Impolite, lazy and evasive
Disappointed, distressed, upset and inconvenienced by this company. The work was for removing the existing condensing boiler and replace with a new combi boiler. Alex was a very different person when quoting for the works, but as soon as he arrived he had a poor attitude, was condescending about any questions we had about the work and generally wanted us to not ask anything. This was a 2-day job according to him and the 1st day only the apprentice (Josh) turned up and did the work. Alex only turned up for half a day to finish the job the next day. This was horrifying because Josh was lifting 40-50kg items on his own upstairs without any safety equipment. We had problems with the installation afterwards and Alex refused to visit to inspect the problems meaning we had no choice but to pay Vaillant to come out to fix the problem. We also noted the mains pipe was left running through the loft even though the cold water tank was disconnected. This pipe should have been moved and we should have been informed and advised about it by Alex, but he said nothing. We felt Alex took advantage of our lack of knowledge of boiler systems. He charged the maximum price even though he did the bare minimum work (e.g. didn’t relocate gas pipes or water pipes). When we tried to speak to Alex, he was rude and condescending and refused to check his work. We cannot recommend this company and we will taking matters further.
Customer in Greater London
Posted on 17/11/2024
, work completed 26/09/2024
New gas boiler fitted
Had a new boiler fitted by AMT on Monday and couldn't be happier. Alex was great to deal with when purchasing and got me a very good discount. Josh carried out the installation and his work was perfect — very polite, clean, and professional throughout. He explained everything clearly and showed me exactly how to use the boiler. Excellent service all round and I'll definitely be using AMT again for future work.
Customer in Greater London
Posted on 30/01/2026
, work completed 26/01/2026
Recommended
Reliable and professional
AMT Heating completed a combi boiler installation for me this week. The engineer was professional, courteous and helpful, and the site was left clean and tidy at the end of the job. I would recommend AMT Heating to others.
Customer in Greater London
Posted on 21/11/2024
, work completed 19/11/2024
Recommended
Trustworthy landlord inspection
I've used AMT Heating for several years to carry out landlord gas inspections in a rental property. Alex always responds quickly to messages and acts in a professional and courteous manner. Alex also carried out a very neat boiler installation in the property a couple of years ago. I would recommend AMT Heating to others.
Customer in Greater London
Posted on 21/11/2024
, work completed 19/11/2024
Recommended
Good workmanship
Heating system was installed very professionally, advice given beforehand on systems /types of boiler. Pipework very neat. Good workmanship, on time, very pleased. Would recommend this contractor
Customer in Greater London
Posted on 21/11/2024
, work completed 21/11/2024
Recommended
Boiler Service
Professional, prompt, polite, courteous and excellent value for money. No hidden extras. Have used AMT Heating in the past for a boiler installation and will continue to use them in the future.
D Cooney
Posted on 13/10/2015
, work completed 13/10/2015
Recommended
Excellent service
Mr Treble was prompt, efficient and gave excellent service when repairing my boiler. The cost of repair was very fair. Very pleased would recommend, and use again.
Colin, Surrey
Posted on 25/09/2015
, work completed 25/09/2015
Recommended
Highly Recommended
Alex came to my property after my heating stopped working, he tried a number of things to get the boiler working again but it had gone completely and needed to be replaced. Alex gave me a number of quotes for different boilers. I booked Alex in to do the work and he arrived on the agreed day and carried out the work to a very high standard. He was prompt, tidy and very knowledgable and I would happily recommend AMT Heating.
2011-05-16 18:02:15.567
Posted on 10/03/2016
, work completed 10/03/2016
Recommended
Supply/install of boiler fan and divertor valve
Alex and team were quick to diagnose and resolve issues with my boiler - coming out at short notice over the Christmas holidays to help ensure that the boiler was working in time for me to move into the new property. Tidy, efficient and courteous - highly recommend.
