Professional and efficient boiler repair
A positive experience with Alex from AMT Heating. Responded quickly to initial messages and arrived at the indicated appointment time, and was friendly and personable yet also professional. Assessed the boiler issue and provided several options for repair or replacement, and presented the facts without trying to oversell anything. Went away to work up the quote and final cost was as indicated during the initial visit. Work to replace boiler parts was done quickly and efficiently and resolved the issue, no problems after the work.
Customer in Greater London
Posted on 26/11/2024
, work completed 21/11/2024
Recommended
Good workmanship
Heating system was installed very professionally, advice given beforehand on systems /types of boiler. Pipework very neat. Good workmanship, on time, very pleased. Would recommend this contractor
Customer in Greater London
Posted on 21/11/2024
, work completed 21/11/2024
Recommended
Absolutely brilliant
Alex came out to us at the last minute to fix a fault on our boiler when we woke up on a cold day without heating. He was polite, transparent with his fees and explained exactly what the problem was. We will not be hesitating to use his services again. Thanks so much Alex!
Customer in Greater London
Posted on 21/11/2024
, work completed 21/11/2024
Recommended
Great work, honest advice
I've used Alex a few times now and the service he provides is great. He is efficient and courteous in his work and honest and transparent in his advice and costs. Would 100% recommend him to others and I will continue to use his services.
Customer in Greater London
Posted on 21/11/2024
, work completed 20/11/2024
Recommended
Trustworthy landlord inspection
I've used AMT Heating for several years to carry out landlord gas inspections in a rental property. Alex always responds quickly to messages and acts in a professional and courteous manner. Alex also carried out a very neat boiler installation in the property a couple of years ago. I would recommend AMT Heating to others.
Customer in Greater London
Posted on 21/11/2024
, work completed 19/11/2024
Recommended
Reliable and professional
AMT Heating completed a combi boiler installation for me this week. The engineer was professional, courteous and helpful, and the site was left clean and tidy at the end of the job. I would recommend AMT Heating to others.
Customer in Greater London
Posted on 21/11/2024
, work completed 19/11/2024
Recommended
Alex is super quick, reliable and knowledgable
We've had Alex do multiple jobs around the house over the last few years. Most recently, he fixed a broken toilet flushing mechanism. His communication ahead of the day was very clear and helpful. He always takes time to understand the situation before his arrival to ensure he can fix the problem quickly and cheaply. He also often goes the extra mile to offer free advice, both before and after the job has been done. I can't recommend Alex enough. 100% our go-to for all things heating and plumbing!
Customer in Greater London
Posted on 21/11/2024
, work completed 15/04/2024
Recommended
Exceptional Boiler Installation Experience with AMT Heating!
I recently had a boiler fitted by AMT Heating, and I couldn't be more pleased with the experience. Alex and Josh were the professionals assigned to my installation, and they truly exceeded my expectations. From the moment they arrived, it was clear that they were knowledgeable and well-prepared. They took the time to explain the entire process to me, ensuring I understood what would happen at each step. Their attention to detail was impressive; they meticulously assessed my home’s heating requirements and made thoughtful recommendations. Throughout the installation, Alex and Josh maintained a clean and organized work environment. They worked efficiently and effectively, demonstrating a high level of skill and professionalism. It was evident that they took pride in their work, ensuring everything was installed to the highest standards. What stood out most was their friendly demeanour. They were happy to answer all my questions and made sure I felt comfortable with the new system before they left. After the job was done, they walked me through the boiler’s features, making sure I knew how to operate it effectively. I highly recommend AMT Heating for anyone in need of a new boiler.
Customer in Greater London
Posted on 20/11/2024
, work completed 20/11/2024
Recommended
Knowledgeable
Alex from AMT was the first gas engineer to come round & explain in detail & in a way that I could understand about the size radiators I would need & about the new boiler, which in the long run could save us money. He was to the point & his experience came through. Alex was really kind, making sure that I wasn't cold on the day & even fixed my leaky tap! His work was neat & quick & he took time to explain the thermostat to me twice!! I'm so grateful as he has made me feel comfortable, I have now passed his number on to two friends.
Customer in Surrey
Posted on 20/11/2024
, work completed 08/11/2024
Recommended
Impolite, lazy and evasive
Disappointed, distressed, upset and inconvenienced by this company. The work was for removing the existing condensing boiler and replace with a new combi boiler. Alex was a very different person when quoting for the works, but as soon as he arrived he had a poor attitude, was condescending about any questions we had about the work and generally wanted us to not ask anything. This was a 2-day job according to him and the 1st day only the apprentice (Josh) turned up and did the work. Alex only turned up for half a day to finish the job the next day. This was horrifying because Josh was lifting 40-50kg items on his own upstairs without any safety equipment. We had problems with the installation afterwards and Alex refused to visit to inspect the problems meaning we had no choice but to pay Vaillant to come out to fix the problem. We also noted the mains pipe was left running through the loft even though the cold water tank was disconnected. This pipe should have been moved and we should have been informed and advised about it by Alex, but he said nothing. We felt Alex took advantage of our lack of knowledge of boiler systems. He charged the maximum price even though he did the bare minimum work (e.g. didn’t relocate gas pipes or water pipes). When we tried to speak to Alex, he was rude and condescending and refused to check his work. We cannot recommend this company and we will taking matters further.
