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Trusted Traders

Alpine Aerials

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5.0

13 Reviews

About

ormed in 2005, a newly founded company with much aspiration and potential for growth. After finding an apparent need and want for our services in the residential and commercial market, we applied very effort in promoting our skills and experienced workforce to ensure we were able to offer a first class service and aim to become an established and recognised name within the Aerial and Satellite industry. We endeavour to offer a local service which is friendly and reliable to assist those who cannot afford the rates of the mainstream companies.

Working within the industry for over 6 years now, we are able to offer a range of packages from basic Sky television, to home network systems and much much more...

What we do

  • Aerial and satellite installers

  • Security equipment suppliers and manufacturers

  • Appliance repairs and servicing

  • More Services

    • satellite tv freesat installation fm dab cctv

Customer reviews

Reviews summary

5.0
13 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Friendly and efficient
Customer Service
Quality
Value
He came to replace my old TV and FM radio aerials which had blown down. I was surprised that unlike another recent reviewer he said he was unable to dispose of the old aerials and mast as he did not have a waste disposal licence. This was no great problem for me but might be for others?
simonsil12/06/2018
Very professional
Customer Service
Quality
Value
Jason and Daniel came to replace a rotten leaking aerial cable from the loft aerial down to the ground floor. They did an excellent and very neat job, placing the cable behind a down pipe so that it is hardly visible - a much better job than the original fitter. Jason is extremely helpful and pleasant and, in passing, also gave me some very good pointers as to the connections between my PVR and the TV, which have made life much easier. Very pleased indeed with the work and I would recommend them highly.
Crawley08/06/2018
Prompt & professional
Customer Service
Quality
Value
Came on time to replace old and outdated TV & Radio aerials. Explained everything clearly, cleared all rubbish away. An excellent job well done.
Ian, Surrey10/05/2018
Couldn't recommend more highly
Customer Service
Quality
Value
Jason was polite and courteous throughout. He quoted the charge up front and arrived at the agreed time. The aerial was promptly fitted with a new cable and chimney attachment. I have arthritis and he broke up the old parts for me and ensured they were safely in the correct bin. He also took time to ensure I understood the revised channels for TV and radio. I couldn't recommend him more highly.
Lewis24/04/2018
Brilliant job
Customer Service
Quality
Value
Jason arrived promptly and was very helpful and friendly. He carried out the work efficiently and left everything tidy. I was very pleased with the TV channels. I would definitely recommend him.
Which? Trusted Traders Consumer06/11/2017
What a Find!
Customer Service
Quality
Value
I was given a Humax Recorder and could not connect it. It seemed that my TV aerial signal was not strong enough. Jason arrived on time, and very soon discovered that the Humax just needed re-tuning. No new aerial needed! Jason was delightful, patient and very knowledgeable. He explained everything so clearly that even a pensioner like me could remember it! He left all my TV machines neatly stored and sorted the cables out. His charges were very reasonable, and I shall be delighted to recommend Alpine Aerials to all my friends.
Anne, Chiswick05/04/2017
Prompt, Polite, Professional - Recommended
Customer Service
Quality
Value
We had a problem with intermittent interference to our TV picture and also to the TV audio. Alpine Aerials checked our installation and fitted a replacement for our 18-year old mast head amplifier/splitter. A thorough explanation of both the problem and solution was provided together with a quote before the work was completed - all within one visit. Result - an improved aerial signal and no more interference! Overall - very pleased with the professional service and the realistic prices.
Enjaybee23/11/2016
Highly Recommended
Customer Service
Quality
Value
Jason was polite, friendly and punctual for both visits. We are a small block of 12 flats and some residents were having issues with the TV signal. Jason assessed that the problem was with the multi switch unit. He clearly explained to me what the problem was, so that I was able to explain to others. We had a previous quote that said the dish needed replaced as well as numerous other additional bells and whistles at a very high price. Jason's assessment of the problem was much more accurate and honest. He left the site tidy and disposed of all his rubbish. Cost was as per the original quote. It's a pleasure to deal with an honest tradesman who is not trying to bamboozle me with technology. Highly recommended and would definitely use again. Helen Atta
Helenatta2211/08/2016
Honest assessment of what was required
Customer Service
Quality
Value
I was having a problem with the reception of my TV in the lounge and another in the back room. These TVs were connected via a splitter. I had had two other aerial engineers from Trusted trader come to my house to access what was required. Both said that they had checked the aerial signal and I needed a new one. Jason established almost immediately that the problem with the splitter. He replaced this and everything worked great at a fraction of the price I had previously been quoted. I would definitely use Jason again.
Andy Douglas11/07/2016
Exemplary
Customer Service
Quality
Value
What a find - excellent work, service, punctuality.
Linda, Surrey16/12/2015