Matt K
Posted on 03/01/2018
, work completed 03/01/2018
Recommended
Boiler Installation
Alex (of AMT Heating) responded to my online request for quotes. His site visit to my home was thorough as was his professional advice concerning my setup. The quote he provided was detailed and he worked within the price quoted hence no surprises. The installation day arrived and Alex arrived on time with a colleague and they came prepared with dustsheets and cleared up at the end of the day taking the old boiler with them. The price was fair for the job ie not cowboy cheap but certainly not extortionate. I am pleased I took Alex’s recommendation about the boiler spec (which included 10 year parts and labour warranty) and peripherals - all of which are working beautifully. In summary, I highly recommend AMT Heating. They are professional, very knowledgeable and trustworthy.
Customer in Greater London
Posted on 31/01/2019
, work completed 29/01/2019
Recommended
New boiler - from old gravity fed system to new Vaillant Combi boiler
I wanted to upgrade an old gravity fed heating system to a more modern combi boiler configuration. I had decided on a Vaillant boiler, and found AMT amongst the companies listed in my area by Vaillant. I read reviews of all of those local to me and decided to drop AMT a line. Alex called me the same day (at a weekend) to discuss the work and agreed to call around the following week, which he duly did. He took great care to discuss options with me, and had some great suggestions on how to arrange pipework to make it a really neat job. The work was carried out within 2 weeks and I me really pleased with it. The quality of work is superb. Alex & Josh really took great care to keep their work neat and tidy. In addition They fitted a new Triton digital shower for me to replace an old Triton electric shower. Both pieces of work were done in 2 days, and quality of both installations is first rate. I thoroughly recommend AMT - if you want good work doing this is the company to chose.
Customer in Greater London
Posted on 07/06/2020
, work completed 02/06/2020
Recommended
No heating or hot water
I woke up on Wednesday morning to no hot water. I was passed Alex number over by a colleague who had used him previously. I called him first thing in the morning he was busy on another job but said he would come round no matter what time it was. This put my mind at rest as being at home all day with no heating or hot water was awful. True to his word he came round after hrs. I found him to be fantastic, he appreciated the 2 meter rule worked in a tidy and respectful manner and thankfully fixed the issue, a faulty pump All in all I found him brilliant and would highly recommend
Customer in Greater London
Posted on 27/03/2020
, work completed 25/03/2020
Recommended
My go-to plumber from now on
Alex supplied and fitted a new Comfort 1 control and thermostat for my Worcester Bosch Greenstar combi boiler after the old controller had failed. He also removed a pressure-limiting valve I'd had fitted to the water supply some years ago. Alex assessed the job online with the photos I emailed him, arrived on time with everything he needed to complete the work, was cheerful and informative as he worked, taught me how to use the new controller, and was finished within an hour. The bill was exactly the same as the quoted price and was very reasonable. I'd like to stress this: the bill for both pieces of work, including the cost of the controller and thermostat, was less than one-third - one-third! - of the four-figure sum I was quoted last spring by another local plumber for the same work. I spent a whole winter without a fully functioning boiler because I was so concerned about that earlier quote. Clearly, there are some less than scrupulous plumbers around, but thankfully they aren't all like that. Alex is my go-to plumber from now on. Highly recommended.
Jenny in Greater London
Posted on 30/04/2023
, work completed 28/04/2023
Recommended
Boiler repair and service
My boiler recently started to leak which quickly became much worse over several days. On the initial callout Alex was able to come around the following morning to diagnose the problem and order in some new parts. When these parts arrived, Alex did a fantastic job repairing the boiler and giving it a much needed service afterwards. It's now in perfect working order, very happy with the job.
Customer in Greater London
Posted on 01/02/2024
, work completed 31/01/2024
Recommended
Professional and efficient boiler repair
A positive experience with Alex from AMT Heating. Responded quickly to initial messages and arrived at the indicated appointment time, and was friendly and personable yet also professional. Assessed the boiler issue and provided several options for repair or replacement, and presented the facts without trying to oversell anything. Went away to work up the quote and final cost was as indicated during the initial visit. Work to replace boiler parts was done quickly and efficiently and resolved the issue, no problems after the work.
