward. We’re also pleased you noticed the team’s effort, including the support from Banki and Ashley during the installation. Thank you for recognising the value of quality workmanship and extended Worcester Bosch warranty coverage. We always aim to deliver reliable boiler installations, safe heating systems, and long-term peace of mind. We really appreciate your recommendation and for choosing Allstar Systems for your boiler installation, heating system upgrade, and ongoing plumbing and heating support.
Excellent and efficient service
Customer Service
Quality
Value
We have just had a new Worcester boiler fitted by Will. We’re really happy with the quick and speedy service that him and his team provided. He came on the Tuesday to speak to me as I’ve had issues with only getting warmish water and inefficiency with a 15+ year old boiler. He recommended not to invest to heavily in such an old boiler and that the new one would be much better value. He was then able to fit us in 3 days later and was clean, tidy and very efficient in what he did. Now we have all our heating and hot water issues solved. Would highly recommend. A great genuine tradesman
Customer in Norfolk Posted on 31/01/2020 , work completed 31/01/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new Worcester Bosch boiler installation. It’s great to hear Will was able to assess the issues with your older system and provide clear, honest advice. With boilers over 15 years old, inefficiency and inconsistent hot water are common, so upgrading to a modern system boiler is often the most cost-effective long-term solution. We’re glad the installation could be arranged quickly and completed within a few days. Delivering reliable boiler installations with minimal disruption, while keeping everything clean and tidy, is always a priority for our plumbing and heating team. It’s also great to hear your heating and hot water issues are now fully resolved. Providing efficient, dependable central heating systems is exactly what we aim for. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation and heating system upgrade—we really appreciate your support.
Unvented hot water cylinder
Customer Service
Quality
Value
Despite being the busy holiday period Allstar Systems were extremely responsive to my calls and worked hard to try and accommodate the dates when I was at the property. I was concerned to get in an expert to help fix the cylinder as unvented systems need to be carefully fitted and serviced. All defects were remedied on the day, and necessary parts obtained despite long travel distances. The work was done efficiently and tidily. Very grateful for help and am very confident the appliance is now working properly.
Customer in Norfolk Posted on 23/01/2020 , work completed 08/01/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new Worcester Bosch boiler installation. It’s great to hear Will was able to assess the issues with your older system and provide clear, honest advice. With boilers over 15 years old, inefficiency and inconsistent hot water are common, so upgrading to a modern system boiler is often the most cost-effective long-term solution. We’re glad the installation could be arranged quickly and completed within a few days. Delivering reliable boiler installations with minimal disruption, while keeping everything clean and tidy, is always a priority for our plumbing and heating team. It’s also great to hear your heating and hot water issues are now fully resolved. Providing efficient, dependable central heating systems is exactly what we aim for. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation and heating system upgrade—we really appreciate your support.
Great service. Professional and reliable.
Customer Service
Quality
Value
Very helpful and friendly, Allstar arrived promptly and solved all our problems. We had our Y-plan diverter valve changed to an S-plan system, a new pump fitted and a power flush carried out. Obviously experienced as our system has clearly baffled engineers in the past, who have cut corner or done a poor job, and all of this has now been rectified by Allstar's engineers. Very happy.
Customer in Norfolk Posted on 16/01/2020 , work completed 09/01/2020
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with the work carried out by the Allstar Systems team. It’s good to hear the prompt arrival and clear diagnosis helped get your heating system back on track. Upgrading from a Y-plan diverter valve to an S-plan system, along with fitting a new pump and completing a full power flush, can make a significant difference to performance and reliability. We’re especially glad the team were able to resolve issues left by previous work. Providing effective heating system upgrades and correcting long-standing plumbing and heating faults is something we take real pride in. Thank you for your recommendation and for choosing Allstar Systems for your central heating upgrade, system repairs, and boiler servicing support.
Installation of a new boiler and gas supply
Customer Service
Quality
Value
We were really impressed with Allstar Systems (Norwich) Ltd right from the start. They responded quickly to our initial phone message and visited within days. We needed a new, replacement boiler and a new gas supply from our meter to that boiler plus some minor building work to remove a cupboard and make good in the area where the boiler was to be installed. Will was friendly and professional and spent a lot of time going through the options with us. Once we had accepted his quote we were booked in and the team arrived promptly at 08.30am on a Monday, as he said they would. Will, Ash and Bank make a terrific team and obviously know what they are doing and simply get on with it. They worked really hard and were very friendly. We were happy to have them in our home. Will kept us up to date as the work progressed and was good at explaining what was happening and why. The amount and quality of the work that was completed in just two days was impressive. We were very happy with the final result and will have absolutely no hesitation in recommending Will and his team to friends and neighbours and, indeed, other Which members.
Customer in Norfolk Posted on 15/01/2020 , work completed 14/01/2020
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you’re happy with your new boiler installation and the full heating system work completed. It’s great to hear the initial response, site visit, and quotation process were clear and efficient. We always aim to provide honest advice and explain all options properly before any boiler installation or heating system upgrade takes place. We’re glad Will, Ash, and Bank worked well as a team and delivered the project smoothly over the two days. Completing a new boiler installation, gas pipework from the meter, and associated building adjustments requires careful coordination, so it’s great to hear everything was handled professionally and efficiently. It’s also good to know the communication throughout the job stood out, along with the team’s friendliness, professionalism, and respect for your home. We really appreciate your recommendation and for choosing Allstar Systems for your boiler installation, gas work, and plumbing and heating services.
Flushing of heating system and renewal of circulating water pump.
Customer Service
Quality
Value
This work was carried out at the house of one of our tenants. From booking the work to completion Will was in contact with us throughout. Our tenants feed back was, that they were polite efficient and left the heating system working well and would highly recommend them. The cost was as per quotation and we would use Will again.
Customer in Norfolk Posted on 15/12/2019 , work completed 19/12/2013
The trader replied (on 24/04/2026)
Thank you for your positive feedback. We’re really pleased the boiler and heating work carried out for your tenant went smoothly from start to finish. It’s great to hear communication was consistent throughout the process and that the quotation was honoured as agreed. We always aim to provide transparent pricing alongside reliable boiler servicing and heating system repairs. We’re also glad your tenants found the team polite and efficient, and that the heating system was left working properly. Delivering dependable central heating performance with minimal disruption is always a priority for our plumbing and heating service. Thank you for your recommendation and for choosing Allstar Systems for your landlord boiler servicing and heating support.
Installed complete new heating system - perfect in every way!
Customer Service
Quality
Value
I cannot rate Will's work enough. When our original engineer let us down, we went to market and ask for 3 quotes. Whilst Will was the most expensive, I cannot imagine a better system. The cleanliness of his work, punctuality, helpfulness, advice - all 5 star. We now have a system that is a joy to run - I think Will's enthusiasm might have rubbed off on me! If you want a patch and plaster then I can imagine that others might be more appropriate, but if you want a proper heating system that you can rely on for the next 20 years with ongoing support if you aren't sure of something then I cannot rate Will and his team highly enough.
Customer in Norfolk Posted on 18/10/2019 , work completed 14/08/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you chose Allstar Systems after your initial engineer let you down. It’s great to hear the new heating system has made such a difference and is now a joy to run. We always aim to deliver high-quality boiler installations and heating system upgrades that are designed for long-term reliability and performance. We’re also glad the team’s punctuality, cleanliness, and advice stood out throughout the project. Providing clear guidance and ongoing support is a key part of our plumbing and heating service, especially when installing systems intended to last many years. Thank you for recognising the value of a properly designed heating system rather than a short-term fix. We really appreciate your recommendation and your trust in Allstar Systems for your boiler installation and heating support.
