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Trusted Traders

Alpine Aerials

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5.0

23 Reviews

About

ormed in 2005, a newly founded company with much aspiration and potential for growth. After finding an apparent need and want for our services in the residential and commercial market, we applied very effort in promoting our skills and experienced workforce to ensure we were able to offer a first class service and aim to become an established and recognised name within the Aerial and Satellite industry. We endeavour to offer a local service which is friendly and reliable to assist those who cannot afford the rates of the mainstream companies.

Working within the industry for over 6 years now, we are able to offer a range of packages from basic Sky television, to home network systems and much much more...

What we do

  • Aerial and satellite installers

    • Wifi Installations
  • Security equipment suppliers and manufacturers

    • CCTV & video equipment
  • Appliance repairs and servicing

  • More Services

    • satellite
    • tv
    • freesat installation
    • fm dab

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
23 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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New loft Aerial
Customer Service
Quality
Value
I contacted Jason about problems I had with an aerial and booster system I had installed 13 years ago. He came and quickly diagnosed the problem, Installed a new aerial and amplifier and ensured that the TV signal was up to quality for receiving Freeview HD channels. I was very satisfied with the service and Jason did an excellent job.
Customer in Surrey Posted on 15/04/2021 , work completed 15/04/2021
Free view tv and satellite dish
Customer Service
Quality
Value
Jason installed an antenna on the roof of my house. I didn't have free view tv and Jason did an amazing job. I had already called him few years ago to install a satellite dish. I have been really impressed, during both occasions, by this hard working professional. He is reliable, competent, friendly, always on time. He explains and gives advise on how to do the job properly in the best interest of the client. I would strongly recommend Jason.
Customer in Greater London Posted on 18/03/2021 , work completed 16/03/2021
Aerial point
Customer Service
Quality
Value
This is the third time Jason has done work for me and this time it was for my mum. Jason is courteous, thorough and knowledgeable. He installed an aerial point upstairs and sorted out a problem with the TV downstairs . Would absolutely recommend.
Customer in Surrey Posted on 29/01/2021 , work completed 29/01/2021
Very efficient job
Customer Service
Quality
Value
I would just like to say how pleased I am with the job Alpine Aerials did for me this morning. Daniel identified the problem very quickly, and gave me a very fair price to sort out. The work was carried out straight away and in a short space of time we had the best picture we have ever had. Would not hesitate to recommend this company.
Customer in Surrey Posted on 28/01/2021 , work completed 28/01/2021
Beyond expectations
Customer Service
Quality
Value
I had found Jason's company when searching for aerial installers for my dad who had been massively let down by BT! I called up a few different companies for a quote to get an aerial installed independently and Jason was the only one able to give me an exact price - he even said that they would set up the BT TV box for my dad and make sure everything was up and running before they left. My dad has just called me to say that they did an amazing job and were so friendly and helpful, well worth paying for them to come out! They even suggested a few things such as moving the internet router closer to the TV which they helped him do and they even helped my mum with something that was way beyond what they were there to do. I am super happy and grateful that I found Jason, he was great start to finish and I would highly recommend. He was so transparent about the cost and explained that some companies may appear cheaper but then add in additional factors but he doesn't do that - the price he quoted was exactly what he stuck to, my dad even tried to pay him extra for the other bits he did but Jason said absolutely not. There are not many people who would do that. Thank you so so much Jason to you and your team for being honest and such hard working people.
Customer in Greater London Posted on 19/06/2020 , work completed 19/06/2020
Efficient, reliable and honest! Highly recommend.
Customer Service
Quality
Value
My mum recently moved into a new property and given that she is deaf, I often act as her interpreter for most official activities taken. Given that i have small to zero knowledge about aerial installations, I was thrilled when I stumbled across Jason at Alpine Aerials who was able to answer all of my questions (including silly ones), efficiently book my mum into the diary at his earliest convenience and keep in touch with me to relay any information I needed to my mum. On arrival; he was incredibly knowledgeable about the issues we had presented and able to efficiently give us a very fair quote (for free) which comparatively to other companies I had spoke to, it was a quote we were very satisfied with. He completed all of the work needed in such a quick amount of time and left my mums satellite and TVs working to such a high standard. However, above all of this, what I was more thrilled about was his approach towards communication with my deaf mum; using me as an interpreter when needed but also making the effort to deal with her first hand which often doesn’t happen when in this situation. If you need an aerial fitted, Jason at Alpine Aerials is your guy! Thank you!
Customer in Surrey Posted on 07/02/2020 , work completed 04/02/2020
Excellent service.
Customer Service
Quality
Value
Jason came to replace a broken coax socket and check my aerial. He was very knowledgeable and friendly and checked my TV was working on the best settings before leaving. I would highly recommend him.
Jill, Surrey Posted on 24/05/2019 , work completed 24/05/2019
Top job
Customer Service
