Replace storm damaged aerial components, upgrade cabling and improve reception throughout the house
Jason and colleagues worked quickly and tidily. They replaced a roof-mounted aerial and repaired the fascia it was attached to, both had been damaged by recent storms. As requested they upgraded the cabling and sockets and, fitted an amplifier to improve the TV signal strength throughout the house. Jason kept me updated throughout the work so there were no surprises when the detailed invoice arrived. I have no hesitation in recommending Alpine Aerials based on the work quality that I have seen.
Customer in Surrey
Posted on 26/02/2022
, work completed 26/02/2022
Recommended
New loft Aerial
I contacted Jason about problems I had with an aerial and booster system I had installed 13 years ago. He came and quickly diagnosed the problem, Installed a new aerial and amplifier and ensured that the TV signal was up to quality for receiving Freeview HD channels. I was very satisfied with the service and Jason did an excellent job.
Customer in Surrey
Posted on 15/04/2021
, work completed 15/04/2021
Recommended
Free view tv and satellite dish
Jason installed an antenna on the roof of my house. I didn't have free view tv and Jason did an amazing job. I had already called him few years ago to install a satellite dish. I have been really impressed, during both occasions, by this hard working professional. He is reliable, competent, friendly, always on time. He explains and gives advise on how to do the job properly in the best interest of the client. I would strongly recommend Jason.
Customer in Greater London
Posted on 18/03/2021
, work completed 16/03/2021
Recommended
Aerial point
This is the third time Jason has done work for me and this time it was for my mum. Jason is courteous, thorough and knowledgeable. He installed an aerial point upstairs and sorted out a problem with the TV downstairs . Would absolutely recommend.
Customer in Surrey
Posted on 29/01/2021
, work completed 29/01/2021
Recommended
Very efficient job
I would just like to say how pleased I am with the job Alpine Aerials did for me this morning. Daniel identified the problem very quickly, and gave me a very fair price to sort out. The work was carried out straight away and in a short space of time we had the best picture we have ever had. Would not hesitate to recommend this company.
Customer in Surrey
Posted on 28/01/2021
, work completed 28/01/2021
Recommended
Beyond expectations
I had found Jason's company when searching for aerial installers for my dad who had been massively let down by BT! I called up a few different companies for a quote to get an aerial installed independently and Jason was the only one able to give me an exact price - he even said that they would set up the BT TV box for my dad and make sure everything was up and running before they left. My dad has just called me to say that they did an amazing job and were so friendly and helpful, well worth paying for them to come out! They even suggested a few things such as moving the internet router closer to the TV which they helped him do and they even helped my mum with something that was way beyond what they were there to do. I am super happy and grateful that I found Jason, he was great start to finish and I would highly recommend. He was so transparent about the cost and explained that some companies may appear cheaper but then add in additional factors but he doesn't do that - the price he quoted was exactly what he stuck to, my dad even tried to pay him extra for the other bits he did but Jason said absolutely not. There are not many people who would do that. Thank you so so much Jason to you and your team for being honest and such hard working people.
Customer in Greater London
Posted on 19/06/2020
, work completed 19/06/2020
Recommended
Efficient, reliable and honest! Highly recommend.
My mum recently moved into a new property and given that she is deaf, I often act as her interpreter for most official activities taken. Given that i have small to zero knowledge about aerial installations, I was thrilled when I stumbled across Jason at Alpine Aerials who was able to answer all of my questions (including silly ones), efficiently book my mum into the diary at his earliest convenience and keep in touch with me to relay any information I needed to my mum. On arrival; he was incredibly knowledgeable about the issues we had presented and able to efficiently give us a very fair quote (for free) which comparatively to other companies I had spoke to, it was a quote we were very satisfied with. He completed all of the work needed in such a quick amount of time and left my mums satellite and TVs working to such a high standard. However, above all of this, what I was more thrilled about was his approach towards communication with my deaf mum; using me as an interpreter when needed but also making the effort to deal with her first hand which often doesn’t happen when in this situation. If you need an aerial fitted, Jason at Alpine Aerials is your guy! Thank you!
Customer in Surrey
Posted on 07/02/2020
, work completed 04/02/2020
Recommended
Excellent service.
Jason came to replace a broken coax socket and check my aerial. He was very knowledgeable and friendly and checked my TV was working on the best settings before leaving. I would highly recommend him.
Jill, Surrey
Posted on 24/05/2019
, work completed 24/05/2019
Recommended
Top job
All work carried out was done to a very high standard.
Ange, Surrey
Posted on 21/02/2019
, work completed 21/02/2019
Recommended
Very happy with the job done.
Prompt and very efficient. Happy with work and customer service.
Wendy, Surrey
Posted on 19/12/2018
, work completed 19/12/2018
Recommended
Professional and Helpful
Jason replaced an aging aerial and re-routed the aerial cable, so that it entered the house in a more suitable location. He was on time, polite and professional. I have no hesitation recommending his services.