Replaced our boiler and cylinder
Customer Service
Quality
Value
Called on the 7th, they came round the same day. We had no heating or hot water, so he assessed it and said would be able to replace the boiler that week. Got a quote later that night, and agrred the next day. Work then started on the 9th, 4 workman were round all day to priotise the hot water. Returned on the 11th to finish up and was all completed. Everythign was clean, everything was expalined. they were super effiecent and know what they were doing.
Which? Trusted Traders Consumer Posted on 11/10/2019 , work completed 11/10/2019
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased we could help so quickly when you were left without heating and hot water. It’s great to hear the team attended the same day, assessed the issue, and arranged a prompt boiler replacement within the week. When heating systems fail, especially in winter, we always aim to prioritise restoring hot water and central heating as quickly as possible. We’re glad the installation was completed efficiently over the two visits and that everything was left clean and clearly explained. Providing clear communication, reliable boiler installation, and professional plumbing and heating service is always a priority for our team. Thank you for your recommendation and for choosing Allstar Systems for your emergency boiler replacement and heating system support.
First annual service...
Customer Service
Quality
Value
Will and his team installed a new Worcester Bosch Combi boiler etc approx a year ago today at very short notice after I came home from holiday to heating problems. He came round quickly, assessed my needs and took the trouble to explain my options and after we agreed, he smoothly set the wheels in motion. The job was pretty straightforward, but as it progressed it became necessary to also replace an exterior gas pipe, which in turn led to my meter needing to be changed due to a small leak. He called the relevant authorities and got that sorted too. I think Will's mission is to be the very best in his field and in every aspect of my job I don't think anyone could have been better. And I don't want to miss anyone out in my praise either, because ALL his team were incredibly efficient, good humoured, polite, kind, and a pleasure to have in the house. Today after having had the first annual service carried out, my opinions have not changed one iota. Excellent, well-run company, with the principles of times gone by and if I can paraphrase a well- known advert, they not only 'do what it says on the tin' but they know an awful lot about what's inside the tin too!
Diane, Norwich Posted on 01/10/2019 , work completed 01/10/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re still happy a year on from your Worcester Bosch combi boiler installation. It’s great to hear Will was able to attend quickly after your return from holiday, assess the heating issues, and clearly explain your options before moving forward. We always aim to provide honest advice alongside reliable boiler installation and heating system support. We’re also glad the wider work, including the external gas pipe replacement and coordination with the relevant authorities for the meter issue, was handled smoothly. Ensuring full safety and compliance across all gas and heating systems is always a key priority. It’s especially rewarding to hear the whole team made a positive impression throughout the installation and that the service has remained excellent following your annual boiler service. Providing consistent, long-term support for central heating systems is something we take real pride in. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation, gas work, and ongoing boiler servicing and heating support.
Very knowledgable and great service.
Customer Service
Quality
Value
The guy that runs it, Will, is really knowledgable. Great service. Sorted problems right away. Explained everything. Neat and tidy. Very good service.
Joe, Norwich Posted on 24/09/2019 , work completed 24/09/2019
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with the service from Will and the team. It’s good to hear the issues were resolved quickly and everything was clearly explained throughout the visit. We always aim to provide reliable boiler repairs and heating system support, along with straightforward advice so you understand exactly what’s been done. We’re also glad the work was carried out neatly and left tidy, as maintaining a clean and professional approach is always important to us. Thank you for your recommendation and for choosing Allstar Systems for your plumbing and heating support.
Replacement boiler
Customer Service
Quality
Value
From my initial phone inquiry through to the installation and commissioning of the boiler, the service offered by William was friendly and first-rate. During the initial visit, clear and honest advice was given as to what would need to be done and why - and the price quoted was very competitive. When he arrived with his team on the agreed day, everything was carried out with calm efficiency and completed on time, and to the agreed budget. Communication throughout the process, whether by phone or email, was prompt and courteous and the warranty situation was clearly explained. Highly recommended.
Chris - Old Costessey, Norwich Posted on 08/09/2019 , work completed 23/08/2019
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased you’re happy with your boiler installation and the service provided by William and the team. It’s great to hear the initial assessment and advice were clear and honest, with a transparent explanation of the work required and why. We always aim to provide competitive, upfront pricing alongside reliable boiler installation and heating system solutions. We’re also glad the installation day went smoothly and was completed on time and within budget. Delivering efficient boiler installations with minimal disruption and strong organisation is always a priority for our plumbing and heating team. It’s especially good to hear communication remained prompt and courteous throughout, and that the warranty information was clearly explained for peace of mind. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation and heating support.
Quick and Efficient
Customer Service
Quality
Value
Very clean, cleaned up after themselves. Very happy.
Which? Trusted Traders Consumer Posted on 30/07/2019 , work completed 30/07/2019
The trader replied (on 24/04/2026)
Thank you for your feedback. We’re really pleased you’re happy with the service and the boiler installation work carried out. Keeping everything clean and tidy, and making sure we leave no mess behind, is a key part of our plumbing and heating service. We always aim to deliver efficient boiler installations and heating system work with minimal disruption to your home. Thank you for choosing Allstar Systems—we really appreciate your support.
Great job, very well done.
Customer Service
Quality
Value
Will Smith and his team were prompt, professional, and polite. They were also good-natured and hard working, obviously very knowledgeable and helpful with a plumbing query not directly related to the gas boiler installation they were working on. Will explained what he was doing and why, and helped us decide on the best options of our installation.
Ben, Norfolk Posted on 09/07/2019 , work completed 09/07/2019
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased you’re happy with your boiler installation and the service from Will and the team. It’s great to hear the team were punctual, professional, and polite throughout the work. We always aim to deliver reliable boiler installation and plumbing and heating services with clear communication and a friendly approach. We’re also glad Will was able to explain the process clearly and help you choose the best options for your installation. Providing honest advice and support across both boiler and wider plumbing queries is an important part of our service. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Very good work at a reasonable price
Customer Service
Quality
Value
Will and his team replaced my mother in law's ancient boiler, replaced leaking pipework and installed her new cooker this week. Will came to her house on a Saturday afternoon to see what needed to be done and provided a very reasonable quotation that same evening, which we accepted and a date was arranged for the work to start. Due to my mother in law's deafness we had joined her at her house to explain what she wanted done. Will was very understanding and kept me upto date by phone when the work was in progress and when a bit of additional work needed to be done (the valves needed to be changed on the radiators before the system could be flushed) as mother in law probably didn't hear a lot of what she was asked. Mother in law is very happy with the work. She had been worried about the disruption, but Will and his team were tidy, polite and did the work in a couple of days. She is very happy to have heating, hot water and a working cooker again as, due to the leaks, the gas had been turned off for while. Would certainly recommend Allstar Systems.
Louise Posted on 13/06/2019 , work completed 12/06/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased we could help your mother-in-law and get everything safely back up and running. It’s great to hear Will was able to attend on a Saturday, assess the situation, and provide a clear and reasonable quotation the same day. We always aim to respond quickly, especially when heating, hot water, and gas appliances have been affected. We’re also glad the team handled the boiler replacement, leaking pipework repairs, and cooker installation efficiently over the two days. Carrying out safe gas and heating work while keeping disruption to a minimum is always a priority for our plumbing and heating team. It’s especially important that communication was maintained throughout, and we’re pleased Will kept you updated during the works. We understand how important this is in situations where customers may need extra support. We’re really happy to hear your mother-in-law is now comfortable again with heating, hot water, and a working cooker. Thank you for your recommendation and for choosing Allstar Systems—we truly appreciate your trust in us.