Quality
Value
All work carried out was done to a very high standard.
Ange, Surrey Posted on 21/02/2019 , work completed 21/02/2019
Very happy with the job done.
Customer Service
Quality
Value
Prompt and very efficient. Happy with work and customer service.
Wendy, Surrey Posted on 19/12/2018 , work completed 19/12/2018
Professional and Helpful
Customer Service
Quality
Value
Jason replaced an aging aerial and re-routed the aerial cable, so that it entered the house in a more suitable location. He was on time, polite and professional. I have no hesitation recommending his services.
Mark Gray Posted on 07/09/2018 , work completed 07/09/2018
Friendly and efficient
Customer Service
Quality
Value
He came to replace my old TV and FM radio aerials which had blown down. I was surprised that unlike another recent reviewer he said he was unable to dispose of the old aerials and mast as he did not have a waste disposal licence. This was no great problem for me but might be for others?
simonsil Posted on 12/06/2018 , work completed 12/06/2018
Very professional
Customer Service
Quality
Value
Jason and Daniel came to replace a rotten leaking aerial cable from the loft aerial down to the ground floor. They did an excellent and very neat job, placing the cable behind a down pipe so that it is hardly visible - a much better job than the original fitter. Jason is extremely helpful and pleasant and, in passing, also gave me some very good pointers as to the connections between my PVR and the TV, which have made life much easier. Very pleased indeed with the work and I would recommend them highly.
Crawley Posted on 08/06/2018 , work completed 08/06/2018
Prompt & professional
Customer Service
Quality
Value
Came on time to replace old and outdated TV & Radio aerials. Explained everything clearly, cleared all rubbish away. An excellent job well done.
Ian, Surrey Posted on 10/05/2018 , work completed 10/05/2018
Couldn't recommend more highly
Customer Service
Quality
Value
Jason was polite and courteous throughout. He quoted the charge up front and arrived at the agreed time. The aerial was promptly fitted with a new cable and chimney attachment. I have arthritis and he broke up the old parts for me and ensured they were safely in the correct bin. He also took time to ensure I understood the revised channels for TV and radio. I couldn't recommend him more highly.
Lewis Posted on 24/04/2018 , work completed 24/04/2018
Brilliant job
Customer Service
Quality
Value
Jason arrived promptly and was very helpful and friendly. He carried out the work efficiently and left everything tidy. I was very pleased with the TV channels. I would definitely recommend him.
Which? Trusted Traders Consumer Posted on 06/11/2017 , work completed 06/11/2017
What a Find!
Customer Service
Quality
Value
I was given a Humax Recorder and could not connect it. It seemed that my TV aerial signal was not strong enough. Jason arrived on time, and very soon discovered that the Humax just needed re-tuning. No new aerial needed! Jason was delightful, patient and very knowledgeable. He explained everything so clearly that even a pensioner like me could remember it! He left all my TV machines neatly stored and sorted the cables out. His charges were very reasonable, and I shall be delighted to recommend Alpine Aerials to all my friends.
Anne, Chiswick Posted on 05/04/2017 , work completed 05/04/2017
Prompt, Polite, Professional - Recommended
Customer Service
Quality
Value
We had a problem with intermittent interference to our TV picture and also to the TV audio. Alpine Aerials checked our installation and fitted a replacement for our 18-year old mast head amplifier/splitter. A thorough explanation of both the problem and solution was provided together with a quote before the work was completed - all within one visit. Result - an improved aerial signal and no more interference! Overall - very pleased with the professional service and the realistic prices.
Enjaybee Posted on 23/11/2016 , work completed 23/11/2016
Highly Recommended
Customer Service
Quality
Value
Jason was polite, friendly and punctual for both visits. We are a small block of 12 flats and some residents were having issues with the TV signal. Jason assessed that the problem was with the multi switch unit. He clearly explained to me what the problem was, so that I was able to explain to others. We had a previous quote that said the dish needed replaced as well as numerous other additional bells and whistles at a very high price. Jason's assessment of the problem was much more accurate and honest. He left the site tidy and disposed of all his rubbish. Cost was as per the original quote. It's a pleasure to deal with an honest tradesman who is not trying to bamboozle me with technology. Highly recommended and would definitely use again. Helen Atta
Helenatta22 Posted on 11/08/2016 , work completed 11/08/2016
Honest assessment of what was required
Customer Service
Quality
Value
I was having a problem with the reception of my TV in the lounge and another in the back room. These TVs were connected via a splitter. I had had two other aerial engineers from Trusted trader come to my house to access what was required. Both said that they had checked the aerial signal and I needed a new one. Jason established almost immediately that the problem with the splitter. He replaced this and everything worked great at a fraction of the price I had previously been quoted. I would definitely use Jason again.
Andy Douglas Posted on 11/07/2016 , work completed 11/07/2016
Exemplary
Customer Service
Quality
Value
What a find - excellent work, service, punctuality.
Linda, Surrey Posted on 16/12/2015 , work completed 16/12/2015
My Review
Customer Service
Quality
Value
Brilliant job. Very polite, great work
D, Surrey Posted on 28/11/2015 , work completed 28/11/2015
Quick & efficient
Customer Service
Quality
Value
Arrived early, found fault & fixed problem swiftly.
Max, London Posted on 08/05/2015 , work completed 08/05/2015
Recommended
Customer Service
Quality
Value
I had a poor reception so I used Alpine to install a booster. I now have a wonderful picture!
Which? Trusted Traders Consumer Posted on 30/03/2015 , work completed 30/03/2015