Mark Gray
Posted on 07/09/2018
, work completed 07/09/2018
Friendly and efficient
He came to replace my old TV and FM radio aerials which had blown down. I was surprised that unlike another recent reviewer he said he was unable to dispose of the old aerials and mast as he did not have a waste disposal licence. This was no great problem for me but might be for others?
simonsil
Posted on 12/06/2018
, work completed 12/06/2018
Recommended
Very professional
Jason and Daniel came to replace a rotten leaking aerial cable from the loft aerial down to the ground floor. They did an excellent and very neat job, placing the cable behind a down pipe so that it is hardly visible - a much better job than the original fitter. Jason is extremely helpful and pleasant and, in passing, also gave me some very good pointers as to the connections between my PVR and the TV, which have made life much easier. Very pleased indeed with the work and I would recommend them highly.
Crawley
Posted on 08/06/2018
, work completed 08/06/2018
Recommended
Prompt & professional
Came on time to replace old and outdated TV & Radio aerials. Explained everything clearly, cleared all rubbish away. An excellent job well done.
Ian, Surrey
Posted on 10/05/2018
, work completed 10/05/2018
Recommended
Couldn't recommend more highly
Jason was polite and courteous throughout. He quoted the charge up front and arrived at the agreed time. The aerial was promptly fitted with a new cable and chimney attachment. I have arthritis and he broke up the old parts for me and ensured they were safely in the correct bin. He also took time to ensure I understood the revised channels for TV and radio. I couldn't recommend him more highly.
Lewis
Posted on 24/04/2018
, work completed 24/04/2018
Recommended
Brilliant job
Jason arrived promptly and was very helpful and friendly. He carried out the work efficiently and left everything tidy. I was very pleased with the TV channels. I would definitely recommend him.
Which? Trusted Traders Consumer
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
What a Find!
I was given a Humax Recorder and could not connect it. It seemed that my TV aerial signal was not strong enough. Jason arrived on time, and very soon discovered that the Humax just needed re-tuning. No new aerial needed! Jason was delightful, patient and very knowledgeable. He explained everything so clearly that even a pensioner like me could remember it! He left all my TV machines neatly stored and sorted the cables out. His charges were very reasonable, and I shall be delighted to recommend Alpine Aerials to all my friends.
Anne, Chiswick
Posted on 05/04/2017
, work completed 05/04/2017
Recommended
Prompt, Polite, Professional - Recommended
We had a problem with intermittent interference to our TV picture and also to the TV audio. Alpine Aerials checked our installation and fitted a replacement for our 18-year old mast head amplifier/splitter. A thorough explanation of both the problem and solution was provided together with a quote before the work was completed - all within one visit. Result - an improved aerial signal and no more interference! Overall - very pleased with the professional service and the realistic prices.
Enjaybee
Posted on 23/11/2016
, work completed 23/11/2016
Recommended
Highly Recommended
Jason was polite, friendly and punctual for both visits. We are a small block of 12 flats and some residents were having issues with the TV signal. Jason assessed that the problem was with the multi switch unit. He clearly explained to me what the problem was, so that I was able to explain to others. We had a previous quote that said the dish needed replaced as well as numerous other additional bells and whistles at a very high price. Jason's assessment of the problem was much more accurate and honest. He left the site tidy and disposed of all his rubbish. Cost was as per the original quote. It's a pleasure to deal with an honest tradesman who is not trying to bamboozle me with technology. Highly recommended and would definitely use again. Helen Atta
Helenatta22
Posted on 11/08/2016
, work completed 11/08/2016
Recommended
Honest assessment of what was required
I was having a problem with the reception of my TV in the lounge and another in the back room. These TVs were connected via a splitter. I had had two other aerial engineers from Trusted trader come to my house to access what was required. Both said that they had checked the aerial signal and I needed a new one. Jason established almost immediately that the problem with the splitter. He replaced this and everything worked great at a fraction of the price I had previously been quoted. I would definitely use Jason again.
Andy Douglas
Posted on 11/07/2016
, work completed 11/07/2016
Recommended
Exemplary
What a find - excellent work, service, punctuality.
Linda, Surrey
Posted on 16/12/2015
, work completed 16/12/2015
Recommended
My Review
Brilliant job. Very polite, great work
D, Surrey
Posted on 28/11/2015
, work completed 28/11/2015
Recommended
Quick & efficient
Arrived early, found fault & fixed problem swiftly.
Max, London
Posted on 08/05/2015
, work completed 08/05/2015
Recommended
Recommended
I had a poor reception so I used Alpine to install a booster. I now have a wonderful picture!
Which? Trusted Traders Consumer
Posted on 30/03/2015
, work completed 30/03/2015
Recommended