Friendly and professional
Customer Service
Quality
Value
Allstars were very helpful, efficient and always were able to give useful advice. They did a great job, and tidied up afterwards. I will be using them again.
Alice, Norfolk Posted on 14/05/2019 , work completed 14/05/2019
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased you’re happy with the service from Allstar Systems. It’s great to hear the team were helpful, efficient, and able to provide clear advice throughout the work. We always aim to deliver reliable plumbing and heating services, whether that’s boiler servicing, boiler repairs, or wider heating system support. We’re also glad the job was completed to a high standard and that everything was left clean and tidy afterwards. Maintaining a professional finish is always important to us on every visit. Thank you for your recommendation and for choosing Allstar Systems—we look forward to helping you again in the future.
Highly recommended, Excellent workmanship and knowledge.
Customer Service
Quality
Value
Had a new boiler, cold water mains boost vessel and a water softener installed. The quote was very detailed and fair, breaking down the individual cost of each aspect. William and his team arrived promptly, were thorough and very conscientious. William is very professional and meticulous. Puts you at ease the minute you meet him and obviously very good at what he does. Will be using Allstar Systems for all heating needs going forward and will be recommending them to all I know. C Merchan 27/04/2019
Customer in Norfolk Posted on 27/04/2019 , work completed 25/04/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new boiler installation and the additional plumbing upgrades. It’s great to hear the detailed quotation was clear and transparent, breaking down each element of the work. We always aim to provide honest pricing alongside high-quality plumbing and heating solutions, including boiler installation, mains water boost systems, and water softener installations. We’re also glad William and the team arrived promptly and delivered a thorough, conscientious service throughout. Professional boiler installation and heating system upgrades require careful planning, so it’s great to hear the work was carried out with precision and attention to detail. It’s especially good to know you felt at ease and confident in the service provided. Building trust through clear communication and expert advice is something we take real pride in. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation, plumbing upgrades, and heating system services.
Very Efficient
Customer Service
Quality
Value
Will and his team replaced a boiler and I can honestly say that there was not a single problem with the work throughout. Will worked an incredibly long day to get the boiler up and running on the first day so we could have heat in the house. His knowledge of the boiler system is incredible and I would definitely recommend him to anyone.
Customer in Norfolk Posted on 14/04/2019 , work completed 06/04/2019
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased you’re happy with your new boiler installation. It’s great to hear the team delivered a smooth boiler replacement with no issues throughout. We always aim to provide reliable boiler installation and heating system upgrades that restore heat and hot water as quickly as possible. We’re especially glad Will was able to prioritise getting your heating system up and running on the first day. Working efficiently while maintaining high standards is always important, particularly during a boiler breakdown situation. It’s also great to hear Will’s knowledge and expertise stood out during the installation. Providing expert guidance and dependable plumbing and heating solutions is at the core of what we do. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Great job and great experience
Customer Service
Quality
Value
I had a new combi boiler installed yesterday. I was really impressed by not only the quality of work, that was easy to arrange, efficient on the day and clearly explained, but also the expertise, enthusiasm and courtesy of the staff. I would definitely recommend them in future.
Customer in Norfolk Posted on 05/04/2019 , work completed 04/04/2019
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with your new combi boiler installation. It’s great to hear the process was easy to arrange and that the installation itself was carried out efficiently. We always aim to deliver reliable boiler installation services with clear communication and minimal disruption. We’re also glad the team’s expertise, enthusiasm, and courtesy stood out throughout the job. Providing high-quality plumbing and heating work alongside clear explanations is always a key priority for us. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Very competent and diligent
Customer Service
Quality
Value
Allstar Systems put in a new hot water system for us, using the existing boilers but installing a new hot water cylinder, new circulation pumps and new controls. They did a great job and I highly recommend them on the basis of our experience. Will made a couple of visits to assess the situation and recommend the solution which he took time to explain. His quote came back quickly and he kept in touch so that I had confidence that the work would be undertaken when planned – which it did. After installation we discovered a problem with some obstructions in the cold water supply (which was totally unrelated to the work on the hot water system that Allstar Systems had installed) … Will and his team came back at very short notice to investigate, identify the problem and resolve it. What was particularly impressive was that Will understood the urgency for us of resolving the issue before the next weekend (when we had new guests renting the property) and went out of his way to deal with the issue, working late and fitting in additional visits around his existing schedule of work with other clients. My overall impression has been that Will is both highly competent (we have a relatively complicated heating set up for a large house) and committed to delivering great customer service.
Customer in Greater London Posted on 02/04/2019 , work completed 28/03/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you’re happy with your new hot water system upgrade. It’s great to hear the design and installation of your new hot water cylinder, circulation pumps, and controls has improved the performance of your existing boiler system. We always aim to deliver efficient hot water system solutions tailored to more complex heating setups. We’re also glad Will took the time to assess the system properly, explain the recommended solution clearly, and keep communication consistent from quotation through to installation. Clear planning and reliable scheduling are key parts of our plumbing and heating service. It’s especially good to hear the team could return quickly to resolve the unrelated cold water supply issue ahead of your guest arrival. Responding promptly in urgent situations and prioritising heating and water system reliability is always important to us. Thank you for recognising both the technical expertise and customer care shown throughout. We really appreciate your recommendation and for choosing Allstar Systems for your hot water system installation and ongoing plumbing and heating support.
Excellent service
Customer Service
Quality
Value
This is the second time I have used AllStar: once to fix a bad repair done by another plumber and subsequently a routine boiler service. On both occasions the service has been excellent and competitively priced. For today's boiler service I was given some very clear and helpful advice regarding possible issues with my heating system. I will definitely be using AssStar again and would thoroughly recommend them.
Customer in Norfolk Posted on 06/03/2019 , work completed 06/03/2019
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased you’ve continued to have a positive experience with Allstar Systems. It’s great to hear that both the earlier repair work and your recent boiler servicing were carried out to a high standard and at a competitive price. We always aim to deliver reliable boiler servicing, boiler repairs, and wider heating system support with clear communication throughout. We’re also glad the advice provided during your service was helpful and gave you a clearer understanding of your heating system and any potential issues to keep an eye on. Providing honest, practical guidance is a key part of our plumbing and heating service. Thank you for your continued trust in Allstar Systems and for your recommendation—we really appreciate your support.
Great service
Customer Service
Quality
Value
Smooth process from start to finish. Lost all hot water and heating and they responded quickly, coming over to see things and quote within days. Was the most competitive quote received from a bunch with great Warrenty perk. Arranged a time to come at short notice and the work was carried out to a high standard. Everything was explained to me as they went along which was nice. New boiler installed and working within hours. Would definitely recommend.
Customer in Norfolk Posted on 22/02/2019 , work completed 22/02/2019
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with your new boiler installation and the service from the team. It’s great to hear the process was smooth from start to finish, with a quick response when you lost heating and hot water. We always aim to provide fast, reliable boiler installation services, especially in urgent situations where restoring comfort is a priority. We’re glad the quotation process was clear and competitive, and that the warranty options added extra peace of mind. It’s also good to hear the installation was arranged quickly and completed efficiently, with the new boiler up and running within hours. We’re pleased the team kept you informed throughout the work and delivered a high standard of installation. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation and heating support—we really appreciate it.