Customer in Greater London
Posted on 17/11/2024
, work completed 26/09/2024
New Vaillant boiler
From the time of the initial survey to the completion of the work I found Alex to be extremely professional and clearly a highly experienced heating engineer. His level of knowledge and approach instilled confidence that the work would be completed to a high standard. I have not been disappointed. A big thanks to Alex and Josh from AMT. I can understand why AMT is a preferred installer for Vaillant. Highly recommended!
Customer in Greater London
Posted on 29/10/2024
, work completed 23/10/2024
Recommended
Thermostat replacement and yearly service
AMT installed our boiler 12 yrs ago and to date we always call as and when we require their services. Had an issue less than a week ago and contacted Alex, he was prompt to get back to us and schedule a visit, I explained the issue at a high level so with that they could prep for the worse case of having to replace the thermostat. On the day our thermostat was broken, so a new one was installed, and a service carried out. Very professional service and very friendly in his visit to carry out the work.
Customer in Greater London
Posted on 24/10/2024
, work completed 24/10/2024
Recommended
Excellent
This company are totally reliable, hard working, polite and work to a very high standard. Our bathroom they installed is perfect and I would highly recommend them.
Customer in Greater London
Posted on 26/09/2024
, work completed 20/09/2024
Recommended
Boiler Repair
I had no hot water or heating. I contacted AMT who I had used previously and Alex attended promptly. The problem was diagnosed and a new part fitted all in the same day. Alex was efficient, courteous, polite and did a clean job. The price was reasonable. The service provided by this company was excellent and I highly recommend them.
Customer in Surrey
Posted on 14/05/2024
, work completed 02/05/2024
Recommended
Boiler repair and service
My boiler recently started to leak which quickly became much worse over several days. On the initial callout Alex was able to come around the following morning to diagnose the problem and order in some new parts. When these parts arrived, Alex did a fantastic job repairing the boiler and giving it a much needed service afterwards. It's now in perfect working order, very happy with the job.
Customer in Greater London
Posted on 01/02/2024
, work completed 31/01/2024
Recommended
Gas Central Heating Powerflush and new replacement boiler provided/fitted, plus resolve subsequent radiator issue.
*NB This review is very overdue, due to family health issues.* Having been badly let down by a major co after complete failure of my 12 year-old combi boiler, I contacted AMT Heating Ltd, encouraged by excellent reviews on WhichTT & Checkatrade. Alex was swift and responsive with his communicatons. Unsurprisingly, he was busy, but I was confident enough to wait for his first availability, rather than try anyone else (some others I approached weren't so good replying!) and my instinct was absolutely correct. Alex and Josh arrived, on time and with a brilliant, friendly customer-focused attitude; amenable, professional and clearly knowledgeable. Josh spent the day doing the powerflush, explaining everything, happy to answer questions, he's an excellent, good-natured worker, even went the extra mile trying to resolve a related matter, rather than heading straight off. Unfortunately, the boiler heat exchange was beyond repair, so Alex informed me of all my options; the amount of detailed information he offered, including a lengthy phone call, was highly impressive - no 'hard sell', purely objective information, backed up by his extensive experience. Ultimately, I opted for a new boiler, which Alex and Josh returned to fit. Again, absolutely faultless in their approach, couldn't do enough to get the job done to a high standard - including Josh returning to finally rectify an issue with a couple of my radiators. Cannot recommend AMT highly enough! Huge thanks to Alex and Josh.
Customer in Greater London
Posted on 16/12/2023
, work completed 05/04/2023
Recommended
Gave Excellent Advice
I realised early evening that I was without hot water or gas central heating and I emailed Alex, whom I'd not contacted before, to ask if he could maybe come the following day to look at my boiler. He emailed back that evening and asked me a couple of questions. He then advised me of a simple fix I could do myself, and it worked a treat. It was such a generous gesture and he is clearly a person to trust. He will definitely be my first port of call for more substantial plumbing work in the future.
