Helpful, informative, friendly but respectful and polite. I have a complicated roof structure with three cornered valleys that collect moss in these triangulated areas. Ambassador Roofing (Basil Kohler) advised on the best course of action, undertook the work efficiently and effectively. He showed me pictures of the problem and quoted for the work before it was undertaken. His prices were extremely competitive. He also explained why some of the other work that had been recommended to me by other roofers was not necessary. I have used Ambassador roofing on more than one occasion and they have always delivered a first class professional, honest and excellent service. I would have no hesitation in recommending them.