First class job
Customer Service
Quality
Value
Heating and hot water broke on Sunday afternoon, picked Allstar Systems based on their excellent online reviews and was delighted I did. Called them on the Monday and they were round first thing on Tuesday morning. Great bunch of guys, Will instantly made me feel that whatever the problem was it would be sorted quickly. Although it turned out to be more difficult than anticipated, in a little over 3 hours I was left with heat, hot water and a heating system that works better than it did before. I would definitely recommend this company for friendly reliable and knowledgeable service.
Customer in Norfolk Posted on 12/02/2019 , work completed 12/02/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you chose Allstar Systems after your heating and hot water breakdown. It’s great to hear the team were able to attend promptly and assess the issue quickly the next morning. We always aim to provide reliable boiler repairs and heating system support, especially when customers are left without hot water or heating. We’re glad Will was able to give you confidence from the start and that, even with a more complex fault than expected, the system was fully restored within a few hours. Delivering efficient heating system repairs and improving performance where possible is always a key priority for our plumbing and heating team. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Sudden hot water failure!
Customer Service
Quality
Value
All problems professionally repaired within 24 hours, brilliant service, high quality parts fitted at competitive prices! Highly recommended with confidence, many thanks!
Customer in Norfolk Posted on 01/02/2019 , work completed 31/01/2019
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased we could get everything repaired quickly for you. It’s good to hear the issues were resolved within 24 hours and that you were happy with the quality of the parts fitted. We always aim to provide reliable boiler repairs and plumbing and heating solutions using high-quality components at fair, competitive prices. We’re also glad you felt confident recommending our service. Fast response times and professional workmanship are always a priority for our team. Thank you for choosing Allstar Systems—we really appreciate your support.
Finally a plumber I can trust.
Customer Service
Quality
Value
Will came to my rescue. Within 24 hours of receiving my phone call the fault was diagnosed and within 48 hours, the part was ordered installed and the boiler was working better than ever. Will then took the time to make sure that the boiler was serviced properly and did not leave until all radiators were working to their optimum. All this on a Saturday night, who could ask for more? I will definitely use AllStar Systems in the future.
Customer in Norfolk Posted on 06/01/2019 , work completed 05/01/2019
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased Will was able to help you so quickly and get your heating system back up and running. It’s great to hear the fault was diagnosed within 24 hours and resolved shortly after, with the correct part sourced and installed efficiently. We always aim to provide fast, reliable boiler repairs and heating system support, especially when customers are left without heat and hot water. We’re also glad Will took the time to fully service the boiler and ensure all radiators were working at their best. Delivering thorough heating system performance checks alongside repairs is always a key part of our service. It’s especially good to hear the support extended into the evening when needed, and that everything was left working better than before. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your trust and support.
New Worcester boiler
Customer Service
Quality
Value
Finally found a decent heating engineer. Our old boiler kept giving us problems rang allstarr systems and spoke to Will.Cannot speak highly enough of will willing to go that extra mile discussing all options on what we should do.Had a new Worcester boiler fitted,very efficient and very tidy and on time etc. Looking forward to using will again for our annual services thanks will
Customer in Norfolk Posted on 15/12/2018 , work completed 23/10/2018
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’ve finally found a heating engineer you can rely on. It’s great to hear Will took the time to go through all your options and provide clear advice on your old boiler issues. We always aim to deliver honest guidance alongside reliable boiler installation and heating system solutions, so you can make informed decisions. We’re glad the new Worcester Bosch boiler installation was carried out efficiently, on time, and to a high standard, with everything left clean and tidy. Providing dependable central heating and hot water solutions with minimal disruption is always a priority for our team. It’s also great to hear you’re looking forward to future boiler servicing with us. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Great job
Customer Service
Quality
Value
We had Will and his team in to locate and put right a leak in the central heating system. This was finally discovered, as feared, under the solid floor in the kitchen. At this point Will suggested they re-route the pipe work through the wall and under the hallway so as to avoid digging up the floor. This was a huge and potentially very disruptive job but Will and his team were fantastic in all respects working with great professionalism and care to minimise disruption and to the highest of standards. The attention to detail is immaculate. At each point in the job Will made sure that we were told and understood what was happening and the possible implications. The job was carried out to schedule and before they left everything was carefully put back in place. I would recommend Allstar systems with complete confidence, and would certainly employ them again.
Customer in Norfolk Posted on 11/12/2018 , work completed 28/11/2018
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’ve finally found a heating engineer you can rely on. It’s great to hear Will took the time to discuss all options and provide clear, honest advice on your old boiler issues. We always aim to deliver trusted guidance alongside reliable boiler installation and heating system solutions, helping customers make informed decisions. We’re glad your new Worcester Bosch boiler installation was completed efficiently, on time, and to a high standard, with everything left clean and tidy. Providing dependable central heating and hot water systems with minimal disruption is always a key focus for our team. It’s also great to hear you’re looking forward to future boiler servicing with us. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Damn good!
Customer Service
Quality
Value
Kept to word, helpful well mannered. Informed about everything, calls replied to. Very tidy all round high standard job. Thanks
Timothy, Norfolk Posted on 06/12/2018 , work completed 06/12/2018
The trader replied (on 24/04/2026)
Kept to word, helpful well mannered. Informed about everything, calls replied to. Very tidy all round high standard job. Thanks
Great Job Done - Thanks Will & Team
Customer Service
Quality
Value
We had a new kitchen fitted and shower room just under two years ago and my builder recommended the services of Allstar Systems. I found Will and his team to be very efficient, trustworthy and hardworking. So as we needed a new boiler I called on Will to fit it for us. Could not have asked for better service. He fitted new boiler, did a power flush and removed our old back boiler and gas fire. Our indoor stopcock was broken and Will came back a few days later to fit a new stopcock for us. There was no mess to clear up afterwards everything was cleared away. I would thoroughly recommend Will and would have no hesitation in calling on his services again.
Christine Cole Posted on 08/11/2018 , work completed 08/11/2018
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you chose Allstar Systems again for your new boiler installation. It’s great to hear the team left a strong impression during your earlier kitchen and shower room work, and that you felt confident calling us back for your boiler replacement. Trust and consistency are very important in plumbing and heating services, so we really appreciate that loyalty. We’re glad the new boiler installation, power flush, and removal of your old back boiler and gas fire were all completed efficiently and to a high standard. Upgrading older heating systems like this can make a big difference to reliability and efficiency. It’s also good to hear the additional stopcock replacement was handled promptly and that everything was left clean and tidy afterwards. We always aim to deliver complete plumbing and heating solutions with minimal disruption. Thank you for your recommendation and for choosing Allstar Systems again—we really appreciate your continued support.
Excellent work, highly recommended
Customer Service
Quality
Value
Will and the team at Allstar Systems replaced an old boiler for us with a new combi boiler. Delighted with the service provided from beginning to end. Excellent communication from Will right from the start. When it came to doing the job the team worked to a very high standard and completed the work in good time. Have already booked again to do some more work and would happily recommend.
Gazwood Posted on 07/10/2018 , work completed 07/10/2018
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new combi boiler installation and the service from Will and the team. It’s great to hear communication was clear from the very beginning, as we always aim to provide honest advice alongside reliable boiler installation and heating system solutions. We’re glad the installation was completed efficiently and to a high standard, with the team working neatly and within a good timeframe. Delivering dependable central heating and hot water systems with minimal disruption is always a key priority for us. It’s also great to hear you’ve already booked us again and would confidently recommend our service. Thank you for choosing Allstar Systems—we really appreciate your support.