Customer in Greater London
Posted on 14/12/2023
, work completed 12/12/2023
Recommended
Professional and Reliable Company with great Customer Care
AMT relocated and installed a new Combi boiler in 2020 . The installation was first class clean and efficient. AMT have done the Annual Services since then. Alex has just installed and commissioned a new range gas cooker today and re-routed the pipe work as necessary. As expected the work by Alex was neat and tidy again and the pricing for the work is again very reasonable. The company is reliable and punctual.I would definitely recommend AMT.
Customer in Greater London
Posted on 13/11/2023
, work completed 13/11/2023
Recommended
Boiler replacement
We’re really happy with communication, professionalism and workmanship of Alex and Josh at AMT and would wholeheartedly recommend. Having contacted AMT, Alex was quick to respond and talked me through the process and work that would be carried out to replace our boiler. He also highlighted common issues in the system as a whole that might require extra work and charges - power flush, pump replacement etc. On the day, Josh arrived promptly as promised. The work was completed to a high standard and we were kept updated throughout the day. The system was tested and house left tidy.
Customer in Greater London
Posted on 06/11/2023
, work completed 03/11/2023
Recommended
My go-to plumber from now on
Alex supplied and fitted a new Comfort 1 control and thermostat for my Worcester Bosch Greenstar combi boiler after the old controller had failed. He also removed a pressure-limiting valve I'd had fitted to the water supply some years ago. Alex assessed the job online with the photos I emailed him, arrived on time with everything he needed to complete the work, was cheerful and informative as he worked, taught me how to use the new controller, and was finished within an hour. The bill was exactly the same as the quoted price and was very reasonable. I'd like to stress this: the bill for both pieces of work, including the cost of the controller and thermostat, was less than one-third - one-third! - of the four-figure sum I was quoted last spring by another local plumber for the same work. I spent a whole winter without a fully functioning boiler because I was so concerned about that earlier quote. Clearly, there are some less than scrupulous plumbers around, but thankfully they aren't all like that. Alex is my go-to plumber from now on. Highly recommended.
Jenny in Greater London
Posted on 30/04/2023
, work completed 28/04/2023
Recommended
Gas boiler service
Agreed time in advance he texted an update before arriving. Polite, efficient and offered advice on future service of our boiler. I will call him first in future when i need gas work
Customer in Greater London
Posted on 13/10/2022
, work completed 10/10/2022
Recommended
Boiler installation
I am always a little sceptical about reviews especially when they are full of glowing feedback. However, I decided to put some faith in the reviews I had read and chose AMT. to install a new combi boiler and replace one radiator. I met Alex at my home who carried out a survey and gave a comprehensive explanation about works required, options and timescales etc. I was thoroughly impressed from the outset. Alex and Josh then attended my property 4 weeks later. From start to finish they were meticulous, punctual, polite and worked efficiently to finish the job, even without ever taking breaks! The job was completed within 2 days and the only way I would have been more satisfied is if I didn’t have to pay! A great job done by a most pleasant team. You may get a cheaper job but I doubt you will get a better job!
Customer in Surrey
Posted on 10/11/2021
, work completed 04/10/2021
Recommended
Good Quality Boiler & Radiator Installation
Alex did a fantastic job on my flat which needed a complete upgrade. He took the time to explain the different options to me and was understanding when I had to delay the work while waiting for permission from the property management company. The boiler and radiators were installed very quickly, the old water tank was removed quickly and all work was completed with minimal mess. Would 100% recommend.
Customer in Greater London
Posted on 17/10/2021
, work completed 15/10/2021
Recommended
Great installation of a new boiler
Alex had previously installed a combi boiler in my old property and did such a great job that when we moved house and realised the ancient boiler needed replacing he was the only person I contacted. As before, Alex was fantastic to work with. He replied quickly to any queries I had and explained clearly what our replacement options were (we went for a system boiler). When it came to doing the job, we left Alex to get on with it while we were away for the half term holiday. It was a big job that involved lifting floor boards and moving furniture and carpets so he could lay new pipes, but Alex did it on budget and on schedule (even working through the bank holiday to ensure it was finished on time). We returned to a clean and tidy house (with loads of hot water and - finally - great water pressure). And even though it was a Sunday, Alex gave me a call to explain how the new system and controls worked. I can't rate Alex highly enough and would recommend his services to everyone.
Jon in Surrey
Posted on 10/06/2021
, work completed 31/05/2021
Recommended
New boiler installation
Alex came out and gave us a quote, and spent time explaining and recommending, what we should have with the new boiler installation, Alex recommended the air separator, type of filter and the smart Valiant thermostat and explained the reasons. On the day of installation Alex explained was was being done, Alex and his apprentice are very courteous, polite and tidy. Alex works to very high standards, I would highly recommend him, and I will continue to use Alex for the future yearly service, and would not hesitate to use Alex again for future work.
Customer in Greater London
Posted on 12/09/2020
, work completed 08/09/2020
Recommended