Endorsed by Which?

Andrews Of Kent

4.9

213 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

Organisations and Awards

Mar 2020

About

Andrews of Kent Removals and Storage has over 35 year’s industry experience. We offer a professional service, whilst still maintaining the caring attitude and good customer service you would expect from a family run business.
Our BAR trained staff have both the experience and know-how to cater for all our customers needs. Fully uniformed and courteous they are on hand to provide you with the best possible service to ensure your move is as smooth and stress free as possible. Most of our business is generated through customer recommendations, which reflects our client care policy.
Our employees are trained professionals who take great pride in their work, which is highlighted in us being awarded finalists of the BAR – Domestic Mover of The Year competition on 3 occasions. Using our removal services you can always be sure that your belongings are being handled with great care and attention to detail.
See us on Referenceline.com to read our previous customer comments.

What we do

  • Removals

    • International removals
    • Storage services
    • Home removals
  • More Services

    • shipping
    • self-storage
    • shredding
    • european removals.

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
213 reviews
Customer Service
4.9
Quality
5.0
Value
4.8
Sort by
Great service
Customer Service
Quality
Value
The team from booking to removal day were helpful and efficient with everything taking place as planned and on time. My contents were handled with care by Tommy and Elliot and the items they needed to pack also treated with care. I feel I had value for the price quoted.
Customer in Kent Posted on 24/05/2023 , work completed 14/04/2023
Very successful move
Customer Service
Quality
Value
We had a big move, over three days. There was a lot of outside furniture/equipment and storage/sheds etc to move as well. The staff were fantastic - totally professional, extremely hard working, never complained, kept consistently cheerful, helpful and positive the whole time even though there seemed to be a never ending amount to move. Frank led the whole process, was there for the whole three days and could not be faulted - he was a real credit to the firm, everything was organised efficiently and we have never seen anyone work so hard! We were very satisfied with the service and very grateful that the move was completed with such positivity.
Customer in Kent Posted on 23/05/2023 , work completed 14/04/2023
A great local firm
Customer Service
Quality
Value
We found Andrews of Kent through our very trusted Which membership and then heard someone near us had used them too! The quote was quick and competitive and the Removal Team (Rhys, Frank & Elliot) on the day, we’re very presentable and more importantly we felt very comfortable around them. They even moved my beloved Peony in a very awkward plant pot for me. We did have a small problem of the main van not being quite big enough but it was soon sorted with another van & crew being called in to take our excess belongings. The whole service from start to finish was professional and friendly. We absolutely would recommend them and use them ourselves, should we ever move again!
Customer in Kent Posted on 23/05/2023 , work completed 06/04/2023
Efficient and friendly service
Customer Service
Quality
Value
Andrews were very professional - really nice team that managed our move - friendly and great to work with. No issues - move completed as expected. Would use again.
Customer in Kent Posted on 22/05/2023 , work completed 03/04/2023
I cant recommend Andrews of Kent enough!
Customer Service
Quality
Value
From the original assessment to the door closing on the day of my move, Andrews of Kent operated professionally, needing very little guidance regarding where items should be placed etc. and offered a light hearted humour too, which made the whole stressful experience so much calmer. From the admin to the removal guys, 5*.
Jan in Kent Posted on 19/05/2023 , work completed 15/05/2023
Excellent service
Customer Service
Quality
Value
My mother is 86 and moving after 37 years so it was always going to be a challenge. Tommy David and Frank were brilliant. Punctual, efficient, nothing too much trouble. Move accomplished by 3pm. Well done guys!
Customer in Kent Posted on 18/03/2023 , work completed 23/02/2020
Excellent Experience
Customer Service
Quality
Value
David and his team made what could have been a very very stressful time as much of an enjoyable experience as it could be. Always happy and professional throughout the whole process. Everything was handled with care and we suffered no damage of any kind. Would recommend the whole package to be taken up. Took all the worry away. Thank you.
Eddie in Lincolnshire Posted on 25/02/2023 , work completed 31/01/2023
5 Star service
Customer Service
Quality
Value
The team (back office and on-site) both made our move so stress-free, i cant speak highly enough and would recommend anyone moving home to use them.
Customer in Kent Posted on 14/10/2022 , work completed 05/09/2022
Kent to Copenhagen
Customer Service
Quality
Value
Amazing packing had a lot of very fragile China paintings mirrors and antique furniture moved from Kent to Copenhagen all arrived in perfect condition without any breakages at all, would highly recommend Andrews
Customer in Greater London Posted on 24/05/2022 , work completed 18/05/2022
Fantastic customer service and moving team
Customer Service
Quality
Value
We had a removal booked with another company but as our completion date changed at short notice, we were very lucky that Andrews were able to fit us in. Cara at the desk sorted out two different dates and staff to move us, as the date changed for a second time. She was really helpful during a very stressful time. Andy and his team were fantastic on the day, throughout the torrential rain too. Nothing was too much trouble and we were very happy that we chose Andrews.
Customer in Kent Posted on 01/03/2022 , work completed 15/02/2022