Leaking cistern repaired very efficiently
Customer Service
Quality
Value
Ashley tackled a difficult job in a confined space efficiently and without any comments on how awkward it was. I was very pleased with his work and the quick response I got from Allstar to solve my problem.
Frances Posted on 14/09/2018 , work completed 14/09/2018
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with the service from Ashley and the team. It’s good to hear the job was handled efficiently, even in a confined and challenging space. We always aim to deliver reliable plumbing and heating repairs with a professional approach, no matter how awkward the conditions may be. We’re also glad you were happy with the quick response from Allstar Systems to get the issue resolved promptly. Providing fast, effective support for plumbing and heating problems is always a priority for us. Thank you for choosing Allstar Systems—we really appreciate your support.
Excellent job
Customer Service
Quality
Value
Allstar Systems were called to my property to flush the central heating system. All the work was carried out to a very high standard. I will definitely be using this company again.
Nigelp Posted on 10/09/2018 , work completed 10/09/2018
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased you’re happy with the central heating system power flush. It’s great to hear the work was completed to a high standard. A thorough power flush can make a big difference to heating efficiency and overall system performance, so we always aim to carry it out carefully and effectively. We’re glad you were satisfied with the service and would consider using Allstar Systems again. We really appreciate your support and look forward to helping you in the future with any boiler servicing, heating repairs, or plumbing and heating work.
Friendly, reliable and very helpful
Customer Service
Quality
Value
Will and his team came and assessed our old heating system, made very useful suggestions for improvements (e.g. the discreet installation of an additional small radiator inside a window seat) and then installed a new boiler with a minimum of mess and disruption. They were courteous, punctual and hard working. Our new boiler (Worcester Bosch) is now very quiet and at the first test of the central heating system, everything works beautifully. It is now August and very hot, i.e. we have only used the boiler for hot water at this point. While Will worked at our house, he also detected that our pressurized hot water system was not installed correctly, which was potentially dangerous. He explained the problem in great detail and took this up with the bathroom company who had installed the system only 2 years ago. It turned out the installer did not have the correct registration and was not certified to install such a system. Will agreed with the installer that they would pay the bill for the corrective work and ensured that we were left safe at all times. I would thoroughly recommend Will and his team and will use him in future for yearly inspections and maintenance.
Dagmar Posted on 12/08/2018 , work completed 12/08/2018
The trader replied (on 24/04/2026)
Thank you for your fantastic and detailed feedback. We’re really pleased you’re happy with your new Worcester Bosch boiler installation and the overall heating system upgrade. It’s great to hear the initial assessment helped identify practical improvements, including the additional radiator solution, and that the installation itself was completed with minimal mess and disruption. We always aim to deliver efficient boiler installation and central heating upgrades with a clean and professional approach. We’re also glad the new system is running quietly and performing well, even with just hot water use so far. Ensuring reliability and efficiency from day one is always a priority. It’s especially important that the issue with the pressurised hot water system was identified and addressed. Safety and compliance are essential in all plumbing and heating work, and we’re pleased this was resolved properly to leave your system safe and correctly installed. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation and ongoing heating system care—we really appreciate your trust and support.
Prompt and friendly service.
Customer Service
Quality
Value
The 46 year old stop valve on my incoming mains water supply suddenly started to drip. Phoned Allstar , Saturday pm and although very busy, they fitted in a visit the next Monday. The replacement valve needed to be ordered from a specialist supplier, but as a temporary measure the engineer replaced the valve and stopped the leak! Fabulous service.
Alan, Norfolk Posted on 16/07/2018 , work completed 16/07/2018
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased we could help quickly when your mains stop valve started leaking. It’s good to hear the team were able to arrange a visit on the following Monday despite a busy schedule. We always aim to respond promptly to urgent plumbing issues, especially where there is a risk of water damage. We’re also glad a temporary solution was put in place straight away to stop the leak while the correct specialist replacement valve was sourced. Providing reliable plumbing repairs and practical short-term fixes where needed is an important part of our service. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Rapid response
Customer Service
Quality
Value
Our tenants boiler finally died on a Saturday. I emailed Will on Monday, he called straight back. He was there Tuesday to prepare a quote. He even tried to restart the old boiler. He and his team (Ash & Baki) were back on Saturday. They worked from 8-6 to replace and upgrade gas supply. Will made the installation more difficult for himself by protecting the existing tiling & boxing. Most would have ripped it out.
Martin, Norfolk Posted on 30/06/2018 , work completed 30/06/2018
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased we could support your tenant quickly when the boiler failed. It’s great to hear Will responded promptly, attended to assess the system, and even attempted to restart the existing boiler before recommending the next steps. We always aim to provide honest boiler repair and replacement advice, along with practical options that suit both landlords and tenants. We’re also glad the installation and gas supply upgrade were completed efficiently over the full day by Will, Ash, and Baki. Delivering reliable boiler installation and heating system upgrades while maintaining high standards is always a priority for our team. It’s especially appreciated that care was taken to protect your existing tiling and boxing rather than removing it unnecessarily. Respecting the property and minimising disruption is central to how we work. Thank you for your recommendation and for choosing Allstar Systems for your boiler replacement and heating system upgrade—we really appreciate your trust.
Excellent job done!
Customer Service
Quality
Value
Replacement of oil fired combi boiler. Initial quote detailed as to work to be carried out and priced reasonably. Installation completed on time by Will and his team in friendly, efficient manner with thorough explanation of work at all stages. Excellent communication and responds quickly to e-mails and phone calls. Would highly recommend.
Chris, Norfolk. Posted on 07/06/2018 , work completed 07/06/2018
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased you’re happy with your oil-fired combi boiler replacement. It’s great to hear the initial quotation was clear, detailed, and fairly priced. We always aim to provide transparent advice alongside reliable boiler installation and heating system upgrades so you know exactly what to expect from the start. We’re also glad the installation was completed on time and carried out in a friendly, efficient manner. Delivering dependable heating solutions, whether that’s an oil boiler replacement or full system upgrade, is always a key focus for our team. It’s especially good to hear communication was strong throughout and that everything was clearly explained at each stage of the work. Thank you for your recommendation and for choosing Allstar Systems for your boiler installation and heating support—we really appreciate it.
Courteous and professional
Customer Service
Quality
Value
Came to fit replacement Combi boiler. Turned up promptly, were good to deal with and efficient throughout. Would use them again and happy to recommend.
Peter, Norfolk Posted on 21/02/2018 , work completed 21/02/2018
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with your new combi boiler installation. It’s good to hear the team arrived promptly and carried out the work efficiently from start to finish. We always aim to deliver reliable boiler installation and heating system upgrades with minimal disruption and clear communication throughout. We’re also glad you found the team easy to deal with and professional on site. Providing dependable plumbing and heating services that customers feel confident recommending is always our goal. Thank you for choosing Allstar Systems—we really appreciate your support.
Worcester Bosch Boiler
Customer Service
Quality
Value
Very pleased, same boiler as quoted with British Gas, similar price but with 10 year parts and Labour Guarantee, (instead of a flimsy 5 year Warranty) Was very helpful and waited for Hours in the cold for British Gas to come and sort out a supply problem. Always responds to calls, texts and emails. Very Professional.