Customer in Greater London
Posted on 26/11/2024
, work completed 21/11/2024
Recommended
Great work, honest advice
I've used Alex a few times now and the service he provides is great. He is efficient and courteous in his work and honest and transparent in his advice and costs. Would 100% recommend him to others and I will continue to use his services.
Customer in Greater London
Posted on 21/11/2024
, work completed 20/11/2024
Recommended
Highly Recommend
Excellent communication from first contact to job completion. Fully explained work required. ThoroughFlush heating system, replaced pump, installed new radiator, replaced Magaclean, which had been installed in wrong part of system, with a different magnetic filter. Work carried out efficiently. Both Alex and Josh were professional and friendly.
Customer in Greater London
Posted on 16/05/2025
, work completed 09/05/2025
Recommended
Boiler Service
The service from Alex at AMT heating is second to none. He installed this boiler around 5 years ago. The installation was perfect - such care & attention to detail. Ever since he has serviced the boiler for me, and always given excellent advice. I have had absolutely no problems whatsoever with the work. If you are looking for a boiler installation or heating upgrade or a simple boiler service - Alex is your man!
Customer in Greater London
Posted on 12/06/2025
, work completed 11/06/2025
Recommended
Great and reliable service
AMT Heating is our 'go to' plumber for all our needs and the annual service and gas safety inspection. Alex is always reliable, communicates with us and clears up after himself too. AMT is a great find in this day and age!!!
Customer in Greater London
Posted on 04/11/2025
, work completed 03/11/2025
Recommended
Problem with gas CH thermostat solved
I had a problem with the thermostat receiver in the gas central heating system. Alex arrived on time the next day and installed a replacement receiver. System up and working perfectly. Would definitely use Alex again.
Customer in Greater London
Posted on 14/11/2025
, work completed 13/11/2025
Recommended
Professional, trustworthy & Reliable
AMT did the Landlord gas safety certification for my rental property for a second time. I have found them to be very helpful, professional and reliable, and would 100% recommend them.
Customer in Greater London
Posted on 25/10/2025
, work completed 16/10/2025
Recommended
Excellent boiler service and some plumbing works
AMT Heating installed my new boiler 2 years ago and I have used them for the annual boiler service for the last two years. The work is excellent. Have always been reliable and trustworthy. Communication is good. Any issues or problems have been resolved promptly and satisfactorily. Always helpful and happy to be contacted for any aftercare or advice if necessary. Prices are fair and competitive and always to budget. I had some other plumbing work carried out this time to replace some old parts as well as having the boiler service. I was very pleased with this work too. I can highly recommend using AMT Heating.
Customer in Surrey
Posted on 12/03/2026
, work completed 09/03/2026
Recommended
Prompt and professional
On time, on budget, clean and tidy.
Anthony, Surrey
Posted on 27/03/2015
, work completed 27/03/2015
Recommended
Replacement Boiler - Highly reccomended
Can't fault the service given by Alex and his team. Alex listened to my requirements and ensured he did what he can to meet them, he gave a competitive quote and highlighted any potential extras that could possibly be needed so there would be no nasty surprises and thankfully there weren't any. The installation went very smoothly and the guys cleaned up after the work was done. Alex is also very responsive to any queries I've raised afterwards and I am more than happy to recommend AMT Heating.
Customer in Greater London
Posted on 08/03/2019
, work completed 05/03/2019
Recommended
Boiler Installation with great service & advice
Really pleased with the time, effort & professional manner in which AMT carried out my installation. The AMT team arrived when they said they would, talked me through exactly what they were going to get done and even managed to complete the install on the same day ( a Saturday as well) by staying late to have the boiler commisioned so we had heating and hot water for the weekend. Great advice given prior to install on the type of heating system that would best suit our property as we go through an extension build. Would happily recommend their service & expertise.
Wand101
Posted on 03/01/2018
, work completed 03/01/2018
Recommended