Boddy2004 Posted on 01/02/2018 , work completed 01/02/2018
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with your new boiler installation and the service provided. It’s good to hear the pricing was clear and competitive, along with the added peace of mind of a 10-year parts and labour guarantee on your boiler installation. We always aim to provide strong long-term value alongside reliable heating system upgrades. We’re also glad the support provided during the British Gas supply issue helped, even in difficult conditions. Going the extra mile and ensuring customers are not left without heating is always important to us. It’s great to hear communication was consistently prompt and professional across calls, texts, and emails. Thank you for choosing Allstar Systems—we really appreciate your support.
Very Good Job
Customer Service
Quality
Value
Very Good Job.
John, Norfolk Posted on 26/01/2018 , work completed 26/01/2018
The trader replied (on 24/04/2026)
Thank you for your feedback. We’re really pleased you’re happy with the work carried out. We always aim to deliver reliable boiler installation, boiler servicing, and heating system support to a high standard, with clear communication and tidy workmanship throughout. Thank you for choosing Allstar Systems—we really appreciate your support.
Excellent work
Customer Service
Quality
Value
Excellent work from Allstar Systems. A prompt and thorough solution to my heating problems. Allstar are tidy, efficient and thorough and I am confident I have a good boiler now.
Helen, Norfolk Posted on 17/12/2017 , work completed 17/12/2017
The trader replied (on 24/04/2026)
Thank you for your excellent feedback. We’re really pleased you’re happy with the service from Allstar Systems. It’s great to hear the heating issue was resolved quickly and thoroughly. We always aim to provide reliable boiler repairs and heating system solutions that restore full performance and peace of mind. We’re also glad the team’s tidy and efficient approach stood out during the work. Delivering high-quality boiler installation and heating system support, while keeping disruption to a minimum, is always a priority. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Competent profession installers
Customer Service
Quality
Value
William and his team arrived on time and immediately got on with the job which was to replace an existing boiler in kitchen with a new combine boiler in the loft. Job took the two days specified. Unfortunately a leak developed under the kitchen floor, No fault of William, this was repaired as soon as they could coming especially on a Saturday morning to do so.
Peter Norwich Posted on 10/12/2017 , work completed 10/12/2017
The trader replied (on 24/04/2026)
Thank you for your great feedback. We’re really pleased you’re happy with your new combi boiler installation and the service from William and the team. It’s good to hear the installation was completed on time and as planned over the two days, with the team working efficiently to move your heating system from the kitchen to the loft. We always aim to deliver reliable boiler installation and heating system upgrades with minimal disruption. We’re also glad the team responded quickly when the unexpected leak occurred under the kitchen floor. Even when issues are outside the original scope, we always do our best to resolve them promptly and safely, including coming out at short notice where needed. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Professional, knowledgeable, nice.
Customer Service
Quality
Value
William and his team worked all day and much of the evening to fill a rear boiler and cylinder. William and his team were a pleasure to have in the house. Williams passion to do the best job possible was clear. They communicated clearly what was needed and have done a fantastic job.
Kai, Norfolk Posted on 22/11/2017 , work completed 22/11/2017
The trader replied (on 24/04/2026)
Thank you for your fantastic feedback. We’re really pleased you’re happy with your new boiler and hot water cylinder installation. It’s great to hear William and the team worked hard throughout the day and into the evening to complete the job to a high standard. We always aim to deliver reliable boiler installation and hot water system upgrades with care, efficiency, and minimal disruption. We’re also glad the team were a pleasure to have in your home and that communication was clear throughout the process. Providing honest advice, explaining each stage of the work, and ensuring customers feel confident in their heating system is always a priority. It’s especially good to hear William’s commitment to quality and doing the job properly stood out. Thank you for your recommendation and for choosing Allstar Systems—we really appreciate your support.
Helped us out at short notice
Customer Service
Quality
Value
William at Allstar systems helped us out at short notice when our boiler packed in and needed replacing, despite it clearly being a very busy time of year. We were happy with the service provided and very grateful for the effort that went into fitting us in at such short notice.
BrettM Posted on 19/11/2017 , work completed 19/11/2017
The trader replied (on 24/04/2026)
Thank you for your kind feedback. We’re really pleased William could help you at short notice when your boiler needed replacing. It’s great to hear the team were able to step in during a busy period and arrange a quick solution for your heating system. We always aim to provide reliable boiler installation and heating support, especially when customers are left without heat or hot water. We’re also glad you were happy with the service provided and appreciated the effort made to fit the work in quickly. Thank you for choosing Allstar Systems—we really appreciate your support.
Professional and Competent
Customer Service
Quality
Value
I needed an urgent solution to a leaking hot water cylinder in an elderly relatives flat. Allstar Systems provided sound advice and options, provided competitive estimates, carried out the work quickly, competently and professionally. Couldn't have asked for better service. Highly recommended.
S, Norfolk Posted on 11/11/2017 , work completed 11/11/2017
The trader replied (on 24/04/2026)
Thank you for your kind and detailed feedback. We are very pleased we could assist quickly with the leaking hot water cylinder in your relative’s flat. Firstly, we understand how urgent hot water cylinder issues can be, especially in vulnerable households. Therefore, it is great to hear that our team provided clear advice, practical options, and competitive estimates. Additionally, we are glad the work was completed quickly, competently, and to a professional standard. Our engineers always aim to deliver reliable plumbing and heating solutions, particularly in emergency situations involving hot water systems. Moreover, we focus on clear communication so customers can make informed decisions with confidence. Finally, we really appreciate your recommendation and trust in Allstar Systems. If you ever need support with heating repairs, boiler services, or plumbing issues in the future, we are always here to help.
Excellent Service
Customer Service
Quality
Value
Arrived on time. Didn’t stop working. Explained what was required after power-flush of complete system. Did not charge labour for fitting of new pump. Did not leave property until all radiators were working properly and left property spotless. I would have no hesitation in recommending Allstar
Allstar Posted on 15/10/2017 , work completed 15/10/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear that you were impressed with the punctual arrival and the strong work ethic demonstrated throughout the power flush of your heating system. It is especially good to know that our engineer worked continuously until the job was fully completed to a high standard. We also appreciate your comments regarding the clear explanation of the work required after the system flush. Clear communication is a key part of our central heating and plumbing service, so it is great to hear this made a positive difference. Additionally, we are glad you were happy with the installation of the new pump and that no labour charge was applied for this part of the work. We always aim to be fair and transparent when carrying out heating repairs and upgrades. Furthermore, it is excellent to hear that all radiators were left working properly before completion and that your property was left clean and tidy. Attention to detail is something we take real pride in across all plumbing and heating services. Finally, thank you for your recommendation. We truly appreciate your support and are always here if you need help with your boiler, central heating system, or future plumbing work.
Professional
Customer Service
Quality
Value
Finally a company you can trust, not a bunch of cowboys. From start to finish 100% professional. Would only use this company in the future.
Daniel, Norfolk Posted on 10/10/2017 , work completed 10/10/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear that you found our service fully professional from start to finish. From the initial contact through to completion, we always aim to deliver reliable plumbing and heating services with clear communication and consistent workmanship. Furthermore, it is great to know you felt confident in the service provided. Trust is especially important when dealing with boiler installation, central heating repairs, and general plumbing work, so your comments mean a great deal. As a result, we are very grateful for your intention to use Allstar Systems again in the future. We look forward to supporting you whenever you need assistance with heating engineers, boiler servicing, or plumbing solutions.
My Review
Customer Service
Quality
Value
Excellent service, 100% professional.
Vincent, Norfolk Posted on 26/09/2017 , work completed 26/09/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear you were happy with the service and found our team 100% professional. We always aim to deliver high-quality plumbing and heating services with clear communication, reliable workmanship, and a strong focus on customer satisfaction. Moreover, it is great to know this standard was reflected in your experience. We truly appreciate you taking the time to leave your review. If you ever need support in the future with boiler servicing, central heating repairs, or general plumbing work, we will be happy to help.
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear you were happy with the service and found our team 100% professional. We always aim to deliver high-quality plumbing and heating services with clear communication, reliable workmanship, and a strong focus on customer satisfaction. Moreover, it is great to know this standard was reflected in your experience. We truly appreciate you taking the time to leave your review. If you ever need support in the future with boiler servicing, central heating repairs, or general plumbing work, we will be happy to help.
Professional and knowledgeable
Customer Service
Quality
Value
Good communication and clear explanation of issue and solution. Very tidy and polite.
Jade, Norfolk Posted on 21/09/2017 , work completed 21/09/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear that you were happy with the communication and the clear explanation of both the issue and the solution. We always aim to make plumbing and heating work easy to understand, so customers can feel confident in the decisions being made. Furthermore, it is great to know you found our team tidy and polite throughout the visit. Respecting your home and maintaining a clean working area is an important part of our service, especially during boiler repairs, central heating work, and general plumbing jobs. We really appreciate you taking the time to leave your review. If you need any further help in the future, we are always here to assist.
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear that you were happy with the communication and the clear explanation of both the issue and the solution. We always aim to make plumbing and heating work easy to understand, so customers can feel confident in the decisions being made. Furthermore, it is great to know you found our team tidy and polite throughout the visit. Respecting your home and maintaining a clean working area is an important part of our service, especially during boiler repairs, central heating work, and general plumbing jobs. We really appreciate you taking the time to leave your review. If you need any further help in the future, we are always here to assist.
My review
Customer Service
Quality
Value
First class!
Peter, Norfolk Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased you were so happy with our plumbing and heating services and found everything first class. It is great to know our professional heating engineers delivered a smooth and reliable service from start to finish. We always aim to provide high-quality emergency plumbing repairs, boiler and heating solutions, and general plumbing work with clear communication and dependable workmanship. Furthermore, we are glad the experience met your expectations and gave you confidence in our service. Thank you again for your support and recommendation. We are always here for any future boiler servicing, central heating repairs, or plumbing needs you may have.
Emergency plumbing job, completed professionally.
Customer Service
Quality
Value
We needed a shower and toilet fixed within a narrow time window, as we were about to go on holiday. Allstar responded quickly, discussed the options regarding parts and dealt with the whole problem in a calm, professional, and friendly manner.
James, Norfolk Posted on 19/09/2017 , work completed 19/09/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased we could help quickly with the shower and toilet repairs, especially within your tight pre-holiday time window. It is always important to us to respond promptly when plumbing issues arise, particularly when customers are about to travel. Furthermore, we are glad you found our team able to clearly discuss the available parts options and provide practical solutions. Clear communication and honest guidance are key parts of our plumbing and heating service, so it is great to hear this made the process easier for you. In addition, it is good to know the work was handled in a calm, professional, and friendly manner from start to finish. We always aim to keep situations like this as stress-free as possible. Finally, thank you for your recommendation. We really appreciate your support and are here whenever you need help with plumbing repairs, heating systems, or urgent household issues in the future.
Excellent, efficient work.
Customer Service
Quality
Value
William and his colleague advised me on removing an old gas fire and sealing off chimney. First-class job was done. Very tidy and efficient, kept advised of arrival time. Very pleased with work done, I would use again.
David, Norfolk Posted on 11/09/2017 , work completed 11/09/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear that William and the team provided clear advice and carried out the removal of your old gas fire and chimney sealing to a high standard. It is great to know the work was completed as a first-class heating and gas service. We always aim to deliver professional gas fire removal, chimney sealing, and wider heating system work with a strong focus on safety, efficiency, and tidy workmanship. Therefore, it is good to hear the team remained efficient throughout and kept you updated on arrival times. Furthermore, we are glad you were very happy with the finished result and overall service experience. Thank you again for your recommendation. We really appreciate your support and would be happy to help with any future plumbing, boiler, or heating system work.
Brilliant
Customer Service
Quality
Value
Very helpful and professional, fantastic service from William Smith. Would 100% recommend him. Great fast service and not pushy. Very friendly.
Alice, Norfolk Posted on 09/09/2017 , work completed 09/09/2017
The trader replied (on 25/04/2026)
Thank you for your feedback. We are really pleased to hear you were happy with William Smith’s professional and friendly service. It is great to know he provided fast and reliable plumbing and heating support when you needed it. Furthermore, we are glad the experience felt helpful without any pressure. We always aim to offer honest advice, clear options, and non-pushy service for all boiler and plumbing work. In addition, it is excellent to hear the communication and overall service met your expectations from start to finish. Thank you again for your recommendation. We really appreciate your support and are always here for future boiler servicing, central heating repairs, or general plumbing services.
Met all my requirements
Customer Service
Quality
Value
You, Allstar system's did meet all my requirements and expectations. I felt safe that I was in good and trusted hands, which means a lot. A genuine team and people, left my place spotless and after service, 2nd to none.
Bradley, Norfolk Posted on 08/09/2017 , work completed 08/09/2017
Outstanding service
Customer Service
Quality
Value
I'm really pleased with the job that William carried out in my property. He was polite and clean when working with an attention to detail. Will replaced all of my radiators in my house as advised and increased the size of my boiler. He also installed a new hot water tank and installed a shower pump to increase pressure to showers and bath. I would use Allstar systems again and recommend to others.
Buppha Posted on 07/09/2017 , work completed 07/09/2017
Excellent
Customer Service
Quality
Value
Power flushed heating system and installed thermostatic radiator valves.
Colin, Norfolk Posted on 01/09/2017 , work completed 01/09/2017
Amazing Job
Customer Service
Quality
Value
So pleased with the work we received, great professional attitude. Will definitely be using them again.
Sara, Norfolk Posted on 31/08/2017 , work completed 31/08/2017
Very pleased
Customer Service
Quality
Value
Call out time excellent and service outstanding. Polite and courteous. Very very pleased.
Ann, Norfolk Posted on 29/08/2017 , work completed 29/08/2017
Very professional and very prompt
Customer Service
Quality
Value
Finished job promptly. Very clean and tidy workers and also very polite.
Sara, Norfolk Posted on 24/08/2017 , work completed 24/08/2017
Excellent Service
Customer Service
Quality
Value
Prompt and efficient service. Would definitely use again.
Ann, Norfolk Posted on 22/08/2017 , work completed 22/08/2017
Great job
Customer Service
Quality
Value
The team did a great professional job. Friendly, polite and courteous. I am really pleased with the work. I can't believe how tidy they are, no mess on completion. I would recommend. Thank you for all your hard work.
Kirsty, Norfolk Posted on 19/08/2017 , work completed 19/08/2017
Highly Recommended
Customer Service
Quality
Value
Excellent installation. Great service with helpful advice.
Jay, Norfolk Posted on 18/08/2017 , work completed 18/08/2017
professional, Friendly and Quick
Customer Service
Quality
Value
Thanks to Will and his colleague for fixing our boiler. They were professional, helpful and completed the job quickly with no disruption. Will was also great at keeping in touch to book our visit and arrived when he said he would. He was also flexible and accommodating to our availability. Highly recommended.
Lois, Norfolk Posted on 18/08/2017 , work completed 18/08/2017
Excellent job, very professional
Customer Service
Quality
Value
William fitted a new boiler and removed the old one professionally and efficiently. Will definitely use again.
Colin, Norfolk Posted on 12/08/2017 , work completed 12/08/2017
Boiler Plume Extension
Customer Service
Quality
Value
Found Allstar systems via which trusted trader, initial phone call satisfied me that William understood the specific plume extension issues with our boiler. He came when stated, did the work in the estimated time, cleared up and checked as per his quotation. Will use Allstar again in the future.
Martin, Norfolk Posted on 02/08/2017 , work completed 02/08/2017
Job Well Done
Customer Service
Quality
Value
We had a total bathroom refit. Allstar has also done a new boiler system for us and refit of downstairs cloakroom. All work was done to what we wanted. Very clean, tidy workers, nothing to much trouble. We often recommend these boys. William made sure we had quality fixture and fittings and this shows in the final furnish. Well done boys.
Karen, Norfolk Posted on 03/07/2017 , work completed 03/07/2017
Excellent. Highly recommended
Customer Service
Quality
Value
Allstar Systems provide a really excellent service. Dependable and reliable and the standard of work is sound and thorough. We have used Allstar Systems on several occasions, one very big job was replacing our old boiler and Will Smith gave honest and helpful advice and the fitting was carried out with minimum disruption. Very tidy and polite. I can't recommend this company highly enough.
S. Kielty Posted on 21/06/2017 , work completed 21/06/2017
Great Service
Customer Service
Quality
Value
Great job, very professional, would highly recommend.
Emily, Norfolk Posted on 10/06/2017 , work completed 10/06/2017
Exceptional Professionalism
Customer Service
Quality
Value
I was very impressed when Ashley came to service my boiler. Showed up on time, done a very good job and very friendly. Will definitely use again.
Arin, Norfolk Posted on 09/06/2017 , work completed 09/06/2017
Outstanding service
Customer Service
Quality
Value
I recently renovated my property and was in need of a new full heating system and bathroom after many quotes and meetings from different company's I decided to go with all star systems.will came across very well mannered an professional he talked me through every stage of the job. will and his team installed a full pressurised system and bathroom the workmanship was outstanding and was very neat and tidy would not hesitate to use them again !!!!!! Very pleased all round
Post21 Posted on 31/03/2017 , work completed 31/03/2017
5 star all round. Top company
Customer Service
Quality
Value
From start to finish it has been smooth sailing, Will and his guys are a pleasure to be around and super efficient. Even when they are not on site will is always there with help and advice over the phone. I have used Will to repair a previous boiler, fit an outside tap and over the last couple of days they have fitted a brand new boiler :). I would recommend to anyone and nice to have someone now who is reliable, Polite, knowledgeable and very reasonably priced. Thank you so much for all of your help :)
Josh Allum Posted on 28/03/2017 , work completed 28/03/2017
Friendly and efficient
Customer Service
Quality
Value
Generally excellent service, prompt and friendly. Tidy and thorough.
John, Norfolk Posted on 13/03/2017 , work completed 13/03/2017
Great follow up
Customer Service
Quality
Value
William and his team renewed some of my radiators giving me good advice on how to forestall further rust problems as well as fixed a troublesome toilet. They were thorough and gave great follow up service. Thanks.
Kathy worsencroft Posted on 05/03/2017 , work completed 05/03/2017
Attentive, professional team; excellent workmanship - highest recommendation
Customer Service
Quality
Value
Will, the Allstar owner, at the call-out visit, gave a straight forward appraisal of the old boiler, advised on a replacement and carried out the installation of the new boiler in less than a week. The work on the new boiler was completed in one day by Will and his skilled team - their workmanship was excellent, professional and timely and they worked tidily and gave advice on progress at every stage. I would be more than happy for them to return if other work were required and cannot recommend Allstar Systems highly enough.
Amanda Posted on 22/02/2017 , work completed 22/02/2017
My Review
Customer Service
Quality
Value
Hard working, reliable and trustworthy.
Lisa, Norfolk Posted on 21/02/2017 , work completed 21/02/2017
Extremely good
Customer Service
Quality
Value
Will came to install a complete central heating system, plumbing works for kitchen and cloakroom, installation of a new shower room to include pipework and connection of shower, toilet and basin. The central heating system installed is extremely good. It is economical and efficient. The quality of the plumbing work was excellent and there was real attention to detail in all the work that was undertaken by All Star Systems. Will is extremely knowledgeable and keen to provide systems that work effectively. We were really pleased with the work he and his assistant did for us.
C, Norwich Posted on 30/12/2016 , work completed 30/12/2016
My Review
Customer Service
Quality
Value
Excellent and professional
Marcus, Norfolk Posted on 14/10/2016 , work completed 14/10/2016
Excellent workmanship
Customer Service
Quality
Value
Allstar recently installed a new boiler and fittings. As I rent the property out the carried out the work very quickly to an excellent standard. Will the owner explained every thing in plain language and when they finished the job he came back to explain how everything worked. I would have no hesitation in using Allstar again or recommending them to other people.
Ian M Posted on 02/10/2016 , work completed 02/10/2016
They take great pride in their work
Customer Service
Quality
Value
Alistar has installed a full central heating to boiler servicing and shower installation for me. They are punctual, tidy and take great pride in their work and are friendly, always there when there's a problem. I've never had any remedial work required they double check everything before they pack their tools away. They come I tell them what I need and let them get on with it knowing I'm getting a first class job. Sometimes I wish I could find fault but till now I have nothing I could complain about I have had lots of plumbers do work for me but these boys are the best I've ever had and that's the truth.
Which? Trusted Traders Consumer Posted on 18/08/2016 , work completed 18/08/2016
The best in the business
Customer Service
Quality
Value
I am a small builder and have had various work done by alstar trader including full central heating to boiler servicing and shower installation
Which? Trusted Traders Consumer Posted on 18/08/2016 , work completed 18/08/2016
First class workmanship & friendly service
Customer Service
Quality
Value
Had Will round to fit new boilers at two properties & complete re-plumbing at one property. Drainage renewal, new kitchen & new bathroom. It was a first class fitting, on time & to budget, with sound advice and follow-up. There were some remedial works but they were quick to respond & thorough in addressing issues.
Revd, Norwich Posted on 18/06/2016 , work completed 18/06/2016
First rate workmanship, sound & friendly advice
Customer Service
Quality
Value
New boilers at two properties & complete re-plumbing at one property. Drainage renewal, new kitchen & new bathroom.
Which? Trusted Traders Consumer Posted on 18/06/2016 , work completed 18/06/2016
Very skilled and knowledgeable
Customer Service
Quality
Value
Will came to put in a new bathroom suite for us and he finished the work to a high spec and rearranged the layout of the suite where other tradesmen said it couldn't be done. He also installed our central heating from scratch. For his age, he is very skilled and knowledgeable. He works hard and takes pride in his work. Due to problems within our housing structure some jobs did overrun and he was also busy with other work but that happens when you are a successful independent tradesperson. But he deals with it well and the end result was great.
DQuinn, Norwich Posted on 10/11/2015 , work completed 10/11/2015
Full bathroom installation, Very pleased
Customer Service
Quality
Value
put in a new bathroom suite
Which? Trusted Traders Consumer Posted on 10/11/2015 , work completed 10/11/2015
All Star Systems - a company we would recommend
Customer Service
Quality
Value
Installation of a complete central heating system, plumbing works for kitchen and cloakroom, installation of a new shower room to include pipework and connection of shower, toilet and basin.
Which? Trusted Traders Consumer Posted on 30/12/2014 , work completed 30/12/2014